Experience management

CalypsoAI Appoints Donnchadh Casey as Chief Operating Officer

Retrieved on: 
Thursday, February 29, 2024
Software, Technology, Artificial Intelligence, Security, Fortune 500, AI, XM, Growth, Enablement, Organization, Experience management, McKinsey & Company, Sales

CalypsoAI , the leader in AI Security and Enablement, announced today the appointment of Donnchadh Casey as Chief Operating Officer.

Key Points: 
  • CalypsoAI , the leader in AI Security and Enablement, announced today the appointment of Donnchadh Casey as Chief Operating Officer.
  • Based in Dublin, Ireland, Casey will work closely with CEO and Founder Neil Serebryany to oversee the company’s go-to-market strategy and manage customer success.
  • He joins CalypsoAI at a decisive moment in the company’s growth trajectory as enterprise demand for AI security and enablement solutions skyrocket.
  • Casey most recently served as the Chief Customer Officer at Qualtrics, a leading technology company empowering organizations to deliver exceptional customer and employee experiences.

Unisys Named a Leader for a Fifth Year Consecutively in NelsonHall Advanced Digital Workplace Services Assessment

Retrieved on: 
Monday, February 5, 2024
Unify, XLA, AI, BLUE, Artificial intelligence, NEAT, Automation, Microsoft, Acquisition, Experience management, DWS, VR

BLUE BELL, Pa., Feb. 5, 2024 /PRNewswire/ -- Unisys (NYSE: UIS) has been positioned as a leader in the Advanced Digital Workplace Services report from global analyst firm NelsonHall. Unisys was recognized as a leader in the overall market through the NelsonHall Vendor Evaluation and Assessment Tool (NEAT). The company was ranked highly for its extensive field services solutions and data-driven approach to digital workplace services that support the employee experience, including its use of automation to proactively address and prevent service desk tickets, as well as its investment in artificial intelligence (AI) capabilities for its other solutions. Unisys was also ranked highly for its ability to deliver immediate benefit among those who were leaders in the "Build Services Capabilities" quadrant of the report.

Key Points: 
  • BLUE BELL, Pa., Feb. 5, 2024 /PRNewswire/ -- Unisys (NYSE: UIS) has been positioned as a leader in the Advanced Digital Workplace Services report from global analyst firm NelsonHall.
  • Unisys was recognized as a leader in the overall market through the NelsonHall Vendor Evaluation and Assessment Tool (NEAT).
  • Unisys was also ranked highly for its ability to deliver immediate benefit among those who were leaders in the "Build Services Capabilities" quadrant of the report.
  • The NEAT tool analyzes the performance of vendors offering advanced digital workplace services.

Mamenta Partners With Salsify to Drive Revenue Through Global Channels

Retrieved on: 
Wednesday, December 20, 2023
Online Retail, Electronic Commerce, Retail, Technology, Software, Partnership, Multimedia, NordVPN, Salsify, Catalog, PXM, Harman International, Experience management

Salsify, a leading Product Experience Management (PXM) platform, is partnering with Mamenta, a pioneer in empowering brands to expand their global marketplace presence.

Key Points: 
  • Salsify, a leading Product Experience Management (PXM) platform, is partnering with Mamenta, a pioneer in empowering brands to expand their global marketplace presence.
  • Mamenta offers a cloud-based Global Trade Platform that simplifies the complexities of online marketplaces.
  • Global Expansion: Brands will have the tools to confidently expand domestically and into new international markets, backed by Mamenta's global presence and Salsify's product experience expertise.
  • "We believe that combining Salsify's PXM platform with Mamenta's Global Trade Platform is a game-changer for brands seeking to drive revenue through global channels," said Chad Epling, CEO at Mamenta Inc. "Together, we are simplifying the complexities of global marketplace management and enabling brands to thrive in an increasingly interconnected world."

Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots

Retrieved on: 
Thursday, December 7, 2023
Mobile, Wireless, Technology, Finance, Public Relations, Investor Relations, Communications, Professional Services, Software, Internet, Social Media, Artificial Intelligence, ASR, Chatbot, NYSE, Organization, FAQ, Human voice, Customer, PDF, CXM, URL, Conversation, IDC, Experience management, Human, Customer service, Sales, Sprinklr

Part of Sprinklr’s Release 18.11 , Conversational AI+ empowers businesses to quickly deploy and scale generative AI-powered bots that can have human-like text and voice conversations.

