Public switched telephone network

LIBERTY LATIN AMERICA ANNOUNCES LAUNCH OF DIRECT ROUTING SERVICE FOR MICROSOFT TEAMS PHONE ACROSS CENTRAL AMERICA AND THE CARIBBEAN

Retrieved on: 
Wednesday, March 20, 2024
Technology, Mobile, Wireless, Networks, Telecommunications, PSTN, Organization, Communication, Public switched telephone network, OTC, LILA, Mobile phone

(“Liberty Latin America” or the “Company”) (NASDAQ: LILA and LILAK, OTC Link: LILAB) is excited to announce the launch of its Direct Routing service for Teams Phone, designed to empower businesses across the region with advanced communication and collaboration capabilities.

Key Points: 
  • (“Liberty Latin America” or the “Company”) (NASDAQ: LILA and LILAK, OTC Link: LILAB) is excited to announce the launch of its Direct Routing service for Teams Phone, designed to empower businesses across the region with advanced communication and collaboration capabilities.
  • Liberty Latin America uses Direct Routing to connect Teams and Teams Phone to the Public Switched Telephone Network (PSTN), allowing users to make and receive calls on any device using their Teams application.
  • Key features of the Teams Direct Routing Service:
    Seamless Integration: Easy integration with Teams, enabling voice capabilities without the need for additional infrastructure.
  • "The launch of Direct Routing for Teams Phone in the Caribbean and Central America marks a significant milestone for Liberty Latin America and our commitment to enhancing digital infrastructure in the region," said Derek Koecher, Vice President Product Management of Liberty Latin America.

Ooma AirDial MultiPath Technology Wins 2024 TMC Internet Telephony Product of the Year Award

Retrieved on: 
Thursday, February 29, 2024
Internet, VoIP, Technology, Telecommunications, Software, Emergency, LTE, PSTN, Multimedia, POTS, Public switched telephone network, Congestion, TMC, Voice over IP, IP, Plant propagation, Plain old telephone service, Mobile phone

Ooma, Inc ., a smart communications platform for businesses and consumers, today announced that MultiPath technology for Ooma AirDial® has won the 2024 TMC Internet Telephony Product of the Year Award.

Key Points: 
  • Ooma, Inc ., a smart communications platform for businesses and consumers, today announced that MultiPath technology for Ooma AirDial® has won the 2024 TMC Internet Telephony Product of the Year Award.
  • View the full release here: https://www.businesswire.com/news/home/20240229566245/en/
    Ooma today announced that MultiPath technology for Ooma AirDial® has won the 2024 TMC Internet Telephony Product of the Year Award.
  • (Graphic: Business Wire)
    Presented by TMC and Internet Telephony magazine, the 25th annual Internet Telephony Product of the Year Award recognizes and honors companies that have developed exceptional VoIP and IP communications products and services.
  • “I am honored to recognize Ooma with a 2024 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani , CEO, TMC.

Granite Named Official Partner for Microsoft Teams Operator Connect

Retrieved on: 
Tuesday, January 9, 2024
PSTN, Connect, Public switched telephone network, Microsoft Teams, Microsoft, Telecommunications, Organization, Government, Online shopping

QUINCY, Mass., Jan. 9, 2024 /PRNewswire-PRWeb/ -- Granite Telecommunications, a $1.85 billion provider of communications and technology solutions to multilocation businesses and government agencies, today announced it is now an official partner for Operator Connect for Microsoft Teams. This relationship underscores Granite's commitment to delivering exceptional collaboration experiences to its customers and solidifies its position as a trusted provider of advanced communications solutions.

Key Points: 
  • QUINCY, Mass., Jan. 9, 2024 /PRNewswire-PRWeb/ -- Granite Telecommunications, a $1.85 billion provider of communications and technology solutions to multilocation businesses and government agencies, today announced it is now an official partner for Operator Connect for Microsoft Teams.
  • With Operator Connect, Granite empowers businesses to easily connect to the Public Switched Telephone Network (PSTN) when using Teams.
  • "Building upon our extensive track record of expertise and industry accolades, Operator Connect through Granite provides businesses with an easy way to connect and communicate."
  • As a partner in the Operator Connect program, Granite has the necessary expertise to help businesses improve productivity, reduce costs and streamline operations through Microsoft Teams.

