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ChurnZero integrates Snowflake into Customer Success platform

Retrieved on: 
Friday, September 30, 2022

WASHINGTON, Sept. 30, 2022 /PRNewswire/ -- ChurnZero, a leading platform and partner for Customer Success, today announced its integration with Snowflake, the Data Cloud company. ChurnZero's customers will benefit from easier access to important data stored on Snowflake, saving time and complexity as they focus on the critical work of driving retention, expansion, and revenue for their companies.

Key Points: 
  • Integration offers Customer Success teams a unified view of customer accounts, contacts, events and more in their ChurnZero dashboard.
  • WASHINGTON, Sept. 30, 2022 /PRNewswire/ -- ChurnZero , a leading platform and partner for Customer Success, today announced its integration with Snowflake , the Data Cloud company.
  • ChurnZero's Snowflake integration allows the Customer Success teams who use ChurnZero's platform to sync data from Snowflake directly into their ChurnZero dashboards, giving them a single source of the latest information on accounts, contacts, events and more.
  • As Customer Success professionals serving Customer Success professionals, the ChurnZero team prides itself on being trusted partners, consultants, and coaches, so customers can focus on the work that matters to grow their businesses.

Introducing Hanzo Illuminate

Retrieved on: 
Thursday, September 29, 2022

New York, NY, Sept. 29, 2022 (GLOBE NEWSWIRE) -- Hanzo , a technology pioneer that develops solutions for enterprise legal, governance, and compliance teams to manage their complex collaboration and web-based data, is proud to introduce Hanzo Illuminate.

Key Points: 
  • New York, NY, Sept. 29, 2022 (GLOBE NEWSWIRE) -- Hanzo , a technology pioneer that develops solutions for enterprise legal, governance, and compliance teams to manage their complex collaboration and web-based data, is proud to introduce Hanzo Illuminate.
  • Hanzo Illuminate , formerly Hanzo Hold, is an easy-to-use enterprise solution that allows organizations to preserve data in place and collect, investigate, cull, analyze, and export dynamic collaboration data efficiently and defensiblysupporting ediscovery and investigation teams.
  • "We renamed Hanzo Hold to Illuminate because the solution does much more than preserve content and place a hold.
  • Hanzo Illuminate adds the industry-proven Hanzo Dynamic Capture technology to expand the breadth of collection approaches for hard-to-capture data sources.

Gong Named a Top Startup For Second Straight Year By LinkedIn

Retrieved on: 
Wednesday, September 28, 2022

PALO ALTO, Calif., Sept. 28, 2022 /PRNewswire/ -- Gong, the Reality Platform™ leveraging artificial intelligence to transform go-to-market teams, has been named a top U.S. startup for the second year in a row by LinkedIn. Gong placed #2 on the 2022 LinkedIn Top Startups List in the United States, showcasing the top 50 emerging companies based on unique LinkedIn data and the activity of its members.

Key Points: 
  • Startups List Recognizes Innovative Companies Attracting Investment, Employees, and Attention
    PALO ALTO, Calif., Sept. 28, 2022 /PRNewswire/ --Gong, the Reality Platform leveraging artificial intelligence to transform go-to-market teams, has been named a top U.S. startup for the second year in a row by LinkedIn.
  • Gong placed #2 on the 2022 LinkedIn Top Startups List in the United States, showcasing the top 50 emerging companies based on unique LinkedIn data and the activity of its members.
  • "Gong has built a culture of belonging, where employees feel valued, empowered, and included," said Gong Chief People Officer Sandi Kochhar.
  • We're very proud of the LinkedIn recognition and the incredible buzz and engagement our brand continues to generate on LinkedIn."

Learning from Incidents Platform “Jeli,” Built by Former Netflix and Slack Leader, Raises $15 Million Series A

Retrieved on: 
Wednesday, September 28, 2022

Organizations need to evolve beyond talking about incidents and failure as things to be avoided.

Key Points: 
  • Organizations need to evolve beyond talking about incidents and failure as things to be avoided.
  • The platform highlights the coordination costs of incidents, uncovers organizational issues, and generates recommendations to help address problems before they become severe.
  • While Slack is a good place to start conversations and declare incidents, it is not built to retain and distribute knowledge for post-incident analysis.
  • The platform makes it fun and collaborative to do the work of analyzing incidents and extracting the learnings from them.

The Designer Behind Lark Office Suite by Bytedance

Retrieved on: 
Friday, September 23, 2022

NEW YORK, Sept. 23, 2022 /PRNewswire/ -- ArtsBerry invited the Senior Designer behind Lark Suite to share her creative design ideas and process of the suite of office collaboration tools focusing on cloud-based file management and document and spreadsheet editing.

Key Points: 
  • NEW YORK, Sept. 23, 2022 /PRNewswire/ -- ArtsBerry invited the Senior Designer behind Lark Suite to share her creative design ideas and process of the suite of office collaboration tools focusing on cloud-based file management and document and spreadsheet editing.
  • Lark is an enterprise collaboration platform developed by ByteDance (Parent Company of TikTok) and first released to the public in 2019.
  • Lark Office Suite is called Chinese version of "Slack" and "Microsoft Teams."
  • He led to release, Lark became No.3 in the Chinese office platform with 4.6 million monthly active users in 2021.

