XM

Feedtrail Recognized in KLAS Report of Patient Experience Improvement Vendors

Retrieved on: 
Tuesday, December 7, 2021
Twitter, ThePlatform, Experience management, Technology, CAHPS, Caregiver, View, Patient, CEO, Industry, Organization, KLAS, Entrepreneurship, XM, Multimedia, VP, LinkedIn, Solution, Human, Patient experience, Public relations, Medicine

RALEIGH, N.C., Dec. 7, 2021 /PRNewswire/ -- Feedtrail , a leading provider of healthcare experience management solutions, has been recognized in the recent KLAS report, Patient Experience Improvement 2021 , that examines the opportunity for healthcare to augment a CAHPS-centric approach to patient experience with more customizable capabilities.

Key Points: 
  • RALEIGH, N.C., Dec. 7, 2021 /PRNewswire/ -- Feedtrail , a leading provider of healthcare experience management solutions, has been recognized in the recent KLAS report, Patient Experience Improvement 2021 , that examines the opportunity for healthcare to augment a CAHPS-centric approach to patient experience with more customizable capabilities.
  • Comparing the Overall Satisfaction Scores of the five vendors highlighted in the Patient Experience Improvement 2021 report, the average Overall Satisfaction Score is 90.5, putting Feedtrail 4.2 points above the average.
  • Feedtrail is a trailblazer in the patient experience space, offering real time feedback and unique flexibility that allows organizations to dig a level deeper into their data to understand the true drivers of experience.
  • The above commentary collected about Feedtrail by KLAS 2021, KLAS 2021, for a complete view,visit klasresearch.com .

Qualtrics Named a Leader in 2021 Gartner® Magic Quadrant™ for Voice of the Customer

Retrieved on: 
Thursday, December 2, 2021
Communications, Technology, Audio, Video, Software, Other Communications, Internet, CX, Voice of the customer, Experience management, Technology, Industry, Publication, Leadership, Solution, XM, Human voice, Nasdaq, Research, Organization, Magic, Emotion, Management

Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, has been named a leader in the 2021 Gartner Magic Quadrant for Voice of the Customer*.

Key Points: 
  • Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, has been named a leader in the 2021 Gartner Magic Quadrant for Voice of the Customer*.
  • Qualtrics is positioned highest for its Ability to Execute in the Leaders Quadrant for Qualtrics CustomerXM.
  • We believe Qualtrics continued leadership in the 2021 Gartner Magic Quadrant for Voice of the Customer is a testament to our accelerating customer momentum, expansive partner network, and incredible product innovation, said Brad Anderson, President of Products and Services at Qualtrics.
  • Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission.

SMG Named a Visionary in 2021 Gartner® Magic Quadrant™ for Voice of the Customer

Retrieved on: 
Thursday, December 2, 2021
Consulting, Data Management, Professional Services, Technology, Software, Voice of the customer, Technology, Industry, Magic Quadrant, Publication, SMG, Churn, Human, SWAS, Customer, Solution, XM, Object Management Group, Human voice, Software, Research, ROI, MAGIC, Quadrant, Organization, VOC, Comment, Public relations

SMG was evaluated for this Magic Quadrant based on its ability to execute and completeness of vision.

Key Points: 
  • SMG was evaluated for this Magic Quadrant based on its ability to execute and completeness of vision.
  • SMG has a 4.9 out of 5.0 overall customer rating for its smg360 experience management platform as of December 1, 2021.
  • To learn more about the Gartner Magic Quadrant for the Voice of the Customer, visit gartner.com .
  • *Gartner, Magic Quadrant for Voice of the Customer, Jim Davies, Ed Thompson, November 29, 2021.

First Insight Announces Largest Product Release to Enable Sustainable Commerce

Retrieved on: 
Thursday, December 2, 2021
Other Manufacturing, Marketing, Communications, Technology, Supply Chain Management, Manufacturing, Retail, Other Technology, Petro, CEO, Workload, Environment, Technology, Industry, Â, Human, First, XM, Engineering, PTC, Automation, Retail, Satellite navigation device

First Insights expanded Customer-Driven Assortment Analysis solution recommends product assortments that significantly increase revenue and margin by extending customer reach.

