ITIL

EQS-News: USU is positioned as a Leader in the 2024 SPARK MatrixTM for Enterprise Service Management by Quadrant Knowledge Solutions

Retrieved on: 
Wednesday, April 10, 2024
Knowledge, Automation, HR, ITIL, Software as a service, Risk management, Improper integral, Quadrant, Knowledge management, AI, ITSM, Senior, IT infrastructure, Service, USU, Architecture, ESM, Matrix, Public sector, SPARK, Marketing, UI, Retail

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the Enterprise Service Management (ESM) vendors.

Key Points: 
  • The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the Enterprise Service Management (ESM) vendors.
  • April 9, 2024: Quadrant Knowledge Solutions announced today that it has named USU as a Q2 2024 service leader in the SPARK MatrixTM analysis of the global ESM market.
  • The Quadrant Knowledge Solutions’ SPARK Matrix™: Enterprise Service Management , includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning.
  • According to Kausal Santhosh, Analyst at Quadrant Knowledge Solutions,” USU Enterprise Service Management platform stands out as a comprehensive solution leveraging AI and automation to streamline service processes and enhance customer experiences.

Anatomy IT's HEALTHIT™ Framework Offers Providers Holistic View of IT and Cyber Readiness

Retrieved on: 
Tuesday, April 9, 2024
Health, Organization, ITIL, Anatomy, Digital, IT infrastructure, NIST, HIPAA, Framework, Investment, Computer security, Medical device

Anatomy IT's HEALTHIT™ Framework offers provider organizations of all sizes a comprehensive quantitative and qualitative assessment of IT networks, platforms, processes, and applications designed to address the complexities of healthcare IT.

Key Points: 
  • Anatomy IT's HEALTHIT™ Framework offers provider organizations of all sizes a comprehensive quantitative and qualitative assessment of IT networks, platforms, processes, and applications designed to address the complexities of healthcare IT.
  • We built this Framework after listening to customers about the need to address a gap in the market for identifying and measuring IT health.
  • Anatomy IT's HEALTHIT Framework draws on inspiration from leading organizations and prevailing standards, including the Information Technology Infrastructure Library (ITIL), the National Institute of Standards and Technology (NIST) Cybersecurity Framework, and HIPAA guidelines.
  • The Framework embodies the core principles of these standards, ensuring the healthcare IT infrastructure adheres to established industry benchmarks.

Burkland Solutions and Strategy for AI in Startup Finance

Retrieved on: 
Tuesday, April 9, 2024
HR, Software as a service, CFO, Accounting, SAN, ITIL, Artificial intelligence, Blog, CFOS, Privacy, Sales

SAN FRANCISCO, April 9, 2024 /PRNewswire-PRWeb/ -- Burkland, a full-service fractional CFO, HR, accounting, and tax provider, today announced the Burkland AI Suite, delivering enhanced back office and decision support for startups. Providing founders with financial and people expertise, Burkland is augmenting its technological capabilities with artificial intelligence (AI) to continue helping clients start smart to scale fast.

Key Points: 
  • "Embrace.ai is excited to be part of the Burkland AI Suite," said Seth Halpern, co-founder of Embrace.ai.
  • "We are closely following developments in AI, particularly around startup finance," said Steven Lord , Managing Director of Burkland's Service Delivery teams.
  • The Burkland AI Suite will help us better deliver the full value of an experienced finance team at a fraction of the full-time cost."
  • For more information from Burkland experts, founders should read " The Smarter Startup " blog, listen to the " Startup Success " podcast, and learn more about fractional services and offerings .

Forward Air Leaders Recognized for Outstanding Service

Retrieved on: 
Thursday, March 21, 2024
Supply Chain Management, Trucking, Logistics, Retail, Transport, Forward, Organization, Woman, Ageing, ITIL, Terminal, Ship, Interim, Admire, Kansas, Demand

Forward Air Corporation (NASDAQ: FWRD) (“Forward” or “the Company”) is pleased to announce that four leaders have been recognized for outstanding achievements in their respective spaces.

Key Points: 
  • Forward Air Corporation (NASDAQ: FWRD) (“Forward” or “the Company”) is pleased to announce that four leaders have been recognized for outstanding achievements in their respective spaces.
  • Supply & Demand Chain Executive has recognized the following leaders with the 2024 Pros to Know award:
    Chris Ruble – President & Chief Operating Officer, received the Lifetime Achievement award.
  • This award honors company leaders who’ve made outstanding contributions to the supply chain space.
  • This award recognizes professionals in the transportation space, including freight, trucking, rail, ships or ports, and air cargo.

