XM

CalypsoAI Appoints Donnchadh Casey as Chief Operating Officer

Retrieved on: 
Thursday, February 29, 2024

CalypsoAI , the leader in AI Security and Enablement, announced today the appointment of Donnchadh Casey as Chief Operating Officer.

Key Points: 
  • CalypsoAI , the leader in AI Security and Enablement, announced today the appointment of Donnchadh Casey as Chief Operating Officer.
  • Based in Dublin, Ireland, Casey will work closely with CEO and Founder Neil Serebryany to oversee the company’s go-to-market strategy and manage customer success.
  • He joins CalypsoAI at a decisive moment in the company’s growth trajectory as enterprise demand for AI security and enablement solutions skyrocket.
  • Casey most recently served as the Chief Customer Officer at Qualtrics, a leading technology company empowering organizations to deliver exceptional customer and employee experiences.

Qualtrics Customers Achieve a 100% ROI with an Average Payback of 1.5 Years According to Nucleus Research ROI Guidebook

Retrieved on: 
Thursday, February 22, 2024

Nucleus Research published an ROI guidebook examining the benefits of deploying experience management software provider, Qualtrics .

Key Points: 
  • Nucleus Research published an ROI guidebook examining the benefits of deploying experience management software provider, Qualtrics .
  • Nucleus interviewed multiple Qualtrics customers and found the solution delivered an average ROI of 100 percent, with an average annual benefit of $6.3 million and an average payback period of 1.5 years.
  • “Qualtrics’ CrossXM offering brings together customer experience (CX) and employee experience (EX) data and processes to improve decision-making and maximize business impact across experiences.”
    Key benefits highlighted in the guidebook include:
    Increased revenue.
  • To read the full Qualtrics ROI Guidebook, click here .

ECOPETROL S.A. reports United Kingdom court's decision and expected Dutch court's decision related to restructuring plans of McDermott's subsidiaries and Reficar's arbitral award

Retrieved on: 
Wednesday, February 28, 2024

BOGOTA, Colombia, Feb. 28, 2024 /PRNewswire/ -- Ecopetrol informs that on February 27, 2024 its subsidiary Refineria de Cartagena S.A.S.

Key Points: 
  • BOGOTA, Colombia, Feb. 28, 2024 /PRNewswire/ -- Ecopetrol informs that on February 27, 2024 its subsidiary Refineria de Cartagena S.A.S.
  • Ecopetrol is the largest company in Colombia and one of the main integrated energy companies in the American continent  with more than 18,000 employees.
  • These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the forward-looking statements.
  • You should not place undue reliance on forward-looking statements, which speak only as of the date of this press release.

XM Cyber Unveils AI Chat Interface, Empowering Users with Robust and Real-Time Security Insights

Retrieved on: 
Tuesday, February 27, 2024

HERZLIYA, Israel, Feb. 27, 2024 /PRNewswire/ -- XM Cyber, the leader in hybrid cloud exposure management, today announced the launch of their generative AI-powered chat interface empowering customers to harness the full power of XM Cyber's vast security insights without the need for extensive technical expertise. The new feature allows customers to gain direct access to the rich data lake within XM Cyber. With the new GenAI capability, users can simply ask questions in their own phrasing and get answers from the system. The GenAI capability enables automatic discovery of different insights regarding the environment, such as machines where the EDR isn't running. Using the new capability, organizations can easily investigate these insights.

Key Points: 
  • The new feature allows customers to gain direct access to the rich data lake within XM Cyber.
  • XM Cyber consolidates extensive data from diverse sources, including servers, workstations, IaaS cloud providers (Azure, GCP, AWS), PaaS like Kubernetes, and more.
  • The introduction of XM Cyber's AI chat interface streamlines the navigation of this vast volume of insights, allowing users to effortlessly extract valuable information through a simple language interface.
  • XM Cyber will continue to expand the AI chat interface by adding more data sources, potentially encompassing all the information collected by the company.

Report: Cost Savings and Added Revenue Pay Off Initial Qualtrics Investment in 1.5 Years

Retrieved on: 
Thursday, February 22, 2024

PROVO, Utah and SEATTLE, Feb. 22, 2024 /PRNewswire/ -- Companies that invested over the last three years in experience management software from Qualtrics saved an average of $6.3 million and increased their annual revenue by $1.2 million, according to a new report from Nucleus research. Companies using Qualtrics saw their customer satisfaction metrics rise 7-12% year over year.

Key Points: 
  • Companies using Qualtrics saw their customer satisfaction metrics rise 7-12% year over year.
  • "Qualtrics equips organizations with the capabilities they need to deliver superior experiences, fostering deep connections with customers and employees," said Brad Anderson, President of Product and Engineering at Qualtrics.
  • Organizations reduced average survey and XM technology costs by 37.5 percent, accomplished by consolidating several platform features and tools into Qualtrics.
  • "Qualtrics' CrossXM product converges customer experience (CX) and employee experience (EX) data and processes to optimize decision-making and amplify business impact across different experiences."

Ecopetrol announces the dates for the publication of its fourth quarter 2023 and full year earnings report and conference call

Retrieved on: 
Thursday, February 15, 2024

Participants will be able to ask questions using the webcast platform once the transmission of the call starts.

