First officer (aviation)

Drowning in ‘digital debt’? AI assistants can help – but we must use them carefully

Retrieved on: 
Friday, February 16, 2024

It refers to employees’ rights to refuse unreasonable after-hours contact from their employer.

Key Points: 
  • It refers to employees’ rights to refuse unreasonable after-hours contact from their employer.
  • Artificial intelligence (AI) assistants in the workplace are touted as a potential solution to this “availability creep”.

A crushing digital debt

  • It reveals that 57% of the average workday is spent on communications and 68% of respondents couldn’t find uninterrupted blocks of time to focus during the workday.
  • The origins of digital debt can be traced back to the “productivity paradox” from the late 20th century, where increasing technology investments had led to decreasing workplace productivity.
  • Left unattended, digital debt accrues “interest”, with damaging effects on both employee and employer.

AI assistants to the rescue?

  • But the capabilities of these AI assistants are fittingly at the intersection of digital debt, the deluge of data, and the right to disconnect.
  • In the broadest sense, generative AI (think ChatGPT) produces new and meaningful content in response to prompts from a human operator.
  • AI assistants generalise this capability for goal-oriented complex tasks.

A needy assistant that needs supervision

  • By learning from past data and not through lived experiences, it lacks factual knowledge of the world.
  • Therefore, the human using the AI must “peer review” all of the assistant’s output to avoid potential errors and misrepresentations.
  • In most workplaces where we are expected to “do more with less”, such needy AI assistants would create an additional layer of work.

The looming ethics problem

  • It is no secret AI also has an ethics problem, and this extends to AI assistants.
  • There are efforts to regulate AI based on the risks it poses, but the challenge is that the risk itself is dynamic.
  • For example, menial office tasks could go horribly wrong if politically sensitive, tone deaf or workplace-inappropriate content is produced and circulated by an AI.


Daswin de Silva does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

Leap Ahead of the Competition with Microsoft AI Solutions for Retail

Retrieved on: 
Thursday, February 15, 2024

HOBOKEN, N.J., Feb. 15, 2024 /PRNewswire-PRWeb/ -- A new article by technology leader eMazzanti Technologies explores several powerful AI solutions Microsoft has developed specifically for the retail industry. First, the author discusses new Microsoft Copilot templates that help businesses create personalized shopping experiences and upskill employees.

Key Points: 
  • Microsoft AI solutions for retail make that possible.
  • Below are a few excerpts from the article, " Leap Ahead of the Competition with Microsoft AI Solutions for Retail ."
  • Microsoft Fabric, another component of Microsoft's AI solutions for retail, enables businesses to unlock the value of that data."
  • To make the most of the Microsoft Cloud for Retail options described here, businesses will need tools such as Microsoft Azure , Microsoft Dynamics 365, and the Microsoft Power Platform.

5 Tech Priorities Shaping the Future of Kellanova

Retrieved on: 
Thursday, February 15, 2024

CHICAGO, Feb. 15, 2024 /PRNewswire/ -- In an era where innovation is the key to staying competitive, Kellanova's IT team is integrating our existing systems and embracing cutting-edge technologies to enhance our processes, improve customer experiences, and streamline operations. Here are five tech priorities we're doubling down on in 2024:

Key Points: 
  • Kellanova SVP, Chief Digital and Information Officer, Lesley Salmon, shares insights into the company's technology strategy.
  • Here are five tech priorities we're doubling down on in 2024:
    AI and ML are revolutionizing many aspects of our business, from supply chain management to personalized marketing.
  • Machine learning algorithms help us analyze vast amounts of data to optimize inventory management, demand forecasting, and production planning.
  • The Kellanova IT team is at the forefront of tech trends that will solve business problems, unlock growth across our commercial business, with our people and our customers.

