ITIL

Huawei Releases the Striding Towards the Intelligent World - Data Storage White Paper

Retrieved on: 
Friday, September 23, 2022

IT data applications will become more diversified, and increasing volumes of application data will be processed by the production systems, meaning the need for reliable, performant, cost-effective data storage is more important than ever.

Key Points: 
  • IT data applications will become more diversified, and increasing volumes of application data will be processed by the production systems, meaning the need for reliable, performant, cost-effective data storage is more important than ever.
  • For this reason, the Striding Towards the Intelligent World - Data Storage white paper presents Huawei's outlook for the storage evolution in enterprise data centers.
  • Covering 9 topics, it provides enterprise customers with recommendations on data infrastructure development to jointly foster the data storage industry.
  • Green data storage is a must for data centers to reach net-zero carbon emissions.

Huawei Releases the Striding Towards the Intelligent World - Data Storage White Paper

Retrieved on: 
Friday, September 23, 2022

IT data applications will become more diversified, and increasing volumes of application data will be processed by the production systems, meaning the need for reliable, performant, cost-effective data storage is more important than ever.

Key Points: 
  • IT data applications will become more diversified, and increasing volumes of application data will be processed by the production systems, meaning the need for reliable, performant, cost-effective data storage is more important than ever.
  • For this reason, the Striding Towards the Intelligent World - Data Storage white paper presents Huawei's outlook for the storage evolution in enterprise data centers.
  • Covering 9 topics, it provides enterprise customers with recommendations on data infrastructure development to jointly foster the data storage industry.
  • Enterprises can deploy storage products with high-density designs, system convergence, and efficient data reduction to further reduce data center energy consumption.

Martello Vantage DX Extends Insight into the Microsoft Teams User Experience with AudioCodes SBC Reporting and New Dashboards

Retrieved on: 
Wednesday, September 21, 2022

OTTAWA, Ontario, Sept. 21, 2022 /PRNewswire-PRWeb/ -- Martello Technologies Group Inc., (TSXV:MTLO), a leading developer of enterprise digital experience monitoring solutions that optimize the Microsoft Modern Workplace, announced today the launch of Vantage DX V3.7. This release provides enterprise IT and unified communications (UC) teams with end-to-end visibility into each part of the Microsoft Teams user's call path with the addition of AudioCodes session border controller (SBC) monitoring. To instantly identify the most critical issues impacting users, V3.7 also includes out of the box Microsoft Teams Performance Overview Dashboards.

Key Points: 
  • To instantly identify the most critical issues impacting users, V3.7 also includes out of the box Microsoft Teams Performance Overview Dashboards.
  • The users' experience with Microsoft Teams is only as good as the network and IT environment it operates in.
  • New features in Vantage DX V3.7 include:
    End-to-end insight into each part of the user's call path by correlating the AudioCodes SBC call detail reports with Microsoft Teams call quality analytics.
  • Customer Berry Bros. & Rudd, a British wine and spirits merchant chose Vantage DX to get the visibility they were previously lacking into the Microsoft Teams user experience.

Benefytt Technologies Appoints Jaclyn Hill as Chief Operating Officer

Retrieved on: 
Tuesday, September 20, 2022

TAMPA, Fla., Sept. 20, 2022 (GLOBE NEWSWIRE) -- Benefytt Technologies, Inc. (Benefytt or the Company), a health insurance technology company and leading distributor of Medicare-related health insurance plans, has appointed Jaclyn Hill as Chief Operating Officer, effective August 29, 2022.

Key Points: 
  • TAMPA, Fla., Sept. 20, 2022 (GLOBE NEWSWIRE) -- Benefytt Technologies, Inc. (Benefytt or the Company), a health insurance technology company and leading distributor of Medicare-related health insurance plans, has appointed Jaclyn Hill as Chief Operating Officer, effective August 29, 2022.
  • In her role, Ms. Hill will be responsible for operational strategy and execution of the operating teams.
  • She joins Benefytt from Alegeus, where she most recently served as Senior Vice President for Service Delivery.
  • Ms. Hill brings to Benefytt more than 20 years of experience in contact center operations, across healthcare operations, client and account management, software development, service delivery, customer success, and strategic operations.

H&R Block Honors Associates Who Are Leading Company Transformation

Retrieved on: 
Friday, September 16, 2022

Best of Block associates find creative ways to solve problems with process and program improvements that save time and money on behalf of the company.

