Unified communications as a service

RingCentral Selected by Westland Insurance to Provide Unified Communications and Scalability as the Company Experiences Rapid Growth

Retrieved on: 
Thursday, December 8, 2022
Apps, Applications, Technology, VoIP, Telecommunications, Mobile, Wireless, Software, Carriers and Services, Cloud, CIO, PBX, RNG, Microsoft Teams, Communication, RingCentral, Unified communications as a service, Insurance, NYSE, Unified communications, Street Smart (video game), MVP, Cloud communications, Microsoft, Mixed Messages (video game), Online shopping, Mobile phone

Westland selected RingCentral because RingCentral's unified platform enables their company to scale as they enter a period of expected hyper growth.

Key Points: 
  • Westland selected RingCentral because RingCentral's unified platform enables their company to scale as they enter a period of expected hyper growth.
  • With RingCentral MVPTM (Message Video PhoneTM), Westland Insurance can seamlessly integrate their communications with existing business applications such as Microsoft Teams.
  • Cloud communications was made for growing and expanding companies like Westland Insurance, said Carson Hostetter, chief revenue officer at RingCentral.
  • RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20221208005040/en/

RingCentral Announces Comprehensive End-to-End-Encryption Solution for Message, Video, and Phone

Retrieved on: 
Tuesday, December 6, 2022
Telecommunications, Software, Consumer Electronics, Technology, Apps, Applications, VoIP, Mobile, Wireless, Security, Encryption, Corporation, Human, PBX, Freedom, GDPR, FBI, DLA Piper, RNG, DLA Piper New Zealand, Communication, RingCentral, Privacy, Unified communications as a service, NYSE, MLS, Unified communications, Street Smart (video game), MVP, Multi, Web browser, Multimedia, Mixed Messages (video game), E2EE, Organization, Mobile phone, Online shopping

View the full release here: https://www.businesswire.com/news/home/20221206005197/en/

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20221206005197/en/
    RingCentral E2EE extends enterprise-grade confidentiality across messaging, video, and phone.
  • RingCentral takes a comprehensive approach across message, video, and phone.
  • RingCentral offers three essential products in its portfolio, including RingCentral MVP, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video,the company's video meetings solution with team messaging that enables Smart Video Meetings; and RingCentral Contact Center solutions.
  • RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20221206005197/en/

Alianza Commits $200 Million to Research and Development for Accelerating Cloud Communications Growth for Service Providers

Retrieved on: 
Wednesday, December 14, 2022
Cisco Systems, Avaya, UC, SES Platform Services, API, AT&T, Human, Goto, App, AT, Automation, Metaswitch, Jive, Unified communications as a service, RingCentral, Peak, Research, Text messaging, Investment, Product management, Microsoft, Engineering, BroadSoft, Renewable energy, Mobile phone, Management, Lucent, Lumen

PLEASANT GROVE, Utah, Dec. 14, 2022 /PRNewswire/ -- Alianza, Inc., today announced significant investment plans and new product leadership to deliver the world's best cloud communications experience for service providers.

Key Points: 
  • After increasing engineering and development spend by 44% in 2022, Alianza is committing more than $200 million for additional investments in research and development over the next five years.
  • Back-office digital transformation, including improved service management, automation, portals, workflows, and APIs to improve customer experiences, reduce operating complexity, and eliminate costs from service providers' operations.
  • "Dag and his team will confidently lead our product investments and further our commitment to deliver the best cloud communications experience for service providers."
  • "I have dedicated my career to innovation and service provider success in the cloud communications market," said Dag Peak.

2600Hz Expands International Footprint with Hire of Ilian Hafouzov as Vice President of International Sales

Retrieved on: 
Wednesday, December 14, 2022
Cisco Systems, CCAA, Tata Communications, API, Entrepreneurship, Unified communications as a service, Knowledge, DACH, Region, Telecommunication, Growth, Head, United Nations Convention on Contracts for the International Sale of Goods, Mobile phone

HENDERSON, Nev., Dec. 14, 2022 /PRNewswire/ -- 2600Hz , a leading provider of unified business communications and the award-winning KAZOO platform , is excited to announce that Ilian Hafouzov has joined the company as Vice President of International Sales.

