Avaya

Avaya Helps UK and Ireland Enterprises Deliver AI-Powered Innovation Without Disruption

Retrieved on: 
Thursday, December 7, 2023
Telecommunications, Software, Internet, Audio, Video, Artificial Intelligence, Technology, VoIP, Security, Cloud, Pressure, PCI, Organization, Workforce, ACES, Artificial intelligence, NHS, CX, AI, Rudolf Masarek, Government, UC, Network equipment provider, Sales, Online shopping, Kura, Avaya

At the JOURNEYS with Avaya event, held in London, Avaya CEO Alan Masarek said that UK and Ireland enterprises, like their global counterparts, are increasingly turning to Avaya to help them fully realize the promise of AI within the customer experience industry.

Key Points: 
  • At the JOURNEYS with Avaya event, held in London, Avaya CEO Alan Masarek said that UK and Ireland enterprises, like their global counterparts, are increasingly turning to Avaya to help them fully realize the promise of AI within the customer experience industry.
  • According to Frost & Sullivan, in 52% of UK organizations, CX improvements are one of the main drivers for implementing AI technologies.
  • In Ireland, among other top government and private organizations, Avaya supports RelateCare, a leading provider of innovative healthcare consulting, administrative and clinical support solutions.
  • Demonstrated at JOURNEYS with Avaya was the company’s ability to deliver such innovation without disruption.

Avaya Highlights Technology Trends That Are Bridging the Gap for Universities in Today’s Social and Economic Climate

Retrieved on: 
Thursday, November 16, 2023
Technology, Public Policy, Government, VoIP, Mobile, Wireless, Apps, Applications, Environmental, Social and Governance (ESG), Law Enforcement, Emergency Services, Mental Health, Security, Professional Services, Audio, Video, Artificial Intelligence, Other Education, IOT (Internet of Things), Telecommunications, University, Software, Health, Education, Internet, Glass, Generative, Depression, Organization, Synthetic media, Hallucination, Learning, Student, Faculty, EDUCAUSE, Intelligence, Anxiety, Mental health, K-12, Parent, AI, Environment, Educause, Management, Nursing, Tutoring, Avaya, PRIA

Categories featured include social, economic, environment, and political, as well as observable evidence for those emerging trends.

Key Points: 
  • Categories featured include social, economic, environment, and political, as well as observable evidence for those emerging trends.
  • Other trending social factors include university enrollment in the U.S. is decreasing while student interest in online and hybrid learning is growing.
  • Find out how Avaya is transforming higher education with modern communications solutions to meet the technology needs of today’s students, faculty, and administrators.
  • Read more information about these three trends in Industry Insights from EDUCAUSE Review: 3 Strategies to Improve the Student Experience .

Global CX Leader Avaya Further Strengthens C-Suite as the Company Accelerates Innovation

Retrieved on: 
Wednesday, November 15, 2023
Hardware, Security, Data Management, Consumer Electronics, Technology, Audio, Video, Outsourcing Business, Professional Services, Other Technology, Telecommunications, Software, Networks, VoIP, Internet, Mobile, Wireless, Genesys, Engineering, Organization, Executive, Zendesk, Investment, Contentful, Multimedia, Cisco, Ecosystem, Abildgaard, Marketing, Hewlett Packard Enterprise, CX, Software as a service, Growth, Anaplan, Customer experience, Management, Video game, Avaya, Oracle

The appointments further strengthen the company’s executive leadership team and related plans to accelerate its innovation strategy and growth.

Key Points: 
  • The appointments further strengthen the company’s executive leadership team and related plans to accelerate its innovation strategy and growth.
  • In addition to Maco’s responsibilities as Chief Revenue and Customer Experience Officer, she will continue her role on the Avaya Board of Directors.
  • Abildgaard brings to Avaya over two decades of global, customer-focused software development and engineering experience from high-growth SaaS companies.
  • Both Abildgaard and Maco are joining Avaya at a time when the company is poised to take advantage of significant market opportunities.

HireRight Appoints Stephen Spears as Chief Revenue Officer

Retrieved on: 
Wednesday, November 15, 2023
Professional Services, Human Resources, Finance, Cloud, NYSE, Senior, Customer service, SAP, Avaya, ITM, Workforce, SAP SuccessFactors, Brigham Young University, Biophysical environment, HRT, Retirement, Growth, SVP, ESG, Management, Middleware, HireRight

HireRight (NYSE: HRT), a leading provider of global background screening services and workforce solutions, is pleased to announce that Stephen Spears has taken over the role of Chief Revenue Officer (CRO) at HireRight with immediate effect.

