Churn

Zuora SEI Report: Flexible, Recurring Monetization Models Drive 3.4x Faster Growth Rates Than the S&P 500 Over the Past 12 Years

Retrieved on: 
Tuesday, April 9, 2024
Hardware, Retail, Publishing, Technology, Finance, Communications, Other Automotive, Professional Services, Online Retail, TV and Radio, Telecommunications, Automotive, Software, Entertainment, Internet, New media, Growth, Acquisition, Senior, Churn, Yoy, ARPA, Video game

In 2023, amid economic challenges and slowed digital transformations, companies in the SEI demonstrated resilience through Total Monetization strategies.

Key Points: 
  • In 2023, amid economic challenges and slowed digital transformations, companies in the SEI demonstrated resilience through Total Monetization strategies.
  • By aligning and evolving their monetization models with customer demand, they pursued innovative approaches beyond traditional subscriptions, including hybrid and flexible bundling strategies.
  • While growth rates slowed in the SaaS sector, churn is down and consumption-based models are continuing to demonstrate promising revenue growth: The SEI SaaS sector experienced a 10.1% revenue growth rate on average.
  • While the New Media subset experienced a faster revenue growth rate (12%) than Publishing Media (5.6%), Publishing Media grew ARPA year-over-year (YoY), while New Media ARPA growth slowed.

OnviSource and Telviva Forge Strategic Partnership to Deliver Advanced Analytics as Part of Telviva Unified Communication Services

Retrieved on: 
Tuesday, April 9, 2024
Automation, Synthetic media, Organization, Risk management, Communication, Intelligence, Partnership, Churn, African, Workforce, Generative, Retail

PLANO, Texas, April 9, 2024 /PRNewswire-PRWeb/ -- OnviSource, a leading provider of Intelligent Transformation solutions with innovative AI-driven analytics and automation capabilities, announced today its strategic partnership with Telviva, a prominent South African unified communications and collaborations platform provider, to deliver a new generation of analytics-powered unified communications for contact centers and enterprises to improve workforce performance, increase customer satisfaction and loyalty, and strengthen business productivity.

Key Points: 
  • The strategic partnership between OnviSource and Telviva marks a significant milestone in the evolution of advanced analytics and unified communications solutions for contact centers and enterprises.
  • This strategic partnership extends the capabilities of Telviva's unified communications solution by providing access to the unparalleled insights and automation delivered through OnviSource Nexe`llecta, the Generative AI-powered interaction and data analytics and automation.
  • Nexe`llecta goes beyond conventional analytics solutions to deliver remarkable advantages in predictive analytics, QA and compliance management, sentiment and trend analysis, call summaries, and more.
  • The strategic partnership between OnviSource and Telviva marks a significant milestone in the evolution of advanced analytics and unified communications solutions for contact centers and enterprises.

NHK Cosmomedia America, a subsidiary of NHK, taps Cleeng's subscriber retention management suite for its new D2C streaming service

Retrieved on: 
Tuesday, April 9, 2024
JME, Software as a service, Io, Growth, Television, Education, SVOD, Merchant, Acquisition, NAB Show, Hi5, NHK, Season, Churn, The

AMSTERDAM, April 9, 2024 /PRNewswire/ -- Cleeng, the video Subscriber Retention Management™ leader, today announced that NHK Cosmomedia America, a subsidiary of NHK, has chosen Cleeng's entire portfolio to support their recently launched direct-to-consumer (D2C) streaming service, Jme. Launched on April 1, Jme is utilizing Cleeng's services and solutions to manage subscribers, increase customer lifetime value and introduce new monetization techniques. Specifically, Jme is using Cleeng's Core subscriber management system, Merchant for payment and checkout optimization, ChurnIQ for churn prediction analytics and Hi5 for AI-enhanced customer care.

Key Points: 
  • Newly launched "Jme" service utilizes Cleeng's premium SaaS platform, retention analytics and advanced customer service support
    AMSTERDAM, April 9, 2024 /PRNewswire/ -- Cleeng , the video Subscriber Retention Management™ leader, today announced that NHK Cosmomedia America, a subsidiary of NHK, has chosen Cleeng's entire portfolio to support their recently launched direct-to-consumer (D2C) streaming service, Jme .
  • Specifically, Jme is using Cleeng's Core subscriber management system, Merchant for payment and checkout optimization, ChurnIQ for churn prediction analytics and Hi5 for AI-enhanced customer care.
  • Each of these solutions will be on display at The NAB Show in Las Vegas in Cleeng's booth W3749.
  • Rounding out Cleeng's portfolio is its Hi5 customer care team across 100 countries supporting 29 languages around the clock.

