Classification

• It refers to employees’ rights to refuse unreasonable after-hours contact from their employer.
• Artificial intelligence (AI) assistants in the workplace are touted as a potential solution to this “availability creep”.

A crushing digital debt

• It reveals that 57% of the average workday is spent on communications and 68% of respondents couldn’t find uninterrupted blocks of time to focus during the workday.
• The origins of digital debt can be traced back to the “productivity paradox” from the late 20th century, where increasing technology investments had led to decreasing workplace productivity.
• Left unattended, digital debt accrues “interest”, with damaging effects on both employee and employer.

AI assistants to the rescue?

• But the capabilities of these AI assistants are fittingly at the intersection of digital debt, the deluge of data, and the right to disconnect.
• In the broadest sense, generative AI (think ChatGPT) produces new and meaningful content in response to prompts from a human operator.
• AI assistants generalise this capability for goal-oriented complex tasks.

A needy assistant that needs supervision

• By learning from past data and not through lived experiences, it lacks factual knowledge of the world.
• Therefore, the human using the AI must “peer review” all of the assistant’s output to avoid potential errors and misrepresentations.
• In most workplaces where we are expected to “do more with less”, such needy AI assistants would create an additional layer of work.

The looming ethics problem

• It is no secret AI also has an ethics problem, and this extends to AI assistants.
• There are efforts to regulate AI based on the risks it poses, but the challenge is that the risk itself is dynamic.
• For example, menial office tasks could go horribly wrong if politically sensitive, tone deaf or workplace-inappropriate content is produced and circulated by an AI.

Daswin de Silva does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

• Returning fully traceable and auditable results, the Analytics module in Paradatec's AI-Cloud platform improves overall data accuracy and flags unusual data, therefore enabling organizations to significantly reduce labor costs, improve the quality of their loan files, and enhance their fraud detection capabilities.
• "Our new Analytics module is another example of our ongoing investment to deliver customer-requested practical, tangible innovation for our valued clients and the mortgage industry," said Neil Fraser, director of U.S. operations at Paradatec.
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• To help, Sandvine, the App QoE Company, is delivering several new technologies and solutions that will enhance its flagship application classification product, AppLogic, and deliver greater accuracy, speed, and value to customers.
• Easy to Measure – Building on the 95% accuracy of its industry-leading application classification product, AppLogic , Sandvine is introducing App QoE Scoring , the world's most accurate depiction of real-time subscriber sentiment.
• App QoE Scoring measures and scores a customer's satisfaction with an operator's network based on current application performance and quality of experience.
• Using AI/ML propensity and prediction models, operators can now solve network problems often before the subscriber even realizes there is a problem.

• McWhorter is leading the charge in championing women investors in the Luxury asset investment classification.
• Drawing inspiration from legendary investor Warren Buffett, McWhorter sees the untapped potential and significant contributions women can make to the future of investment.
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• Acknowledging the complexities of interpersonal dynamics, McWhorter also recognizes that there have been challenging moments in collaborating with women investors.