Key Points: 
  • Part of Sprinklr’s Release 18.11 , Conversational AI+ empowers businesses to quickly deploy and scale generative AI-powered bots that can have human-like text and voice conversations.
  • The Sprinklr 18.11 release and Conversational AI+ address this need by providing businesses with a simple and efficient solution to build human-like intelligent bots in just three easy steps.
  • Sprinklr Guardrails , which helps assure businesses that the responses generated by the generative AI are brand compliant.
  • Conversational AI+ marks a significant milestone in the evolution of AI-powered conversational bots.

Kyndryl Introduces Experience Management as a Service to Help Customers Monitor, Measure and Achieve Business Outcomes

Retrieved on: 
Monday, October 30, 2023
Artificial Intelligence for IT Operations, Experience management, NYSE, Architecture, KD, Organization, IDC, Learning, XLA (singer), The Future of Work and Death, Automation, Management, Work

NEW YORK, Oct. 30, 2023 /PRNewswire/ -- Kyndryl (NYSE: KD), the world's largest IT infrastructure services provider, today announced availability of Kyndryl Experience Management as a Service, an end-to-end digital workplace capability that helps customers effectively plan, implement and derive tangible business outcomes from their technology services.

Key Points: 
  • NEW YORK, Oct. 30, 2023 /PRNewswire/ -- Kyndryl (NYSE: KD), the world's largest IT infrastructure services provider, today announced availability of Kyndryl Experience Management as a Service, an end-to-end digital workplace capability that helps customers effectively plan, implement and derive tangible business outcomes from their technology services.
  • Kyndryl's new Experience Management services leverage the design-led collaboration of Kyndryl Vital , know-how and expertise of Kyndryl Consult and integrated AIOps and automation of Kyndryl Bridge to provide customers a seamless approach to envisioning, designing, adopting, managing and continuously optimizing their technology environments.
  • "Customers want a flexible approach that is tailored to their requirements and improves their ability to manage, measure and derive value from the technology services they rely upon to achieve their business objectives."
  • For more information about Kyndryl Experience Management as a Service, please visit: http://www.kyndryl.com/us/en/services/digital-workplace/experience-manag...

HqO Raises Over $50M in Series D Funding to Revolutionize the Real Estate Landscape

Retrieved on: 
Wednesday, October 18, 2023
JPMorgan Chase, Generation Investment Management, Health, Experience management, Life, Workplace, Charlie Leesman, Entrepreneurship, Investment, Hudson Pacific Properties, Accomplice, Tenant, Directory, Jamestown L.P., Environment, Koch Industries, Vornado Realty Trust, Ecosystem, Hines, Intelligence, REX, Benchmarking, Marketplace, ARC, Insight Partners, XM, Cryptocurrency, Property management

“As the real estate industry continues to radically evolve, we firmly believe that its future lies in the convergence of innovative technology, data, and customer-centric experiences.

Key Points: 
  • “As the real estate industry continues to radically evolve, we firmly believe that its future lies in the convergence of innovative technology, data, and customer-centric experiences.
  • By developing cutting-edge technology and tools that prioritize user sentiment, HqO is not only adapting to the rapidly changing real estate industry, but driving its progression.
  • “HqO is here to reimagine the status quo and lead the charge toward a more connected, efficient, and user-centric real estate experience.
  • HqO services real estate clients worldwide, including Related, Vornado Realty Trust, Nuveen Real Estate, Jamestown L.P., Hudson Pacific Properties, Grosvenor, Legal & General Investment Managers, J.P. Morgan Asset Management, Hines, abrdn, LaSalle, Primonial, ARC and Chiswick Park.

Sybrin Launches KYC Solution in the USA, Partnering with Regula for Enhanced Identity Verification

Retrieved on: 
Thursday, October 12, 2023
Technology, Insurance, Finance, Security, Fintech, Consulting, Telecommunications, Professional Services, Software, Data Management, ID, Customer communications management, KYC, Organization, Safety, Mask, Telecom, Regula falsi, Experience management, Document management system, SDK, Case management, Financial services, Risk management, Security printing, Cryptocurrency, Online shopping, Growth, Regula, Sybrin

Sybrin's KYC product is unique as it can be used as either a holistic or modular solution to fit the customers’ requirements and budget.

