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Cresta Named to the 2022 CB Insights AI 100 List of Most Innovative Artificial Intelligence Startups

Retrieved on:

Tuesday, May 17, 2022

SAN FRANCISCO, May 17, 2022 /PRNewswire/ -- CB Insights today named Cresta to its annual AI 100 ranking, showcasing the 100 most promising private artificial intelligence companies in the world.

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SAN FRANCISCO, May 17, 2022 /PRNewswire/ -- CB Insights today named Cresta to its annual AI 100 ranking , showcasing the 100 most promising private artificial intelligence companies in the world.
"This is the sixth year that CB Insights has recognized the most promising private artificial intelligence companies with the AI 100.
"Last year's AI 100 companies had a remarkable run, raising more than $6 billion, including 20 mega-rounds worth more than $100 million each.
Cresta turns real-time intelligence into real-time action to make the contact center smarter and every agent and manager more productive.

Cresta Now Available as a Genesys Premium AppFoundry Application

Retrieved on:

Tuesday, March 22, 2022

Cloud, Blue Nile, Behavior, GM, CX, EVP, EarthLink, CRESTA, CarMax, CEO, Entrepreneurship, Workforce, Goal, Mark (given name), Solution, SAN, Partnership, Online shopping, Intuit, Genesys, Porsche

SAN FRANCISCO, March 22, 2022 /PRNewswire/ -- Cresta, the leader in Real-Time Intelligence for the contact center, today announced it is now available on Genesys AppFoundry, the industry's largest dedicated marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees and optimize their workforce.

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"We are proud to be partnering with Genesys and a part of the Genesys AppFoundry.
"Together, Genesys and Cresta enable customer service and sales representatives and their leaders to be at their best."
Cresta will be available as a Premium Application in the Genesys AppFoundry marketplace.
Cresta turns real-time intelligence into real-time action to make the contact center smarter and every agent and manager more productive.

Five9 Partners with Cresta to Deliver AI-Driven Real-Time Intelligence

Retrieved on:

Friday, March 18, 2022

Cloud, Human, Blue Nile, LinkedIn, NASDAQ, CX, API, AHT, EarthLink, Compliance, CRESTA, CarMax, CEO, Workforce, Blog, RPC, Twitter, Automation, Solution, T-Mobile US, SAN, CSAT, Partnership, Tutoring, Online shopping, Intuit, Porsche, Facebook

SAN FRANCISCO, March 18, 2022 /PRNewswire/ -- Cresta, the leader in Real-Time Intelligence for the contact center, today announced it has accredited its real-time integration with Five9 (NASDAQ: FIVN) the industry-leading cloud contact center platform. The integration allows Cresta customers to connect into the Five9 AI driven customer engagement platform and allows Five9 customers to easily implement Cresta's advanced AI-driven real-time intelligence layer, removing technical barriers and increasing overall value from both solutions. As a part of this partnership, Five9 has also invested in Cresta's Series C funding.

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The integration allows Cresta customers to connect into the Five9 AI driven customer engagement platform and allows Five9 customers to easily implement Cresta's advanced AI-driven real-time intelligence layer, removing technical barriers and increasing overall value from both solutions.
Five9 VoiceStream helps customers, partners and system integrators leverage the power of real-time voice and add a broad range of value-added applications on top of the Five9 platform.
To learn more about Cresta and Five9, please visit the Cresta listing in the Five9 CX Marketplace.
Cresta turns real-time intelligence into real-time action to make the contact center smarter and every agent and manager more productive.

Cresta Raises Series C, Quadruples Valuation to $1.6B on its Mission to Revolutionize the Contact Center with Real-Time Intelligence

Retrieved on:

Thursday, March 17, 2022

SAN FRANCISCO, March 17, 2022 /PRNewswire/ -- Cresta, the leader in real-time intelligence for contact centers, today announced the closing of its $80 million Series C financing round, giving the company a $1.6 billion post-money valuation, quadrupling its value in a year. Over the past year, Cresta has tripled its revenue and delivered a Net Revenue Retention (NRR) of 210%.

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Over the past year, Cresta has tripled its revenue and delivered a Net Revenue Retention (NRR) of 210%.
Cresta also recently welcomed Ping Wu, the co-founder of Google Contact Center AI, as its Vice-President of Engineering and Product.
Cresta turns real-time intelligence into real-time action to make the contact center smarter and every agent and manager more productive.
Powering customer experiences for companies like CarMax, Blue Nile, Earthlink, Intuit, and Porsche, Cresta is real-time AI for the real world.

Quiq Ranks No. 38 on Inc. Magazine's List of Rocky Mountain Region's Fastest Growing Private Companies

Retrieved on:

Tuesday, March 15, 2022

38 on the third annual Inc. 5000 Regionals Rocky Mountain list , the most prestigious ranking of the fastest-growing private companies based in Colorado, Idaho, Montana, Nevada, Utah and Wyoming.