LawToolBox Partners with Bespokean to Bring Deadline Management in Microsoft 365 to Filevine

Retrieved on: 
Thursday, February 15, 2024

DENVER, Feb. 15, 2024 /PRNewswire-PRWeb/ -- LawToolBox, the leading cloud provider of court rules in Microsoft 365, announces a strategic partnership with Bespokean, LLC, to connect LawToolBox for Microsoft 365 to the Filevine software solution that customizes workflow and efficiently organizes the management of information and files for today's law firms.

Key Points: 
  • With this integration Filevine users can create, view and edit LawToolBox deadlines within Filevine, while still leveraging all of the native Microsoft 365 tools such as Microsoft Teams, Outlook and CoPilot to expand productivity.
  • LawToolBox clients can leverage Filevine to dynamically manage clients and matters, and automate case management within Filevine's scalable legal stack technologies.
  • This allows LawToolBox users to responsibly leverage the full power of CoPilot and Azure Open AI (LawToolBox does not access any Filevine data).
  • The partnership between LawToolBox and Bespokean, a full-suite partner of Filevine, will empower their joint customers with robust legal calendaring and practice management tools.

Otter.ai Takes Aim at Goliath with New Meeting GenAI Launch: Slingshots Past Microsoft Copilot to Redefine AI Meeting Intelligence

Retrieved on: 
Tuesday, February 13, 2024

The heart of Meeting GenAI lies in the new multi-conversation capabilities for Otter AI Chat.

Key Points: 
  • The heart of Meeting GenAI lies in the new multi-conversation capabilities for Otter AI Chat.
  • “Team-focused Meeting GenAI represents a bold step forward in AI meeting intelligence,” says Sam Liang, co-founder and CEO of Otter.ai.
  • In contrast, Microsoft charges $360 annually per user to add its less advanced Copilot to Office 365 and Teams.
  • With Meeting GenAI, the company firmly redefines meeting intelligence, empowering teams to unlock the full potential of their collective wisdom and forge a path toward transformative success.

CallTower Launches Microsoft Copilot

Retrieved on: 
Tuesday, February 13, 2024

SALT LAKE CITY, UT, BOSTON, MA, ROCHESTER, NY, Feb. 13, 2024 (GLOBE NEWSWIRE) -- CallTower , a global leader in delivering cloud communication solutions , today announced the launch of Microsoft Copilot, a revolutionary platform designed to elevate business communication to new heights.

Key Points: 
  • SALT LAKE CITY, UT, BOSTON, MA, ROCHESTER, NY, Feb. 13, 2024 (GLOBE NEWSWIRE) -- CallTower , a global leader in delivering cloud communication solutions , today announced the launch of Microsoft Copilot, a revolutionary platform designed to elevate business communication to new heights.
  • Copilot redefines productivity by seamlessly integrating with Microsoft 365 Apps to provide a unified communication and collaboration platform that streamlines workflows, fosters seamless teamwork, and enables efficient information sharing.
  • By harnessing the power of AI, Copilot amplifies human creativity through intelligent insights, automated processes, and data-driven decision-making, empowering teams to innovate and excel.
  • "Microsoft Copilot represents a significant leap forward in the realm of unified communication and collaboration," said Doug Larsen, CallTower's Senior VP of Software and Product.

D&H Distributing Launches “Go Big AI” Program to Help Partners Profit From Market Transformation

Retrieved on: 
Thursday, February 8, 2024

HARRISBURG, Pa., Feb. 08, 2024 (GLOBE NEWSWIRE) -- D&H Distributing, a leading provider of technology solutions to the North American channel, announces it has launched its Go Big AI Program, a series of trainings, consultative initiatives, and resources designed to help MSP and VAR partners in the IT channel navigate the transforming marketplace as AI-powered solutions such as Microsoft Copilot gain prominence. D&H is offering targeted trainings, a new SuccessPath “Getting Started with AI 101” course and Partnerfi Community workshops, sales enablement tools and go-to-market strategies, lead generation and marketing support, in addition to ongoing AI-centered content at its 2024 THREAD Technology Conferences. The goal is to demystify these complicated solutions for partners, enabling them to implement specific sales strategies to monetize these offerings while the market is on the cusp of practical adoption.