ZoomInfo and TrustRadius Partner To End Revenue Anxiety

Retrieved on: 
Tuesday, April 9, 2024
EST, ROI, Organization, Noise, Acceleration, Partnership, Research, Churn, TIS, Marketing, Sales

AUSTIN, Texas, April 9, 2024 /PRNewswire/ -- Today, TrustRadius and ZoomInfo announce their new integration that sales and marketing teams have long awaited—a powerful collaboration that combines ZoomInfo's contact-level intelligence with TrustRadius downstream intent data. This integration, facilitated through the ZoomInfo Sales platform, promises to transform how businesses identify, target, and engage with in-market buyers.

Key Points: 
  • AUSTIN, Texas, April 9, 2024 /PRNewswire/ -- Today, TrustRadius and ZoomInfo announce their new integration that sales and marketing teams have long awaited—a powerful collaboration that combines ZoomInfo's contact-level intelligence with TrustRadius downstream intent data.
  • For more information on leveraging the power of TrustRadius and ZoomInfo Sales, join our webinar on April 30, 12 pm EST.
  • The partnership between TrustRadius and ZoomInfo marks a significant milestone in the industry, enabling organizations to kiss revenue anxiety goodbye.
  • "With ZoomInfo and TrustRadius making data-driven selling so accessible, there's no excuse for go-to-market teams to sell any other way," ZoomInfo Chief Revenue Officer James Roth said.

Augmedix Delivers 45% Revenue Growth and Expanded Gross Margins for Fourth Quarter of 2023

Retrieved on: 
Monday, March 18, 2024
GAAP, EPS, Common, Adjustment, Churn, Interest, Growth, Pharmaceutical industry

Total revenue was $12.7 million, slightly stronger than our January pre-announcement and an increase of 45% compared to $8.8 million.

Key Points: 
  • Total revenue was $12.7 million, slightly stronger than our January pre-announcement and an increase of 45% compared to $8.8 million.
  • Adjusted operating expenses, a Non-GAAP metric, increased 12% to $9.9 million compared to $8.8 million.
  • Cash and cash equivalents as of December 31, 2023, was $46.2 million compared to $21.3 million as of December 31, 2022.
  • ET / 1:30 p.m. PT today, Monday, March 18, 2024, to discuss its fourth quarter and full year 2023 financial results.

Alarum Announces Record of $1.7 Million Net Profit and $2.2 Million Adjusted EBITDA in the Fourth Quarter of 2023

Retrieved on: 
Thursday, March 14, 2024
Research, Growth, Three Months, Intelligence, Internet access, Internet, Acquisition, AI, Adjustment, Churn, Data collection, IP, Depreciation, Patent, NRR, Marketing, TEL, Video game

TEL AVIV, Israel, March 14, 2024 (GLOBE NEWSWIRE) -- Alarum Technologies Ltd. (Nasdaq, TASE: ALAR) (“Alarum” or the “Company”), a global provider of internet access and data collection solutions, today announced record financial results for the three months and full year periods, ended December 31, 2023. 

Key Points: 
  • IFRS net profit from continuing operations reached $1.7 million in the fourth quarter of 2023, compared to an IFRS net loss from continuing operations of $3.0 million in the fourth quarter of 2022.
  • Adjusted EBITDA for the fourth quarter of 2023 continued to grow, reaching $2.2 million, compared to Adjusted EBITDA loss of $2.0 million in the fourth quarter of 2022.
  • "I am proud to share the most successful quarter in the Company's history, as revenue, net profit and Adjusted EBITDA, all meaningfully exceeded results from the previous quarter.
  • Adjusted EBITDA was $5.2 million (2022: Adjusted EBITDA loss of $8.5 million).

With Ad-Tolerance at an All-Time High, TiVo's Video Trends Report Finds Consumers Shifting Gears on TV Subscriptions

Retrieved on: 
Tuesday, April 2, 2024
Online, Entertainment, Mobile Entertainment, Film & Motion Pictures, Consumer, General Entertainment, Other Entertainment, TV and Radio, Generation Z, Advertising, Communications, Millennials, Attention, AVOD, Growth, Pay television, TVOD, TiVo, OTT, Television, SVOD, Electronics, Xperi, Churn, Behavior, Mouth, Habit, FAST, COVID-19

TiVo is also an expert in video trends and TV viewership data.

