Intercom

Telecor Announces Integrated Public Address and Mobile Duress with Dynamic Visual Mapping and Interactive Incident Management

Retrieved on: 
Tuesday, April 2, 2024

MISSISSAUGA, ON, April 2, 2024 /PRNewswire-PRWeb/ -- Telecor, a leading international provider of intercom, paging, clock, mass notification and security communication technology today announced new mobile panic button technology fully integrated with its eSeries Public Address Communication Solution.

Key Points: 
  • MISSISSAUGA, ON, April 2, 2024 /PRNewswire-PRWeb/ -- Telecor, a leading international provider of intercom, paging, clock, mass notification and security communication technology today announced new mobile panic button technology fully integrated with its eSeries Public Address Communication Solution.
  • Public Address and Intercom technology is the first line of defense in an emergency and used by faculty and staff for daily communication.
  • Management of the incident is dynamic with continued visual updates of alarm receipt, lockdown status, and immediate 2-way communication to trouble areas.
  • "Leveraging over 40 years of communication technology expertise, we are using our existing public address and intercom mass notification infrastructure to support mobile duress.

Uzum becomes first tech unicorn in Uzbekistan after raising over $100 mln in funding

Retrieved on: 
Tuesday, March 26, 2024

TASHKENT, Uzbekistan, March 26, 2024 /PRNewswire/ -- Uzum, a leading digital services ecosystem in Uzbekistan, has secured more than $100 mln in funding through a combination of a Series A funding round and debt financing, making Uzum the first tech company in Uzbekistan to achieve unicorn status with a post-money valuation of over $1 billion.

Key Points: 
  • TASHKENT, Uzbekistan, March 26, 2024 /PRNewswire/ -- Uzum, a leading digital services ecosystem in Uzbekistan, has secured more than $100 mln in funding through a combination of a Series A funding round and debt financing, making Uzum the first tech company in Uzbekistan to achieve unicorn status with a post-money valuation of over $1 billion.
  • Uzum secured over $50 mln in equity through a Series A funding round consisting wholly of primary investments.
  • Investors taking part in the Series A funding round will receive stakes of less than 5% in the company.
  • All of the ecosystem's components are now being integrated into two superapps: Uzum for individuals, and Uzum Business for legal entities.

Uzum becomes first tech unicorn in Uzbekistan after raising over $100 mln in funding

Retrieved on: 
Tuesday, March 26, 2024

TASHKENT, Uzbekistan, March 26, 2024 /PRNewswire/ -- Uzum, a leading digital services ecosystem in Uzbekistan, has secured more than $100 mln in funding through a combination of a Series A funding round and debt financing, making Uzum the first tech company in Uzbekistan to achieve unicorn status with a post-money valuation of over $1 billion.

Key Points: 
  • TASHKENT, Uzbekistan, March 26, 2024 /PRNewswire/ -- Uzum, a leading digital services ecosystem in Uzbekistan, has secured more than $100 mln in funding through a combination of a Series A funding round and debt financing, making Uzum the first tech company in Uzbekistan to achieve unicorn status with a post-money valuation of over $1 billion.
  • Uzum secured over $50 mln in equity through a Series A funding round consisting wholly of primary investments.
  • Investors taking part in the Series A funding round will receive stakes of less than 5% in the company.
  • All of the ecosystem's components are now being integrated into two superapps: Uzum for individuals, and Uzum Business for legal entities.

Zeda.io Unveils Insights 2.0: The New AI Copilot Redefining Product Management

Retrieved on: 
Thursday, March 14, 2024

SAN FRANCISCO, March 14, 2024 /PRNewswire-PRWeb/ -- Zeda.io, the leading customer insights hub, today announced the launch of Insights 2.0, the latest evolution in AI-driven tools designed to revolutionize how product leaders leverage customer feedback for revenue-driven product development.

Key Points: 
  • Insights 2.0 by Zeda.io marks a significant leap forward in product management, offering a sophisticated AI Copilot that seamlessly transforms the voice of customers into actionable insights, driving revenue-focused product strategies.
  • It helps product managers to capture centralize Voice of Customer (VoC) product feedback from multiple channels to uncover critical customer issues, and discover new product opportunities.
  • Key features include auto-capture of insights from Slack or Intercom, personalized insights for vital product areas, and real-time revenue impact analysis to deliver foresight in product planning.
  • "AI and ML models need a significant amount of sample data to generate useful insights from feedback and customer data.

Customer Success Platform, ZapScale Unveils Unified Customer Communication View

Retrieved on: 
Monday, March 4, 2024

DOVER, Del. , March 4, 2024 /PRNewswire/ -- ZapScale, the leading provider of AI-powered customer success platforms, today announced the launch of its Unified Customer Communication View, a new feature that empowers B2B SaaS companies to understand and respond to customer needs with unmatched clarity and efficiency.

Key Points: 
  • , March 4, 2024 /PRNewswire/ -- ZapScale, the leading provider of AI-powered customer success platforms, today announced the launch of its Unified Customer Communication View, a new feature that empowers B2B SaaS companies to understand and respond to customer needs with unmatched clarity and efficiency.
  • Crucial information gets siloed, making it difficult for customer success teams to gain a holistic view and deliver seamless customer experiences.
  • ZapScale's Unified Customer Communication View shatters these silos by seamlessly integrating with popular communication platforms.
  • All customer engagements, across different channels, are collated into a single, unified timeline, providing a 360-degree view of the customer communication.