Key Points: 
  • Sybrin's KYC product is unique as it can be used as either a holistic or modular solution to fit the customers’ requirements and budget.
  • These modules include a document reader, document fraud detector, onboarding platform and liveness verification with an accuracy of 99%, and speed of 1-3 seconds.
  • We are now able to extend this enhanced and equitable verification to the USA to represent their varied markets.” ~ Stacey Japhta, Head of Growth at Sybrin.
  • The joint solution integrates Regula Document Reader SDK and Regula Face SDK with Sybrin's KYC onboarding solution and orchestration engine, allowing financial service businesses to establish a comprehensive identity verification workflow that complies with the strictest regulations.

Aware Unveils Industry’s Most Accurate Risk Assessment Calculator to Secure Enterprises

Retrieved on: 
Thursday, October 5, 2023
Software, Banking, Professional Services, Data Management, Technology, Artificial Intelligence, Security, Legal, Insurance, Human Resources, Finance, Consulting, Benchmark, Microsoft, Workplace, Cisco, Intelligence, WorkJam, GDPR, Organization, Bullying, Risk, Culture, Communication, Intellectual property, PCI, Toxicity, Heart, Data management, Meta, GRC, CV, Workflow, PII, Ecosystem, Natural language processing, Experience management, NLP, Cisco Webex, Zoom, PHI, Needle, Privacy, Nature, Research, Mobile phone, Audit, Risk management, Computer security, Slack

Aware, the AI Data Platform for helping enterprises unify collaboration governance, risk, and compliance (GRC), today announced the industry’s most accurate Risk Assessment Calculator.

Key Points: 
  • Aware, the AI Data Platform for helping enterprises unify collaboration governance, risk, and compliance (GRC), today announced the industry’s most accurate Risk Assessment Calculator.
  • The calculator is the latest application designed by Aware to help organizations bolster their risk and compliance posture.
  • The data cited in Aware’s Risk Assessment Calculator is backed by the 2023 Risk Awareness Benchmark report.
  • Click here to receive your free risk assessment and discover how Aware can help you safeguard your company’s most important data.

Survale Announces Upcoming LLM AI Sentiment Analysis and New Technology Enabled Services Rooted in New Maturity Model at 2023 HR technology Conference

Retrieved on: 
Monday, October 9, 2023
Exhibition, AI, LAS, Experience management, Booth, Map, LLM, Conference, Sales, Service, Surval Montreux

LAS VEGAS, Oct. 9, 2023 /PRNewswire-PRWeb/ -- Top HR Product Award winning Talent feedback platform provider Survale announced today the availability of three new resources for Survale clients at the 2023 HR Technology Conference and Exposition in Las Vegas.

Key Points: 
  • Technology Enabled Services provides clients with a fractional resource to analyze recruiting experience data and provide recommendations for optimizing their people, processes and technologies.
  • Technology Enabled Services and the free Survale Data Driven Candidate Experience Maturity Model are available immediately.
  • The upcoming LLM AI Sentiment Analysis is in alpha stage and is expected to be rolled out selectively to Survale clients Q1 24.
  • Survale will be at Booth 1111 October 10th through the 12th at the 2023 HR Technology Conference and Exhibition.

ITSM Veteran and Author, Barclay Rae, Leads 3-Part EasyVista Webinar Series

Retrieved on: 
Wednesday, September 13, 2023
Software, Technology, Consulting, Professional Services, DevOps, BRC, Partnership, SLA, Education, Experience management, SDI, ITIL, Automation, Organization, XLA (singer), AI, Reward, ITSM, Knowledge management, Sales

EasyVista, a leading end-to-end service experience platform provider, has announced their 3-part webinar partnership series, Reaping the Rewards of Automation and Experience Management with Barclay Rae.

Key Points: 
  • EasyVista, a leading end-to-end service experience platform provider, has announced their 3-part webinar partnership series, Reaping the Rewards of Automation and Experience Management with Barclay Rae.
  • The 3-part series is led by Barclay Rae , a well-known ITSM consultant, author, and podcaster of the show Enterprise Digital.
  • Companies who already use EasyVista or are exploring end-to-end service management platforms would greatly benefit from the webinar series.
  • This 3-part webinar series partnership with Barclay Rae, an industry expert, shows EasyVista’s commitment to providing not just a high-quality product, but also training and education to make sure customers are well-versed in the industry.