Mixed Messages (video game)

Theta Lake Expands Partnership with RingCentral by adding RingCentral Contact Center Support to Deliver More Customer Value

Retrieved on: 
Tuesday, September 19, 2023
Technology, Security, Audio, Video, Software, Networks, Internet, Data Management, Artificial Intelligence, VoIP, Theta, Unified communications, CFTC, Business development, Partnership, Gartner, RingCentral, Mixed Messages (video game), Financial services, Human, Government, Cyprus Securities and Exchange Commission, Commodity Futures Trading Commission, PCI, Organization, UC, City centre, Risk, Warner Bros. Discovery EMEA, API, DCG, SVP, Contract management, SMS, News, Mobile phone, Health care

Theta Lake’s launch of Smart Capture for RingCentral Contact Center along with the existing integration with RingCentral MVP® (Message Video Phone™) provides the most comprehensive certified compliance and security integration coverage and capabilities for RingCentral video, voice, contact center, voicemails, SMS, messaging, faxes, and more.

Key Points: 
  • Theta Lake’s launch of Smart Capture for RingCentral Contact Center along with the existing integration with RingCentral MVP® (Message Video Phone™) provides the most comprehensive certified compliance and security integration coverage and capabilities for RingCentral video, voice, contact center, voicemails, SMS, messaging, faxes, and more.
  • In addition, Theta Lake is now available on the RingCentral global price list, providing customers seamless access and procurement of Theta Lake offerings.
  • Together with RingCentral’s robust APIs, Theta Lake has been able to deliver the most certified integrations and advanced suite of archiving, compliance and security capabilities across RingCentral MVP and Contact Center,” said Anthony Cresci, SVP, Finance, Business Development and Operations, at Theta Lake.
  • “Theta Lake’s inclusion on RingCentral’s Global Price List helps customers by increasing accessibility and streamlining procurement of Theta Lake’s compliance and security services, improving both time to value and customer satisfaction.”
    To learn more about Theta Lake’s integration with RingCentral, click here .

RingCentral Confirms NFP Has Selected Its Cloud Communications Solutions to Power Employee and Customer Engagement

Retrieved on: 
Tuesday, September 12, 2023
Data Management, Technology, Other Technology, Telecommunications, Software, Internet, Microsoft Teams, NFP, Digital, RingCentral, Mixed Messages (video game), Overalls, Microsoft, Human, RNG, SMS, Convergent Technologies Operating System, TEAMS, JAC, Growth, NYSE, Online shopping, Sales, Renewable energy

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that NFP has selected RingCentral MVP® (Message Video Phone™) and RingCentral Contact Center™ to power employee and customer engagement.

Key Points: 
  • RingCentral, Inc. (NYSE: RNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that NFP has selected RingCentral MVP® (Message Video Phone™) and RingCentral Contact Center™ to power employee and customer engagement.
  • “RingCentral solutions have played a critical role in our digital transformation — enabling us to achieve frictionless growth with higher productivity,” said Mark Grosvenor, Chief Technology Officer, NFP.
  • Key benefits of RingCentral for NFP include:
    Advanced telephony features, including SMS : NFP employees can now use SMS with their clients.
  • “By moving to RingCentral, NFP is driving greater operational efficiencies and overall stakeholder engagement, optimizing for impactful business outcomes.”
    To learn more about NFP’s implementation of RingCentral solutions, watch the video: https://youtu.be/7syGHFF3Aqw .

Republic Airways Selects RingCentral to Power Communications for Aviation Professionals

Retrieved on: 
Thursday, August 31, 2023
Apps, Applications, Technology, VoIP, Telecommunications, Software, Artificial Intelligence, Internet, Microsoft Teams, Communication, Delta Connection, RingCentral, Mixed Messages (video game), American Eagle, United Express, Microsoft, RNG, Republic Airways, Aircraft, Privacy, SMS, Republic, AI, Salesforce, NYSE, Airline

With an employee base of over 6,000 aviation professionals, Republic Airways’ existing on-premise phone system could no longer keep up with the company’s increasing internal and external communications demands.

