FreeSWITCH

SignalWire Unveils its No-Code AI Agent Builder, Setting a New Benchmark in Voice AI

Retrieved on: 
Tuesday, October 24, 2023

PALO ALTO, Calif., Oct. 24, 2023 /PRNewswire/ -- Just in time for API World 2023, the world's largest API conference, SignalWire, the pioneering force behind the world's leading open-source communications platform, FreeSWITCH, is pleased to unveil a simplified UI for building artificial intelligence into voice applications.

Key Points: 
  • SignalWire unveils a simplified UI for building artificial intelligence into voice applications.
  • SignalWire's AI Agent enables businesses to elevate the customer experience using a swift, adaptable and "humanlike" virtual voice assistant that delivers personalized experiences at scale.
  • Our latest update empowers users—even those without development experience—to dive into voice assistant creation and build a virtual agent with complex, dynamic call flows.
  • AI Agent Builder offers an intuitive, low-code introduction for those new to the product without limiting experienced developers.

Easy On Hold Says New Streaming Music Channel for Contact Center Hold Queues Will Reduce Customer Complaints About Crass Lyrics and Content

Retrieved on: 
Thursday, August 3, 2023

KALAMAZOO, Mich., Aug. 3, 2023 /PRNewswire/ -- Easy On Hold®, the exclusive distributor of Brandi Music, announced today that it has curated a music channel for on-hold queues that solves a major issue for contact center managers: how to offer vocal hit music that doesn't offend callers who are waiting on hold. The channel, called Pop Smile, is designed to offer an enjoyable, positive listening experience for callers of any age and background.

Key Points: 
  • The channel, called Pop Smile, is designed to offer an enjoyable, positive listening experience for callers of any age and background.
  • Songs with suggestive phrases, innuendo, violence, drug use, profanity, and more can trigger callers on hold.
  • "Callers on hold are more focused on lyrics than they would be if that same song was background music in, say, a retail store.
  • So, we can understand why contact centers are wary of offering any kind of vocal music, yet they don't want to be limited to 'safe but boring' instrumental music."

SignalWire Revolutionizes CPaaS with the Launch of a No-Code Intelligent AI Agent

Retrieved on: 
Wednesday, July 5, 2023

PALO ALTO, Calif., July 5, 2023 /PRNewswire/ -- SignalWire, a leading provider of cloud-native, low-code APIs, today announced the release of its SignalWire AI Agent. As the first and only no-code artificial intelligence agent for CPaaS, AI Agent provides the necessary infrastructure to effortlessly embed intelligent, human-like conversational agents into existing infrastructure with minimal coding and plain text instruction. By focusing on making AI no-code and approachable, SignalWire continues to surpass expectations and affirm its commitment to speed to innovation and ease of use.

Key Points: 
  • SignalWire AI Agent is the first and only no-code artificial intelligence agent for CPaaS.
  • PALO ALTO, Calif., July 5, 2023 /PRNewswire/ -- SignalWire , a leading provider of cloud-native, low-code APIs, today announced the release of its SignalWire AI Agent.
  • One key feature of SignalWire AI Agent is the SignalWire AI Gateway which gives the virtual agent the ability to retrieve or post information to custom middleware as well as transfer calls, send SMS and all of the other CPaaS APIs available at SignalWire.
  • SignalWire AI Agent is now available through the SignalWire API portal and offers a free trial for new customers.

Fonative to Sponsor James Body's Dangerous Demos at ClueCon 2020

Retrieved on: 
Tuesday, August 4, 2020

Dangerous Demos was started in 2012 by renowned industry veteran James Body, founder of Telet Research , to identify new and emerging technologies that can eventually be deployed by carriers and mobile operators.

Key Points: 
  • Dangerous Demos was started in 2012 by renowned industry veteran James Body, founder of Telet Research , to identify new and emerging technologies that can eventually be deployed by carriers and mobile operators.
  • This year's Dangerous Demos will be a part of the three-day, pandemic-safe event on Thursday, August 6th, from 10 am-11:30 CST.
  • "The idea behind the Dangerous Demos series of competitions has really evolved over the years," said James Body.
  • "Supporting ClueCon and Dangerous Demos, this year is Fonative's way of empowering one of telecom's most important Open Source communities and the FreeSWITCH developers.

