Avaya

Cyber Acoustics Launches New Line of Contact Center Headsets

Retrieved on: 
Monday, July 31, 2023
Microsoft Teams, ANC, Headache, MSRP, Google Meet, RingCentral, Smartphone, City centre, USB, Business, CX, Human, ENC, Microsoft, School, Personal computer, Dizziness, Collection, Acoustics, The New York Times, Macs, BPO, Nausea, Avaya, Skype for Business, Environment, Peripheral, Cassette tape, Video game, Shoemaking, Online shopping, Genesys

All four models feature Environmental Noise Cancelation (ENC) that minimizes background noise so customers can hear the call center agents more clearly.

Key Points: 
  • All four models feature Environmental Noise Cancelation (ENC) that minimizes background noise so customers can hear the call center agents more clearly.
  • These new headsets reflect that feedback.”
    These products are available globally and Cyber Acoustics provides flexibility based on the needs of each individual partner and customer.
  • For more information about Cyber Acoustics' complete line of headsets for call centers, contact centers, help desks, sales teams, and all other BPO needs, visit https://www.cyberacoustics.com/contact-centers .
  • For more information about Cyber Acoustics and its complete line of products, visit https://www.cyberacoustics.com/ .

Infinidat Appoints Richard Connolly as Regional Director for the UKI and the DACH Regions

Retrieved on: 
Wednesday, July 26, 2023
APJ, Professional services, JPMorgan Chase, Royal Bank of Scotland, Connolly, London, Computer data storage, DACH, Royal Bank, Infinidat, UKI, Knowledge, Growth, SVP, Avaya, Palo Alto Networks, Magic Quadrant, London School of Business and Finance, Hitachi, Economics

WALTHAM, Mass., July 26, 2023 (GLOBE NEWSWIRE) -- Infinidat , a leading provider of enterprise storage solutions, today announced the appointment of Richard Connolly as regional director for the UKI and the DACH (Germany, Austria and Switzerland) regions.

Key Points: 
  • WALTHAM, Mass., July 26, 2023 (GLOBE NEWSWIRE) -- Infinidat , a leading provider of enterprise storage solutions, today announced the appointment of Richard Connolly as regional director for the UKI and the DACH (Germany, Austria and Switzerland) regions.
  • Connolly is responsible for driving sales growth in the UKI and DACH regions for Infinidat, reporting to Richard Bradbury, SVP, EMEA and APJ at Infinidat, effective immediately.
  • “Richard Connolly is a strategic sales leader who has a long, proven track record of exceeding sales growth targets.
  • Prior to joining Infinidat, Connolly was the Director of Global & Strategic Accounts at Palo Alto Networks, where he drove large, cross-portfolio deals and transformed sales into a high-performance function.

NWN Carousel Recognized on the 2023 CRN® Tech Elite 250 List as a Top Cloud Communications Service Provider in North America, and SP500 for Top Integrator by Services Revenue

Retrieved on: 
Thursday, July 13, 2023
Education, Data Management, Technology, Software, Networks, Internet, Training, Cloud, The Channel Company, Elite, CRN, Tech, Consultant, Certification, Organization, Hewlett Packard Enterprise, Fortinet, Cisco, NWN, Government, OEM, Dell Technologies, Avaya

NWN Carousel, the leading integrated Cloud Communications Service Provider, today announced that CRN ® features NWN Carousel on its 2023 Tech Elite 250 and 2023 Solution Provider 500 lists.

Key Points: 
  • NWN Carousel, the leading integrated Cloud Communications Service Provider, today announced that CRN ® features NWN Carousel on its 2023 Tech Elite 250 and 2023 Solution Provider 500 lists.
  • CRN‘s Solution Provider 500 ranks North America's top integrators, service providers and IT consultants by greatest services revenue.
  • CRN has named NWN Carousel to its 2023 Solution Provider 500 list for 19 years.
  • 2023 marks the 12th consecutive year that NWN Carousel has been a Solution Provider 500 honoree as #51 on the list.