Key Points: 
  • With an employee base of over 6,000 aviation professionals, Republic Airways’ existing on-premise phone system could no longer keep up with the company’s increasing internal and external communications demands.
  • With RingCentral Contact Center, Republic Airways pilots, flight attendants, and other crew members can quickly and easily get connected to the operations center for time-sensitive communication and real-time information, including re-routing and last-minute schedule changes.
  • With RingCentral MVP, Republic Airways employees have access to advanced telephony features, including SMS and fax, and seamless integrations through RingCentral for Microsoft Teams and Salesforce .
  • “We look forward to supporting Republic Airways through its migration to the cloud and setting up solutions that will serve their aviation teams for years to come.”

New Independent Study Shows That Using RingCentral MVP And RingCentral Contact Center Together Help Customers Realize a ROI of 211% Over Three Years

Retrieved on: 
Wednesday, May 31, 2023
Apps, Applications, Technology, VoIP, Telecommunications, Mobile, Wireless, Software, Artificial Intelligence, TEI, Fintech, RingCentral, Health, Mixed Messages (video game), RNG, Research, Quality, Organization, Investment, Workforce management, ROI, Forrester, NYSE, Sales, Bank, Online shopping

Enterprises focusing their IT spend on their customer and employee experiences using a seamlessly integrated solution will generate greater efficiencies and better outcomes,” said Mo Katibeh, president and chief operating officer, RingCentral.

Key Points: 
  • Enterprises focusing their IT spend on their customer and employee experiences using a seamlessly integrated solution will generate greater efficiencies and better outcomes,” said Mo Katibeh, president and chief operating officer, RingCentral.
  • By leveraging the combination, interviewees reported being able to easily include subject matter experts from employees outside the contact center to enhance customer interactions.
  • A 30% decrease in internal contact center and UCaaS IT support tickets and a 60% decrease in the time to close each ticket.
  • The Workforce Management and Quality Management modules embedded in RingCentral Contact Center enabled supervisors to spend less time coaching and conducting agent reviews.

MMC Selects RingCentral’s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows

Retrieved on: 
Tuesday, March 14, 2023
Professional Services, Technology, VoIP, Human Resources, Telecommunications, Software, RingCentral, Information technology, NYSE, Salesforce, RNG, MMC, Human resources, Mixed Messages (video game), HRO, Satellite navigation device

After migrating 3,000 of its employees to RingCentral MVP® (Message Video Phone™), MMC realized substantial savings on its business communications costs.

Key Points: 
  • After migrating 3,000 of its employees to RingCentral MVP® (Message Video Phone™), MMC realized substantial savings on its business communications costs.
  • As a result, MMC has streamlined employee workflows, increased accessibility to clients, and empowered remote workers.
  • “We are thrilled to work with MMC on their cloud transformation—leveraging the strengths of our unified communications platform,” said Carson Hostetter, chief revenue officer at RingCentral.
  • “By shifting to RingCentral, MMC is driving greater operational efficiencies and improvements in both customer and employee experiences.”

RingCentral Announces Strategic Collaboration Agreement with AWS to Help Organizations Transform their Employee and Customer Communications

Retrieved on: 
Wednesday, February 15, 2023
Mobile, Wireless, Technology, Public Relations, Investor Relations, Communications, Telecommunications, Software, Networks, Internet, Data Management, Consumer Electronics, Organization, RNG, BYOC, AWS, Mixed Messages (video game), NYSE, RingCentral, Altura Credit Union, PBX, Education, City centre, Privacy, Health care, Marketing, Multimedia, Service provider, Online shopping, Retail

(NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a Strategic Collaboration with Amazon Web Services, Inc. (AWS) to help organizations accelerate their cloud journeys and transform their employee and customer communications.

Key Points: 
  • (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a Strategic Collaboration with Amazon Web Services, Inc. (AWS) to help organizations accelerate their cloud journeys and transform their employee and customer communications.
  • In addition, both companies will share resources to train subject matter experts to help their customers optimize their cloud migrations and technical integrations.
  • “We are very encouraged by our initial work with AWS, which has resulted in new customers signing up for RingCentral solutions.
  • RingCentral also plans to provide technical resources for workstreams to make RingCentral offerings functional and transactable for AWS customers–supporting AWS Marketplace Listings and integrations to AWS services.