Ooma Adds Patented MultiPath Technology to Ooma AirDial, Allowing Uninterrupted Backup for POTS Replacement

Retrieved on: 
Tuesday, November 28, 2023
Software, Mobile, Wireless, Networks, Internet, Data Management, Apps, Applications, Technology, Security, Other Communications, Publishing, Communications, Other Technology, Federal Communications Commission, Public switched telephone network, Federal, PSTN, Congestion, Multimedia, Consultant, Emergency, Plain old telephone service, Plant propagation, POTS, LTE, Electric battery, Ooma

Ooma, Inc ., a smart communications platform for businesses and consumers, today announced that the Ooma AirDial® solution for POTS replacement now incorporates Ooma’s MultiPath technology, a unique and patented feature that allows uninterrupted backup for life-safety devices such as fire alarm panels and elevator phones.

Key Points: 
  • Ooma, Inc ., a smart communications platform for businesses and consumers, today announced that the Ooma AirDial® solution for POTS replacement now incorporates Ooma’s MultiPath technology, a unique and patented feature that allows uninterrupted backup for life-safety devices such as fire alarm panels and elevator phones.
  • Technically an active-active topology, MultiPath intelligently monitors the flow of data packets, constantly judging the best link.
  • “Every second counts in an emergency and that’s why we’ve added MultiPath technology to Ooma AirDial,” said Thad White, vice president of product management for Ooma.
  • “Our customers have told us they want a POTS replacement solution that is resilient, scalable and affordable.

8x8, Inc. Reports Second Quarter Fiscal 2024 Financial Results

Retrieved on: 
Wednesday, November 1, 2023
Software, Networks, Internet, Audio, Video, Data Management, Technology, VoIP, Mobile, Wireless, Omni, Risk, Adjustment, PSTN, ARR, SMS, UCAA, Forrester, Computer security incident management, Environmental resource management, Intelligent customer, Human, EBITDA, Microsoft, Wilson, Organization, EGHT, GAAP, Certification, Unified communications, Bank statement, Growth, Bertini, City centre, Ecosystem, Webcast, Community Living Assistance Services and Supports Act, GRC, Privacy, Public switched telephone network, Microsoft Teams, Investment, CCAA, ISO, Network equipment provider, Video game, Bank, Sales, Airline, Online shopping, Mobile phone, Nursing, Medical device

8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the second quarter of fiscal 2024 ended September 30, 2023.

Key Points: 
  • 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the second quarter of fiscal 2024 ended September 30, 2023.
  • Second Quarter Fiscal 2024 Financial Results:
    Total revenue of $185.0 million, compared to $187.4 million in the second quarter of fiscal 2023.
  • GAAP net loss was $7.5 million compared to GAAP net loss of $11.6 million in the second quarter of fiscal 2023.
  • Second Quarter Fiscal 2024 Financial Metrics and Recent Business Highlights:
    Total ARR was $707 million, an increase of 2% from the end of the same period last year.

New 8x8 XCaaS Cloud Contact Center and Unified Communications Platform Innovations Create Tailored, Enhanced Customer and Employee Experiences

Retrieved on: 
Thursday, October 26, 2023
Data Management, Technology, VoIP, Telecommunications, Software, Internet, Omni, Communication, PSTN, SMS, Security (finance), UCAA, Interface, AV1, Human, Microsoft, OTP Bank, Moldova, AGC, Digital Video Interactive, Organization, EGHT, Automatic gain control, App Store (iOS/iPadOS), Unified communications, API, WhatsApp, Salesforce, Independent software vendor, SLA, City centre, Connect, Microsoft Teams, Objective Systems Integrators, Sender ID, Public switched telephone network, AI, IVR, CCAA, Converse, ZNS, Acceleration, Video game, Customer service, Online shopping, Mobile phone, TEAMS

8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest 8x8 XCaaS ™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform innovations for enhanced customer and employee experiences, including AI-powered voice conversational self-service and the ability to elevate contact center interactions to video, further integrations with Microsoft Teams, and 8x8 video meeting enhancements.

