Nextiva

Clear Demand Elevates AI Pricing and Promotions with Three Key Executive Hires

Retrieved on: 
Tuesday, March 19, 2024

Clear Demand, the leader in Intelligent Price Management and Optimization (IPMO), announced a significant investment in its Executive Team.

Key Points: 
  • Clear Demand, the leader in Intelligent Price Management and Optimization (IPMO), announced a significant investment in its Executive Team.
  • This strategic move comes as AI pricing and promotions accelerate to new heights.
  • Their combined expertise and vision are set to redefine the landscape of AI-driven pricing solutions, reinforcing Clear Demand as the vanguard in innovation.
  • "I am thrilled to join Clear Demand, a visionary AI Pricing provider.

Reinvent Telecom Invests More Than $15 Million in Infrastructure & Bolsters Leadership Team with 4 Proven Leaders

Retrieved on: 
Wednesday, February 28, 2024

SCOTTSDALE, Ariz., Feb. 28, 2024 /PRNewswire-PRWeb/ -- Reinvent Telecom, a leading provider of customized unified communications, contact center solutions, SIP trunking, business messaging and direct routing for Microsoft Teams, announced today at ASCII Edge 2024 in Southern California, a comprehensive investment strategy aimed at leveraging current market opportunities within the wholesale cloud communications sector.

Key Points: 
  • Reinvent Telecom's multiyear plan allocates more than $15 million toward upgrading its infrastructure and team expertise with executives from Microsoft, Nextiva, and Consumer Cellular.
  • VoIP providers also may downsize to attract investors or cut expenses, leading to compromised service quality for their clients and partners.
  • Reinvent Telecom's $15 million capital infusion aims to modernize and expand its core infrastructure, offering cutting-edge cloud communications services.
  • Reinvent has onboarded four seasoned communications leaders to spearhead these ambitious expansion plans to fill pivotal technical and support roles.

Nextiva Named to Inc.’s Second Annual Power Partner Awards

Retrieved on: 
Wednesday, October 25, 2023

Inc. Business Media today announced the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting entrepreneurs and helping startups grow.

Key Points: 
  • Inc. Business Media today announced the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting entrepreneurs and helping startups grow.
  • Our customers are the center of our Nextiva universe,” says Tracy Conrad, Chief Amazing Officer and co-founder of Nextiva.
  • The Power Partner Award honors this work, and Nextiva is proud to be recognized with this distinction.
  • Nextiva powers billions of conversations every year across cloud business phone systems, text and team messaging, video meetings, and more.

Bitly Expands Leadership Team With New Hire Ayub Mohammed as Senior Vice President of Global Sales and Customer Success

Retrieved on: 
Thursday, September 28, 2023

NEW YORK, Sept. 28, 2023 /PRNewswire/ -- Bitly Inc., the world's leading Connections Platform, today announced the expansion of its leadership team with the hiring of Ayub Mohammed as Senior Vice President of Global Sales and Customer Success. Mohammed brings over a decade of experience in driving high-growth SaaS sales models and developing strategic customer experience initiatives that increase retention and market share.

Key Points: 
  • NEW YORK, Sept. 28, 2023 /PRNewswire/ -- Bitly Inc. , the world's leading Connections Platform, today announced the expansion of its leadership team with the hiring of Ayub Mohammed as Senior Vice President of Global Sales and Customer Success.
  • Mohammed brings over a decade of experience in driving high-growth SaaS sales models and developing strategic customer experience initiatives that increase retention and market share.
  • Mohammed joins Bitly from Nextiva where he served as Vice President of Global Sales and led company-wide go-to-market (GTM) strategies to drive revenue growth.
  • Prior to Nextiva, Mohammed acted as Global Vice President of Worldwide SDR, SMB, and Mid-Market Sales at RingCentral.

Nextiva Welcomes Senthil Velayutham as Chief Product and Technology Officer

Retrieved on: 
Tuesday, August 29, 2023

Nextiva, the leading business conversation platform, today announced the appointment of Senthil Velayutham as Chief Product and Technology Officer (CPTO).

Key Points: 
  • Nextiva, the leading business conversation platform, today announced the appointment of Senthil Velayutham as Chief Product and Technology Officer (CPTO).
  • View the full release here: https://www.businesswire.com/news/home/20230829160720/en/
    CTO and Chief Architect of Microsoft Teams joins Nextiva as Chief Product and Technology Officer.
  • (Photo: Nextiva)
    Velayutham brings high-growth product and technology experience, and joins Nextiva to lead the company’s global engineering, product and technology teams.
  • Most recently, Velayutham was Chief Product & Technology Officer at Trader Interactive, a Goldman Sachs and Eurazeo portfolio company, now acquired by carsales.com.

