Government Digital Service

ASOCIO Digital Summit 2023 Paves the Way for Future Digital Cooperation

Retrieved on: 
Thursday, November 16, 2023

ASOCIO Digital Summit 2023 , held for the first time in Korea in 23 years on November 14 and 15, concluded with resounding success.

Key Points: 
  • ASOCIO Digital Summit 2023 , held for the first time in Korea in 23 years on November 14 and 15, concluded with resounding success.
  • The ASOCIO Digital Summit is a private organization composed of IT associations from 24 Asian and Oceanian nations.
  • The ASOCIO Digital Summit is hosted by a different member nation, providing a platform for regional collaboration and knowledge exchange in the digital technology sector.
  • The Digital Asia Initiative encompasses 10 key agenda items: Spreading Digital Inclusion, Facilitating the Usage of Digital Technology in Life, Fostering IT Education for Growth, Encouraging IT Worker Mobility, Promoting Seamless and Cross-Border Digital Services, Stepping up Digital Security, Valuing Privacy, Establishing Digital Norms, Building a Sustainable Digital Society, and Strengthening Partnership for Digital Asia.

Global Facilities Support Services Market Report 2024-2028 and Long-term Forecast to 2033 - Multinational Corporations Drive Growth

Retrieved on: 
Tuesday, December 5, 2023

DUBLIN, Dec. 4, 2023 /PRNewswire/ -- The "Facilities Support Services Global Market Report 2024" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Dec. 4, 2023 /PRNewswire/ -- The "Facilities Support Services Global Market Report 2024" report has been added to ResearchAndMarkets.com's offering.
  • The facilities support services market size is expected to see rapid growth in the next few years.
  • The growing number of multinational companies (MNCs) has played a significant role in driving the growth of the facilities support services market.
  • Consequently, the growing presence of multinational companies is fueling the growth of the facilities support services market.

Minister of Citizens' Services Discusses Modernizing Government Services in the Digital Age at FWD50 Conference

Retrieved on: 
Monday, November 6, 2023

At this year's FWD50 event in Ottawa, Minister of Citizens' Services Terry Beech discussed how the government is taking a digital-first, user-centric approach to improving government services.

Key Points: 
  • At this year's FWD50 event in Ottawa, Minister of Citizens' Services Terry Beech discussed how the government is taking a digital-first, user-centric approach to improving government services.
  • Minister Beech highlighted the Benefits Delivery Modernization program as the largest single Information Technology (IT) enabled transformation in the government.
  • Accessing services is the most frequent and important way Canadians interact with the government.
  • In the past year, the Government of Canada has delivered $136 billion in EI, CPP and OAS to nearly 10 million Canadians.

BMC Recognized as a Leader in Enterprise Service Management and AIOps

Retrieved on: 
Monday, November 6, 2023

HOUSTON, Nov. 6, 2023 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, today announced that its BMC Helix Enterprise Service Management solution has been designated a leader in The Forrester Wave™: Enterprise Service Management, Q4 2023 report. The BMC Helix Enterprise Service Management solution received the highest possible score in 16 criteria, including vision, roadmap, and partner ecosystem, BMC believes this recognition complements the company's innovation across the BMC Helix Operations Management solution and recognized strength in AIOps.

Key Points: 
  • HOUSTON, Nov. 6, 2023 /PRNewswire/ -- BMC , a global leader in software solutions for the Autonomous Digital Enterprise, today announced that its BMC Helix Enterprise Service Management solution has been designated a leader in The Forrester Wave™: Enterprise Service Management, Q4 2023 report.
  • The BMC Helix Enterprise Service Management solution received the highest possible score in 16 criteria, including vision, roadmap, and partner ecosystem, BMC believes this recognition complements the company's innovation across the BMC Helix Operations Management solution and recognized strength in AIOps.
  • "We are pleased to see that the significant advancements we've made in elevating ITSM and extending BMC Helix Enterprise Service Management capabilities beyond IT to purpose-built, out-of-the-box solutions for Human Resources, Customer Service and Workplace Service Management, plus Portfolio Management are being recognized," said Margaret Lee, senior vice president and general manager of Digital Service and Operations Management at BMC.
  • Download The Forrester Wave™: Enterprise Service Management, Q4 2023 report
    Read this ebook to learn more about how the BMC Helix Enterprise Service Management solution simplifies complexity, integrates intelligence, and fuels productivity across the modern enterprise

Guidehouse Digital Enterprise Solutions Engineering and Service Delivery Group Appraised at CMMI Level 3

Retrieved on: 
Thursday, October 26, 2023

WASHINGTON, Oct. 26, 2023 /PRNewswire/ -- Guidehouse, a leading global provider of consulting and managed services to public sector and commercial clients, announced that its Digital Enterprise Solutions Engineering and Service Delivery group has been appraised at level 3 Services and Development of ISACA's Capability Maturity Model Integration (CMMI®).  The appraisal was performed by The Process Company, LLC. CMMI is a proven, outcome-based performance model and the globally accepted standard for improving capability, optimizing business performance and aligning operations to business goals.