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38 on the third annual Inc. 5000 Regionals Rocky Mountain list , the most prestigious ranking of the fastest-growing private companies based in Colorado, Idaho, Montana, Nevada, Utah and Wyoming.
Born of the annual Inc. 5000 franchise, the regional list represents a unique look at the most successful companies within the Rocky Mountain region economy's most dynamic segment its independent small businesses.
Quiq is used by brands across many industries, including Overstock, Brinks Home Security, Blue Nile and Spirit Airlines.
The companies on the Inc. 2022 list show a remarkable rate of growth across all industries in the Rocky Mountain region.

Athletic Greens Raises $115M From Alpha Wave Ventures and Strategic Investors to Accelerate Global Growth and Reach Millions of New Customers

Retrieved on:

Tuesday, January 25, 2022

Rick Gerson, Chairman at Alpha Wave Global, and Mark Vadon, founder of Zulily and Blue Nile and former Chairman of Chewy, will join the Athletic Greens Board of Directors.

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Rick Gerson, Chairman at Alpha Wave Global, and Mark Vadon, founder of Zulily and Blue Nile and former Chairman of Chewy, will join the Athletic Greens Board of Directors.
Athletic Greens has fostered a robust network of digital content creators leveraged across multiple channels who can reach new customers, authentically pulling them into the engaged and passionate Athletic Greens community.
Athletic Greens is rapidly growing a new, important category within the ascendant health and wellness space built on trust, said Rick Gerson, Chairman of Alpha Wave Global.
Alpha Wave is a global investment company with offices in New York, Miami, London, Abu Dhabi, Tel Aviv, and Bangalore.

Quiq Enables Leading Brands to Win at Conversational Commerce

Retrieved on:

Friday, November 19, 2021

Built for conversational commerce, Quiq empowers clients with the tools to provide an exceptional customer experience (CX).

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Built for conversational commerce, Quiq empowers clients with the tools to provide an exceptional customer experience (CX).
Quiq enables brands like Lane Bryant, Blue Nile, Bob's Discount Furniture, Office Depot and Overstock to deliver a first-rate customer experience across the most popular messaging channels.
About Quiq Quiq is the AI-powered Conversational Platform enabling businesses to engage with customers across the most popular digital messaging channels.
Quiq for Commerce and Quiq for Customer Care combine Conversational AI and digital contact center to help commerce and service teams increase efficiency, drive revenue, and improve customer satisfaction.

Aventura Mall Announces Six New Fashion And Jewelry Retailers Opening This Fall

Retrieved on:

Thursday, November 11, 2021

Blue Nile has some of the highest quality standards in the industry and offers thousands of independently certified diamonds and fine jewelry.

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Blue Nile has some of the highest quality standards in the industry and offers thousands of independently certified diamonds and fine jewelry.
The Aventura Mall Reformation store offsets 100% of its electricity usage with wind energy and features natural and recycled materials, including vintage furniture, eco-friendly fabrics, hangers and reusable totes.
Additional retailers opening soon at Aventura Mall include Aritzia, which will be opening its first Florida store, as well as Anine Bing, Hive & Colony, several luxury brands and more.
Aventura Mall also features more than 50 eateries and restaurants, including Treats Food Hall; The Aventura Farmers Market , which showcases over 75 farmers and artisans; and the experiential Arts Aventura Mall program highlighting 20+ museum-quality pieces in a range of mediums.

Quiq Launches Conversational Commerce Payments and Conversational Surveys to Help e-Commerce Brands Drive Sales and Deliver Superior Customer Experiences

Retrieved on:

Wednesday, September 29, 2021

Built to deliver superior customer experience by enhancing the quality of every customer interaction, Quiq's new payments and customer survey features help brands enhance the quality of every customer interaction, drive higher sales within every conversation, and reap the benefits of real-time customer feedback.

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Built to deliver superior customer experience by enhancing the quality of every customer interaction, Quiq's new payments and customer survey features help brands enhance the quality of every customer interaction, drive higher sales within every conversation, and reap the benefits of real-time customer feedback.
"The ability for retailers to quickly and securely accept payments in Conversational Commerce is a game changer.
Quiq has standard support for Stripe and Braintree payments platforms and integrates with any brand's payment processing platform, through the Quiq Payments API.
Quiq for Commerce and Quiq for Customer Care combine Conversational AI and digital contact center to help commerce and service teams increase efficiency, drive revenue, and improve customer satisfaction.

Jesta I.S. and CITCON Partner to Bring Digital and Contactless Payment Solutions to Retailers Worldwide

Retrieved on:

Tuesday, September 21, 2021

Seth Friedman, Vice President of Partnerships at CITCON, said: The partnership with Jesta I.S.

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Seth Friedman, Vice President of Partnerships at CITCON, said: The partnership with Jesta I.S.
enables Vision Suite clients to quickly and cost-effectively implement payment technology to accept digital wallets enabled by CITCON.
CITCON is trusted by thousands of merchants worldwide and were excited to help Jesta I.S.
About CITCON: CITCON is the global leader in mobile payment.