Delta to Unveil its New Solutions for Intelligent Industry, Smart Energy and ICT Infrastructure at Hannover Messe 2024

Retrieved on: 
Wednesday, March 27, 2024
Automation, EV, Communication, Data center, Acquisition, AC, Delta Electronics, Delta, Warehouse, Data management, UFC, Hall, ITIL, RE100, Renewable energy

HANNOVER, Germany, March 27, 2024 /PRNewswire/ -- Delta, a global leader in power management and a provider of IoT-based smart green solutions, announced today its upcoming participation in Hannover Messe 2024 to unveil its latest advancements in Intelligent Industry Solutions, Smart EV Charging Infrastructure, and Data Centre and Telecom Infrastructure. These innovations reflect the urgent European market trends towards factory automation, sustainable mobility and energy solutions, digital transformation, and efficient data management. Delta's technology-leading and energy-efficient offerings are in perfect harmony with Europe's drive for a smarter and more sustainable future.

Key Points: 
  • These innovations reflect the urgent European market trends towards factory automation, sustainable mobility and energy solutions, digital transformation, and efficient data management.
  • "Our participation in Hannover Messe 2024 is a testament to our relentless pursuit of technological excellence and our dedication to creating a sustainable future.
  • Delta's ICT Infrastructure showcase underscores the company's commitment to bolstering robust communication infrastructure, a critical pillar in the era of digital transformation.
  • For more information about Delta's participation in Hannover Messe 2024 and its innovative solutions, please visit: www.delta-emea.com/en-GB/landing/HM24 .

Delta to Unveil its New Solutions for Intelligent Industry, Smart Energy and ICT Infrastructure at Hannover Messe 2024

Retrieved on: 
Wednesday, March 27, 2024
Automation, EV, Communication, Data center, Acquisition, AC, Delta Electronics, Delta, Warehouse, Data management, UFC, Hall, ITIL, RE100, Renewable energy

HANNOVER, Germany, March 27, 2024 /PRNewswire/ -- Delta, a global leader in power management and a provider of IoT-based smart green solutions, announced today its upcoming participation in Hannover Messe 2024 to unveil its latest advancements in Intelligent Industry Solutions, Smart EV Charging Infrastructure, and Data Centre and Telecom Infrastructure. These innovations reflect the urgent European market trends towards factory automation, sustainable mobility and energy solutions, digital transformation, and efficient data management. Delta's technology-leading and energy-efficient offerings are in perfect harmony with Europe's drive for a smarter and more sustainable future.

Key Points: 
  • These innovations reflect the urgent European market trends towards factory automation, sustainable mobility and energy solutions, digital transformation, and efficient data management.
  • "Our participation in Hannover Messe 2024 is a testament to our relentless pursuit of technological excellence and our dedication to creating a sustainable future.
  • Delta's ICT Infrastructure showcase underscores the company's commitment to bolstering robust communication infrastructure, a critical pillar in the era of digital transformation.
  • For more information about Delta's participation in Hannover Messe 2024 and its innovative solutions, please visit: www.delta-emea.com/en-GB/landing/HM24 .

Over Half (55%) of Businesses Value a Digital Trust Framework

Retrieved on: 
Tuesday, March 5, 2024
Professional Services, Data Management, Security, Technology, Other Technology, Software, Consulting, ISO, ITIL, Architecture, COBIT, Culture, Digital, GDPR, Risk, Element, ISACA, NIST, Organization, Privacy, Trust, Introduction, Research, Online shopping

More than half of organisations (55%) believe it is extremely or very important to have a digital trust framework.

Key Points: 
  • More than half of organisations (55%) believe it is extremely or very important to have a digital trust framework.
  • Digital trust is defined as the confidence in the integrity of the relationships, interactions and transactions within an associated digital ecosystem.
  • “Organisations can also see greater gains from responsible digital investments, and the Digital Trust Ecosystem Framework helps with both of these.”
    The Digital Trust Ecosystem Framework (DTEF) and portfolio of resources helps organisations understand the practices they can undertake to increase their trustworthiness and reputation by addressing the key components of digital trust: integrity, security, privacy, resilience, quality, reliability and confidence.
  • Later in the year, ISACA will also be releasing the Digital Trust Ecosystem Framework Foundation Course and Digital Trust Ecosystem Framework Foundation Certificate.

