CRM

Olo to Acquire Wisely, a Leading Customer Intelligence and Engagement Platform for Restaurants

Thursday, October 21, 2021 - 9:05pm

Olo Inc. (NYSE:OLO), a leading on-demand commerce platform powering the restaurant industrys digital transformation, today announced it will acquire Wisely Inc., a leading customer intelligence and engagement platform that enables restaurant brands to personalize the guest experience to maximize customer lifetime value.

Key Points: 
  • Olo Inc. (NYSE:OLO), a leading on-demand commerce platform powering the restaurant industrys digital transformation, today announced it will acquire Wisely Inc., a leading customer intelligence and engagement platform that enables restaurant brands to personalize the guest experience to maximize customer lifetime value.
  • Since partnering with Wisely, we have seen clear synergies between the two platforms and a close cultural alignment of putting restaurants first.
  • Wiselys customer engagement platform, operations intelligence, and data capabilities complement Olos on-demand commerce platform and will together create a differentiated and wide breadth of product offerings that will accelerate our restaurant brands digital transformation.
  • Wisely is a leading Customer Intelligence platform for restaurants and was ranked No.

Altvia Wins Private Equity Wire's "Best Secure Workflow Management Provider"

Thursday, October 21, 2021 - 9:56pm

DENVER, Oct. 21, 2021 /PRNewswire/ -- Altvia , a market-leading provider of cloud-based CRM, deal management, and investor lifecycle systems for private capital markets firms, was awarded the Private Equity Wire's "Best Secure Workflow Management Provider" Award for 2021 amongst top players in the space.

Key Points: 
  • DENVER, Oct. 21, 2021 /PRNewswire/ -- Altvia , a market-leading provider of cloud-based CRM, deal management, and investor lifecycle systems for private capital markets firms, was awarded the Private Equity Wire's "Best Secure Workflow Management Provider" Award for 2021 amongst top players in the space.
  • The service provider categories span all the key areas of the broader private equity ecosystem.
  • Altvia's workflow management platform supports hundreds of private equity and venture capital firms via a market-leading solution of CRM, LP Portal, and data analytics solutions.
  • Altvia is a market-leading provider for CRM and investor & deal management systems specifically built for Private Capital Market firms.

Top Echelon Releases Job Candidates Sourcing Tool for Recruiting Top Talent

Thursday, October 21, 2021 - 5:00pm

CANTON, Ohio, Oct. 21, 2021 /PRNewswire/ -- Top Echelon Software, the leading provider of recruiting software for people who build teams, is pleased to announce the release of its Network Candidates sourcing tool.

Key Points: 
  • CANTON, Ohio, Oct. 21, 2021 /PRNewswire/ -- Top Echelon Software, the leading provider of recruiting software for people who build teams, is pleased to announce the release of its Network Candidates sourcing tool.
  • With the job market historically tight for talent, this tool is designed to help professional recruiters and executive search consultants find quality candidates for their clients' job openings.
  • The Network Candidates sourcing tool is an integration module that operates between members of Top Echelon's recruiting network and users of its applicant tracking system and CRM for recruiters.
  • According to Top Echelon Software CEO Mark Demaree, the number of candidates in the sourcing tool has been steadily rising.

Survey Finds Executional Gap Between Marketing and Sales is Hindering Personalization at Scale for Account-Based Marketing Success

Thursday, October 21, 2021 - 4:30pm

Further, 76% of salespeople believe marketing is doing all they can to support sales teams.

Key Points: 
  • Further, 76% of salespeople believe marketing is doing all they can to support sales teams.
  • The operational silos between sales and marketing only pose further disconnects on the amount of personalization being executed on each account and touchpoint.
  • Personalization is time-consuming: On average, each salesperson is spending 16 hours a week just on researching prospects for personalization.
  • Conversica is the leading provider of Conversational AI solutions that help enterprise marketing, sales, and customer success teams attract, acquire and grow customers at scale across the customer revenue lifecycle.

ISG to Release Study on Salesforce Service Providers

Thursday, October 21, 2021 - 4:20pm

Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has launched a research study examining service providers supporting enterprise adoption and management of Salesforce solutions.

Key Points: 
  • Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has launched a research study examining service providers supporting enterprise adoption and management of Salesforce solutions.
  • ISG has distributed surveys to more than 120 Salesforce technology and service providers.
  • Implementation Services for Core Cloud for the Midmarket, addressing providers that specialize in Salesforce Sales, Service and Commerce Clouds.
  • Companies not listed as Salesforce ecosystem service providers can contact ISG and ask to be included in the study.

CheckPoint Solutions Named Winner of the 2021 Calix Partner Innovation Award, Honored for Purpose-Built Solutions That Advance Broadband Provider Success

Thursday, October 21, 2021 - 4:30pm

Calix, Inc. (NYSE: CALX) today announced that CheckPoint Solutions was named the winner of the 2021 Calix Partner Innovation award at Calix ConneXions 2021 in Las Vegas.