Key Points: 
  • WASHINGTON, Oct. 26, 2023 /PRNewswire/ -- Guidehouse , a leading global provider of consulting and managed services to public sector and commercial clients, announced that its Digital Enterprise Solutions Engineering and Service Delivery group has been appraised at level 3 Services and Development of ISACA's Capability Maturity Model Integration (CMMI®).
  • CMMI is a proven, outcome-based performance model and the globally accepted standard for improving capability, optimizing business performance and aligning operations to business goals.
  • An appraisal at Maturity Level 3 indicates the organization is performing at a "defined" level.
  • "We commend Guidehouse and the Digital Enterprise Solutions Engineering and Service Delivery group on achieving this CMMI appraisal level and demonstrating their ability as a high-performing organization."

The UK's Government Digital Service (GDS) contracts Mastek to deliver the Technical Service Desk for the One Login Programme

Retrieved on: 
Wednesday, October 18, 2023

Mastek (NSE: MASTEK; BSE: 523704), a trusted digital engineering and cloud transformation partner, today announced that it has been awarded a three-year contract from the UK’s Government Digital Service (GDS).

Key Points: 
  • Mastek (NSE: MASTEK; BSE: 523704), a trusted digital engineering and cloud transformation partner, today announced that it has been awarded a three-year contract from the UK’s Government Digital Service (GDS).
  • GOV.UK One Login is the UK government’s flagship digital programme, developing a single sign-on and identity checking solution for the government.
  • Mastek, in collaboration with UK GDS will design, build, and operate the GOV.UK One Login Technical Service Desk (TSD).
  • Rachel Tsang, Deputy Director for the Digital Identity Programme at GDS, said, “We are pleased to be in partnership with Mastek for a technical service desk to provide round-the-clock monitoring and technical support.

Embracing Exponential IT: New Research for the Next-Generation IT Operating Model From Info-Tech Research Group

Retrieved on: 
Thursday, September 21, 2023

Many organizations initiate projects supporting a future-focused digital strategy, but few have an operating model that aligns with their strategy.

Key Points: 
  • Many organizations initiate projects supporting a future-focused digital strategy, but few have an operating model that aligns with their strategy.
  • Recognizing the need to bridge this gap, Info-Tech Research Group has published the Implement the Next-Generation IT Operating Model blueprint.
  • The comprehensive research from the global research and advisory firm empowers IT leaders to develop effective operating models for organizations transitioning into technology-first enterprises, thereby embracing the concept of Exponential IT.
  • "Adopting a new working method that supports an exponential IT organization does not have to be difficult," explains Brittany Lutes , research director at Info-Tech Research Group.

ISG to Publish Report on Healthcare Digital Services

Retrieved on: 
Thursday, August 24, 2023

Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has launched a research study assessing providers of digital services for the healthcare industry.

Key Points: 
  • Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has launched a research study assessing providers of digital services for the healthcare industry.
  • The study results will be published in a comprehensive ISG Provider Lens™ report called Healthcare Digital Services, scheduled to be released in January 2024.
  • “Service providers are delivering systems and processes that healthcare companies require for success.”
    ISG has distributed surveys to more than 90 healthcare digital services providers.
  • Companies not listed as healthcare digital services providers can contact ISG and ask to be included in the study.

Waterhouse Brands Recruits Industry Veterans David Mickle and Ben Hewett to Drive Expansion into Product Branding as Part of the Agency’s Growth Strategy to Create Extraordinary Life Sciences Brands

Retrieved on: 
Wednesday, August 16, 2023

Waterhouse Brands, a premier boutique marketing agency specializing in helping life sciences companies become extraordinary brands, announced today the addition of two industry experts to its leadership team, signaling the agency’s next phase of growth.

Key Points: 
  • Waterhouse Brands, a premier boutique marketing agency specializing in helping life sciences companies become extraordinary brands, announced today the addition of two industry experts to its leadership team, signaling the agency’s next phase of growth.
  • David Mickle joins Waterhouse as Chief Client Officer from global network Havas and Ben Hewett joins Waterhouse as Managing Director, Creative and Digital Services from digital health consultancy MitoPop.
  • The appointments of Mickle and Hewett demonstrate Waterhouse’s commitment to scaling the agency’s foundational corporate and employer branding capabilities and expansion into product brand-building.
  • “Waterhouse’s integrated approach to brand strategy and activation has helped companies at every growth stage unlock their category-defining advantage and now, with the addition of David and Ben to build out our product branding and digital technology teams, we can address a broader range of reputation-building priorities for healthcare brands.“

Reply named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Warehouse Management Systems for the Fourth Consecutive Year

Retrieved on: 
Monday, July 24, 2023

Reply has been named a Visionary in the 2023 Gartner Magic Quadrant for Warehouse Management Systems among 18 vendors worldwide due to its Completeness of Vision and Ability to Execute.

Key Points: 
  • Reply has been named a Visionary in the 2023 Gartner Magic Quadrant for Warehouse Management Systems among 18 vendors worldwide due to its Completeness of Vision and Ability to Execute.
  • “We are thrilled to be named as one of the Visionaries in the Gartner Magic Quadrant for WMS for the fourth consecutive year," said Enrico Nebuloni, Executive Partner at Reply.
  • Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact.
  • Reply [MTA, STAR: REY, ISIN: IT0005282865] specialises in the design and implementation of solutions based on new communication channels and digital media.