Organizations Harness Benefits of Digital Trust Through New ISACA Framework

Retrieved on: 
Tuesday, March 5, 2024
Consulting, Technology, Professional Services, Online Privacy, Small Business, Security, Other Professional Services, Networks, Internet, Mobile, Wireless, Hardware, ISO, ITIL, Architecture, Multimedia, COBIT, Culture, Digital, GDPR, Risk, Element, ISACA, NIST, Organization, Privacy, Trust, Introduction, Research, Online shopping

According to upcoming ISACA research, more than half of organizations (55 percent) believe it is extremely/very important for an organization to have a digital trust framework.

Key Points: 
  • According to upcoming ISACA research, more than half of organizations (55 percent) believe it is extremely/very important for an organization to have a digital trust framework.
  • (Graphic: ISACA)
    The Digital Trust Ecosystem Framework (DTEF) and portfolio of resources helps organizations understand the practices they can undertake to impact their trustworthiness and reputation by addressing the key components of digital trust: integrity, security, privacy, resilience, quality, reliability and confidence.
  • Digital trust, defined as confidence in the integrity of the relationships, interactions and transactions within an associated digital ecosystem, can also strengthen an organization’s bottom line.
  • “Implementing digital trust practices must be intentional, and ISACA is equipping enterprises with transformational tools to build trust with their stakeholders and see positive impact.”
    Later in the year, ISACA will also be releasing the Digital Trust Ecosystem Framework Foundation Course and Digital Trust Ecosystem Framework Foundation Certificate.

BCN Strengthens Commitment to Service Delivery with Appointment of Tom Boggs as Vice President

Retrieved on: 
Tuesday, March 5, 2024
Cloud, Windstream Holdings, Telecommunications, ITIL, Management

MORRISTOWN, N.J., March 5, 2024 /PRNewswire/ -- BCN , a U.S.-based communications technology solution provider focused on multi-location businesses announces the appointment of Tom Boggs as Vice President of Service Delivery, effective March 1st.

Key Points: 
  • MORRISTOWN, N.J., March 5, 2024 /PRNewswire/ -- BCN , a U.S.-based communications technology solution provider focused on multi-location businesses announces the appointment of Tom Boggs as Vice President of Service Delivery, effective March 1st.
  • Tom Boggs joins BCN with over 20 years of experience, demonstrating an exceptional track record in leading Service Delivery teams at telecom and managed service providers.
  • In his role as Vice President of Service Delivery, Boggs will report directly to Julian Jacquez, BCN President and COO,  further enhancing the leadership and expertise within BCN's executive team.
  • The appointment reflects BCN's continued commitment to  differentiate itself in the market through excellence in industry-leading, customer-focused Service Delivery.

Tikit by Cireson Available on Microsoft AppSource and Teams Store

Retrieved on: 
Tuesday, February 27, 2024
Cloud, SAN, ITIL, SCSM, ITSM, Software as a service, Organization, Microsoft, Microsoft Partner Network, Ecosystem, HOW, Microsoft Teams, Video game

SAN DIEGO, Feb. 27, 2024 /PRNewswire/ -- Tikit by Cireson, conversational ticketing built for Microsoft Teams, is available on Microsoft AppSource , an online cloud marketplace providing tailored line-of-business solutions, as well as directly through Microsoft Teams .

Key Points: 
  • SAN DIEGO, Feb. 27, 2024 /PRNewswire/ -- Tikit by Cireson, conversational ticketing built for Microsoft Teams, is available on Microsoft AppSource , an online cloud marketplace providing tailored line-of-business solutions, as well as directly through Microsoft Teams .
  • "Through Microsoft AppSource, customers around the world can easily find tailored line-of-business partner solutions that work with the products they already use," said Giovanni Mezgec, Vice President, Modern Work + Business Applications Field & Partner Marketing, Microsoft Corp. "We're happy to welcome Tikit by Cireson solution to the growing AppSource ecosystem, which now includes the Teams Store."
  • Cireson is a Microsoft Gold Certified partner focused on creating software solutions that natively integrate with Microsoft technology.
  • As Microsoft Service Management experts, Cireson technology is designed to maximize the value of your existing Microsoft investments.