Actelis Networks Announces Appointment of Senior Vice President of Sales for the Americas

Retrieved on: 
Wednesday, July 12, 2023
NCR Corporation, Bret Harrison, Senior, Telecommunications, Internet of things, Autocar Sales and Service Building, Bret, Growth, ASNS, Region, Avaya, Partnership, Palo Alto Networks, Airline, Act-On

Mr. Harrison is returning to Actelis after a previous 10-year tenure with the Company, dating from 2002 through 2012.

Key Points: 
  • Mr. Harrison is returning to Actelis after a previous 10-year tenure with the Company, dating from 2002 through 2012.
  • After his initial time at Actelis, Mr. Harrison was Vice President of Sales and Partnerships at Avaya, where he was responsible for overseeing a nine-figure market and managing over 80 sales representatives.
  • Following his role at Avaya, he was the Vice President of Sales at Check Point Software Technologies, acting in a similar role.
  • Thereafter, he served as Vice President of North America Service at NCR Corporation, and Regional Vice President of Palo Alto Networks where his efforts and sales coordination contributed to over $100 million in annual revenue.

EQS-News: publity AG transforms the Centurion Tower into “green” real estate

Retrieved on: 
Tuesday, June 27, 2023
Centurion, Greenie, Travel, Elaris, Noise, American Express, AG, Meal, KfW, Vegetable, Fruit, Frankfurt, Plant, Water, Lunch, ISIN, CFO, ESG, Avaya, Air pollution, CO2, Lease

Frankfurt am Main, June 27, 2023 - publity AG ("publity", ISIN DE0006972508) as a green asset manager will be implementing its holistic ESG concept to transform the Centurion Tower in Frankfurt am Main into a "green property".

Key Points: 
  • Frankfurt am Main, June 27, 2023 - publity AG ("publity", ISIN DE0006972508) as a green asset manager will be implementing its holistic ESG concept to transform the Centurion Tower in Frankfurt am Main into a "green property".
  • To showcase New Work-Concept design options, publity has a showroom office on the 6th floor of the Centurion Tower.
  • Beekeeping on the premises and office equipment made from local, sustainable and recycled materials also play a decisive role in the Centurion Tower ESG concept.
  • Stephan Kunath, CFO of publity: "After 30 years, the Centurion Tower has been adapted to current ESG standards and will be completely transformed into a green office property.

Avaya Appoints Sagi Dudai as Board Advisor to Bolster Cloud Engineering Efforts

Retrieved on: 
Monday, June 26, 2023
Software, Technology, Internet, Communication, National Science Advisory Board for Biosecurity, Mercury, Software supply chain, API, Fring, Advisory board, ARR, Engineering, Intel, Growth, Vonage, Hewlett-Packard, Avaya, Management, Ribbon Communications

Avaya LLC (“Avaya” or the “Company”), a global leader in customer experience solutions, today announced the appointment of Sagi Dudai, a seasoned product and engineering leader with expertise in large scale, SaaS Enterprise software.

Key Points: 
  • Avaya LLC (“Avaya” or the “Company”), a global leader in customer experience solutions, today announced the appointment of Sagi Dudai, a seasoned product and engineering leader with expertise in large scale, SaaS Enterprise software.
  • Sagi Dudai is known for his experience as a chief product, technology, and engineering officer, with a proven track record of success driving product and engineering teams to develop innovative, cloud-based enterprise communication solutions.
  • He currently serves as the Chief Product & Engineering Officer at JFrog (NASDAQ: FROG), an end-to-end Software Supply Chain Platform.
  • “With our focus on building a market leading customer experience platform – the Avaya Experience Platform – Sagi Dudai will bring critical skills in cloud-based software architectures and invaluable experience running distributed global engineering teams.

Dreams Do Come True for Children and Their Families at Give Kids The World Village Where Avaya Powers its Guest Experience Communications

Retrieved on: 
Wednesday, June 21, 2023
Philanthropy, Technology, VoIP, Telecommunications, Software, Foundation, Networks, Product management, Village, Give Kids the World Village, Give, Meal, Cole, Organization, Holiday, Transport, Avaya, Toy

This 89-acre, whimsical nonprofit resort in Kissimmee, Florida, provides week-long, cost-free wish vacations to critically ill children and their families from around the world.

