Verint Acknowledged as Market Leader for Contact Center Applications in APAC by Frost & Sullivan
The company’s contact center platform achieved the top market share leadership scores from Frost & Sullivan for each of these segments in a report entitled Asia-Pacific Contact Center Applications Tracker, 2023*.
- The company’s contact center platform achieved the top market share leadership scores from Frost & Sullivan for each of these segments in a report entitled Asia-Pacific Contact Center Applications Tracker, 2023*.
- Verint's leadership status was further reinforced as it was named a leader in Frost & Sullivan’s Evaluation of End-to-End Customer Experience Platform Landscape , solidifying the company’s position as a dominant player in contact center applications and operations.
- Vendors like Verint with its AI-powered open platform approach have been at the forefront of these technological changes, further strengthening its reputation as a market leader,” said Krishna Baidya, senior director at Frost & Sullivan.
- Verint’s President Asia Pacific, Ady Meretz is delighted by the company's ongoing success and recognition across the region.