Merkle Unveils Revolutionary Generative AI Technology
COLUMBIA, Md., July 27, 2023 /PRNewswire/ -- Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announces the launch of Merkle GenCX , a unique offering that uses the power of generative AI to deliver more impactful customer experiences.
- COLUMBIA, Md., July 27, 2023 /PRNewswire/ -- Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announces the launch of Merkle GenCX , a unique offering that uses the power of generative AI to deliver more impactful customer experiences.
- Generative AI LKMs can be trained on vast amounts of performance data, synthesizing the relationships among all the variables to enable marketers to draw insights from data.
- "As AI continues to explode, brands have a massive opportunity to use the technology to inform and create relevant, personal experiences at scale, leveraging first-party data.
- Merkle GenCX makes it possible for clients to speak to their customers on a human level and gain a distinct competitive advantage," said Shirli Zelcer, global head of analytics and data platforms at Merkle.