Key Points: 
  • HireRight (NYSE: HRT), a leading provider of global background screening services and workforce solutions, is pleased to announce that Stephen Spears has taken over the role of Chief Revenue Officer (CRO) at HireRight with immediate effect.
  • Reporting to HireRight President and CEO, Guy Abramo, Mr. Spears will lead HireRight’s Go-to-Market and Customer Service organization, with a focus on leading the company’s long-term competitive strategy and initiatives to drive growth and support customer retention.
  • Stephen has more than 20 years of extensive go-to-market and leadership experience, including overseeing the strategy, performance, and alignment of revenue operations across multiple organizations at scale.
  • Stephen also brings a global mindset to HireRight, having previously lived and worked in Japan, the UK, and Germany.

Bristow Group Appoints Shefali Shah to its Board of Directors

Retrieved on: 
Monday, December 11, 2023
Corporation, NYSE, General counsel, Senior, Weil, Gotshal & Manges, Avaya, Telecommunications, Boston University, Era, Business administration, Software, P.C, Growth, Comverse Technology, Shefali Razdan Duggal, Management, Science

HOUSTON, Dec. 11, 2023 /PRNewswire/ -- Bristow Group Inc. (NYSE: VTOL) announced today that Shefali Shah has been appointed to its Board of Directors.

Key Points: 
  • HOUSTON, Dec. 11, 2023 /PRNewswire/ -- Bristow Group Inc. (NYSE: VTOL) announced today that Shefali Shah has been appointed to its Board of Directors.
  • Prior to joining Avaya, Shah worked at Era Group Inc. (now Bristow Group Inc.), where she served as Senior Vice President, General Counsel, and Corporate Secretary.
  • "Shefali's insights, drawn from her extensive experience in both the legal and corporate spheres, will undoubtedly enrich our strategic deliberations and help the Board as we guide Bristow forward."
  • She holds a Bachelor of Science in Business Administration from Boston University, and a Juris Doctor from Duke University Law School.

Industry Leaders Join Forces to Launch HaloKinetic, the Next Great ServiceNow Systems Integrator

Retrieved on: 
Tuesday, December 5, 2023
Adobe, BigCommerce, Commerce, Cisco, Tech, Digital, Klonsky, SVP, Shaffer v. Heitner, Microsoft, CTI, Online shopping, Avaya, ServiceNow

NEW YORK, Dec. 5, 2023 /PRNewswire/ -- Tech services veterans Jon Klonsky and Kenny Heitner are joining forces to launch HaloKinetic LLC, which aims to become the premier boutique systems integrator in the ServiceNow partner ecosytem.

Key Points: 
  • NEW YORK, Dec. 5, 2023 /PRNewswire/ -- Tech services veterans Jon Klonsky and Kenny Heitner are joining forces to launch HaloKinetic LLC, which aims to become the premier boutique systems integrator in the ServiceNow partner ecosytem.
  • Their objective is to build a company that delivers, grows and supports ServiceNow solutions for large enterprises and institutions.
  • Coming off successful exits, both founders are excited by the opportunities in the ServiceNow ecosystem and how the platform helps companies simplify complexity.
  • For questions about ServiceNow solutions or how HaloKinetic might help, please contact Kenny Heitner, [email protected] .

Dubai Electricity & Water Authority (DEWA), Avaya Discuss Enhancing Cooperation

Retrieved on: 
Thursday, November 9, 2023
Software, Utilities, Other Communications, Energy, Artificial Intelligence, Data Management, Communications, Technology, Digital, MD, Senior, Electricity, Partnership, AI, IVR, Dubai Electricity and Water Authority, DEWA, Management, Online shopping, Avaya, Metaverse

Dubai Electricity and Water Authority (DEWA) and Avaya, a global leader in customer experience solutions, discussed their long-standing strategic partnership.

Key Points: 
  • Dubai Electricity and Water Authority (DEWA) and Avaya, a global leader in customer experience solutions, discussed their long-standing strategic partnership.
  • This occurred during a meeting between HE Saeed Mohammed Al Tayer, MD and CEO of DEWA, and both Alan Masarek, CEO of Avaya and Nidal Abou-Ltaif, Senior Vice President – Global Head of Sales, Avaya, and President, Avaya International.
  • Based on Avaya technology, DEWA’s Customer Care Centre, delivered and managed by Moro Hub, a subsidiary of Digital DEWA.
  • The digital arm of DEWA was ranked among the top three Dubai government call centres in the assessment conducted by the Dubai Model Centre in partnership with Digital Dubai Authority.

