Intercom

Apollo.io Adds Proven Industry Leaders to its Executive Management Team

Retrieved on: 
Monday, June 27, 2022
G2, BBDO, Institutional Limited Partners Association, Decision-making, Customer success, Software product management, CEO, Partnership, Dave.com, Apollo, Bennion, Intelligence, Deloitte, Sequoia, Growth, Sales development, Goal, Ecosystem, History, Walsh, HubSpot, Software as a service, Business analyst, SAN, Abridge, Marketing, SVP, Dropbox, Organization, Intercom, Head, Gold, PayPal, VP, GTM, ARR, Global, Video game, Sales, Engineering, Autodesk

SAN FRANCISCO, June 27, 2022 /PRNewswire-PRWeb/ -- Apollo.io, the integrated B2B sales intelligence and engagement platform, today announced three key additions to its senior management team in order to keep pace with the growing momentum of the business: Kim Walsh as SVP of Sales, Customer Success and Partnerships; David Bennion as VP of Sales and Siyan Ren as VP of Design.

Key Points: 
  • In preparation for that, we are leveling up our executive management team to deliver on the opportunity to scale as quickly as possible.
  • We now have a seasoned team in place that will take Apollo through its next stage of rapid growth, and beyond."
  • In addition, she also built the upmarket team from 0-$55M in ARR in 4 years.
  • By helping sales professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers.

Gearset Secures $55 Million Growth Investment from Silversmith Capital Partners to Accelerate DevOps Adoption for Enterprises

Retrieved on: 
Wednesday, June 22, 2022
Banking, Software, Networks, Professional Services, Internet, Fintech, Data Management, Apps, Applications, Technology, Small Business, Other Professional Services, Finance, Other Technology, Solution, Intelligence, SMB, Webflow, Wrike, UI, Metadata, SurveyMonkey, Company, Silversmith Capital Partners, Adoption, LinkedIn, Pressure, Marketing, ActiveCampaign, Record, IBM, DevOps, Zillow, Mills & Reeve, Accenture, Traction, Philosophy, Intercom, McKesson Corporation, DistroKid, Johnson & Johnson, Risk management, Video game, Simpson planetary gearset, Salesforce

Gearset , the complete DevOps solutions provider for Salesforce, today announced it has closed a $55 million growth investment led by Silversmith Capital Partners , a Boston-based growth equity firm.

Key Points: 
  • Gearset , the complete DevOps solutions provider for Salesforce, today announced it has closed a $55 million growth investment led by Silversmith Capital Partners , a Boston-based growth equity firm.
  • The investment marks the first time Gearset has raised outside capital since its founding six years ago.
  • Shea & Company acted as advisors to Gearset, Kirkland & Ellis served as legal counsel to Silversmith Capital Partners, and Mills & Reeve served as legal counsel to Gearset.
  • Founded in 2015, Silversmith Capital Partners is a Boston-based growth equity firm with $2.0 billion of capital under management.

Intercom Launches Two-Way SMS and New Bot Features for Businesses to Deliver Better Customer Experiences

Retrieved on: 
Wednesday, June 22, 2022
Honey, Solution, Bessemer Venture Partners, Omnichannel, SMS, Amazon, Internet, Engagement, Product, Growth, BST, Marketing, WhatsApp, Mark (given name), New, Intercom (company), Automation, Patient, Intercom, Communication, Social capital, SAN, AI, Mobile phone, Sales, Atlassian

SAN FRANCISCO, June 22, 2022 /PRNewswire/ -- Intercom, the Engagement OS, today launched three new capabilities to help businesses create powerful customer experiences and drive ongoing engagement.

Key Points: 
  • Custom Actions and Custom Objects are next-generation, no-code platform features that let businesses design personalized, self-serve support experiences in minutes.
  • "Intercom exists to help businesses provide better experiences for their customers," said Jane Honey, Senior Product Director at Intercom.
  • Intercom SMS is a fully integrated solution built natively into the Intercom platform, so it can be used alongside Intercom's omni-channel offering to build complete customer journeys.
  • More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale.

CARDO SYSTEMS, MIDLAND AND UCLEAR LAUNCH 'OPEN BLUETOOTH INTERCOM'

Retrieved on: 
Tuesday, June 14, 2022
VP, OBI, Business development, Bluetooth, Partnership, Multimedia, Solution, Music, Intercom, View, ASU College of Public Service & Community Solutions, Mobile phone

PLANO, Texas, June 14, 2022 /PRNewswire/ -- Cardo Systems, Midland and Uclear, have today jointly announced the launch of the 'Open Bluetooth Intercom' (OBI) - an open industry-wide Bluetooth Intercom standard, allowing seamless cross-brand Bluetooth Intercom connectivity.

