SMS

CallTower Revolutionizes Communication with CT Text in Webex Calling

Retrieved on: 
Wednesday, April 3, 2024
Communication, MMS, SMS, Cisco, Mobile, Mobile phone

CallTower’s Cisco Webex solution with CT Text delivers both MMS and SMS capabilities translated in over 60 languages ensuring ease of contact and conversation searching within the Webex client and simplifying communications.

Key Points: 
  • CallTower’s Cisco Webex solution with CT Text delivers both MMS and SMS capabilities translated in over 60 languages ensuring ease of contact and conversation searching within the Webex client and simplifying communications.
  • Utilizing the same number used for voice calls, CT Text maximizes reach and impact of SMS and MMS users within Webex by Cisco by enabling individuals to text directly from their voice number or a group shared phone number.
  • CT Text further enhances global communication strategies with features like group texting and text translation for over 60 languages.
  • Customers can be confident that CallTower supports a wide range of Webex deployments, including basic calling scenarios, enterprise-scale Webex Calling , Webex Dedicated Instance migrations, and demanding high-volume Webex Contact Center deployments.

Telesign Unveils Verify API, an Integrated Omnichannel Verification Solution in the Global Battle Against Cyber Fraud

Retrieved on: 
Tuesday, March 26, 2024
Verification, Viber, OTT, Research, Rich Communication Services, WhatsApp, SMS, Fraud, API, OTP, RCS, Online shopping

This new omnichannel API integrates seven leading user verification channels: SMS, Silent Verification, Push, Email, WhatsApp, Viber, and RCS (Rich Communication Services) into a unified API.

Key Points: 
  • This new omnichannel API integrates seven leading user verification channels: SMS, Silent Verification, Push, Email, WhatsApp, Viber, and RCS (Rich Communication Services) into a unified API.
  • With built-in defense against SMS vulnerabilities, such as social engineering, phishing, and SIM-based attacks, the Verify API offers a better, more secure end-user verification experience.
  • In an era where the cost of SMS continues to fluctuate unpredictably, Verify API offers a stable, predictable solution.
  • Secure, single-use SMS verification codes add reliable protection to your business and serve as a dependable fallback for alternative verification channels.

Innovative Leap in Unified Communications: Zultys Announces Major Update With Release 18, ZAC 9, Mobile ZAC, Web Admin, & MX Report

Retrieved on: 
Tuesday, April 9, 2024
Software, Networks, Internet, Hardware, Data Management, Technology, Apps, Applications, Mobile, Wireless, Knowledge, Web browser, Partner, Organization, Communication, MMS, SMS, Marketing, Workflow, Engineering, Parity, Unified communications, Multimedia, IOS, Emotion, Android, CAD, Mobile phone

Multifactor authentication for ZAC 9; Mobile ZAC; and Zultys’ admin tools, MX Administrator and updated Web Admin, provides users with additional system protection and improved account security.

Key Points: 
  • Multifactor authentication for ZAC 9; Mobile ZAC; and Zultys’ admin tools, MX Administrator and updated Web Admin, provides users with additional system protection and improved account security.
  • iOS and Android emojis can now be used in ZAC, Web ZAC, and Mobile ZAC, allowing users to convey their emotions and streamline their messaging experience.
  • Users can seamlessly move active calls between ZAC, Web ZAC, and Mobile ZAC, providing flexibility and an uninterrupted call experience.
  • Mobile ZAC replaces all of Zultys’ prior mobile apps, including MX Mobile for iOS, Zultys Mobile Communicator for iOS, and Zultys Mobile for Android.

Syniverse Communication Gateway Now Available on Oracle Cloud Marketplace

Retrieved on: 
Tuesday, April 9, 2024
IOT (Internet of Things), Other Professional Services, Security, Data Management, Consumer Electronics, Technology, Human Resources, Carriers and Services, Apps, Applications, Professional Services, 5G, Other Technology, Telecommunications, Software, Networks, Mobile, Wireless, Cloud, SMS, Oracle Fusion Applications, OPN, HR, Organization, HCM, Oracle Cloud HCM

Syniverse , a leading provider of full-service, end-to-end customer engagement solutions and a member of the Oracle PartnerNetwork (OPN), today announced Syniverse Communication Gateway is available on Oracle Cloud Marketplace and integrates with Oracle Fusion Cloud Recruiting , part of Oracle Fusion Cloud Human Capital Management (HCM) .

