Unified communications as a service

How to Become a Successful UCaaS Provider: Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market

Retrieved on: 
Monday, July 16, 2018
Teleconferencing, Videotelephony, As a service, Unified communications as a service, Information and communications technology, Electronics, Computing

Service providers face different challenges in their pursuit of UCaaS revenue growth and market share gains.

Key Points: 
  • Service providers face different challenges in their pursuit of UCaaS revenue growth and market share gains.
  • Provider repositioning and strategy realignment are likely to determine the industry's evolution and growth trajectory over the next few years.
  • The purpose of the survey was to gain a perspective from UCaaS stakeholders on the adoption and effectiveness of UCaaS solutions, as well as the provider success factors in the U.S. UCaaS market.
  • Vendor reputation ranks highest among factors playing the largest role early in the UCaaS provider selection process.

Ribbon Communications Signs Agreement to Acquire Edgewater Networks, Inc.

Retrieved on: 
Wednesday, July 14, 2021
Teleconferencing, Videotelephony, As a service, Unified communications as a service, Information and communications technology, Ribbon Communications, Computing, Electronics, Telecommunications, Software, Videotelephony, Computing, Ribbon Communications, Teleconferencing, Unified communications as a service, Microsoft Office, Skype for Business, Edgewater, Kandy.io

"The combination of Ribbon Communications and Edgewater Networks creates a best-in-breed, complete platform that extends our leadership position in the SBC, cloud UC, security and analytics markets."

Key Points: 
  • "The combination of Ribbon Communications and Edgewater Networks creates a best-in-breed, complete platform that extends our leadership position in the SBC, cloud UC, security and analytics markets."
  • Kevin Riley, Chief Technology Officer and Executive Vice President of Advanced R&D for Ribbon Communications commented, "Together, Ribbon and Edgewater Networks' solutions address the entire enterprise market.
  • The Edgewater Networks portfolio enhances multiple Ribbon offerings and strategic initiatives, including Kandy UCaaS, Ribbon Protect and Microsoft Skype for Business and Teams solutions.
  • While Ribbon Communications may elect to update forward-looking statements at some point, Ribbon Communications specifically disclaims any obligation to do so.

Ribbon Communications Signs Agreement to Acquire Edgewater Networks, Inc.

Retrieved on: 
Monday, June 25, 2018
Teleconferencing, Videotelephony, As a service, Unified communications as a service, Information and communications technology, Ribbon Communications, Computing, Electronics

"The combination of Ribbon Communications and Edgewater Networks creates a best-in-breed, complete platform that extends our leadership position in the SBC, cloud UC, security and analytics markets."

Key Points: 
  • "The combination of Ribbon Communications and Edgewater Networks creates a best-in-breed, complete platform that extends our leadership position in the SBC, cloud UC, security and analytics markets."
  • Kevin Riley, Chief Technology Officer and Executive Vice President of Advanced R&D for Ribbon Communications commented, "Together, Ribbon and Edgewater Networks' solutions address the entire enterprise market.
  • The Edgewater Networks portfolio enhances multiple Ribbon offerings and strategic initiatives, including Kandy UCaaS, Ribbon Protect and Microsoft Skype for Business and Teams solutions.
  • While Ribbon Communications may elect to update forward-looking statements at some point, Ribbon Communications specifically disclaims any obligation to do so.

Intermedia Selects Bigleaf Networks as a Preferred Provider of SD-WAN

Retrieved on: 
Wednesday, May 23, 2018
Information and communications technology, Videotelephony, Teleconferencing, Computing, Electronics, Data transmission, Network architecture, SD-WAN, Unified communications as a service, Unified communications, Cloud computing

MOUNTAIN VIEW, Calif. and PORTLAND, Ore., May 23, 2018 /PRNewswire/ -- Intermedia , a leading cloud communications and collaboration provider to SMBs and the partners that serve them, today announced that it has selected Bigleaf Networks as a preferred provider of Software Defined Wide Area Networking (SD-WAN).

Key Points: 
  • MOUNTAIN VIEW, Calif. and PORTLAND, Ore., May 23, 2018 /PRNewswire/ -- Intermedia , a leading cloud communications and collaboration provider to SMBs and the partners that serve them, today announced that it has selected Bigleaf Networks as a preferred provider of Software Defined Wide Area Networking (SD-WAN).
  • "For over 20 years, Intermedia has been a consistent leader in the delivery of cloud excellence," said Mark Sher, VP of Unified Communications Product and Marketing at Intermedia.
  • "We are thrilled to work with a UCaaS leader like Intermedia, and their partners, as a preferred provider of SD-WAN."
  • Bigleaf Networks is the intelligent networking service that optimizes Internet and Cloud performance by dynamically choosing the best connection based on real-time usage and diagnostics.

NorthState Technology Solutions Launches Next-Generation Unified Communications as a Service

Retrieved on: 
Wednesday, May 9, 2018
Videotelephony, Teleconferencing, Information and communications technology, Unified communications as a service, Electronics, Unified communications, Computing, Voice over IP

HIGH POINT, N.C., May 9, 2018 /PRNewswire/ --NorthState Technology Solutions, a secure cloud and IT solutions provider, is introducing a hosted Unified Communications as a Service (UCaaS) solution that enables organizations to drive universal collaboration as part of an overall digitization strategy.

Key Points: 
  • HIGH POINT, N.C., May 9, 2018 /PRNewswire/ --NorthState Technology Solutions, a secure cloud and IT solutions provider, is introducing a hosted Unified Communications as a Service (UCaaS) solution that enables organizations to drive universal collaboration as part of an overall digitization strategy.
  • Features of NorthState's UCaaS solution include:
    Multiple subscription phone offerings including conferencing and wireless, video endpoints, and integrated voice over IP trunking services
    "The addition of this new capability is another important building block in the rapid evolution of NorthState Technology Solutions' comprehensive solution provider strategy," said Joel Lemke, President of NorthState Technology Solutions.
  • NorthState supports their UCaaS solution with a wide range of Internet-driven services and solutions for consumers and businesses of all sizes.
  • NorthState Technology Solutions provides technology assurancesecure, reliable technology that businesses can count onwith client-specific IT and data center solutions.

New Research Ranks Reliability as Top UCaaS Purchasing Priority Among SMBs

Retrieved on: 
Wednesday, April 25, 2018
Teleconferencing, Videotelephony, As a service, Unified communications as a service, Unified communications, Information and communications technology, Electronics, Computing

SMBs represent a massive market that continues to grow, employing nearly half of the U.S. working population.

Key Points: 
  • SMBs represent a massive market that continues to grow, employing nearly half of the U.S. working population.
  • Despite traditional notions of what small businesses looks like, today's SMBs share many similar traits with their larger counterparts.
  • Not surprisingly, the report shows that the adoption rate of Unified Communications (UC) and Unified Communications as a Service (UCaaS) continues to grow among SMBs.
  • Critical decision factors impacting SMB UCaaS purchasing: Reliability rules
    While SMBs vary in size and business needs, the communication and collaboration solutions they choose rest on foundational elements that support long-lasting efficacy.