FAQ

transcosmos releases an FAQ management service including SEO solutions that optimizes Google and other search engine results, thereby driving customer self-service

Thursday, January 14, 2021 - 8:05am

TOKYO, Jan. 14, 2021 /PRNewswire-PRWeb/ -- transcosmos inc. hereby announces that the company has released an FAQ management service that includes search engine optimization (SEO) solutions.

Key Points: 
  • TOKYO, Jan. 14, 2021 /PRNewswire-PRWeb/ -- transcosmos inc. hereby announces that the company has released an FAQ management service that includes search engine optimization (SEO) solutions.
  • By structuring FAQs and applying effective SEO techniques, the service helps businesses optimize their FAQ management and operations processes.
  • At the same time, consumers prefer self-service solutions over relying on customer support centers, as much as possible.
  • What's more, equipped with an FAQ engine that enables natural language search, not mere keyword matching, the service shows FAQ content that is relevant to consumer's search query.

State Pensions 2020: FAQs

Tuesday, July 28, 2020 - 3:00pm

This briefing paper looks at some of the FAQs constituents raise with their MPs about pensions.

Key Points: 
  • This briefing paper looks at some of the FAQs constituents raise with their MPs about pensions.
  • This briefing paper answers FAQs constituents raise with their MPs about State Pensions.
  • It provides some general information in relation to these FAQs and signposts to more detailed sources of information and advice.
  • Sources of information, guidance and help with individual State Pension cases include:

Tidying up: Decluttering the COPPA FAQs

Wednesday, July 22, 2020 - 10:01pm

Our recent project: updating and streamlining Complying with COPPA: Frequently Asked Questions, known as the COPPA FAQs.

Key Points: 
  • Our recent project: updating and streamlining Complying with COPPA: Frequently Asked Questions, known as the COPPA FAQs.
  • Many of the FAQs dealt with the transition from the old COPPA Rule to what people thought of as the new Rule.
  • The amended COPPA Rule has been in place for seven years, so weve deleted some FAQs and revised others that addressed that transition.
  • The COPPA FAQs are designed to be revisable and updatable based on your questions.

Workplace Pensions: FAQs

Thursday, June 11, 2020 - 3:00pm

This briefing paper answers FAQs constituents raise with their MPs about personal and workplace defined contribution (DC) pension arrangements (where you build up a pot of money that you can then use to provide an income in retirement).

Key Points: 
  • This briefing paper answers FAQs constituents raise with their MPs about personal and workplace defined contribution (DC) pension arrangements (where you build up a pot of money that you can then use to provide an income in retirement).
  • This briefing paper answers FAQs constituents raise with their MPs about personal and workplace defined contribution (DC) pension arrangements (where you build up a pot of money that you can then use to provide an income in retirement).
  • It provides some general information in relation to these FAQs and signposts to more detailed sources of information and advice.
  • The FAQ cover issues including:

    Please note that nothing in this paper should be considered as constituting legal advice.

Clickatell Announces Automated FAQ Response Solution on WhatsApp for Businesses Experiencing High Call Volumes

Thursday, May 7, 2020 - 4:33pm

Clickatell's announcement of its new Automated FAQ Response solution comes as call center operations struggle with maintaining consistent customer experience amidst support agents working remotely, consumer anxiety, lockdowns and social distancing measures.

Key Points: 
  • Clickatell's announcement of its new Automated FAQ Response solution comes as call center operations struggle with maintaining consistent customer experience amidst support agents working remotely, consumer anxiety, lockdowns and social distancing measures.
  • Clickatell's new Automated FAQ Response solution, integrated with Clickatell's cloud-based workflow automation software, enables enterprises to automate responses and provide immediate answers to customers' most frequently asked questions in WhatsApp improving customer experience and reducing operating costs.
  • Clickatell enables this with a FAQ bot that gives customers instant answers to questions on WhatsApp.
  • For details regarding our new contact center special offer, please visit our Automated FAQ Response page here.

