Magic Quadrant

Sakon Recognized as a Visionary in 2021 Gartner Magic Quadrant for Managed Mobility Services, Global

Thursday, April 8, 2021 - 4:04pm

Sakon is one of fifteen MMS providers acknowledged by Gartner and plotted based on ability to execute and completeness of vision.

Key Points: 
  • Sakon is one of fifteen MMS providers acknowledged by Gartner and plotted based on ability to execute and completeness of vision.
  • We believe Gartner inclusion of Sakon as a Visionary provider in its Magic Quadrant for Global MMS validates our platform strategy, said Amine Doukkali, Chief Operating Officer of Sakon.
  • Our solution was designed to accommodate such unpredictable forces and purpose-built to orchestrate the entire enterprise mobility lifecycle.
  • In the 2021Magic Quadrant for Managed Mobility Services, Global , Gartner evaluated the strengths and cautions of fifteen MMS providers.

Insight Placed in Gartner 2021 Magic Quadrant for Managed Workplace Services, North America

Thursday, April 8, 2021 - 2:00pm

Insight Enterprises (NASDAQ:NSIT), the global integrator of Insight Intelligent Technology Solutions for organizations of all sizes, today announced it has been positioned for a fifth consecutive year in the Gartner Magic Quadrant for Managed Workplace Services, North America1 .

Key Points: 
  • Insight Enterprises (NASDAQ:NSIT), the global integrator of Insight Intelligent Technology Solutions for organizations of all sizes, today announced it has been positioned for a fifth consecutive year in the Gartner Magic Quadrant for Managed Workplace Services, North America1 .
  • Insight believes the recognition validates its client-focused approach and ability to execute a comprehensive portfolio of managed workplace solutions.
  • Through modern workplace solutions and lifecycle services, Insight helps clients tackle some of the most pressing IT issues caused by dispersed work environments.
  • Insight believes Gartners 2021 evaluation is based on specific criteria that analyzes solution providers abilities to enable digital workplace strategies through sourcing, procurement and vendor management.

Best Customer Service Management Software Revealed by Users Through SoftwareReviews

Thursday, April 8, 2021 - 2:00pm

The following vendors are leaders according to the feedback provided by their end users via SoftwareReviews' comprehensive online survey.

Key Points: 
  • The following vendors are leaders according to the feedback provided by their end users via SoftwareReviews' comprehensive online survey.
  • Vendors are rated on product features, vendor capabilities, and the relationship with their software partner:
    What makes the SoftwareReviews Data Quadrant different?
  • In general, Customer Service Management software users were most satisfied with customer self service capabilities, which includes central product portals, customer community forums, and customer-facing resolution wizards and guidance-- and were most dissatisfied with the lack of multi-channel support that allowed integration with email, telephone, and live chat.
  • About SoftwareReviews Data Quadrant Awards and Software Reports:
    SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually.

Shipwell Placed in 2021 Magic Quadrant for Transportation Management Systems

Thursday, April 8, 2021 - 12:00pm

Gartner, Magic Quadrant for Transportation Management Systems, Bart DeMuynck, Brock Johns, Oscar Sanchez Duran, Carly West, 30 March 2021.

Key Points: 
  • Gartner, Magic Quadrant for Transportation Management Systems, Bart DeMuynck, Brock Johns, Oscar Sanchez Duran, Carly West, 30 March 2021.
  • Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact.
  • Shipwell is proud to be recognized as a Niche Player in the 2021 Gartner Magic Quadrant for TMS , as well as a Forbes 2020 Next Billion-Dollar Startup .
  • For more information about Shipwell, visit shipwell.com , or connect with us on Twitter @shipwell , LinkedIn , and Facebook.com/Shipwellinc .

Atento supports GameStop to overcome pandemic shortfalls

Wednesday, April 7, 2021 - 11:16pm

An example of one such business challenge can be illustrated by the situation with Texas-headquartered Fortune 500 Company, and Atento client, GameStop (NYSE: GME), who had to deal with an unexpected situation early on in the pandemic.

Key Points: 
  • An example of one such business challenge can be illustrated by the situation with Texas-headquartered Fortune 500 Company, and Atento client, GameStop (NYSE: GME), who had to deal with an unexpected situation early on in the pandemic.
  • "In April, we were suddenly left without a considerable number of our customer service agents, who were unable to access their place of work due to the pandemic.
  • Faced with this unexpected happening, GameStop approached Atento to see if it could help.
  • Also, in 2021 Everest named Atento as a star performer Gartner named the company as a leader in the 2021 Gartner Magic Quadrant.

Blue Yonder Named a Leader in the 2021 Gartner Magic Quadrant for Transportation Management Systems Report, Positioned Furthest in Completeness of Vision

Wednesday, April 7, 2021 - 8:58pm

Blue Yonder has been recognized as a Leader 10 consecutive times in the Gartner Magic Quadrant for TMS2.

