Perception

AM Best Affirms Credit Ratings of Atradius Seguros de Crédito, S.A.

Retrieved on: 
Thursday, July 18, 2024

Atradius Mexico benefits from its integration within the Atradius group, which allows it to leverage operations on the same practices and procedures, reinsurance, draft facilities, and underwriting selection.

Key Points: 
  • Atradius Mexico benefits from its integration within the Atradius group, which allows it to leverage operations on the same practices and procedures, reinsurance, draft facilities, and underwriting selection.
  • AM Best considers Atradius Mexico’s risk-adjusted capitalization to be at the strongest level, as measured by Best’s Capital Adequacy Ratio (BCAR).
  • For additional information regarding the use and limitations of Credit Rating opinions, please view Guide to Best’s Credit Ratings .
  • For information on the proper use of Best’s Credit Ratings, Best’s Performance Assessments, Best’s Preliminary Credit Assessments and AM Best press releases, please view Guide to Proper Use of Best’s Ratings & Assessments .

Nullmax Launches 'Nullmax Intelligence': End-to-End Autonomous Driving Technology

Retrieved on: 
Thursday, July 18, 2024

SHANGHAI, July 18, 2024 /PRNewswire/ -- Nullmax, an AI firm specializing in autonomous driving, hosted its 2024 tech conference to officially unveil the new generation of autonomous driving technology, Nullmax Intelligence (NI).

Key Points: 
  • SHANGHAI, July 18, 2024 /PRNewswire/ -- Nullmax, an AI firm specializing in autonomous driving, hosted its 2024 tech conference to officially unveil the new generation of autonomous driving technology, Nullmax Intelligence (NI).
  • In recent years, automotive intelligence has rapidly developed, with autonomous driving application scenarios gradually expanding and advanced functions applied urban environments.
  • At the launch event, Nullmax introduced the new generation of autonomous driving technology, Nullmax Intelligence.
  • A key feature of the Nullmax Intelligence is its ability to support vision only, map-free, and multimodal solution for full-scenario autonomous driving applications.

Global Handheld Metal Detector Market Outlook & Forecasts 2024-2029 with Garrett Metal Detectors, C.E.I.A., Smiths Detection, & Westminster Group Dominating - ResearchAndMarkets.com

Retrieved on: 
Thursday, July 18, 2024

The global handheld metal detector market is expected to reach a value of $737.09 million by 2029 from $440.03 million in 2023, growing at a CAGR of 8.98%

Key Points: 
  • The global handheld metal detector market is expected to reach a value of $737.09 million by 2029 from $440.03 million in 2023, growing at a CAGR of 8.98%
    The global handheld metal detector market is highly competitive, with various players offering various products and services.
  • A few key players dominate the global handheld metal detector market, including Garrett Metal Detectors, C.E.I.A., Smiths Detection, Westminster Group plc, and others holding a significant market share.
  • North America dominated the global handheld metal detector market share, accounting for a global share of over 30% in 2023.
  • In 2023, the battery handheld metal detectors segment dominated the global handheld metal detector market in revenue share and witnessed the highest CAGR during the forecast period.

Sedgwick Consumer Product Safety Pulse Report reveals essential insights on consumer recall behavior

Retrieved on: 
Thursday, July 18, 2024

The release of its first ever consumer product safety pulse report by Sedgwick's Brand Protection division is backed by a comprehensive survey of over 2,000 consumers across North America and Europe and offers insights on consumer attitudes, expectations, behavior and perception related to product safety.

Key Points: 
  • The release of its first ever consumer product safety pulse report by Sedgwick's Brand Protection division is backed by a comprehensive survey of over 2,000 consumers across North America and Europe and offers insights on consumer attitudes, expectations, behavior and perception related to product safety.
  • The consumer product safety pulse report highlights communication biases and motivators for consumer response to recall events as well as the potential reputational impact to brands.
  • Among its findings, the report revealed a conflicting narrative between consumer attitudes and behaviors towards product safety.
  • To download the consumer product safety pulse report, visit Sedgwick Consumer Product Safety Pulse Report .

Report: Nearly Two-Thirds of Contact Center Agents Want Real-Time Help From AI

Retrieved on: 
Thursday, July 18, 2024

PALO ALTO, Calif., July 18, 2024 /PRNewswire/ -- Cresta, the end-to-end generative AI platform for contact centers, today unveiled its new research, State of the Agent Report 2024: GenAI's Rise in the Contact Center. Based on a survey of 1,000 U.S. contact center agents, the report highlights contact center agents' enthusiasm for using generative AI. The findings contrast with the conventional wisdom that contact center agents fear how generative AI will negatively impact their jobs – in fact, 65% of agents want real-time help from AI during their customer interactions, and nearly all (95%) agents using AI report they are able to quickly and efficiently resolve customer issues.