Owlet Appoints Eclipse Partner Marc Stoll to Board of Directors

Retrieved on: 
Wednesday, August 16, 2023

Owlet , Inc. (“Owlet” or the “Company”) (NYSE: OWLT), a pioneer of smart baby monitoring, today announces the appointment of Marc Stoll to the Company’s Board of Directors.

Key Points: 
  • Owlet , Inc. (“Owlet” or the “Company”) (NYSE: OWLT), a pioneer of smart baby monitoring, today announces the appointment of Marc Stoll to the Company’s Board of Directors.
  • Stoll is currently an Investment Partner at Eclipse , a strategic investment firm focused on advancing the Industrial Evolution.
  • "I’m thrilled to join Owlet’s Board of Directors after spending time becoming very familiar with the brand and products, its life-changing mission and amazing customers, and the company’s incredible team across the globe,” said Marc Stoll.
  • “Marc, as a part of Eclipse, has proven himself to be a beneficial resource with his operational and consumer product experience.

Easy On Hold Says New Streaming Music Channel for Contact Center Hold Queues Will Reduce Customer Complaints About Crass Lyrics and Content

Retrieved on: 
Thursday, August 3, 2023

KALAMAZOO, Mich., Aug. 3, 2023 /PRNewswire/ -- Easy On Hold®, the exclusive distributor of Brandi Music, announced today that it has curated a music channel for on-hold queues that solves a major issue for contact center managers: how to offer vocal hit music that doesn't offend callers who are waiting on hold. The channel, called Pop Smile, is designed to offer an enjoyable, positive listening experience for callers of any age and background.

Key Points: 
  • The channel, called Pop Smile, is designed to offer an enjoyable, positive listening experience for callers of any age and background.
  • Songs with suggestive phrases, innuendo, violence, drug use, profanity, and more can trigger callers on hold.
  • "Callers on hold are more focused on lyrics than they would be if that same song was background music in, say, a retail store.
  • So, we can understand why contact centers are wary of offering any kind of vocal music, yet they don't want to be limited to 'safe but boring' instrumental music."

Nextiva Recognized as a Customers’ Choice in 2 Categories in 2023 Gartner® Peer Insights™ ‘Voice of the Customer’ for Unified Communications as a Service

Retrieved on: 
Wednesday, June 28, 2023

Along with being recognized as a Strong Performer in the report, Nextiva was also recognized in two categories, as a Customers’ Choice in the Midsize Enterprise Category and North America Category.

Key Points: 
  • Along with being recognized as a Strong Performer in the report, Nextiva was also recognized in two categories, as a Customers’ Choice in the Midsize Enterprise Category and North America Category.
  • Gartner defines unified communications as a service (UCaaS) as a cloud-delivered service that provides the following core capabilities: Telephony, meetings, messaging, software apps, APIs, and adjacent services.
  • Download a complimentary copy of the 2023 Gartner Peer Insights “Voice of the Customer” for Unified Communications as a Service, Worldwide (April 2023) .
  • Gartner, Voice of the Customer for Unified Communications as a Service, Worldwide, 24 April 2023, PEERS.

Spurs Sports & Entertainment and Nextiva Announce Official Partnership

Retrieved on: 
Thursday, June 22, 2023

Nextiva, the leading conversation platform, today announced its partnership with Spurs Sports & Entertainment (SS&E), the premier provider of sports and entertainment in South Texas.

Key Points: 
  • Nextiva, the leading conversation platform, today announced its partnership with Spurs Sports & Entertainment (SS&E), the premier provider of sports and entertainment in South Texas.
  • SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G League), and San Antonio FC (USL).
  • (Photo: Nextiva)
    The partnership between Nextiva and SS&E is founded on a mutual passion for creating amazing experiences for customers and fans.
  • “Going to a San Antonio Spurs, Austin Spurs or San Antonio FC game is more than just watching a sport.

Nextiva Acquires AI Company Simplify360 to Transform How Businesses Deliver Amazing Support Across Online Channels

Retrieved on: 
Wednesday, April 19, 2023

Nextiva , the leading conversation platform, today announced its acquisition of Simplify360, an AI customer experience platform based in India.

Key Points: 
  • Nextiva , the leading conversation platform, today announced its acquisition of Simplify360, an AI customer experience platform based in India.
  • Simplify360 uses AI and automation to enable 5,000+ global businesses to seamlessly deliver world class customer support across multiple channels, including email, live chat, social media, online reviews and e-commerce.
  • Nextiva customers will gain immediate access to Simplify360’s offerings, and can expect a full integration into Nextiva’s platform over time.
  • “Once Simplify360 is integrated with our platform, Nextiva will be in a category of its own - there is nothing else like it,” said Gorny.