Key Points: 
  • PLANO, Texas, June 14, 2022 /PRNewswire/ -- Cardo Systems, Midland and Uclear, have today jointly announced the launch of the 'Open Bluetooth Intercom' (OBI) - an open industry-wide Bluetooth Intercom standard, allowing seamless cross-brand Bluetooth Intercom connectivity.
  • The partnership will help overcome many of the common frustrations experienced with traditional 'universally connected' devices, and foster a new era of significantly improved cross-brand experience.
  • All of these challenges are overcome with the introduction of the 'Open Bluetooth Intercom' agreement.
  • The new partnership will enable riders to fully enjoy seamless Bluetooth intercom connectivity across the brands and will further foster the penetration of communication solution among rider world-wide."

CARDO SYSTEMS, MIDLAND AND UCLEAR LAUNCH 'OPEN BLUETOOTH INTERCOM'

Retrieved on: 
Tuesday, June 14, 2022
Music, Intercom, VP, Business development, Bluetooth, Partnership, ASU College of Public Service & Community Solutions, OBI, Solution, Mobile phone

PLANO, Texas, June 14, 2022 /PRNewswire/ -- Cardo Systems, Midland and Uclear, have today jointly announced the launch of the 'Open Bluetooth Intercom' (OBI) - an open industry-wide Bluetooth Intercom standard, allowing seamless cross-brand Bluetooth Intercom connectivity.

Key Points: 
  • PLANO, Texas, June 14, 2022 /PRNewswire/ -- Cardo Systems, Midland and Uclear, have today jointly announced the launch of the 'Open Bluetooth Intercom' (OBI) - an open industry-wide Bluetooth Intercom standard, allowing seamless cross-brand Bluetooth Intercom connectivity.
  • The partnership will help overcome many of the common frustrations experienced with traditional 'universally connected' devices, and foster a new era of significantly improved cross-brand experience.
  • All of these challenges are overcome with the introduction of the 'Open Bluetooth Intercom' agreement.
  • The new partnership will enable riders to fully enjoy seamless Bluetooth intercom connectivity across the brands and will further foster the penetration of communication solution among rider world-wide."

Insider hires Faraaz Khan as Chief Strategy and Corporate Development Officer to further its fast growth through strategic mergers & acquisitions and channel & technology partnerships

Retrieved on: 
Wednesday, June 8, 2022
RCS, IDC, IKEA, Time, Macquarie, Arizona State University, Behavior, Ernst, TMT, Forrester, London School of Business and Finance, INSEAD, L'Oréal, Faraaz, GAP, Multimedia, Sale, Intercom, Technology, Thomson Reuters, Allianz, View, BBVA, CEO, Personalization, G2 Crowd, Crunchbase, MediaMarkt, Macquarie Group, Pizza Hut, Booz, Chief executive officer, Fortune 500, AVIS, IP, Virginity, AI, London, Travel, SMS, WhatsApp, Puma, Clarivate, Facebook Messenger, Martech, Truvo, Strategy&, Strategy, Woman, Singapore Airlines, G2, Samsung, Growth, CNN, Ernst & Young, B2B, NASDAQ, Corporate development, Automation, Management, Online shopping, Newsweek, Sitecore, Economics, New Balance, Lenovo, Nissan, EU, Insider

Faraaz brings immense experience and the required perspective to support our growth organically and through strategic mergers and acquisitions.

Key Points: 
  • Faraaz brings immense experience and the required perspective to support our growth organically and through strategic mergers and acquisitions.
  • Looking forward to achieving our aggressive growth targets together with Faraaz," said Hande Cilingir, Co-founder and CEO of Insider.
  • As the Chief Strategy and Corporate Development Officer, Faraaz will drive Insider's corporate strategy, spearhead inorganic growth by leading mergers and acquisitions, and drive organic growth through channel and technology partnerships.
  • Faraaz has spent almost a decade driving growth at B2B enterprise software companies of various sizes, including Sitecore, Intercom, and Thomson Reuters.

Report: An organization's tech stack is a key differentiator in attracting and retaining digital talent

Retrieved on: 
Wednesday, June 8, 2022
Happiness, GoodRx, Time, CEO, Software, Environment, API, Creativity, Digital, Solution, Multimedia, Intercom, Growth, Directorate-General for Communications Networks, Content and Technology, Technology, Plaid, SAN, CMS, Job satisfaction, Research report, Management, Online shopping

BERLIN and DENVER and SAN FRANCISCO, June 8, 2022 /PRNewswire/ -- Contentful, the leading content platform for digital-first businesses, today released a research report that found when it comes to digital builders - developers and digital marketers - the technology a company uses is essential to attract and retain top talent. The report is based on a survey of developers and digital marketers in the U.S.