Key Points: 
  • Best of Block associates find creative ways to solve problems with process and program improvements that save time and money on behalf of the company.
  • The Best of Block Award honorees demonstrate H&R Block's "Block Behaviors," the key foundational elements that help the company achieve its goals.
  • H&R Block's leadership teams worked together to identify the winners of the prestigious award, for which full-time regular associates, corporate seasonal associates and international associates are eligible.
  • "The Best of Block Award symbolizes, to me, the recognition of all who have invested in my growth at H&R Block.

IT Infrastructure Policy Bundle: Various Resources Including BYOD, Privacy Compliance, Social Networking and Many Others

Retrieved on: 
Monday, September 12, 2022

DUBLIN, Sept. 12, 2022 /PRNewswire/ --The "IT Infrastructure Policy Bundle" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Sept. 12, 2022 /PRNewswire/ --The "IT Infrastructure Policy Bundle" report has been added to ResearchAndMarkets.com's offering.
  • Without well-managed policies, companies are left to ad-hoc decisions made unilaterally by everyone and anyone.
  • Download a collection of Janco's IT infrastructure and policy templates.
  • Electronic Infrastructure Policy Forms - The electronic forms that Janco has developed can be e-mailed to users, completed on the computer, and then stored electronically.

Isos Technology Becomes an Official Atlassian Specialized Partner in ITSM

Retrieved on: 
Thursday, September 8, 2022

TEMPE, Ariz., Sept. 8, 2022 /PRNewswire-PRWeb/ -- Isos Technology, a leading Atlassian Platinum and Enterprise Solution Partner, announced it has become an official Atlassian Specialized Partner in ITSM. The ITSM specialization is a validation of Isos Technology's deep knowledge, extensive experience, and delivery of consistent, high-quality services to optimize customer satisfaction and outcomes.

Key Points: 
  • Isos Technology, a leading Atlassian Platinum and Enterprise Solution Partner, announced it has become an official Atlassian Specialized Partner in ITSM.
  • TEMPE, Ariz., Sept. 8, 2022 /PRNewswire-PRWeb/ -- Isos Technology, a leading Atlassian Platinum and Enterprise Solution Partner, announced it has become an official Atlassian Specialized Partner in ITSM.
  • The Atlassian ITSM Specialization program launched on April 5th, 2022, and Isos has since completed all of the requirements necessary to become a specialized partner.
  • Isos Technology has now achieved every specialization offered by Atlassian at this time: Agile at Scale, Cloud, and ITSM.

Arelion Reveals a Third of IT Decision-Makers Rely on 'Gut Feel' When Choosing a Network Operator

Retrieved on: 
Wednesday, September 7, 2022

STOCKHOLM, Sept. 7, 2022 /PRNewswire/ -- According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or 'gut feel' when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France, and Germany, and the report "The Quest for Network Quality in 2022" provides insights into how enterprise leaders assess the quality of their network providers and the services they offer.

Key Points: 
  • Findings reveal that when it comes to the network and services 'quality', in a network services sense, is a broad and somewhat intangible concept, without a single commonly accepted definition.
  • Business leaders rank trustworthiness, professionalism, and experience as the top reasons for selecting a network operator.
  • Unsurprisingly, overall network performance is the area of most importance for business leaders with over two-thirds (67%) claiming to have replaced their provider due to poor quality.
  • Leaders were asked which experiences would have the most negative impact on their perception of quality with their current operator.

IT Infrastructure Policy Bundle: Including Updated Working From Home and Ransomware Policies - ResearchAndMarkets.com

Retrieved on: 
Wednesday, September 7, 2022

The "IT Infrastructure Policy Bundle" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "IT Infrastructure Policy Bundle" report has been added to ResearchAndMarkets.com's offering.
  • Without well-managed policies, companies are left to ad-hoc decisions made unilaterally by everyone and anyone.
  • Research shows that well-run companies are most productive, suffer the least loss of sensitive data, and have less downtime of operations if they have good policies in place.
  • Electronic Infrastructure Policy Forms - The electronic forms that Janco has developed can be e-mailed to users, completed on the computer, and then stored electronically.

Software And BPO Services Global Market to Reach $3.86 Trillion by 2026

Retrieved on: 
Tuesday, September 6, 2022

The global software and BPO services market is expected to grow from $2,163.82 billion in 2021 to $2,444.93 billion in 2022 at a compound annual growth rate (CAGR) of 13%.

Key Points: 
  • The global software and BPO services market is expected to grow from $2,163.82 billion in 2021 to $2,444.93 billion in 2022 at a compound annual growth rate (CAGR) of 13%.
  • Asia Pacific was the largest region in software and BPO services market in 2021.
  • The regions covered in the software and BPO services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
  • High employee attrition in the BPO services industry is expected to hinder the growth of the BPO services market in the forecast period.