Key Points: 
  • The goal is to demystify these complicated solutions for partners, enabling them to implement specific sales strategies to monetize these offerings while the market is on the cusp of practical adoption.
  • “We estimate that 90% of organizations are still in their earliest stages of maturity when it comes to utilizing AI.
  • There’s a window for our partners to capture significant share, if they can identify what AI-based applications are best for their practices.
  • As a broad-based distributor with decades in the market, superior support resources, and stellar relationships with the leading vendors in this space, we bring invaluable insights to the table.”
    D&H’s Go Big AI Program Offers:
    Sales enablement tools such as:

Nabla Appoints Clinical Leader Dr. Ed Lee as its Chief Medical Officer

Retrieved on: 
Thursday, February 8, 2024

Bringing 20 years of clinical and operational leadership experience, Dr. Lee will help drive Nabla's product vision and development

Key Points: 
  • Bringing 20 years of clinical and operational leadership experience, Dr. Lee will help drive Nabla's product vision and development
    BOSTON, Feb. 8, 2024 /PRNewswire/ -- Nabla , the leading ambient AI assistant for practitioners, today announced the appointment of Ed Lee, MD, MPH , as Chief Medical Officer.
  • He brings his expansive clinical expertise, executive experience, and Nabla Copilot implementation insights to the company to help refine and enhance the product and deployment strategy.
  • As Chief Medical Officer, Dr. Lee will be instrumental in shaping Copilot's clinical strategy and product roadmap, including RCM optimization, and he will provide feature refinement and enhancement recommendations to solidify Nabla as a leader in healthcare ambient AI.
  • He will also represent Nabla at the American Medical Informatics Association (AMIA), offering insights on the field of clinical informatics and contributing to AMIA policy responses.

Generative AI Face-off: Microsoft Copilot vs. ChatGPT vs. Google Bard

Retrieved on: 
Wednesday, February 7, 2024

HOBOKEN, N.J., Feb. 7, 2024 /PRNewswire-PRWeb/ -- A new article by technology leader eMazzanti Technologies explores the benefits and limitations of some of the most popular generative AI tools available. The author compares the features of Microsoft Copilot, Google Bard, and ChatGPT. While all three tools remain under constant development, the author gives individuals and businesses a head start in deciding which to use.

Key Points: 
  • NYC area technology expert compares three popular generative AI tools: Microsoft Copilot, Google Bard, and ChatGPT—in a new article from eMazzanti Technologies
    HOBOKEN, N.J., Feb. 7, 2024 /PRNewswire-PRWeb/ -- A new article by technology leader eMazzanti Technologies explores the benefits and limitations of some of the most popular generative AI tools available.
  • The author compares the features of Microsoft Copilot, Google Bard, and ChatGPT.
  • Generative AI has the potential to revolutionize productivity and innovation, and the big players in the AI space constantly offer new capabilities.
  • Below are a few excerpts from the article, " Generative AI Face-Off: Microsoft Copilot vs. ChatGPT vs. Google Bard ."

ZoomInfo Introduces ZoomInfo Copilot, An AI-Powered Solution That Helps Sellers Sell Smarter and Win Faster

Retrieved on: 
Tuesday, February 6, 2024

ZoomInfo Copilot unifies a company’s go-to-market (GTM) data — including first-party CRM data and ZoomInfo’s best-in-class data — and applies generative AI to sift through the noise and identify insights sellers want.

Key Points: 
  • ZoomInfo Copilot unifies a company’s go-to-market (GTM) data — including first-party CRM data and ZoomInfo’s best-in-class data — and applies generative AI to sift through the noise and identify insights sellers want.
  • With ZoomInfo Copilot, salespeople get powerful AI-guided recommendations about who to contact, when to engage them, and even what to say across every channel.
  • “ZoomInfo Copilot gives GTM teams an unfair advantage,” ZoomInfo Founder and CEO Henry Schuck said.
  • Customization to win faster: Sales leaders can tailor who their reps target and engage, ensuring everyone is working in the same direction.