RingCentral Selected by Westland Insurance to Provide Unified Communications and Scalability as the Company Experiences Rapid Growth

Retrieved on: 
Thursday, December 8, 2022
Apps, Applications, Technology, VoIP, Telecommunications, Mobile, Wireless, Software, Carriers and Services, Cloud, CIO, PBX, RNG, Microsoft Teams, Communication, RingCentral, Unified communications as a service, Insurance, NYSE, Unified communications, Street Smart (video game), MVP, Cloud communications, Microsoft, Mixed Messages (video game), Online shopping, Mobile phone

Westland selected RingCentral because RingCentral's unified platform enables their company to scale as they enter a period of expected hyper growth.

Key Points: 
  • Westland selected RingCentral because RingCentral's unified platform enables their company to scale as they enter a period of expected hyper growth.
  • With RingCentral MVPTM (Message Video PhoneTM), Westland Insurance can seamlessly integrate their communications with existing business applications such as Microsoft Teams.
  • Cloud communications was made for growing and expanding companies like Westland Insurance, said Carson Hostetter, chief revenue officer at RingCentral.
  • RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20221208005040/en/

RingCentral Announces Comprehensive End-to-End-Encryption Solution for Message, Video, and Phone

Retrieved on: 
Tuesday, December 6, 2022
Telecommunications, Software, Consumer Electronics, Technology, Apps, Applications, VoIP, Mobile, Wireless, Security, Encryption, Corporation, Human, PBX, Freedom, GDPR, FBI, DLA Piper, RNG, DLA Piper New Zealand, Communication, RingCentral, Privacy, Unified communications as a service, NYSE, MLS, Unified communications, Street Smart (video game), MVP, Multi, Web browser, Multimedia, Mixed Messages (video game), E2EE, Organization, Mobile phone, Online shopping

View the full release here: https://www.businesswire.com/news/home/20221206005197/en/

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20221206005197/en/
    RingCentral E2EE extends enterprise-grade confidentiality across messaging, video, and phone.
  • RingCentral takes a comprehensive approach across message, video, and phone.
  • RingCentral offers three essential products in its portfolio, including RingCentral MVP, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video,the company's video meetings solution with team messaging that enables Smart Video Meetings; and RingCentral Contact Center solutions.
  • RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20221206005197/en/

RingCentral Introduces Device as a Service to Simplify Hardware Procurement for Rooms, Video, Phone, and Contact Center

Retrieved on: 
Thursday, December 1, 2022
Technology, VoIP, Telecommunications, Software, Networks, Internet, Hardware, Software, Environment, MVP, Unified communications as a service, Poly, City centre, Jabra, Organization, Data as a service, Support, Partnership, PBX, Street Smart (video game), RingCentral, Unified communications, Maintenance, Mixed Messages (video game), RNG, Logitech, NYSE, Contact, Super Mario, Collaboration, Ecosystem, Research, Failure, Deployment, Investment, Video game console, Mobile phone, Room

These include headsets (used often with RingCentral Contact Center) and video conferencing hardware (used often with RingCentral Rooms.)

Key Points: 
  • These include headsets (used often with RingCentral Contact Center) and video conferencing hardware (used often with RingCentral Rooms.)
  • With Device as a Service, RingCentral customersfrom SMBs to midmarket to enterprisecan now easily deploy hardware at a lower upfront cost.
  • By procuring hardware with RingCentral, customers will no longer need to worry about dealing with multiple vendors for their hardware needs.
  • RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, RingCentral Device as a Service, RingCentral DaaS, RingCentral Rooms, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20221201005038/en/

RingCentral Named a Leader in the 2022 Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide Report for Eighth Year in a Row

Retrieved on: 
Wednesday, November 30, 2022
Apps, Applications, Technology, Mobile, Wireless, Telecommunications, Audio, Video, Software, Internet, Data Management, VoIP, MVP, Unified communications as a service, Communication, Magic Quadrant, Organization, Meeting, PBX, Street Smart (video game), RingCentral, Unified communications, Mixed Messages (video game), RNG, NYSE, Whiteboard, Research, Publication, Software, Mobile phone, Service, Gartner, Worldwide

The publication of the Gartner Magic Quadrant report comes at a critical time for organizations still developing and fine tuning their future of work vision.

Key Points: 
  • The publication of the Gartner Magic Quadrant report comes at a critical time for organizations still developing and fine tuning their future of work vision.
  • As an innovator in this space, we are proud to be recognized once again by Gartner as a Leader in this years Magic Quadrant for UCaaS, Worldwide.
  • To download a complimentary copy of the 2022 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide report, go here .
  • RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Webinar, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20221129006003/en/