Key Points: 
  • Syniverse , a leading provider of full-service, end-to-end customer engagement solutions and a member of the Oracle PartnerNetwork (OPN), today announced Syniverse Communication Gateway is available on Oracle Cloud Marketplace and integrates with Oracle Fusion Cloud Recruiting , part of Oracle Fusion Cloud Human Capital Management (HCM) .
  • Syniverse Communication Gateway enables businesses and organizations of all sizes to interact securely with prospective employees through SMS messaging via Oracle Cloud Recruiting.
  • "Syniverse's participation in Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of Syniverse Communication Gateway.
  • Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and services offering unique solutions, including those that extend Oracle Fusion Cloud Applications Suite.

Ellucian Unveils Breakthrough Product Innovations to Enhance SaaS Platform and Impact Student Experience

Retrieved on: 
Tuesday, April 9, 2024
CRM, HR, Automation, University, Learning, Education, SAN, SMS, Student, Workforce, Registrar, Collegiality

SAN ANTONIO and RESTON, Va., April 9, 2024 /PRNewswire/ -- Ellucian, the leading higher education technology solutions provider, unveiled several new product innovations during Ellucian Live 2024, the industry's premier global technology conference. These innovations will further enhance the Ellucian SaaS Platform over the coming year, accelerating the transformation of higher education by offering institutions unprecedented solutions to elevate student experiences, streamline operations and foster lifelong learning journeys. New solutions include Ellucian Journey, Ellucian Communicate, Ellucian Intelligent Processes, upgraded Colleague Financial Reports, and enhancements to Ellucian Insights.

Key Points: 
  • These innovations will further enhance the Ellucian SaaS Platform over the coming year, accelerating the transformation of higher education by offering institutions unprecedented solutions to elevate student experiences, streamline operations and foster lifelong learning journeys.
  • New solutions include Ellucian Journey, Ellucian Communicate, Ellucian Intelligent Processes, upgraded Colleague Financial Reports, and enhancements to Ellucian Insights.
  • "As we continue to innovate and enhance the Ellucian SaaS Platform, we are thrilled to showcase these next-generation advancements that will further enrich the higher education experience for both institutions and students alike," said Mike Wulff, Chief Product and Technology Officer, Ellucian.
  • Student Success Analytics will use predictive AI to identify the most common factors impacting student retention and proactively identify at-risk students.

Coast featured in new Visa white paper on innovation in fleet cards

Retrieved on: 
Tuesday, April 9, 2024
EV, SMB, Visa, Partnership, GPS, Software, SMS, Visa Inc., Payment card

NEW YORK, April 9, 2024 /PRNewswire/ -- Coast, a modern digital fleet fuel and gas card expense management platform that helps companies govern their fuel and fleet spending, announced today that Visa Inc., a world leader in digital payments, has authored a white paper that highlights how the fleet card company has used innovation to improve the check-in process and integrate policies, data and other expense management tools to their card system.

Key Points: 
  • "It's a great honor for Coast's fleet payment system to be featured in a white paper by payments leader like Visa," said Coast CEO and founder Daniel Simon.
  • "Coast has worked with Visa for many years and their trust in our services has led to the development of this white paper.
  • The white paper, entitled " Innovation in U.S. Fleet Cards ," discusses the Coast fleet card's unique value-added solutions, including:
    Eliminating user error with short messaging service (SMS) check-in.
  • The white paper notes that Coast has also been on the forefront in its approach to improving data quality and security by bringing innovation into the fleet card management system.

Sendbird Launches Business Messaging to Empower Teams and Systems to Send Critical Messages with Impact and Cost-Effectiveness

Retrieved on: 
Monday, April 8, 2024
API, SMS, Checklist, SAN, Attention, Porter, Marketing, Engineering, Communication, WhatsApp, Weather, Mobile phone

SAN MATEO, Calif., April 8, 2024 /PRNewswire-PRWeb/ -- Sendbird, the communications platform used by the world's most popular mobile apps, today announced its latest innovation: Sendbird Business Messaging. This mobile software & API solution is explicitly designed to empower teams like product, operations, engineering, customer service, and systems to deliver critical customer messages via the most relevant channels so that no message goes unnoticed. Whether sending a patient checklist before a doctor's appointment, notifying a traveler about a flight delay, letting shoppers know about traffic or weather issues impeding their delivery time, or giving users a coupon to smooth over a customer service issue, Sendbird provides the only communication tool tailored for efficient delivery of urgent and essential messages across the user journey.