Avaya Highlights India as Key Growth Market

Retrieved on: 
Tuesday, November 7, 2023
Software, Internet, Professional Services, Data Management, Technology, Artificial Intelligence, Outsourcing Business, Other Communications, Other Professional Services, Communications, Other Technology, Telecommunications, Bharti Airtel, Intelligence, Aadhaar, Education, Health, State bank, SBI, Government, ChatGPT, Organization, Senior, State Bank of India, Growth, Partnership, AI, Principal Scientific Adviser to the Government of India, Investment, CCAA, BFSI, Network equipment provider, Avaya

On his first visit to India since taking over as Avaya CEO, Alan Masarek said India is a key growth engine for Avaya worldwide with significant demand coming from domestic clients and Avaya partners.

Key Points: 
  • On his first visit to India since taking over as Avaya CEO, Alan Masarek said India is a key growth engine for Avaya worldwide with significant demand coming from domestic clients and Avaya partners.
  • Avaya counts Airtel, State Bank of India (SBI), and the Government of India among its key customers in India.
  • “Our R&D teams in India are a key source of innovation for Avaya worldwide, especially as enterprises embrace AI-powered innovations that can help them redefine customer experiences,” said Alan Masarek, CEO of Avaya.
  • Avaya has committed over 5 million rupees to support the development of a youth skilling center in Hyderabad.

MoloLamken Adds Accomplished Federal Prosecutor

Retrieved on: 
Tuesday, November 7, 2023
Crips, Connolly, ISIS, Terrorism, United States Court of Appeals for the Second Circuit, Obstruction, Government, Cravath, Swaine & Moore, United Nations, Network Investigative Technique, Justice, Ivy League, Cravath, Williams & Connolly, Hacker, Cherokee, EDNY, Officials Committee for Domestic and External Security Co-ordination, California Department of Justice, Johnson & Johnson, IP, Corruption, Cherokee Nation, Organizing, Volkswagen, Tobacco, Drug, Avaya, Assistant United States Attorney, Ali Baba

NEW YORK, Nov. 7, 2023 /PRNewswire-PRWeb/ -- MoloLamken LLP, a premier national litigation boutique, today announced that Jennifer (Sasso) Schubert, an accomplished federal prosecutor in New York, has joined the firm as a partner in the New York office.

Key Points: 
  • NEW YORK, Nov. 7, 2023 /PRNewswire-PRWeb/ -- MoloLamken LLP, a premier national litigation boutique, today announced that Jennifer (Sasso) Schubert, an accomplished federal prosecutor in New York, has joined the firm as a partner in the New York office.
  • "Jenn is an accomplished trial lawyer," said partner and firm co-founder Steven Molo .
  • Recently, MoloLamken won major recoveries for the Cherokee Nation against opioid manufacturers, shareholders of Alibaba, and bond holders of Avaya.
  • More importantly, the firm takes a tremendously thoughtful approach to developing talent and maintaining a highly collaborative culture that embraces diversity.

Altiam Digital Announces Security Expert and Industry Veteran Wayne White as CEO

Retrieved on: 
Wednesday, November 1, 2023
Digital, CX, Avaya, Covad, CIO, United States Digital Service, Risk, Investment, Automation, Qwest

A 2020 Orbie CIO of the Year and recipient of many cyber security and digital innovation awards, Wayne will focus on Altiam Digital’s expansion into multiple countries and markets, both nearshore and offshore.

Key Points: 
  • A 2020 Orbie CIO of the Year and recipient of many cyber security and digital innovation awards, Wayne will focus on Altiam Digital’s expansion into multiple countries and markets, both nearshore and offshore.
  • “Wayne is exactly the right leader for Altiam Digital,” said Ammar Amdani, Board member of Altiam Digital’s parent company Altiam Global.
  • We are genuinely pleased to announce Wayne as the leader of Altiam Digital.”
    “I am very excited to be joining the Altiam Digital team,” said Wayne White.
  • “Altiam Digital has a powerful business model and is poised to move digital transformation, automation, and security preparedness forward by leaps and bounds.