Key Points: 
  • HENDERSON, Nev., Dec. 14, 2022 /PRNewswire/ -- 2600Hz , a leading provider of unified business communications and the award-winning KAZOO platform , is excited to announce that Ilian Hafouzov has joined the company as Vice President of International Sales.
  • In this role, Hafouzov will lead 2600Hz's international sales team and accelerate global growth for the company.
  • Hafouzov has led severalsuccessful global sales teams and has contributed to the rapid growth of telcos for more than 20 years.
  • "2600Hz is excited to welcome Ilian Hafouzov as Vice President of International Sales," said Patrick Sullivan, Co-Founder and Co-CEO of 2600Hz.

TELEO CAPITAL COMPLETES CONTROL INVESTMENT IN SHARPEN TECHNOLOGIES

Retrieved on: 
Tuesday, December 13, 2022
CCAA, ID, Contact, Partnership, Unified communications as a service, Unified communications, AI, Investment, Health, Multimedia, City centre, Online shopping, Financial services

BOISE, Idaho, Dec. 13, 2022 /PRNewswire/ -- TELEO Capital Management, LLC (" TELEO ")announced a majority control investment in Sharpen Technologies Inc. (" SharpenCX ").

Key Points: 
  • BOISE, Idaho, Dec. 13, 2022 /PRNewswire/ -- TELEO Capital Management, LLC (" TELEO ")announced a majority control investment in Sharpen Technologies Inc. (" SharpenCX ").
  • "SharpenCX is a recognized cloud leader with its next-generation capabilities and is well positioned to take advantage of the secular tailwinds in the contact center space," stated TELEO Capital.
  • "SharpenCX's commitment to the agent-first experience immediately resonated with the entire TELEO team," stated Kevin Hatch, Operating Partner at TELEO Capital and now CEO of SharpenCX.
  • Troutman Pepper Hamilton Sanders LLP acted as exclusive legal advisor to TELEO Capital, and Union Square Advisors LLC served as the exclusive financial advisor to SharpenCX.

ProMax Announces the Release of Their New Stack Platform

Retrieved on: 
Thursday, December 8, 2022
Data mining, UX, Stack, Software, Credit Solutions of America, Software as a service, CRM, Consumer, Research, Generation, ILM, Future, Data analysis, Marketing, Database, Unified communications as a service, Lead generation, Car dealership, Online shopping, ProMax

BETTENDORF, Iowa and KANSAS CITY, Mo., Dec. 8, 2022 /PRNewswire-PRWeb/ -- ProMax, a leading automotive technology company, today launched Stack, a cloud-based software solution for auto dealers. Stack combines Customer Relationship Management (CRM), Internet Lead Management (ILM), Data Mining, Desking, Inventory, Credit Solutions, and more, to streamline automotive dealership workflows, enabling quality interactions with both employees and consumers with faster time to database insights.

Key Points: 
  • ProMax, an award-winning front-end automotive dealer software company, is releasing its all-new Stack powered by ProMax platform in advance of the annual NADA Convention & Expo.
  • BETTENDORF, Iowa and KANSAS CITY, Mo., Dec. 8, 2022 /PRNewswire-PRWeb/ -- ProMax, a leading automotive technology company, today launched Stack, a cloud-based software solution for auto dealers.
  • Stack is an essential tool providing detailed analysis of individual consumers to help automotive dealerships better understand their current and future needs.
  • Stack by ProMax is built on an industry-standard cloud infrastructure and is specially optimized for Stack's complex data infrastructure.

Irish communications technology company Spearline acquires Callstats from 8x8

Retrieved on: 
Thursday, December 8, 2022
Magic Quadrant, WebRTC, Entrepreneurship, Unified communications as a service, EGHT, Unified communications, Multimedia, Business development, Acquisition, Risk management, Online shopping, Gartner

This acquisition will enable Spearline to utilise Callstats' proprietary technology to provide the best in class solution for testing and monitoring critical business telecommunication services for its global client base.