Key Points: 
  • TiVo is also an expert in video trends and TV viewership data.
  • The data reflects both live and time-shifted viewership information which is the cornerstone of TiVo’s expertise in TV data processing.
  • Since 2012, TiVo has surveyed consumers to uncover key trends relevant to TV providers, digital publishers, advertisers, and consumer electronics manufacturers.
  • The latest TiVo Video Trends Report surveyed 4,436 adults 18 and older living in the U.S. and Canada during the fourth quarter of 2023 (3,448 U.S., 988 Canada).

According to Green Street's Local Data Company, Retail Market Activity Spikes Amid Economic Challenges

Retrieved on: 
Thursday, March 21, 2024
Restaurant, Bar, Other Retail, Professional Services, Convenience Store, Residential Building & Real Estate, Food, Beverage, Commercial Building & Real Estate, Construction & Property, Retail, Data Analytics, Finance, Consulting, LDC, Beauty, Uncertainty, Multimedia, Churn, Tenant, Face, Growth, Interview

The latest report by the Local Data Company and Green Street, covering key developments across the entire GB retail and leisure market over 2023, shows a spike in numbers of both closures and openings, representing significant churn.

Key Points: 
  • The latest report by the Local Data Company and Green Street, covering key developments across the entire GB retail and leisure market over 2023, shows a spike in numbers of both closures and openings, representing significant churn.
  • View the full release here: https://www.businesswire.com/news/home/20240321897891/en/
    Local Data Company 2023 Retail and Leisure Trends Analysis (Graphic: Green Street & Local Data Company)
    Rises in interest rates and operational costs compounded the challenges for GB retailers, leading to a year-on-year increase in closures of 14% between 2022 and 2023.
  • Despite the economic headwinds seen over 2023, the latest data indicates a notable level of resilience across GB retail and leisure.
  • Green Street and LDC anticipate that flexibility and careful strategy will enable agile retailers and developers to navigate any upcoming challenges and identify opportunities.

Celonis Launches Sailfin Accounts Receivable App Suite Powered by Process Intelligence and AI to Improve Cash Flow and Working Capital

Retrieved on: 
Wednesday, March 20, 2024
Apps, Applications, Technology, Finance, Accounting, Professional Services, Business, Software, Data Analytics, Data Management, Artificial Intelligence, Knowledge, Automation, Process mining, GM, Mining, Organization, Algorithm, Credit management, Growth, Intelligence, Research, IA Financial Group, AI, TTI, Collections management, Churn, Cashline, Process, Berkshire Hathaway, Process optimization, Mobile phone

Celonis , the global leader in Process Mining , today announced the launch of the new Sailfin Accounts Receivable (AR) app suite, developed in collaboration with Sailfin Technologies, which Celonis acquired in 2022 .

Key Points: 
  • Celonis , the global leader in Process Mining , today announced the launch of the new Sailfin Accounts Receivable (AR) app suite, developed in collaboration with Sailfin Technologies, which Celonis acquired in 2022 .
  • The Sailfin AR apps are powered by the Celonis Process Intelligence Platform and leverage the standardized and unified process data and knowledge provided by the Celonis Process Intelligence Graph *.
  • “The Sailfin AR apps are a true value accelerator for Finance operations,” said Harit Nanavati, GM Accounts Receivable at Celonis and Founder & CEO of Sailfin Technologies.
  • With this robust process intelligence foundation, the Sailfin AR app suite is an evolution of the existing Celonis Premium Accounts Receivable apps .

MCE Uses AI to Fix “Broken” Device Care by Working with AWS

Retrieved on: 
Tuesday, March 19, 2024
Apps, Applications, Wearables, Mobile Technology, Mobile, Wireless, Technology, Other Technology, Telecommunications, Software, Hardware, Consumer Electronics, Artificial Intelligence, Health, Organization, Friction, Entrepreneurship, Amazon, Research, Artificial intelligence, News, AI, NPS, System, AWS, Amazon SageMaker, Churn, MCE, Amazon Web Services, API, Multimedia, Privacy, NVIDIA, FMS, Medical device

MCE Systems has collaborated with Amazon Web Services (AWS) to create a joint showcase that delivers the first digital, total-resolution device care experience for telcos and their customers.

Key Points: 
  • MCE Systems has collaborated with Amazon Web Services (AWS) to create a joint showcase that delivers the first digital, total-resolution device care experience for telcos and their customers.
  • View the full release here: https://www.businesswire.com/news/home/20240319872893/en/
    The new solution marks a breakthrough by combining the power of artificial intelligence (AI) solutions from MCE and AWS to change the way telco customers identify and resolve their device care issues for good.
  • Meanwhile, AWS adds the intuitive capabilities of generative AI through services like Amazon Bedrock and Amazon Sagemaker.
  • Please visit us at AWS Booth #708 to see the demo “Generative AI powered device and network care for gaming”.