Key Points: 
  • "Sendbird Business Messaging offers a sophisticated, omnichannel messaging software & API solution that offers SMS, push notifications, WhatsApp, and in-app notifications."
  • Sendbird Business Messaging offers a sophisticated, omnichannel messaging software & API solution that offers SMS, push notifications, WhatsApp, and in-app notifications.
  • Sendbird Business Messaging is gaining significant attention internationally among fully digitalized businesses, mainly because of the restrictions on SMS opt-ins.
  • Sendbird Business Messaging Is the definitive solution for product managers looking to empower all business teams and engineers with effective mobile customer messaging.

2024 State of SMS Engagement Report Indicates Business Texting is on the Rise

Retrieved on: 
Wednesday, March 20, 2024
SMS, Marketing, Communication, Lead, Mobile phone

Denver, Colorado, March 20, 2024 (GLOBE NEWSWIRE) -- TextUs, today announced the release of its eagerly anticipated 2024 State of SMS Engagement Report .

Key Points: 
  • Denver, Colorado, March 20, 2024 (GLOBE NEWSWIRE) -- TextUs, today announced the release of its eagerly anticipated 2024 State of SMS Engagement Report .
  • This comprehensive analysis offers unmatched insights into the evolving landscape of business communication, revealing the efficacy of SMS in driving engagement and enhancing prospect, customer, candidate and employee connections.
  • "The 2024 State of SMS Engagement Report not only reiterates the unmatched read and response rates of business texting but also positions it as a key pillar of future customer engagement strategies."
  • TextUs will be presenting the full findings of its State of SMS Engagement report in a live webinar on Friday, April 4th at 11am MST.

Brevo Unveils Commerce Suite for Retail and E-Commerce Customers

Retrieved on: 
Thursday, March 14, 2024
Unify, SMS, CRM, WhatsApp, Social media, Growth, Integration, Communication, Online shopping

With 30 percent of its existing customers in the retail and e-commerce industries, Brevo Commerce Suite will accelerate the company’s position in the global e-commerce market, which is projected to be worth $8 trillion by 2027 .

Key Points: 
  • With 30 percent of its existing customers in the retail and e-commerce industries, Brevo Commerce Suite will accelerate the company’s position in the global e-commerce market, which is projected to be worth $8 trillion by 2027 .
  • Consumer demand for better customer experience continues to grow in line with the rapid growth of the global e-commerce market.
  • With the Brevo Commerce Suite, merchants can analyze the full spectrum of their customers’ purchasing habits across all channels, allowing them to send more personalized recommendations.
  • “Today’s merchants face fierce competition when it comes to attracting and retaining customers,” said Armand Thiberge, CEO and founder of Brevo.

Colleen Unveils Generative AI Voice Technology; Powers Hyper-Realistic Conversations Handling Resident Payments and Renewals

Retrieved on: 
Thursday, April 4, 2024
Payments, Technology, Residential Building & Real Estate, Commercial Building & Real Estate, Construction & Property, Artificial Intelligence, Research, AI, SMS, Collection, LLM, NHMC, Human voice, Steward, Sales

Colleen AI released today Colleen Voice, an industry-first voice AI technology enabling multifamily property management companies to engage residents for rent payments and lease renewals with a human-like, conversational approach.

Key Points: 
  • Colleen AI released today Colleen Voice, an industry-first voice AI technology enabling multifamily property management companies to engage residents for rent payments and lease renewals with a human-like, conversational approach.
  • With new AI voice capabilities, Colleen extends its ability to initiate personalized outreach across all communication channels, leveraging generative AI to customize the time, frequency, and content based on resident data and needs.
  • AI Lease Renewals: Resident engagement well ahead of lease expiration is key; Colleen Voice initiates outreach across all communication channels to maximize occupancy.
  • To experience hyper-realistic voice AI conversations powered by Colleen Voice, schedule a demo by visiting colleen.ai/technology/ai-calls/ .