UCAA

TMC Names Wazo a 2023 Communications Solutions Products of the Year Award Winner

Retrieved on: 
Tuesday, August 8, 2023
Communication, Member of the Scottish Parliament, TMC, Automotive Executive of the Year Award, UCAA, Mobile phone, Wazo of Liège

NEW YORK, Aug. 8, 2023 /PRNewswire-PRWeb/ -- Wazo announced today that TMC, a global, integrated media company, has awarded Wazo: The UCaaS Platform Built for MSPs a 2023 Communications Solutions Products of the Year Award.

Key Points: 
  • NEW YORK, Aug. 8, 2023 /PRNewswire-PRWeb/ -- Wazo announced today that TMC , a global, integrated media company, has awarded Wazo: The UCaaS Platform Built for MSPs a 2023 Communications Solutions Products of the Year Award.
  • "It's an honor to be recognized by TMC among an impressive list of companies," said David Snyder, VP of Sales.
  • "Congratulations to Wazo for being honored with a Communications Solutions Product of the Year Award," said Rich Tehrani , CEO of TMC.
  • "The Wazo platform is truly an innovative product and is amongst the best communications products and services available on the market today.

European Managed SD-WAN Services Vendor Benchmark Report 2023 - ResearchAndMarkets.com

Retrieved on: 
Friday, August 4, 2023
Technology, Networks, Telecommunications, VoIP, Growth, Acceleration, Benchmarking, Innovation, Voice over IP, SD, UCAA, LAN, Satellite navigation device, Management, Video game

The "Managed SD-WAN Services in Europe, 2023" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Managed SD-WAN Services in Europe, 2023" report has been added to ResearchAndMarkets.com's offering.
  • This comprehensive report delves into the managed SD-WAN services market, analyzing multiple companies to identify leaders and standout performers.
  • With competitive profiles for each company, this publication offers valuable insights into their capabilities and potential for growth and innovation in the dynamic managed SD-WAN services landscape.
  • European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America.

Broadvoice Wins 2023 Communications Solutions Product of the Year Award

Retrieved on: 
Thursday, August 3, 2023
CCAA men's basketball tournament, Microsoft, TMC, Human, Ernst & Young Entrepreneur of the Year Award, UCAA, BroadVoice

LOS ANGELES, Aug. 3, 2023 /PRNewswire/ -- Broadvoice, a provider of hosted voice, unified communications as a service (UCaaS) and omnichannel contact center as a service (CCaaS) for thriving small and mid-market enterprises and business process outsourcers (BPOs), announced that TMC named Broadvoice CCaaS as a winner of the 2023 Communications Solutions Product of the Year Award.

Key Points: 
  • LOS ANGELES, Aug. 3, 2023 /PRNewswire/ -- Broadvoice , a provider of hosted voice, unified communications as a service (UCaaS) and omnichannel contact center as a service (CCaaS) for thriving small and mid-market enterprises and business process outsourcers (BPOs), announced that TMC named Broadvoice CCaaS as a winner of the 2023 Communications Solutions Product of the Year Award.
  • "Congratulations to Broadvoice for being honored with a Communications Solutions Product of the Year Award," said TMC CEO Rich Tehrani.
  • "Broadvoice CCaaS is a truly innovative product that is amongst the best communications products and services available on the market.
  • "We're excited to be recognized as a TMC Communications Solutions Product of the Year."

Stratosphere Networks Becomes RingCentral Certified Delivery Partner

Retrieved on: 
Thursday, August 3, 2023
Microsoft Teams, Communication, Unified communications, Senior, RingCentral, CCAA, Microsoft, UCAA, Consultant, Organization, Voice over IP, City centre, Asset management, Sales

CHICAGO, Aug. 3, 2023 /PRNewswire-PRWeb/ -- Stratosphere Networks is now officially a RingCentral Certified Delivery Partner. The technology consulting firm is available to assist businesses with RingCentral deployments.

Key Points: 
  • CHICAGO, Aug. 3, 2023 /PRNewswire-PRWeb/ -- Stratosphere Networks is now officially a RingCentral Certified Delivery Partner.
  • The RingCentral Certified Delivery Partner program launched in 2016 and includes providers around the world capable of resolving enterprise service requests and offering hands-on support.
  • "We're very pleased to announce our RingCentral Certified Delivery Partner status," said Steve Melchiorre, CEO of Stratosphere Networks.
  • "We're thrilled to welcome Stratosphere Networks to the RingCentral Certified Delivery Partner Program," said Zane Long, Senior Vice President of Global Channel Sales at RingCentral.

RingCentral Expands Video Offerings With Acquisition of Events and Session Product Lines From Hopin

Retrieved on: 
Wednesday, August 2, 2023
Apps, Applications, Technology, VoIP, Audio, Video, Telecommunications, Software, Artificial Intelligence, Communication, Session, RingCentral, CCAA/Curling Canada College Curling Championships, Web browser, RNG, Multimedia, Luigi, Adobe Technical Communication Suite, UCAA, Organization, Acquisition, Engineering, NYSE, Video game, Online shopping

Hopin Events is an all-in-one event management platform that enables planning and producing virtual and hybrid events.

Key Points: 
  • Hopin Events is an all-in-one event management platform that enables planning and producing virtual and hybrid events.
  • View the full release here: https://www.businesswire.com/news/home/20230802513699/en/
    The acquisition includes technology assets, customer relationships, and engineering, product, and go-to-market talent from Hopin.
  • This acquisition expands RingCentral’s video solutions and strengthens the company’s ability to offer customers more choice, including specialized video use cases around interactive events.
  • “RingCentral's acquisition of the Hopin Events and Hopin Session platforms complements the company's video product portfolio and helps address challenges in how people gather today.