Key Points: 
  • 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest 8x8 XCaaS ™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform innovations for enhanced customer and employee experiences, including AI-powered voice conversational self-service and the ability to elevate contact center interactions to video, further integrations with Microsoft Teams, and 8x8 video meeting enhancements.
  • New generally available updates for 8x8 Contact Center include:
    AI-powered Voice Self-Service Enhances Customer Experiences: Recently announced, voice self-service is now available for 8x8’s conversational AI solution, 8x8 Intelligent Customer Assistant .
  • The new solution embeds 8x8 secure video interaction capabilities directly into 8x8 Contact Center, allowing organizations to easily and seamlessly add video for enhanced first contact resolution.
  • 8x8 customers can register for the upcoming 8x8 webinar to learn more about the latest customer and employee experience enhancements to the 8x8 XCaaS platform.

8x8 Phone App for Microsoft Teams Delivers Cost-effective, Native Calling Experience for Teams Users

Retrieved on: 
Thursday, August 17, 2023
Data Management, Apps, Applications, Technology, Audio, Video, Software, Networks, Internet, Microsoft Teams, CCAA men's basketball tournament, Microsoft, History, UCAA, Human voice, Organization, Public switched telephone network, City centre, EGHT, SLA, SMS, PSTN, Mobile phone, Online shopping, Video game, Satellite navigation device, TEAMS

Built on 8x8's direct routing service, the 8x8 Phone App connects the Public Switched Telephone Network (PSTN) with Microsoft Teams to provide organizations with the most cost-effective method to enable native calling in Teams without additional software, desktop plugins, mobile apps, or requiring per user Teams Phone licenses.

Key Points: 
  • Built on 8x8's direct routing service, the 8x8 Phone App connects the Public Switched Telephone Network (PSTN) with Microsoft Teams to provide organizations with the most cost-effective method to enable native calling in Teams without additional software, desktop plugins, mobile apps, or requiring per user Teams Phone licenses.
  • This approach enables a native telephony experience, allowing users to remain in the flow of work within Microsoft Teams.”
    This upgraded version is part of the 8x8 for Microsoft Teams solution portfolio that includes the solution certified for Teams 8x8 Contact Center , and the premium direct routing as a service solution, 8x8 Voice for Microsoft Teams .
  • The 8x8 Phone App for Microsoft Teams streamlines the user experience and administrative overhead by holding calls natively in Teams, unlike other UCaaS integrations that pull users outside of Teams for PSTN calls.
  • Key features of 8x8 Phone App for Microsoft Teams include:
    Cost-effective PSTN calling in Microsoft Teams: Provides organizations with a low-cost PSTN calling option, for virtually all 8x8 X Series license holders, at a fraction of the cost of licensing Teams Phone per user.

8x8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries

Retrieved on: 
Thursday, July 27, 2023
Data Management, Technology, Telecommunications, Software, Networks, Internet, WhatsApp, Unified communications, IVR, Multi-factor authentication, Connect, MFA, Working the Web, CCAA men's basketball tournament, Merge, Microsoft, 8x8, Web browser, UCAA, Organization, City centre, EGHT, Microsoft Dynamics 365, Public switched telephone network, SLA, Glass, SMS, PSTN, Video game, Extrusion, Online shopping

8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest customer and employee experience enhancements to the 8x8 XCaaS ™ (eXperience Communications as a Service™) cloud platform, including improvements to 8x8 Supervisor Workspace, contact center analytics tools, agent performance tracking capabilities, and streamlined customer journey mapping.

