Verint Systems

Verint to Announce Second Quarter Financial Results on Wednesday, September 6, 2023

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Thursday, August 24, 2023

Software, Networks, Professional Services, Hardware, Technology, Artificial Intelligence, Other Communications, Data Analytics, Marketing, Communications, Other Technology, Consulting, Telecommunications, Verint Systems, PIN, VRNT, Cryptocurrency, Auction

Verint® (NASDAQ: VRNT) will conduct a conference call on Wednesday, September 6, 2023 at 4:30 p.m.

Key Points:

Verint® (NASDAQ: VRNT) will conduct a conference call on Wednesday, September 6, 2023 at 4:30 p.m.
ET to review its second quarter financial results (for the quarter ended July 31, 2023) and discuss its outlook.
A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page .
Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call.

CLOUDASTRUCTURE ANNOUNCES NEW HARDWARE PRODUCT LINE

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Monday, August 21, 2023

Ultra, Pain, AI, Partnership, Verint Systems, Sunel, Private investigator, Medical device

MIAMI, Aug. 21, 2023 /PRNewswire/ -- Today, Cloudastructure and Sunell Security jointly announced a new, non-exclusive partnership for the camera manufacturer to supply the AI surveillance and Remote Guarding company with surveillance cameras, speakers, and other hardware.

Key Points:

Adding a hardware line is a logical and necessary expansion of capabilities – Cloudastructure recently announced a 137% increase in hardware sales year over year.
The new partnership enables Cloudastructure to offer their customers:
All so installation of the company's award-winning AI Surveillance security platform is quick, optimal, and painless.
In addition to the overall quality and economy of Sunell's product line, Cloudastructure was particularly impressed with Sunell's new integrated speakers and their Ultra low light Nighthawk MP4 camera, which enables the ability to detect color in the dark.
Libo Cui, Senior Sales Manager for Sunell commented, "We sought out Cloudastructure at ISC West because we'd heard they are a rapidly expanding AI Surveillance company.

Five9 Announces the Winners of its Third Annual Reimagine CX Awards

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Thursday, August 17, 2023

Five9, Inc. (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced the winners of its third annual Reimagine CX (Customer Experience) Awards.

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Five9, Inc. (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced the winners of its third annual Reimagine CX (Customer Experience) Awards.
These awards recognize organizations that are using Five9 solutions to improve business outcomes and deliver a more personalized, joyful customer, agent, partner and employee experience.
The winners were announced during the opening keynote at Five9 CX Summit , taking place through August 17 at the Aria Resort & Casino in Las Vegas.
Alaska Airlines estimates they have been able to realize annual notable savings by moving from on-premises to the Five9 Intelligent CX platform.

Verint, General Dynamics Information Technology and Stanley Black and Decker Outdoor Recognized Among 2023 ICMI Global Contact Center Award Finalists

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Thursday, August 17, 2023

Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that two of its customers, General Dynamics Information Technology and Stanley Black and Decker Outdoor , were named as finalists in the ICMI Global Contact Center Awards *.

Key Points:

Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that two of its customers, General Dynamics Information Technology and Stanley Black and Decker Outdoor , were named as finalists in the ICMI Global Contact Center Awards *.
General Dynamics Information Technology uses Verint to improve response speed, identify customer trends, and guide interactions toward better outcomes.
Stanley Black and Decker Outdoor leverages Verint to reduce call abandonment rates and enhance agent engagement and empowerment within the contact center.
“We are proud to be recognized alongside Stanley Black & Decker Outdoor and General Dynamics Information Technology as ICMI award finalists,” says Verint’s Celia Fleischaker, chief marketing officer.

Enhancing Customer Experiences: The Growing Importance of Customer Service Software - By The Business Research Company

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Tuesday, August 15, 2023

Communication, Salesforce, Verint Systems, Perception, COVID-19, Zoho Corporation, Buyers Laboratory Inc, SAP, SAP SE, Oracle Corporation, SE, Growth, Family, Automation, Online shopping, Video game

LONDON, Aug. 15, 2023 /PRNewswire/ -- In today's competitive business landscape, delivering exceptional customer experiences has become a top priority for companies across industries. As a result, the global customer service software market is experiencing significant growth, driven by the increasing demand for tools that help businesses improve communication, engage with customers effectively, and collect valuable feedback to make data-driven decisions. In this article, we will delve into the key factors driving this market's expansion and the technological advancements shaping its future.

Key Points:

Economic sanctions, supply chain disruptions, and inflation across goods and services have affected various markets worldwide, including the customer service software market.
Customer service software plays a vital role in improving these interactions by facilitating seamless communication and enhancing customer engagement processes.
These findings underscore the critical impact of customer service software in fostering positive customer experiences.
In conclusion, the global customer service software market is experiencing substantial growth, driven by the growing importance of customer experiences in the business landscape.

Enhancing Customer Experiences: The Growing Importance of Customer Service Software - By The Business Research Company

Retrieved on:

Tuesday, August 15, 2023

Communication, Salesforce, Verint Systems, Perception, COVID-19, Zoho Corporation, Buyers Laboratory Inc, SAP, SAP SE, Oracle Corporation, SE, Growth, Family, Automation, Online shopping, Video game

LONDON, Aug. 15, 2023 /PRNewswire/ -- In today's competitive business landscape, delivering exceptional customer experiences has become a top priority for companies across industries. As a result, the global customer service software market is experiencing significant growth, driven by the increasing demand for tools that help businesses improve communication, engage with customers effectively, and collect valuable feedback to make data-driven decisions. In this article, we will delve into the key factors driving this market's expansion and the technological advancements shaping its future.