Key Points: 
  • First Insights expanded Customer-Driven Assortment Analysis solution recommends product assortments that significantly increase revenue and margin by extending customer reach.
  • The new release also includes Reference Item Automation that significantly streamlines workflows and enhances the ease of use of the First Insight platform.
  • First Insight continues to focus on eliminating any barriers to building and deploying powerful insights into the market by automating insight builds.
  • The components enable First Insight customers to collaborate seamlessly using streamlined workflows through integrations with key business systems.

ASM Global and Qualtrics Team Up to Reinvent How Fans Experience Live Sports and Entertainment

Retrieved on: 
Wednesday, December 1, 2021
Commercial Building & Real Estate, Technology, Construction & Property, Entertainment, Marketing, Communications, Building Systems, Events, Concerts, Data Management, Avicii Arena, Sport, Experience management, Allegiant Stadium, Safety, Technology, McCormick Place, Industry, Puerto Rico, Partnership, Habit, Solution, Honeywell, XM, Nasdaq, ASM, Twitter, Thought, Qualtrics, Collection, Organization, Mercedes-Benz Stadium, Instagram, Architecture, Emotion, Entertainment

ASM Globalthe worlds leading producer of entertainment experiences, venue management and event strategyand Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, today announced they are teaming up to reinvent the way fans experience live events in a post-pandemic world.

Key Points: 
  • ASM Globalthe worlds leading producer of entertainment experiences, venue management and event strategyand Qualtrics (Nasdaq: XM), the leader and creator of the Experience Management (XM) category, today announced they are teaming up to reinvent the way fans experience live events in a post-pandemic world.
  • ASM will leverage Qualtrics in the creation of a proprietary system to listen to fan feedback and work to create live experiences that reflect the changing way fans want to experience sports, entertainment and other live events.
  • ASM possesses a global scale and business intelligence with unmatched operational excellence and execution on the venue level.
  • Staying tuned in to fans using Qualtrics will allow ASM Global to stay one step ahead and build a fan experience that meets and exceeds new expectations.

Qualtrics to Participate in Upcoming Investor Conferences

Retrieved on: 
Tuesday, November 30, 2021
Marketing, Data Management, Communications, Technology, Software, Internet, Qualtrics, Experience management, Conference, Emotion, NASDAQ, Organization, XM, Public relations

Qualtrics (NASDAQ: XM), the leader and creator of the experience management category, today announced that management will participate in the following virtual investor events in December.

Key Points: 
  • Qualtrics (NASDAQ: XM), the leader and creator of the experience management category, today announced that management will participate in the following virtual investor events in December.
  • Raymond James Technology Investors Conference, Tuesday, Dec. 7, 2021 at 2:10 p.m. Eastern Time
    For more information on specific events, presentation times and webcast details (if available), visit the Events and Presentations section on the companys investor relations website at https://www.qualtrics.com/investors/events/ .
  • Conferences that have public presentations will be webcast live and the replay will be available for a limited time under the News & Events section on the companys investor relations website.
  • Qualtrics, the leader and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of businesscustomer, employee, product and brand.

XM Cyber Teams with AWS to Bring Attack Path Management Capabilities to customers using the new, enhanced Amazon Inspector

Retrieved on: 
Tuesday, November 30, 2021
Compliance, Map, Gaps, Amazon, Risk, Product management, Solution, AWS, XM, Architecture, Amazon Web Services, Risk management

XM Cyber and Amazon Inspector both support AWS Security Hub , which helps customers aggregate security alerts, identify misconfigured resources, and operationalize remediation actions.

Key Points: 
  • XM Cyber and Amazon Inspector both support AWS Security Hub , which helps customers aggregate security alerts, identify misconfigured resources, and operationalize remediation actions.
  • "The combination of Amazon Inspector and XM Cyber is a powerful security solution for our customers," said Michael Fuller, Director, Product Management, AWS Security Services at AWS.
  • Layering on XM Cyber, attack path visibility provides actionable detail to help customers prioritize their remediation efforts and quickly respond to protect critical resources."
  • XM Cyber constantly models and prioritizes attack paths putting mission-critical systems at risk, providing context-sensitive remediation options for improved security posture management.