Key Points: 
  • Providing employees with the right technology in order to improve job satisfaction can help ensure the retention of high-performing employees.
  • "In today's digital-first economy, delivering exceptional digital experiences to customers is an imperative for winning companies," said Steve Sloan, CEO of Contentful.
  • Digital builders' top three priorities for choosing software speed, functionality, and flexibility align with their preference for API-first tools.
  • Findings based on a survey of 439 digital builders (231 developers; 208 digital marketers), conducted in the United States in March 2022.

Buildkite Eradicates "Nightmare" Flaky Coding Tests for Developers With Revolutionary New Tool

Retrieved on: 
Thursday, June 2, 2022
DevOps, Intercom, Pinterest, Time, Wayfair, API, Failure, Webflow, Multimedia, Online shopping, Video game console, Canva

MELBOURNE, Australia, June 2, 2022 /PRNewswire/ -- A game-changing new tool by Buildkite, an industry-leading CI/CD platform used by the likes of Shopify, Venmo, Wayfair and Pinterest, launches today, promising to fix one of the biggest and most expensive problems in software development — flaky tests.

Key Points: 
  • According to a recent study , 59% of developers deal with flaky tests on a daily, weekly, or monthly basis.
  • On Buildkite's platform alone, over 800 million seconds (25 years) of flaky tests are manually re-run by developers each month.
  • Tim Lucas, co-founder and co-CEO of Buildkite, said: "Flaky and unreliable tests are a nightmare for the developer world.
  • The first is to spend an inordinate amount of time and energy identifying the root cause of a flaky test.

Global Software as a Service (SaaS) Markets, Analysis & Forecasts, 2016-2021, 2021-2026F, 2031F - ResearchAndMarkets.com

Retrieved on: 
Thursday, May 26, 2022
Technology, Software, Internet, Health, Software, Education, ServiceNow, SME, ADP, Confluence (software), AI, Cloud computing, Dropbox, Intercom, ERP, DocuSign, Solution, Zendesk, Automation, Infosys, HRM, Sony, GDPR, Privacy, Artificial intelligence, Slack, Segment, HubSpot, BFSI, Box, Salesforce, Compliance, Software as a service, Union, AWS, Xero, Organization, GitHub, JIRA, Adobe, General Data Protection Regulation, Machine learning, Amazon Web Services, Adoption, GoToMeeting, SCM, Microsoft, SAP, Intelligence, Growth, CRM, Application, Cisco Systems, Web browser, IBM, Food delivery, Video game console, Medical device, Twilio, Oracle, Shopify, EU, Google

The Software as a Service (SaaS) market consists of sales of cloud-based software services.

Key Points: 
  • The Software as a Service (SaaS) market consists of sales of cloud-based software services.
  • The main deployment types of software as a service (SaaS) are public cloud and private cloud.
  • Global Software as a service (SaaS) Forecast Market, 2021-2026F, 2031F, $ Billion
    6.1.
  • Global Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

Idiomatic Earns Investor Support for AI-Driven Customer Intelligence

Retrieved on: 
Wednesday, May 25, 2022
Instacart, Program, CX, Social media, Partnership, AUM, Pinterest, Intercom, Investment, Customer experience, Patreon, Solution, Natural language processing, Zendesk, Review, Geography, Idiom (language structure), VCS, Industry, Salesforce, HubSpot, Airtable, Able, Technology, NLP, Human, PALO, GLOBE, Prince Harry, Duke of Sussex, Online shopping, Customer service, Retail, Facebook, Gladly, Upwork

Translating customer feedback into easily understandable insights so companies can make better product and customer service decisions to improve customer experience, Idiomatic helps top digital-native brands such as FabFitFun, Facebook, Instacart, Pinterest, Medium, Upwork, HubSpot and more drive dramatic gains in customer growth and loyalty.

Key Points: 
  • Translating customer feedback into easily understandable insights so companies can make better product and customer service decisions to improve customer experience, Idiomatic helps top digital-native brands such as FabFitFun, Facebook, Instacart, Pinterest, Medium, Upwork, HubSpot and more drive dramatic gains in customer growth and loyalty.
  • The best customer-centric companies tap Idiomatic to ingest all the customer feedback that is out there and then use the resulting data insights to guide their product roadmap, pricing, customer response initiatives and other critical business decisions.
  • Idiomatic, the first contextual AI customer intelligence platform, categorizes and quantifies all types of customer feedback (including unstructured feedback from emails, chats, voice, reviews, and social media channels) in real time to transform how companies address customer experience and power better business decisions.
  • The first contextual AI customer intelligence platform, Idiomatic has helped industry-leading brands deliver best-in-class customer experience by giving them a complete, actionable view of their customer feedback.