Key Points: 
  • 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest customer and employee experience enhancements to the 8x8 XCaaS ™ (eXperience Communications as a Service™) cloud platform, including improvements to 8x8 Supervisor Workspace, contact center analytics tools, agent performance tracking capabilities, and streamlined customer journey mapping.
  • The 8x8 XCaaS platform Global Reach ™ capabilities were also extended and will include the addition of South Korea.
  • Embedded trend analysis: presents supervisors with instant insights to improve speed to correction and drive superior performance in the contact center.
  • 8x8 customers can register for the 8x8 on-demand webinar to learn more about the latest customer and employee experience enhancements to the 8x8 XCaaS platform.

AireSpring Announces Microsoft Teams Direct Routing Solution

Retrieved on: 
Monday, June 19, 2023
Unified communications management, DIDS, Microsoft Teams, Unified communications, Network service access point address, Managed services, SIP trunking, Microsoft, Human, IP, Airespring, Queen Alexandra's Royal Army Nursing Corps, Virtual number, Public switched telephone network, SIP, SBC, Mobile, PSTN, Video game, Mobile phone, TEAMS

CLEARWATER, Fla., June 19, 2023 /PRNewswire-PRWeb/ -- AireSpring, a leading Managed Services Provider and Next Generation Aggregator specializing in Managed IT, Network Services and Unified Communications, is pleased to announce the release of a comprehensive Microsoft Teams Direct Routing solution on its award-winning IP voice network, which processes six billion calls per month. AireSpring's Microsoft Teams Direct Routing solution leverages its nationwide SIP Trunking network to enable companies to make and receive calls to and from the Public Switched Telephone Network (PSTN) directly from the Teams app--all while reducing costs and gaining features not available with the Microsoft Calling Plan.

Key Points: 
  • Microsoft Teams Direct Routing from AireSpring offers expanded features and lower costs for Teams users.
  • AireSpring's Microsoft Teams Direct Routing solution leverages its nationwide SIP Trunking network to enable companies to make and receive calls to and from the Public Switched Telephone Network (PSTN) directly from the Teams app--all while reducing costs and gaining features not available with the Microsoft Calling Plan.
  • AireSpring's Direct Routing solution is powered by a Microsoft Teams certified session border controller (SBC) and integrates seamlessly with the Microsoft Phone System to enable calling functionality natively in the Teams application.
  • In addition to plans for both domestic and international calls, Microsoft Teams Direct Routing from AireSpring offers an expanded feature set compared to Microsoft Calling Plans, including:
    -Widest list of local direct inward dialing numbers (DIDs) and toll-free numbers (TFNs) for the US and Canada.

Global Rich Communication Services Market Report 2023: Increasing Adoption of Mobile Service Subscribers Drives Growth

Retrieved on: 
Wednesday, April 19, 2023
Benchmark, SK Telecom, Maintenance, Communication, Travel, Orange Business Services, Tourism, AT, Health, Marketing, Telecommunications, Agriculture, COVID-19, VAS, Ericsson, Verizon Communications Inc. v. FCC (2002), Sale, RCS, PSTN, Organization, RAS, Deutsche Telekom, P2A, Telefónica, Growth, Public switched telephone network, BFSI, A2A, ZTE, SMS, T, Create, Geography, Network equipment provider, Fine chemical, Retail, Video game, Mobile phone, USD, Vodafone

The rich communication services market research report is one of a series of new reports that provides rich communication services market statistics, including rich communication services industry global market size, regional shares, competitors with an rich communication services market share, detailed rich communication services market segments, market trends and opportunities, and any further data you may need to thrive in the rich communication services industry.

Key Points: 
  • The rich communication services market research report is one of a series of new reports that provides rich communication services market statistics, including rich communication services industry global market size, regional shares, competitors with an rich communication services market share, detailed rich communication services market segments, market trends and opportunities, and any further data you may need to thrive in the rich communication services industry.
  • The increasing adoption of mobile service subscribers is expected to propel the growth of the rich communication services market.
  • Therefore, the increasing adoption of mobile service subscribers will drive the growth of the rich communication services market.
  • The rich communication services market consists of revenues earned by entities by providing A2A, P2P and P2A rich communication services.