The State of Consumer Spending: Gen Z Influencing All Generations to Make Sustainability-First Purchase Decisions

Retrieved on: 
Tuesday, November 23, 2021
Supply Chain Management, Fashion, Online Retail, Retail, Luxury, Home Goods, Department Stores, Petro, Man, Experience management, CEO, Geography, Industry, Voice of the customer, Woman, Health, Student, Wharton School of the University of Pennsylvania, University, Customer, Baker, Faculty, XM, Boomer, Human voice, Center, Research, Wendell Pritchett, Marketing, Baby boomers, Climate change, Jay, Gen, Generation Z, First Insight, Inc., Baker Retailing Center at The Wharton School of the University of Pennsylvania, FIRST INSIGHT, INC., BAKER RETAILING CENTER AT THE WHARTON SCHOOL OF THE UNIVERSITY OF PENNSYLVANIA

Fully three-quarters of Gen Z consumers said that sustainability was more important to them than the brand name when making purchase decisions.

Key Points: 
  • Fully three-quarters of Gen Z consumers said that sustainability was more important to them than the brand name when making purchase decisions.
  • Gen Z, the demographic cohort born after 1997, has historically been the most vocal about the health of the planet.
  • In fact, consumers across all generationsfrom Baby Boomers to Gen Zare now willing to spend more for sustainable products.
  • Just two years ago, only 58 percent of consumers across all generations were willing to spend more for sustainable options.

Three Out of Five People Will Avoid Black Friday Shopping, Football Games and Holiday Parades Due to COVID

Retrieved on: 
Monday, November 22, 2021
Retail, Football, Technology, Events, Concerts, Human Resources, Other Travel, Other Consumer, Professional Services, Travel, Infectious Diseases, Sports, Other Retail, Software, Entertainment, Consumer, Health, Experience management, Technology, Vaccination, Holiday, Black Friday, Vaccine, XM, City, Family, Policy, Nasdaq, Organization, Friends, Mask, Food, Emotion, Democrat, Travel, COVID, Fair, Pharmaceutical industry, Tourism

COVID remains a major concern for holiday shoppers and celebrators during this challenging season, as hard-hit U.S. businesses navigate changing vaccination and COVID safety policies while battling supply chain and labor issues.

Key Points: 
  • COVID remains a major concern for holiday shoppers and celebrators during this challenging season, as hard-hit U.S. businesses navigate changing vaccination and COVID safety policies while battling supply chain and labor issues.
  • The majority (59%) support businesses requiring customers and employees to be vaccinated, while 21% are opposed.
  • These findings demonstrate that, while business leaders hoped a COVID vaccine would bring stability and relief to the retail market, the pandemic continues to pose challenges.
  • For those who do venture out to find holiday gifts, food and entertainment, mask requirements are more palatable than vaccine requirements.

Schwarz Group Acquires Israeli Hybrid Cloud Cybersecurity Innovator XM Cyber

Retrieved on: 
Monday, November 22, 2021
CEO, Acquisition, Schwarz Gruppe, Partnership, Solution, XM, Gaps, Cloud computing, Organization, Digital, Growth, Weapon, Risk management

The comprehensive knowledge in securing complex hybrid cloud networks is also an essential aspect of this strategic acquisition for the Schwarz Group.

Key Points: 
  • The comprehensive knowledge in securing complex hybrid cloud networks is also an essential aspect of this strategic acquisition for the Schwarz Group.
  • "XM Cyber brings deep technical understanding and innovation that perfectly complements our portfolio for advanced cybersecurity services," says Christian Mller, Chief Information Officer of Schwarz Group.
  • The cooperation with XM Cyber additionally complements the security components of the digital business models of the Schwarz Group.
  • "We are thrilled to become part of the Schwarz Group," says Noam Erez, XM Cyber co-founder, and CEO.