Association of Black Cardiologists Releases COVID-19 FAQ Watch

Wednesday, April 15, 2020 - 10:52pm

WASHINGTON, April 15, 2020 /PRNewswire/ -- Today, the Association of Black Cardiologists (ABC) issued frequently asked questions (FAQ Watch) for healthcare providers related to COVID-19.

Key Points: 
  • WASHINGTON, April 15, 2020 /PRNewswire/ -- Today, the Association of Black Cardiologists (ABC) issued frequently asked questions (FAQ Watch) for healthcare providers related to COVID-19.
  • The ABC created FAQ Watch to provide a succinct update on the science and clinical challenges posed by the disease and potential cardiac implications.
  • FAQ Watch covers the clinical stages of COVID-19, associated cardiovascular complications and treatments currently advised for COVID-19 management.
  • FAQ Watch answers other critical questions, including how communities of color can diminish the spread of COVID-19 and decrease their risk of fatal outcomes.

[24]7.ai Launches Free Software to Help Businesses Communicate with Consumers During Times of Crisis

Tuesday, March 24, 2020 - 12:00pm

Business will also have the ability to update, and publish COVID-19 related FAQs anytime they need to make updates.

Key Points: 
  • Business will also have the ability to update, and publish COVID-19 related FAQs anytime they need to make updates.
  • "In times of crisis, enterprises need to ensure the safety of both employees and customers, which is why the ability to quickly respond to questions is so critical," said Rohan Ganeson, chief operating officer for [24]7.ai.
  • "We arehere to help, with a free offer that enables enterprises to quickly stand up a self-service FAQ experience, or agent experience with fast answers to customer and employee questions.
  • These solutions are designed to help customers easily find answers on the company's website, and reduce the volume of calls to the contact center."

Inference Solutions Will Give You a Team of Virtual Agents to Respond to an Influx of Customer and Employee FAQs

Monday, March 23, 2020 - 12:28pm

Inference will waive the standard licensing fees for the IVAs through June 30.

Key Points: 
  • Inference will waive the standard licensing fees for the IVAs through June 30.
  • An organization can simply create a spreadsheet of FAQs that address common inquiries, including service, operational or policy changes; helpdesk applications; or community health and safety updates.
  • Then the Inference professional services team will configure the FAQ application, set up Google Dialogflow agents, program natural language intents and deploy the service.
  • For more information, contact Inference Solutions here , or call 855-464-8222to ask our virtual agent to speak to someone in sales.

AI Start-up ExaWizards Launches "Qontextual," FAQ Search Engine

Friday, January 17, 2020 - 5:00am

TOKYO, Jan. 17, 2020 /PRNewswire/ -- ExaWizards Inc. (hereinafter, "ExaWizards"), a Tokyo-based firm specializing in development of AI-enabled services for industrial innovation and social problems solutions, launched "Qontextual," a FAQ search engine, on Thursday, January 16, 2020.

Key Points: 
  • TOKYO, Jan. 17, 2020 /PRNewswire/ -- ExaWizards Inc. (hereinafter, "ExaWizards"), a Tokyo-based firm specializing in development of AI-enabled services for industrial innovation and social problems solutions, launched "Qontextual," a FAQ search engine, on Thursday, January 16, 2020.
  • - Can be used for a wide range of purposes such as sophisticated search, callcenters, chatbots, manual search, and counter operations.
  • Qontextual is an engine that solves various issues related to text, such as Q&A, text classification, and meaning search.
  • AI automatically analyzes and displays the sought answers based on search history, which reduces the workload required for introduction and maintenance, and makes business operations more efficient.

Local household waste collection FAQs (England and Wales)

Wednesday, October 2, 2019 - 12:18am

This briefing aims to answer some of the frequently asked questions that constituents may have about their household waste collections.

Key Points: 

This briefing aims to answer some of the frequently asked questions that constituents may have about their household waste collections.