Key Points: 
  • Based on a survey of 1,000 U.S. contact center agents, the report highlights contact center agents' enthusiasm for using generative AI.
  • It's clear that when organizations empower their contact center agents with generative AI, those agents are happier, more knowledgeable, and have more positive interactions with customers."
  • The notion that AI will replace humans has created anxiety and uncertainty across industries, and contact center agents are often at the center of this narrative.
  • However, this issue ignores the benefits that generative AI delivers for contact center agents, including more effective job performance and skills development.

Startek Honduras earns Great Place To Work® Certification for 2024-25

Retrieved on: 
Thursday, July 18, 2024

TEGUCIGALPA, Honduras, July 18, 2024 /PRNewswire/ -- Startek®, a digital-first global customer experience (CX) solutions provider, proudly announces that its Honduras operations have been awarded the prestigious Great Place To Work® Certification™ for the year 2024-2025.

Key Points: 
  • TEGUCIGALPA, Honduras, July 18, 2024 /PRNewswire/ -- Startek®, a digital-first global customer experience (CX) solutions provider, proudly announces that its Honduras operations have been awarded the prestigious Great Place To Work® Certification™ for the year 2024-2025.
  • This certification underscores Startek Honduras' exceptional workplace culture and unwavering commitment to providing a consistently positive employee experience.
  • The Great Place To Work® Certification™ is known internationally as the definitive recognition of the world's great employers.
  • Startek Honduras' certification journey involved a comprehensive HR practice audit, employee interviews, and an anonymous opinion survey, all measured against a rigorous evaluation framework.

Baidu Selects Hesai as Exclusive Long-Range Lidar Provider for Next-Generation Robotaxis

Retrieved on: 
Thursday, July 18, 2024

Baidu is an internet tech giant who is also one of the world's largest robotaxi service providers.

Key Points: 
  • Baidu is an internet tech giant who is also one of the world's largest robotaxi service providers.
  • According to industry analysts, this lidar deal is worth an estimated $200-300 million based on Baidu's plans to deploy 100,000 robotaxi vehicles in China.
  • Baidu's Apollo Go 5th generation robotaxis, which are currently in operation in Wuhan and other cities in China, already use Hesai's Pandar series high-performance lidar as the main lidar.
  • According to Yole's " Lidar for Automotive 2024 " report, Hesai dominated the global robotaxi lidar market in 2023, comprising an impressive 74% share of the current $124 million market.

QuestionPro Acquires Cmiles CX

Retrieved on: 
Thursday, July 18, 2024

AUSTIN, Texas, July 18, 2024 (GLOBE NEWSWIRE) -- QuestionPro , a global leader in survey and research, data and insights services, has acquired Cmiles CX, a developer of 360o customer experience and feedback tracking technology.

Key Points: 
  • AUSTIN, Texas, July 18, 2024 (GLOBE NEWSWIRE) -- QuestionPro , a global leader in survey and research, data and insights services, has acquired Cmiles CX, a developer of 360o customer experience and feedback tracking technology.
  • This strategic move marks QuestionPro’s entry into the Egyptian market, showcasing its commitment to transforming the regional CX landscape.
  • Cmiles CX pioneered the use of asking customers to rate their experience at the point of delivery with a simple “smiley face” rating system.
  • We look forward to joining forces with QuestionPro to bring our innovative solutions to a wider audience,” stated Ahmed Hamdy, CEO of Cmiles CX.

Wireless Network Keeping Up with Demand as Customer Problems Decrease, J.D. Power Finds

Retrieved on: 
Thursday, July 18, 2024

With the increase of 5G phones and network technology, wireless customers are experiencing fewer problems according to the J.D.

Key Points: 
  • With the increase of 5G phones and network technology, wireless customers are experiencing fewer problems according to the J.D.
  • Power 2024 U.S. Wireless Network Quality Performance StudySM—Volume 2, released today.
  • The reduction of problems has led to improved consumer perception of reliability and increased network quality satisfaction.
  • The 2024 U.S. Wireless Network Quality Performance Study—Volume 2 is based on responses from 25,597 wireless customers.

Forum Energy Technologies Announces $60 Million Senior Secured Notes Redemption

Retrieved on: 
Wednesday, July 17, 2024

Forum Energy Technologies, Inc. (NYSE: FET) today announced that it will redeem $60 million in aggregate principal amount of its 9.000% Convertible Senior Secured Notes due 2025 (“2025 Notes”) at par on August 16, 2024.

Key Points: 
  • Forum Energy Technologies, Inc. (NYSE: FET) today announced that it will redeem $60 million in aggregate principal amount of its 9.000% Convertible Senior Secured Notes due 2025 (“2025 Notes”) at par on August 16, 2024.
  • For the second quarter 2024, the Company expects to report cash flows from operating activities between $23 million and $25 million.
  • This year, following the announced redemption, we will have retired more than half of the outstanding principal amount of the 2025 Notes.
  • Additional information concerning the redemption is described in the notice of partial redemption distributed to holders of the 2025 Notes.