Key Points: 
  • Participants will be able to ask questions using the webcast platform once the transmission of the call starts.
  • The earnings release, slide presentation, live webcast and recording of the conference call will be available on Ecopetrol's website: www.ecopetrol.com.co .
  • Please verify the functioning of the webcast platform in your browser in advance of the call.
  • We do not intend and do not assume any obligation to update these forward-looking statements.

Corner Bakery Cafe Continues Holistic Brand Revitalization in 2024, Following Launch of Growth Initiatives and Major Sales Momentum in 2023

Retrieved on: 
Wednesday, February 14, 2024

DALLAS, Feb. 14, 2024 /PRNewswire/ -- When SSCP, a family-owned, award-winning restaurant leader, acquired Corner Bakery Cafe last June, its goal was to stabilize the brand and lay a strong foundation that would drive growth of the 100+ unit chain in 2024 and beyond, as it has demonstrated with successful history across its portfolio of restaurants. Less than six months later, Corner Bakery Cafe's comprehensive brand revitalization efforts are well underway, and the results are already clear — as evidenced by positive sales growth, steady employee retention and improved guest experience. 

Key Points: 
  • Less than six months later, Corner Bakery Cafe's comprehensive brand revitalization efforts are well underway, and the results are already clear — as evidenced by positive sales growth, steady employee retention and improved guest experience.
  • This trajectory is expected to continue accelerating throughout 2024 with growth led by catering sales and much improved counter sales.
  • Central to Corner Bakery Cafe's revitalization efforts was stacking the brand's executive suite with a team of industry leaders to guide its evolution.
  • These efforts and many more are helping establish Corner Bakery Cafe as a legacy brand built for long-term success.

XM Cyber Accelerates Expansion into US and Significantly Increases Total Contract Value (TCV) in 2023

Retrieved on: 
Monday, February 12, 2024

HERZLIYA, Israel, Feb. 12, 2024 /PRNewswire/ -- XM Cyber, the leader in hybrid cloud exposure management, today announced significant growth in 2023 with new Total Contract Value increasing by more than double and new Annual Recurring Revenue growing by 189%, compared to 2022. 2023 also saw the addition of multiple strategic hires to the US team. These accomplishments are attributed to major partnerships, and continued technological innovation and excellence. 

Key Points: 
  • In 2023, XM Cyber increased its average deal size through the channel and expanded its partner ecosystem through distribution agreements in North America, Europe, the Middle East, and Asia-Pacific.
  • "With the significant growth in new total contract value (TCV) and new customers, and a 112% Net Retention Rate, all indicators are flashing green for XM Cyber as we move into 2024," said Noam Erez, CEO and Co-founder, XM Cyber.
  • To guide the company's rapid growth in the US, XM Cyber hired veteran sales exec Kent Rounds as Vice President Sales, North America.
  • Prior to joining XM Cyber, Rounds served as Vice President of Sales Threat Intelligence for Crowdstrike and Senior Vice President Sales at McAfee/Intel.

Qualtrics Again Named a Leader in 2024 Gartner® Magic Quadrant™ for Voice of the Customer

Retrieved on: 
Tuesday, February 6, 2024

PROVO, Utah and SEATTLE, Feb. 6, 2024 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, has once again been named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer*. Qualtrics is positioned highest for its Ability to Execute and Completeness of Vision.

Key Points: 
  • PROVO, Utah and SEATTLE, Feb. 6, 2024 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, has once again been named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer*.
  • "Qualtrics' is a 3rd time Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer which we believe, underscores our commitment to continued innovation in our products and rapidly growing customer base," said Brad Anderson, Qualtrics President of Product, User Experience, Engineering and Ecosystem.
  • Gartner® defines Voice of the Customer (VoC) as "software applications that integrate feedback collection, analysis, distribution and action into a single, interconnected platform to help understand and improve the customer experience (CX)."
  • *Gartner, Magic Quadrant for Voice of the Customer Platforms, 31 January 2024, Michael Maziarka, et.

Qualtrics Partners with University of Utah Health to Elevate Patient and Frontline Employee Experiences

Retrieved on: 
Thursday, January 25, 2024

PROVO, Utah and SEATTLE, Jan. 25, 2024 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, today announced that University of Utah (U of U) Health has driven a 100% increase in patient feedback since implementing the Qualtrics XM Platform, empowering frontline employees to respond quickly to improve patients' experiences in the moment, as well as scaling those insights to create a patient-centric healthcare experience.

Key Points: 
  • With Qualtrics, U of U Health is able to collect and analyze patient feedback at scale, and quickly share insights with the people who can immediately address patients' needs.
  • "University of Utah Health not only actively listens throughout the patient journey, we're taking it one step further, and taking real-time action to improve the patient experience without over-burdening our caregivers," said Dan Lundergan, CEO at U of U Health Hospitals and Clinics.
  • "University of Utah Health is a fantastic example of earning - and keeping - the trust of patients and communities by focusing on the entirety of the patient experience," said Dr. Adrienne Boissy, Chief Medical Officer at Qualtrics.
  • U of U Health is the only academic medical center in Utah and provides patient care, education and research across six states in the Rocky Mountain area.