Worldwide WebRTC Markets - Comprehensive Analysis & Forecast Report, 2016-2018 & 2019-2025 - ResearchAndMarkets.com

Retrieved on: 
Tuesday, November 12, 2019

Global WebRTC Market by Gaming, 2016-2025 (USD Million)

Key Points: 
  • Global WebRTC Market by Gaming, 2016-2025 (USD Million)
    5.3.
  • Global WebRTC Market by Messaging & File Sharing, 2016-2025 (USD Million)
    5.4.
  • Global WebRTC Market by Video Calling & Conference, 2016-2025 (USD Million)
    5.6.
  • Global WebRTC Market by Others, 2016-2025 (USD Million)

SignalWire Announces the Full Migration of the FreeSWITCH Codebase to GitHub

Retrieved on: 
Friday, September 27, 2019

SignalWire's open-source platform is used by most popular commercial cloud communications companies as well as developers and enthusiasts around the world.

Key Points: 
  • SignalWire's open-source platform is used by most popular commercial cloud communications companies as well as developers and enthusiasts around the world.
  • "We are so excited to be able to make FreeSWITCH available via GitHub alongside our other open-source code at SignalWire."
  • FreeSWITCH is written in C and C++ and builds on most modern operating systems like Linux, MacOS, Windows and the BSD varieties.
  • FreeSWITCH supports the most popular audio and video encoders and translates media between formats, making it a popular engine for communications services.

SignalWire Secures $11.5M Series A Financing Round Led by Storm Ventures

Retrieved on: 
Wednesday, August 7, 2019

Storm Ventures led the round joined by institutional investors Samsung NEXT and Sequoia Capital (Sequoia Scouts) and by fellow Silicon Valley OGs Erik Yang (CEO, Zoom), Dean Drako (Founder, Barracuda Networks), Yahoo's Jerry Yang (AME Cloud Ventures) and Ron Neuenberger (AngelFire).

Key Points: 
  • Storm Ventures led the round joined by institutional investors Samsung NEXT and Sequoia Capital (Sequoia Scouts) and by fellow Silicon Valley OGs Erik Yang (CEO, Zoom), Dean Drako (Founder, Barracuda Networks), Yahoo's Jerry Yang (AME Cloud Ventures) and Ron Neuenberger (AngelFire).
  • SignalWire is the next phase in our goal to democratize communications by making this infinitely powerful technology accessible to anyone with an idea.
  • SignalWire Cloud allows developers of all skill sets to access the underlying power of FreeSWITCH technology via an elastic cloud platform.
  • "Storm Ventures invests in technologies that have the potential to be game-changers, and SignalWire is a prime example.

Serial Entrepreneur and Former Dialpad Executive Joins SignalWire to Lead Product Strategy and Development

Retrieved on: 
Friday, October 12, 2018

In this role, Lagerway will be responsible for driving product strategy and roadmap for SignalWire.

Key Points: 
  • In this role, Lagerway will be responsible for driving product strategy and roadmap for SignalWire.
  • "The advanced communications space is still very much in its infancy and greenfield opportunities abound," said Lagerway.
  • "SignalWire is perfectly positioned to deliver innovative communications services that are compelling and interoperable with popular products like FreeSWITCH.
  • "Erik's entrepreneurial spirit combined with a 'roll up your sleeves' work ethic will supercharge our product development efforts," said Anthony Minessale, CEO of SignalWire.

Alcor Consulting to Launch Hosted PBX Platform and Contact Center

Retrieved on: 
Tuesday, June 19, 2018

ARLINGTON, Texas, June 19, 2018 /PRNewswire-PRWeb/ --Alcor Consulting, Inc. has announced it will be introducing two new innovative VOIP solutions, VoipCor Hosted PBX and Contact Center, later this month.

Key Points: 
  • ARLINGTON, Texas, June 19, 2018 /PRNewswire-PRWeb/ --Alcor Consulting, Inc. has announced it will be introducing two new innovative VOIP solutions, VoipCor Hosted PBX and Contact Center, later this month.
  • Alcor Consulting is launching the Contact Center platform in order to meet the growing need of companies to have greater flexibility in their contact center operations.
  • Alcor Consulting's Hosted PBX platform is a robust and scalable cloud-based phone system designed for businesses of all sizes.
  • Both the Hosted Contact Center and PBX platforms are FreeSwitch-based, providing more capacity, security and scalability than other platforms.