Key Points: 
  • Calix, Inc. (NYSE: CALX) today announced that CheckPoint Solutions was named the winner of the 2021 Calix Partner Innovation award at Calix ConneXions 2021 in Las Vegas.
  • CheckPoint Solutions was recognized for its purpose-built platform that helps service providers leverage data and optimize processes to fuel growth.
  • We are thrilled to have won this years Calix Partner Innovation award, said Jacob Terstriep, director of operations at CheckPoint Solutions.
  • We are delighted to recognize CheckPoint Solutions with this years Partner Innovation award, said Stephen Eyre, vice president of partner ecosystem at Calix.

Zenfolio launches new reimagined, future-forward platform in the UK

Thursday, October 21, 2021 - 4:42pm

MENLO PARK, Calif., Oct. 21, 2021 /PRNewswire/ -- Zenfolio , the market leading website builder and business resource for photographers, today announced that its revolutionary new platform isnow available in the UK.

Key Points: 
  • MENLO PARK, Calif., Oct. 21, 2021 /PRNewswire/ -- Zenfolio , the market leading website builder and business resource for photographers, today announced that its revolutionary new platform isnow available in the UK.
  • Following a successful launch in the US, the new all-in-one Zenfolio platform is a gamechanger for photographers.
  • "The UK has always been a very important market for Zenfolio and our new platform gives photographers sophisticated tools to improve their business productivity, with automated, efficient workflows for mobile-friendly interactions with their clients," said John Loughlin, Zenfolio CEO.
  • The new platform combines a comprehensive website builder, photo gallery and e-commerce solution, with sophisticated CRM tools that work 24/7/365.

Blackbaud Announces Major Gift to Big Brothers Big Sisters to Support a More Diverse Workforce of the Future

Thursday, October 21, 2021 - 3:30pm

Part of Blackbaud's gift will support a new program called the BIG Beyond Scholar Program hosted by Big Brothers Big Sisters of the Lowcountry in Charleston, S.C., where Blackbaud is headquartered.

Key Points: 
  • Part of Blackbaud's gift will support a new program called the BIG Beyond Scholar Program hosted by Big Brothers Big Sisters of the Lowcountry in Charleston, S.C., where Blackbaud is headquartered.
  • In addition, Blackbaud will make gifts across the Big Brothers Big Sisters international network to support efforts to bridge the divide between education and employment for under-resourced youth around the world.
  • "We're proud to make this contribution to the Big Brothers Big Sisters organization to support college and career readiness for high-potential youth locally, nationally and internationally."
  • "Big Brothers Big Sisters and Blackbaud share a common commitment to bridging the opportunity gap for high potential and under-resourced youth, and building a diverse workforce," said Merridith Crowe, CEO, Big Brothers Big Sisters of the Lowcountry.

Vendavo® Launches Sales Optimizer for B2B Sellers

Thursday, October 21, 2021 - 3:00pm

DENVER, Oct. 21, 2021 /PRNewswire/ --Vendavo, the global market leader in price management and commercial excellence solutions, is pleased to announce the launch of the Vendavo Sales Optimizer.

Key Points: 
  • DENVER, Oct. 21, 2021 /PRNewswire/ --Vendavo, the global market leader in price management and commercial excellence solutions, is pleased to announce the launch of the Vendavo Sales Optimizer.
  • "With our new Vendavo Sales Optimizer, we are making it simple for B2B companies to provide their sales teams with high-probability recommendations to accelerate sales growth."
  • The Vendavo Sales Optimizer solution was developed in collaboration with Vendavo enterprise customers as part of Vendavo's Lighthouse Customer Program.
  • Vendavo Sales Optimizer was designed for B2B use cases and their nuanced differences.

Fidelity Bank Selects Total Expert to Expand Customer Relationships Through Data-Driven Insights

Thursday, October 21, 2021 - 3:00pm

“Total Expert’s ‘bank-built’ CRM and customer engagement platform delivers a host of rich benefits traditional CRM platforms can’t match,” said Joe Welu, founder and CEO of Total Expert. “We’re thrilled to partner with Fidelity Bank to create financial wellness for its customers, and build an authentic, connected customer journey--tying data and insights to the right action at the right time.”

Key Points: 
  • Partnering with Total Expert, Fidelity Bank will bring CRM and marketing automation under one roof to empower front-line staff to make data-driven decisions and better serve customers.
  • Fidelity Bank will leverage Total Expert to refine its customer engagement strategies aimed at helping consumers make well-informed and confident financial decisions.
  • Total Expert will fuel Fidelity Banks 360-degree view of customer data across all bank locations so the bank can identify and improve customer onboarding and cross-sell opportunities across the organization.
  • Total Expert turns customer insights into actions to increase loyalty and drive growth for banks, lenders, credit unions, and other financial services firms.