Key Points: 
  • This acquisition will enable Spearline to utilise Callstats' proprietary technology to provide the best in class solution for testing and monitoring critical business telecommunication services for its global client base.
  • Matthew Lawlor, Co-Founder and CTO ofSpearline said: "Our acquisition of Callstats represents a huge step forward for Spearline.
  • We are continuing to focus our innovation on our highly differentiated 8x8 XCaaS cloud communications and contact center solution, and believed Callstats was a better fit for Spearline's capabilities."
  • Spearline counts 80% of the companies in Gartner's UCaaS (Unified Communications as a Service) Magic Quadrant as customers.

Stratosphere Networks Joins Tampa Bay Chamber of Commerce

Retrieved on: 
Thursday, December 8, 2022
BPO, CCAA, CX, Unified communications as a service, Knowledge, Unified communications, City, Chamber, Growth, City centre, Commerce, Airline, Tampa Bay

CHICAGO, Dec. 8, 2022 /PRNewswire-PRWeb/ -- Stratosphere Networks has joined the Tampa Bay Chamber, a non-profit business membership organization that promotes prosperity and unifies a diverse group of companies in the Tampa Bay area.

Key Points: 
  • CHICAGO, Dec. 8, 2022 /PRNewswire-PRWeb/ -- Stratosphere Networks has joined the Tampa Bay Chamber, a non-profit business membership organization that promotes prosperity and unifies a diverse group of companies in the Tampa Bay area.
  • "We're very pleased to announce our Tampa Bay Chamber membership," said Erika Maita, senior vice president of advisory services for Stratosphere Networks.
  • "Joining the Chamber will allow us to form valuable partnerships with Tampa Bay enterprises and work together to strengthen the local economy, secure businesses technology infrastructure, and promote prosperity in the Tampa Bay community."
  • The firm also joined the Sarasota Chamber of Commerce in early 2022.

Irish communications technology company Spearline acquires Callstats from 8x8

Retrieved on: 
Thursday, December 8, 2022
Magic Quadrant, WebRTC, Entrepreneurship, Unified communications as a service, EGHT, Unified communications, Business development, Acquisition, Network equipment, Risk management, Gartner

This acquisition will enable Spearline to utilise Callstats' proprietary technology to provide the best in class solution for testing and monitoring critical business telecommunication services for its global client base.

Key Points: 
  • This acquisition will enable Spearline to utilise Callstats' proprietary technology to provide the best in class solution for testing and monitoring critical business telecommunication services for its global client base.
  • Matthew Lawlor, Co-Founder and CTO ofSpearline said: "Our acquisition of Callstats represents a huge step forward for Spearline.
  • We are continuing to focus our innovation on our highly differentiated 8x8 XCaaS cloud communications and contact center solution, and believed Callstats was a better fit for Spearline's capabilities."
  • Spearline counts 80% of the companies in Gartner's UCaaS (Unified Communications as a Service) Magic Quadrant as customers.

Edify Names Industry Veteran, Tony Lama, Chief Revenue Officer

Retrieved on: 
Wednesday, December 7, 2022
CCAA, API, Amazon Web Services, SLA, Aspect Software, Lama, Contact, Unified communications as a service, Worldwide, Aspect, Twilio, Work, AWS, Management, Online shopping, Edifi

SANTA MONICA, Calif., Dec. 7, 2022 /PRNewswire-PRWeb/ -- Edify Labs (edify.cx), the customer experience software company that makes business communications feel more like personal ones, today announced the appointment of its new Chief Revenue Officer, Tony Lama. In this role, Lama will lead global sales and go-to-market, bringing the sector's first cloud-native, truly unified, AI-powered CCaaS + UCaaS + CPaaS solution to companies everywhere.

Key Points: 
  • SANTA MONICA, Calif., Dec. 7, 2022 /PRNewswire-PRWeb/ -- Edify Labs ( edify.cx ), the customer experience software company that makes business communications feel more like personal ones, today announced the appointment of its new Chief Revenue Officer, Tony Lama.
  • For more than two decades, he has built, tested, sold, and deployed customer contact solutions around the globe.
  • Most recently, Lama served as Chief Revenue Officer at Kore.ai.
  • Edify connects businesses with customers and employees with each other, making enterprise communications as easy as personal ones.