Key Points:

Economic sanctions, supply chain disruptions, and inflation across goods and services have affected various markets worldwide, including the customer service software market.
Customer service software plays a vital role in improving these interactions by facilitating seamless communication and enhancing customer engagement processes.
These findings underscore the critical impact of customer service software in fostering positive customer experiences.
In conclusion, the global customer service software market is experiencing substantial growth, driven by the growing importance of customer experiences in the business landscape.

CLOUDASTRUCTURE WINS AT PROPTECH BREAKTHROUGH AWARDS

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Thursday, August 10, 2023

Data management, Partnership, Violence, Senior, Trinity, Property, Verint Systems, AI, ROI, Zillow, Electric motor, Cryptocurrency, Property technology

MIAMI, Aug. 10, 2023 /PRNewswire/ -- Today, the Proptech Breakthrough Awards announced that AI Surveillance startup Cloudastructure has won Residential Data Management Platform of the Year. Other winners in the Proptech Breakthrough Awards include proptech giant Zillow and multifamily giant BH Management.

Key Points:

MIAMI, Aug. 10, 2023 /PRNewswire/ -- Today, the Proptech Breakthrough Awards announced that AI Surveillance startup Cloudastructure has won Residential Data Management Platform of the Year.
Other winners in the Proptech Breakthrough Awards include proptech giant Zillow and multifamily giant BH Management.
On average, Cloudastructure saves a property management with 50 locations an estimated $3.5 million per year.
Cloudastructure CEO Rick Bentley commented, "With this award, we are officially recognized not only as Proptech, but as the Proptech security platform of choice, and for that we have to thank the judges.

For the Fifth Consecutive Year, Verint Interaction Analytics Receives Top Customer Satisfaction Scores for Product Innovation in New Industry Report

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Thursday, August 10, 2023

Verint® (Nasdaq: VRNT), The Customer Engagement Company™, received the highest ratings in multiple customer satisfaction categories according to DMG Consulting LLC’s 2023/2024 Interaction Analytics (IA) for the Enterprise report*, including a perfect product innovation score for the fifth consecutive year.

Key Points:

Verint® (Nasdaq: VRNT), The Customer Engagement Company™, received the highest ratings in multiple customer satisfaction categories according to DMG Consulting LLC’s 2023/2024 Interaction Analytics (IA) for the Enterprise report*, including a perfect product innovation score for the fifth consecutive year.
DMG’s report explores the importance, value, and benefits of IA when it is applied to customer experience (CX) management and AQM.
Verint Interaction Analytics is an AI-enabled set of best-of-breed CX automation solutions that are part of Verint's Open CCaaS platform.
Verint Interaction Analytics is powered by Verint Da Vinci AI™ with market-leading real-time and near real-time transcription capabilities deployed in more than 80 languages and dialects.

Ceridian Appoints Brian Donn to Head of Revenue in Asia-Pacific Japan

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Monday, August 7, 2023

APJ, Workforce, KANA, CDAY, EVP, Verint Systems, Oracle, Retirement, Acquisition, ANZ, HR, TSX, Growth, HCM, NYSE, Management, Ceridian, Ascender

MELBOURNE, Australia, Aug. 07, 2023 (GLOBE NEWSWIRE) -- Ceridian (NYSE: CDAY; TSX: CDAY), a global leader in human capital management (HCM) technology, today announced the appointment of Brian Donn to Head of Revenue, Asia-Pacific Japan (APJ) effective immediately, and Managing Director, Asia-Pacific & Japan (APJ), effective October 1, 2023.

Key Points:

MELBOURNE, Australia, Aug. 07, 2023 (GLOBE NEWSWIRE) -- Ceridian (NYSE: CDAY; TSX: CDAY), a global leader in human capital management (HCM) technology, today announced the appointment of Brian Donn to Head of Revenue, Asia-Pacific Japan (APJ) effective immediately, and Managing Director, Asia-Pacific & Japan (APJ), effective October 1, 2023.
In his expanded role, Donn will continue to strengthen relationships with customers, prospective customers, and partners, while accelerating business growth and strategy in the region.
Donn will continue reporting into Sam Alkharrat, EVP and Chief Revenue Officer at Ceridian.
He joined Ceridian in January 2022 as Managing Director, Australia and New Zealand (ANZ), overseeing a team of 650 employees.

Speech Analytics Market size worth $ 8.85 Billion, Globally, by 2030 at 25.5% CAGR: Verified Market Research®

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Tuesday, August 1, 2023

JERSEY CITY, N.J., Aug. 1, 2023 /PRNewswire/ -- The Global Speech Analytics Market is projected to grow at a CAGR of 25.5% from 2023 to 2030, according to a new report published by Verified Market Research®. The report reveals that the market was valued at USD 1.8 Billion in 2022 and is expected to reach USD 8.85 Billion by the end of the forecast period.

Key Points:

The report provides an in-depth analysis of the global Speech Analytics Market, including its growth prospects, market trends, and market challenges.
The Speech Analytics Market is expanding due to various speech analytic products like speech engines, indexing, evaluation tools, dashboards, and reporting tools.
Market Ranking Analysis and Market Share: As the Speech Analytics Market grows, market ranking analysis and market share are essential measures of achievement and impact.
To get market data, market insights, financial statements and a comprehensive analysis of the Global Speech Analytics Market, please Contact Verified Market Research® .