Key Points: 
  • This 89-acre, whimsical nonprofit resort in Kissimmee, Florida, provides week-long, cost-free wish vacations to critically ill children and their families from around the world.
  • Give Kids The World’s Village Vacation Planning Services team relies extensively on its Avaya communication system.
  • Having the right people taking calls with unprecedented reliability and quality is crucial to creating the Give Kids The World experience.
  • Avaya provides Give Kids The World with communications speed, accuracy and efficiency in these critical moments.

 Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation through Avaya Customer Experience Services (ACES)

Retrieved on: 
Tuesday, June 20, 2023
Professional Services, Data Management, Other Professional Services, Technology, Software, Consulting, Artificial Intelligence, Superior Propane Centre, ACES, CX, Intelligence, Organization, Artificial intelligence, AI, Automation, Network equipment provider, Video game, Online shopping, Avaya

Avaya ENGAGE 2023 – Avaya, a global leader in customer experience solutions to enhance and simplify communications and collaboration, today announced its reimagined professional services: Avaya Customer Experience Services (ACES), formerly Avaya Professional Services.

Key Points: 
  • Avaya ENGAGE 2023 – Avaya, a global leader in customer experience solutions to enhance and simplify communications and collaboration, today announced its reimagined professional services: Avaya Customer Experience Services (ACES), formerly Avaya Professional Services.
  • Today’s businesses acknowledge the crucial roles that AI and cloud technology play in optimizing their operations and enhancing their customer experiences.
  • ACES further enhances Avaya channel partners and systems integrators by offering a globally available, expert-led and innovative suite of AI, cloud, and digital services.
  • For cloud evolution services, ACES provides seamless workflow migration and hybrid cloud services designed to prioritize customer and employee satisfaction.

New Avaya Integrations and Capabilities and Expanded Alliances Empower Large Enterprises to Adopt Cloud Innovations “Their Way”

Retrieved on: 
Tuesday, June 20, 2023
VoIP, Software, Professional Services, Internet, Data Management, Technology, Artificial Intelligence, Digital Marketing, Data Analytics, Marketing, Content Marketing, Communications, Human Resources, Constellation, Cloud, ChromeOS, Partnership, Anxiety, Human, Alcatel-Lucent Enterprise, Automation, Organization, WebRTC, Investment, Machine learning, Google Cloud, CRM, Growth, AI, API, KPI-driven code analysis, Network equipment provider, Mobile phone, Management, Sales, Avaya

These enhancements enable customers to immediately benefit from cloud capabilities, including new features and functionality of Avaya Experience Platform, while preserving their existing on-premise environments.

Key Points: 
  • These enhancements enable customers to immediately benefit from cloud capabilities, including new features and functionality of Avaya Experience Platform, while preserving their existing on-premise environments.
  • “By seamlessly integrating cloud innovations with Avaya Experience Platform, Avaya enables customers to embark on their cloud journey confidently and effortlessly.
  • Avaya has continued to invest and strengthen strategic alliances with leading technology companies to enhance its cloud capabilities.
  • By expanding its cloud capabilities and delivering innovative solutions, Avaya reaffirms its commitment to enabling customers on their cloud journey while protecting their on-premise investments and driving exceptional customer experiences.

Avaya Enterprise Cloud Enables Global Organizations To Future-Proof Communications

Retrieved on: 
Monday, June 19, 2023
Marketing, Data Management, Communications, Technology, Telecommunications, Software, Networks, Cloud, Product management, Communication, Freedom, CCAA, Microsoft, Organization, Patient, Investment, Microsoft Azure, United Kingdom, Architecture, Azure, Avaya, Environment, Network equipment provider

Avaya ENGAGE 2023 – Avaya, a global leader in customer experience solutions, is helping organizations around the world to future-proof their communications with Avaya Enterprise Cloud.

Key Points: 
  • Avaya ENGAGE 2023 – Avaya, a global leader in customer experience solutions, is helping organizations around the world to future-proof their communications with Avaya Enterprise Cloud.
  • Avaya Enterprise Cloud provides a dedicated software instance hosted on Microsoft Azure for contact center and unified communications functionality.
  • That’s where Avaya Enterprise Cloud comes in; the solution helps organizations enhance their communications solutions at a measured pace.
  • Indeed, Avaya Enterprise Cloud can help organizations further augment their contact center capabilities with Avaya Experience Platform.