Verkada launches connectivity solution for hard-to-wire locations, government-grade solutions, and feature updates across its Command platform

Retrieved on: 
Thursday, February 8, 2024

GC31 Cellular Gateway , a new connectivity solution for hard-to-wire or remote locations.

Key Points: 
  • GC31 Cellular Gateway , a new connectivity solution for hard-to-wire or remote locations.
  • Verkada Command on AWS GovCloud for video security and visitor management, building on Verkada's commitment to develop secure solutions for government customers.
  • Refreshed Verkada Command mobile app experience for iOS and Android, aligning the interface with the web version of Command.
  • Improved investigation and incident management in Verkada Command , giving customers more tools to identify potential threats and respond in real time.

ProTexting Enhances SMS Marketing with Seamless Twilio Integration

Retrieved on: 
Wednesday, December 27, 2023

PLANO, Texas, Dec. 27, 2023 /PRNewswire-PRWeb/ -- ProTexting, a leader in innovative mobile marketing solutions, is excited to announce a significant enhancement to its platform: the seamless integration of Twilio numbers. This new feature allows users to quickly and easily connect any Twilio number, including SMS Toll-Free TFNs, 10DLC, Short Code, or Long Code, to ProTexting's professional SMS marketing dashboard.

Key Points: 
  • ProTexting, a leader in innovative mobile marketing solutions, is excited to announce a significant enhancement to its platform: the seamless integration of Twilio numbers.
  • This new feature allows users to quickly and easily connect any Twilio number, including SMS Toll-Free TFNs, 10DLC, Short Code, or Long Code, to ProTexting's professional SMS marketing dashboard.
  • PLANO, Texas, Dec. 27, 2023 /PRNewswire-PRWeb/ -- ProTexting, a leader in innovative mobile marketing solutions, is excited to announce a significant enhancement to its platform: the seamless integration of Twilio numbers.
  • This new feature allows users to quickly and easily connect any Twilio number, including SMS Toll-Free TFNs , 10DLC, Short Code, or Long Code, to ProTexting's professional SMS marketing dashboard.

ProTexting Unveils Innovative Holiday Texting Features for Businesses

Retrieved on: 
Thursday, December 7, 2023

PLANO, Texas, Dec. 7, 2023 /PRNewswire-PRWeb/ -- Understanding the importance of timely and engaging communication, ProTexting's latest update includes a range of tools tailored for the holiday season. These features are crafted to assist businesses in creating, scheduling, and sending out personalized text messages that resonate with the holiday spirit.

Key Points: 
  • As the holiday season approaches, ProTexting, a leader in SMS marketing solutions, is excited to announce the launch of its new holiday texting features, designed to help businesses connect more effectively with their customers during this festive time.
  • These features are crafted to assist businesses in creating, scheduling, and sending out personalized text messages that resonate with the holiday spirit.
  • These features are crafted to assist businesses in creating, scheduling, and sending out personalized text messages that resonate with the holiday spirit.
  • Our goal is to provide businesses with the tools they need to effectively reach out to their customers during the holiday season.

TheLoops Sets New CX Productivity Standards With GenAI Features For It’s Predictive Data Platform

Retrieved on: 
Monday, October 2, 2023

TheLoops AI, the leading predictive CX operations platform, announced today the addition of three robust generative AI (GenAI) capabilities to greatly enhance productivity and insights for customer experience teams across organizations of every size.

Key Points: 
  • TheLoops AI, the leading predictive CX operations platform, announced today the addition of three robust generative AI (GenAI) capabilities to greatly enhance productivity and insights for customer experience teams across organizations of every size.
  • Seamlessly integrated with TheLoops core platform, AI Agent Copilot, AutoQA, and Customer Engagement Summaries can deliver measurable wins to teams within days of deployment.
  • Across the market, enterprise companies want to adopt new GenAI technologies but they’re leery of bringing on multiple point solutions to solve their CX challenges.
  • For more information about TheLoops AI and to stay up-to-date with the latest news, please visit www.theloops.io
    TheLoops is a predictive, all-in-one CX platform that improves agent efficiency, productivity and customer retention for CX teams.

David Faugno Joins 1Password as President and Chief Operating Officer

Retrieved on: 
Tuesday, September 26, 2023

1Password , a leader in identity security, today announced the appointment of David Faugno as President and Chief Operating Officer (COO).

Key Points: 
  • 1Password , a leader in identity security, today announced the appointment of David Faugno as President and Chief Operating Officer (COO).
  • Faugno is a proven technology leader with deep experience enabling market leaders like Qualtrics and Barracuda Networks to grow operations around the world.
  • In his new role, Faugno will focus on enabling 1Password to further scale into new markets and product offerings.
  • View the full release here: https://www.businesswire.com/news/home/20230926783793/en/
    David Faugno, President and Chief Operating Officer at 1Password (Photo: Business Wire)
    “David will ensure we’re able to capitalize on the tremendous opportunities in front of 1Password, particularly as we continue to expand our footprint within the enterprise,” said Jeff Shiner, CEO of 1Password.