Bitly Expands Leadership Team With Hiring of Chief Marketing Officer, General Counsel; Promotion of Chief Product Officer and Appointment of New Board Member

Retrieved on: 
Thursday, September 22, 2022

NEW YORK, Sept. 22, 2022 /PRNewswire/ -- Bitly Inc., the world's leading connections platform, announced today the hiring of two key leadership roles; Tara Robertson as Chief Marketing Officer and Kelly Zitzmann as General Counsel. The company has also promoted Kelsey Stevenson to Chief Product Officer and appointed Slack's former CMO Julie Liegl to the Board of Directors. These appointments follow the announcement earlier this year of new leadership hires focused on DE&I, talent acquisition and product marketing and now see the global leadership team comprised of nearly two-thirds female executives.

Key Points: 
  • The company has also promoted Kelsey Stevenson to Chief Product Officer and appointed Slack's former CMO Julie Liegl to the Board of Directors.
  • These appointments follow the announcement earlier this year of new leadership hires focused on DE&I, talent acquisition and product marketing and now see the global leadership team comprised of nearly two-thirds female executives.
  • "Tara and Kelly joining our Global Leadership Team, Kelsey being promoted and Julie joining the board demonstrates our ongoing commitment to onboarding and promoting top-level talent."
  • She joined Bitly in 2019 after serving in various product management roles at Slalom, Could Elements, and Terumo BCT.

New Slack Innovations and Salesforce Customer 360 Integrations Unlock Team Productivity, Adding Value to the Digital HQ

Retrieved on: 
Tuesday, September 20, 2022

Slack canvas is a new surface in the digital HQ that will transform how teams can curate, organize, and share critical resources.

Key Points: 
  • Slack canvas is a new surface in the digital HQ that will transform how teams can curate, organize, and share critical resources.
  • Paired with the Slack platform, anyone can customize a canvas with time-saving automations, plus pull in data from systems of record, like Customer 360.
  • Many are turning to solutions like Slack as their digital HQ, which connects conversations, automation, and apps in one space.
  • Next, with the Marketing Cloud for Slack integrations , teams can set up, execute, and measure their campaigns directly in Slack.

More than 2,000 Customer Service Teams Now Run on PagerDuty

Retrieved on: 
Monday, September 19, 2022

Less than two years after its introduction, PagerDutys Customer Service Operations (CSOps) solution is PagerDutys fastest growing product line, being used by more than 2,000 customer service teams globally.

Key Points: 
  • Less than two years after its introduction, PagerDutys Customer Service Operations (CSOps) solution is PagerDutys fastest growing product line, being used by more than 2,000 customer service teams globally.
  • The PagerDuty CSOps solution breaks down the walls between service agents and development teams, improving time to resolution and powering better customer experience.
  • The PagerDuty Application for Service Cloud provides an integrated and native experience for customer service teams using Salesforce.
  • It integrates PagerDutys real-time customer service operations solution with Salesforce Service Cloud and builds on PagerDutys existing integration with Slack, including Slack-first intelligent swarming for Customer Service teams.

Paladin Cloud Joins the Cloud Native Computing Foundation

Retrieved on: 
Monday, September 19, 2022

PISCATAWAY, N.J., Sept. 19, 2022 (GLOBE NEWSWIRE) -- Paladin Cloud, a leader in open source cloud security, announced today that it has joined the Cloud Native Computing Foundation (CNCF), which builds sustainable ecosystems for cloud native software.

Key Points: 
  • PISCATAWAY, N.J., Sept. 19, 2022 (GLOBE NEWSWIRE) -- Paladin Cloud, a leader in open source cloud security, announced today that it has joined the Cloud Native Computing Foundation (CNCF), which builds sustainable ecosystems for cloud native software.
  • The collaboration enables Paladin Cloud to provide developers with a modern cloud native platform to protect their applications and data running in the cloud.
  • With Paladin Cloud , developers can monitor their cloud services in real-time to identify and eliminate misconfigurations and security risks, while automating workflow and remediation.
  • The Cloud Native Computing Foundation (CNCF) hosts critical components of the global technology infrastructure, including Kubernetes, Prometheus, and Envoy.

Report: Complex Logins Fuel Stress, Increase Risk and Harm Productivity

Retrieved on: 
Thursday, September 15, 2022

TORONTO, Sept. 15, 2022 /PRNewswire/ -- 1Password, the leader in human-centric security and privacy, today released its Unlocking the Login Challenge report. Based on a survey of 2,000 North American adults, the research explores how login fatigue compromises employee productivity, security and mental health, frustrating workers and putting essential data at risk.

Key Points: 
  • Forty-four percent of employees report that simply logging in and out of apps at work harms their mood or reduces productivity.
  • Four in ten employees (41%) say having to remember multiple logins heightens stress levels and strains mental health.
  • Benefits breakdown: Complex logins have kept nearly one in five (19%) workers from accessing employee-provided benefits designed to reduce workplace stress.
  • Complex login processes meant to enhance company performance are in many situations accomplishing the opposite, an ironic turn of events that's putting companies at risk and harming productivity.