Key Points: 
  • Blue Yonder has been recognized as a Leader 10 consecutive times in the Gartner Magic Quadrant for TMS2.
  • In the 2021 report, Blue Yonder was positioned among a total of four vendors in the Leaders quadrant.
  • With this latest Gartner Transportation Management System Magic Quadrant, Blue Yonder is the only company recognized a Leader in three Gartner Magic Quadrant reports 4 covering supply chain planning, transportation management and warehouse management.
  • 1 Gartner, Magic Quadrant for Transportation Management Systems, Bart De Muynck, Brock Johns, Oscar Sanchez Duran, Carly West, 30 March 2021.

E2open Recognized in 2021 Gartner Magic Quadrant for Transportation Management Systems

Wednesday, April 7, 2021 - 1:30pm

E2open (NYSE:ETWO), the network for the digital economy, has been recognized by Gartner as a Challenger in the 2021 Magic Quadrant for Transportation Management Systems (TMS).

Key Points: 
  • E2open (NYSE:ETWO), the network for the digital economy, has been recognized by Gartner as a Challenger in the 2021 Magic Quadrant for Transportation Management Systems (TMS).
  • To access a complimentary copy of the 2021 Gartner Magic Quadrant for Transportation Management Systems, please visit www.e2open.com .
  • E2open is honored to be recognized by Gartner in this important Magic Quadrant.
  • In addition to this recognition in the transportation and logistics space, E2open is also named a Leader in Gartners Magic Quadrant for Multienterprise Supply Chain Business Networks (May 2020) and Magic Quadrant for Supply Chain Planning Solutions (Feb 2021).

Elastic Named a Challenger in the 2021 Gartner Magic Quadrant for Insight Engines

Tuesday, April 6, 2021 - 7:03pm

Elastic (NYSE: ESTC) (Elastic), the company behind Elasticsearch and the Elastic Stack , today announced it is a first-time entrant and has been recognized as a Challenger in the 2021 Gartner Magic Quadrant for Insight Engines1.

Key Points: 
  • Elastic (NYSE: ESTC) (Elastic), the company behind Elasticsearch and the Elastic Stack , today announced it is a first-time entrant and has been recognized as a Challenger in the 2021 Gartner Magic Quadrant for Insight Engines1.
  • Unparalleled scalability and flexibility with Elasticsearch and Elastic Cloud, enabling organizations to effortlessly adapt to changing demand or market conditions.
  • Elastics reviews on Gartner Peer Insights indicate that Elastics insight engines customers rate the companys products highly, with an overall rating of 4.5 out of 5 in the Insight Engines market based on 34 reviews, as on April 2, 20212.
  • Elastic and associated marks are trademarks or registered trademarks of Elastic N.V. and its subsidiaries.

Parsec Recognized as a Leader in the 2021 Magic Quadrant for Manufacturing Execution Systems

Tuesday, April 6, 2021 - 2:00pm

Parsec, a leading and innovative provider of solutions in the Manufacturing Execution Systems space, today announced that Parsec has been positioned by Gartner as a Leader in the Magic Quadrant for Manufacturing Execution Systems for its offering, TrakSYS.1 The evaluation was based on specific criteria that analyzed the company's overall completeness of vision and ability to execute.

Key Points: 
  • Parsec, a leading and innovative provider of solutions in the Manufacturing Execution Systems space, today announced that Parsec has been positioned by Gartner as a Leader in the Magic Quadrant for Manufacturing Execution Systems for its offering, TrakSYS.1 The evaluation was based on specific criteria that analyzed the company's overall completeness of vision and ability to execute.
  • Over the years, Parsec has partnered with many progressive manufacturing companies across the globe to improve their businesses.
  • "We are gratified that our efforts have been recognized by Gartner as a Leader in their 2021 Magic Quadrant for Manufacturing Execution Systems."
  • 1 Source: Gartner, Magic Quadrant for Manufacturing Execution Systems, Rick Franzosa and Christian Hestermann, 31 March 2021.

InterSystems joins Gartner Peer Insights Customer First program

Tuesday, April 6, 2021 - 2:00pm

InterSystems , an innovative data technology provider dedicated to helping customers solve the most critical information challenges, today announced that it has joined the Gartner Peer Insights Customer First program for its adherence to transparency and integrity in managing the Gartner Peer Insights review process for customers.

Key Points: 
  • InterSystems , an innovative data technology provider dedicated to helping customers solve the most critical information challenges, today announced that it has joined the Gartner Peer Insights Customer First program for its adherence to transparency and integrity in managing the Gartner Peer Insights review process for customers.
  • The companys flagship product, InterSystems IRIS data platform , currently boasts a 4.6 (out of five) stars rating on Gartner Peer Insights.
  • * InterSystems IRIS is the only one of the 16 vendors included in the 2020 Gartner Magic Quadrant for Cloud Database Management Systems to join Gartner Peer Insights Customer First program.
  • The Gartner Customer First badge signifies that a technology provider welcomes both positive and negative feedback from the Gartner Peer Insights community and utilizes customer insights to drive product development, service and support.