SLA

NICE Actimize Launches ARCHIVE-X, a Comprehensive Communications Archiving and Records Management SaaS Solution

Retrieved on: 
Tuesday, March 5, 2024

NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the launch of ARCHIVE-X, a cloud-based, all communications-in-one archiving and records management solution for financial services firms.

Key Points: 
  • NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the launch of ARCHIVE-X, a cloud-based, all communications-in-one archiving and records management solution for financial services firms.
  • NICE Actimize’s ARCHIVE-X provides buy-side, sell-side, and online trading platforms, as well as insurance and wealth management firms, with one solution that supports the regulatory requirements for communications archiving and records management.
  • With ARCHIVE-X, firms can achieve more robust records lifecycle management and reduce compliance risk by archiving all communications securely in the NICE Compliance Cloud.
  • Compliancentral unifies communications capture, archiving, and surveillance into a robust cloud compliance platform, eliminating costly integrations and ensuring interoperability.

iQor Leverages NICE CXone to Optimize CX in the Energy and Utility Sectors

Retrieved on: 
Tuesday, March 5, 2024

With a focus on customization, flexibility, and innovation, our partnership with NICE ensures that energy and utility companies meet these requirements while providing exceptional customer service, even during challenging circumstances.

Key Points: 
  • With a focus on customization, flexibility, and innovation, our partnership with NICE ensures that energy and utility companies meet these requirements while providing exceptional customer service, even during challenging circumstances.
  • This ease of doing business helps deliver more satisfying customer and agent interactions,” said iQor Chief Operating Officer Martin Lehtio.
  • Episode 85 of iQor’s Digitally Irresistible podcast features iQor Chief Digital Officer Prabhjot Singh and NICE Vice President of Product Marketing Andy Traba discussing how iQor leverages NICE CXone to augment human and operational excellence to deliver irresistible CX for brands.
  • Listen to the episode to discover how iQor uses CXone to provide seamless omnichannel interactions.

MaaT Pharma Announces Positive Review from the DSMB on the Ongoing Phase 1 Clinical Trial Evaluating MaaT033 in Amyotrophic Lateral Sclerosis (ALS)

Retrieved on: 
Thursday, February 29, 2024

The DSMB recommended that the trial continue without modifications.

Key Points: 
  • The DSMB recommended that the trial continue without modifications.
  • The DSMB, composed of 4 independent experts, including an ALS patient association representative, concluded that safety was good.
  • More precisely, it should be noted that no serious or severe adverse events were observed, and no infectious events could be related to MaaT033.
  • The preliminary results reinforce confidence in the safety of MaaT033, a drug candidate produced by combining the microbiota from multiple donors using a "pooling" process.

Hurricane Electric Expands High-Speed IP Transit to the Southeast with New Point of Presence at Coloblox in Atlanta

Retrieved on: 
Thursday, February 29, 2024

Hurricane Electric , the world’s largest IPv6-native Internet backbone announced today that it has deployed a new Point of Presence (PoP) in Coloblox ATL1 in Atlanta .

Key Points: 
  • Hurricane Electric , the world’s largest IPv6-native Internet backbone announced today that it has deployed a new Point of Presence (PoP) in Coloblox ATL1 in Atlanta .
  • The new PoP is located at 1100 Circle 75 Pkwy SE, 16th Floor, Atlanta, GA 30339.
  • The Coloblox ATL1 data center is 30 miles from Hartsfield-Jackson Atlanta International Airport, the busiest airport in the country.
  • “Adding our seventh PoP in Atlanta enables Hurricane Electric to increase connectivity options that satisfy the growing demand from innovation in this market,” said Mike Leber, President, Hurricane Electric.

Proactive Outreach for 8x8 Contact Center Enhances Customer Engagement with Highly Personalized Messaging Campaigns

Retrieved on: 
Wednesday, February 28, 2024

8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced new Proactive Outreach features for 8x8 Contact Center , enhancing customer messaging capabilities and eliminating the reactive nature of customer service.

Key Points: 
  • 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced new Proactive Outreach features for 8x8 Contact Center , enhancing customer messaging capabilities and eliminating the reactive nature of customer service.
  • By leveraging 8x8's programmable SMS and WhatsApp capabilities natively in 8x8 Contact Center, organizations can now provide a seamless end-to-end customer experience to send highly personalized, outbound messaging campaigns at scale, with inbound responses directly routing to their agents or bots with full context and rich reporting.
  • “Now, instead of ‘do not reply to this SMS’ companies can offer a direct transfer to contact center agents when required.”
    For industries in which proactive customer messaging and engagement is especially important, this new solution promises tremendous opportunities to enhance customer engagement.
  • Specific examples include:
    Key benefits of Proactive Outreach for 8x8 customers include:
    Proactive Customer Engagement: Increase customer awareness, engagement, and satisfaction for organizations through proactive rather than reactive engagement.

Rimini Street Launches Rimini Custom™ to Expand its Award-Winning Services to a Broader Scope of Enterprise Software

Retrieved on: 
Tuesday, February 27, 2024

With Rimini Custom, software licensees can now bring their requests for support of just about any enterprise software product and release to Rimini Street.