GNS Experiences Growth and Success Following its Acquisition by ARG

Retrieved on: 
Monday, July 31, 2023
ARG, Marketing, Messner, Professional, Culture, EVP, Learning curve, Human, UCAA, Competition, Acquisition, Investment, GNS, Knowledge, Growth, Risk management, Sales

With the support of ARG's consulting methodology tools and resources, GNS can elevate the customer experience and assist with new product sets,” said Steve Kopp, EVP at ARG.

Key Points: 
  • With the support of ARG's consulting methodology tools and resources, GNS can elevate the customer experience and assist with new product sets,” said Steve Kopp, EVP at ARG.
  • “By seamlessly integrating the ARG playbook, GNS can successfully showcase the vast opportunities available to customers as they progress toward advanced cybersecurity, managed IT, and next-generation technology solutions.
  • By teaming with ARG, GNS has also been able to amplify our client-first approach.
  • The vast carrier relationships and product sets in the ARG portfolio allow GNS to assist clients in selecting the best solution tailored to their specific needs.

SharpenCX Appoints Charlie Newark-French as CEO

Retrieved on: 
Thursday, July 27, 2023
Artificial intelligence, Growth, Sharpening, Interim, Acquisition, Machine learning, UCAA, Hypertext, Online shopping

INDIANAPOLIS, July 27, 2023 /PRNewswire/ -- SharpenCX, the agent-first, all-in-one unified contact center platform, today announced the appointment of Charlie Newark-French as CEO.

Key Points: 
  • INDIANAPOLIS, July 27, 2023 /PRNewswire/ -- SharpenCX, the agent-first, all-in-one unified contact center platform, today announced the appointment of Charlie Newark-French as CEO.
  • Charlie will help us further accelerate our roadmap and go-to-market efforts," said Kevin Hatch, Operating Partner at TELEO Capital.
  • Charlie most recently served as Interim CEO and COO at artificial intelligence and machine learning enterprise software company Hyperscience.
  • Charlie joins Sharpen with experience in the UCaaS space and in deploying real, working AI within the enterprise.

Udemy Appoints Prasad Raje as Chief Product Officer

Retrieved on: 
Thursday, July 27, 2023
Learning, Software as a service, RingCentral, Electrical engineering, Stanford University, Outreach, UCAA, Sale, Organization, SAN, Indian Institutes of Technology, CPO, Management, Oracle, Udemy

SAN FRANCISCO, July 27, 2023 (GLOBE NEWSWIRE) -- Udemy (Nasdaq: UDMY), a company dedicated to improving lives through learning, announced that it has appointed Prasad Raje as Chief Product Officer, effective August 14.

Key Points: 
  • SAN FRANCISCO, July 27, 2023 (GLOBE NEWSWIRE) -- Udemy (Nasdaq: UDMY), a company dedicated to improving lives through learning, announced that it has appointed Prasad Raje as Chief Product Officer, effective August 14.
  • “Prasad’s proven track record of leading product for high-performing, agile and customer-focused enterprise technology organizations makes him the ideal fit for Udemy’s first Chief Product Officer,” said Brown.
  • He was most recently Chief Product Officer at Outreach, where he created a unique Sales Execution Platform for creating and closing pipeline.
  • “I am excited to take on the role of Udemy’s Chief Product Officer,” said Raje.

8x8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries

Retrieved on: 
Thursday, July 27, 2023
Data Management, Technology, Telecommunications, Software, Networks, Internet, WhatsApp, Unified communications, IVR, Multi-factor authentication, Connect, MFA, Working the Web, CCAA men's basketball tournament, Merge, Microsoft, 8x8, Web browser, UCAA, Organization, City centre, EGHT, Microsoft Dynamics 365, Public switched telephone network, SLA, Glass, SMS, PSTN, Video game, Extrusion, Online shopping

8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest customer and employee experience enhancements to the 8x8 XCaaS ™ (eXperience Communications as a Service™) cloud platform, including improvements to 8x8 Supervisor Workspace, contact center analytics tools, agent performance tracking capabilities, and streamlined customer journey mapping.

Key Points: 
  • 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest customer and employee experience enhancements to the 8x8 XCaaS ™ (eXperience Communications as a Service™) cloud platform, including improvements to 8x8 Supervisor Workspace, contact center analytics tools, agent performance tracking capabilities, and streamlined customer journey mapping.
  • The 8x8 XCaaS platform Global Reach ™ capabilities were also extended and will include the addition of South Korea.
  • Embedded trend analysis: presents supervisors with instant insights to improve speed to correction and drive superior performance in the contact center.
  • 8x8 customers can register for the 8x8 on-demand webinar to learn more about the latest customer and employee experience enhancements to the 8x8 XCaaS platform.

NTSCOM Broadens Global International Calling Plans to 50+ countries

Retrieved on: 
Wednesday, July 26, 2023
Communication, Partnership, ICarly, Telecommunications, Master service agreement, Microsoft, UCAA, Running, MACD, SIP, NTT, SBCS, Automation, Mobile phone

LAS VEGAS, July 26, 2023 /PRNewswire-PRWeb/ -- NTSCOM expands International Calling Plans Globally

Key Points: 
  • NTSCOM announced today that it has chosen to provide Universal Calling Plans from NTT Ltd., a leading IT infrastructure and services company, to over 50 countries globally.
  • With this expansion NTSCOM will provide greater access to affordable and reliable calling plans and international calling services to more customers worldwide, reinforcing its commitment to delivering exceptional customer experiences.
  • "We are happy to be expanding the options for international calling plans with NTSCOM globally.
  • "We are thrilled to announce our additions to our international calling plans and to be working with NTT Ltd., a global leader in telecommunications services.