Key Points: 
  • With Rimini Custom, software licensees can now bring their requests for support of just about any enterprise software product and release to Rimini Street.
  • We are excited to explore additional Rimini Street support opportunities with the availability of Rimini Custom,” said Jeff Miller, senior director of technology services at NIBCO.
  • Rimini Custom clients will enjoy the benefits of award-winning Rimini Support™ , Rimini Manage™ , and other Rimini services previously only available for a limited set of vendors, product lines and releases.
  • Rimini Support services deliver industry-leading response SLAs and cover a wide range of value-added enterprise software management services, including customization support, at no additional cost.

Pivotal Commware Promotes FWA Without Limits at 2024 Mobile World Congress Barcelona

Retrieved on: 
Thursday, February 22, 2024

Pivotal Commware, global leader in 5G mmWave infrastructure products for the wireless edge, will promote its key role in the expansion of mmWave, “FWA Without Limits,” at the 2024 Mobile World Congress Barcelona on February 27 and 28.

Key Points: 
  • Pivotal Commware, global leader in 5G mmWave infrastructure products for the wireless edge, will promote its key role in the expansion of mmWave, “FWA Without Limits,” at the 2024 Mobile World Congress Barcelona on February 27 and 28.
  • It allows carriers to continue growing FWA net adds quarter over quarter without sacrificing valuable midband spectrum.
  • (Graphic: Business Wire)
    The success of FWA Without Limits relies in part on improvements to Pivotal’s product and service ecosystem as supported by deployment experience.
  • We call it the FWA one-two punch, which allows carriers to continue growing FWA net adds quarter over quarter without sacrificing valuable midband spectrum,” said Brian Deutsch, CEO of Pivotal Commware.

TurnOnGreen Partners with Foxen Vineyard and Winery to Provide Electric Vehicle Charging for Guests and Employees

Retrieved on: 
Thursday, February 22, 2024

TurnOnGreen, Inc. (“TurnOnGreen” or the “Company”), announced today it has completed the installation and activation of multiple high powered EVP1100WG Level 2 electric vehicle (“EV”) charging stations at Foxen Vineyard and Winery (“Foxen”) in Santa Maria, CA.

Key Points: 
  • TurnOnGreen, Inc. (“TurnOnGreen” or the “Company”), announced today it has completed the installation and activation of multiple high powered EVP1100WG Level 2 electric vehicle (“EV”) charging stations at Foxen Vineyard and Winery (“Foxen”) in Santa Maria, CA.
  • The Company partnered with Foxen to provide EV charging services to their employees and guests at their tasting room and winery in Santa Barbara County.
  • In accordance with a Site Licensing Agreement ("SLA") between TurnOnGreen and Foxen, TurnOnGreen will assume ownership, operation, and maintenance responsibilities for the EV chargers for a term of five (5) years.
  • Foxen has a deep-rooted history of sustainability and environmental preservation practices that date back to the establishment of the winery.

Cleo, LIDD Consulting Form Global Partnership to Accelerate Supply Chain Transformation with Ecosystem Integration

Retrieved on: 
Tuesday, February 20, 2024

LIDD Consulting , a global team of design, strategy, and technology experts specializing in end-to-end supply chain transformation, and Cleo , pioneer and global leader of the Ecosystem Integration software category and provider of the Cleo Integration Cloud (CIC) platform, today announced a global partnership aimed at empowering joint clients with rapid decision-making capabilities and enhanced organizational agility, toward improving revenue capture and profitability for supply chain-driven businesses.

Key Points: 
  • LIDD Consulting , a global team of design, strategy, and technology experts specializing in end-to-end supply chain transformation, and Cleo , pioneer and global leader of the Ecosystem Integration software category and provider of the Cleo Integration Cloud (CIC) platform, today announced a global partnership aimed at empowering joint clients with rapid decision-making capabilities and enhanced organizational agility, toward improving revenue capture and profitability for supply chain-driven businesses.
  • CIC is a single-platform solution for API and EDI integrations, offering benefits such as end-to-end visibility and real-time insights.
  • LIDD guides organizations through continuously evolving market demands, providing actionable insights and strategic recommendations to enhance overall supply chain performance.
  • Combined, Cleo's technology solutions plus LIDD’s supply chain expertise will allow companies seeking efficient and streamlined supply chain operations to stay competitive in a turbulent market.

Dental 3D Printing Market Size to Grow USD 1328.2 Million by 2030 at a CAGR of 16% | Valuates Reports

Retrieved on: 
Thursday, March 7, 2024

BANGALORE, India, March 7, 2024 /PRNewswire/ -- The Global Dental 3D Printing Market was valued at USD 464.5 Million in 2023 and is anticipated to reach USD 1328.2 Million by 2030, witnessing a CAGR of 16.0% during the forecast period 2024-2030.

Key Points: 
  • BANGALORE, India, March 7, 2024 /PRNewswire/ -- The Global Dental 3D Printing Market was valued at USD 464.5 Million in 2023 and is anticipated to reach USD 1328.2 Million by 2030, witnessing a CAGR of 16.0% during the forecast period 2024-2030.
  • The capability of customizing dental items to meet the needs of individual patients is another important factor propelling the growth of the dental 3D printing market.
  • A practical and affordable way to produce high-precision and accurate dentures, bridges, and crowns is through dental 3D printing.
  • The dental 3D printing market share in North America was almost 34%.