Strategic service management

HMI Performance Incentives Wins SITE Crystal Award for Group Incentive Travel

Retrieved on: 
Tuesday, April 26, 2022
People, Travel, Hyatt Regency New Orleans, Part, COVID-19, HMI, Strategic service management, Creativity, Empathy, Running, CSR, Goal, Growth, Conference, Society, Women in Film Crystal + Lucy Awards, Solution, Manning, Incentive program, SITE, Most, Partnership, Renewable energy, Tourism, Central Florida

NORWOOD, Mass., April 26, 2022 /PRNewswire-PRWeb/ -- HMI Performance Incentives, a global leader in B2B incentive solutions, is honored to accept its first ever group incentive travel award from the Society for Incentive Travel Excellence (SITE) Crystal Awards. HMI received the award in the category Most Impactful Effort Toward Corporate Social Responsibility as Part of an Incentive Program.

Key Points: 
  • NORWOOD, Mass., April 26, 2022 /PRNewswire-PRWeb/ -- HMI Performance Incentives , a global leader in B2B incentive solutions, is honored to accept its first ever group incentive travel award from the Society for Incentive Travel Excellence (SITE) Crystal Awards.
  • HMI received the award in the category Most Impactful Effort Toward Corporate Social Responsibility as Part of an Incentive Program.
  • HMI Performance Incentives was honored to receive the award in person in Dublin, Ireland at the SITE Global Conference on April 21, 2022.
  • Founded in 1980 in Cambridge, MA, HMI Performance Incentives is a global leader in designing and managing incentive loyalty solutions.

Morgan Stanley Wealth Management Launches “Come In, Let’s Talk” Podcast

Retrieved on: 
Monday, April 25, 2022
Finance, Banking, Women, Consumer, Professional Services, Bank, Lists of brands, Woman, Morgan Stanley Wealth Management, Diversity, Wealth management, Strategic service management, Computer security, Women Creating Change, Insurance, Musa, Morgan Stanley, Come In, Customer, NYSE, Talent, Retirement, Vision, Liz Dennis, Risk, Face, Wealth, Trust, Management, Financial services

Morgan Stanley Wealth Management today launched Come In, Lets Talk, a podcast series of candid, groundbreaking conversations with senior women executives who discuss their personal experiences climbing the corporate ranks and offer inspiration and specific guidance for anyone aspiring to a senior leadership position.

Key Points: 
  • Morgan Stanley Wealth Management today launched Come In, Lets Talk, a podcast series of candid, groundbreaking conversations with senior women executives who discuss their personal experiences climbing the corporate ranks and offer inspiration and specific guidance for anyone aspiring to a senior leadership position.
  • Episode 2: Rachel Wilson Using Your Voice, Managing Director, Morgan Stanley Wealth Managements Head of Data Security and Infrastructure Risk
    Episode 3: Lisa Golia Finding Balance, Managing Director, Head of Strategic Services for Morgan Stanley Wealth Management
    Episode 4: Margaret Flynn-Martin Advancing Careers Through Relationships, Managing Director, Head of Relationship Management for Morgan Stanley Wealth Management
    Episode 5: Rosalie Berman Building a High-Performance Team, Managing Director, Head of Reinvestment at Morgan Stanley Wealth Management
    Episode 6: Liz Dennis Leading with Vision, Managing Director, Head of Private Wealth Management at Morgan Stanley
    Episode 7: Ileana Musa Influencing to Create Change, Managing Director, Head of International Banking and Lending at Morgan Stanley
    Episode 8: Kara Underwood Season Wrap & Personal Brand, Managing Director, Head of Wealth Management Diversity, Inclusion, and Talent
    Im continually impressed that the women of our Firm share ideas, support each other and find moments to connect - in ways that are really special and generous, said Andy Saperstein, Co-President of Morgan Stanley.
  • These conversations felt personal and surprising, said the host of Come In, Lets Talk, Stacie Hoffmeister, Managing Director, Head of Home Office Talent and Diversity.
  • Morgan Stanley (NYSE: MS) is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services.

ActionIQ Releases Industry First B2B Customer Experience Scorecard

Retrieved on: 
Monday, April 25, 2022
Technology, Perception, Marketing, CDP, Strategic service management, Growth, Scorecard, CX, B2B, Industry, Trust, U.S, Online shopping, G2000

NEW YORK, April 25, 2022 /PRNewswire/ -- ActionIQ , the leading Enterprise Customer Data Platform (CDP), today made available the CX IQ Scorecard for the B2B Technology industry .

Key Points: 
  • NEW YORK, April 25, 2022 /PRNewswire/ -- ActionIQ , the leading Enterprise Customer Data Platform (CDP), today made available the CX IQ Scorecard for the B2B Technology industry .
  • The CX IQ Scorecard is a self-service tool solution that allows B2B Brands to benchmark their Customer Experience performance against their industry peers and customer preferences.
  • The industry-first scorecard is based on the CX IQ Index , an expansive multi-industry survey that measured the state of customer experience (CX) from the perspective of both businesses and customers in the U.S.
  • ActionIQ helps G2000 companies by connecting their first-party customer data, providing an easy-to-use interface for business users to access customer insights and enabling customer orchestration across channels.

ActionIQ Releases Industry First B2B Customer Experience Scorecard

Retrieved on: 
Monday, April 25, 2022
Technology, Perception, Marketing, CDP, Strategic service management, Growth, Scorecard, CX, B2B, Industry, Trust, U.S, Online shopping, G2000

NEW YORK, April 25, 2022 /PRNewswire/ -- ActionIQ , the leading Enterprise Customer Data Platform (CDP), today made available the CX IQ Scorecard for the B2B Technology industry .

Key Points: 
  • NEW YORK, April 25, 2022 /PRNewswire/ -- ActionIQ , the leading Enterprise Customer Data Platform (CDP), today made available the CX IQ Scorecard for the B2B Technology industry .
  • The CX IQ Scorecard is a self-service tool solution that allows B2B Brands to benchmark their Customer Experience performance against their industry peers and customer preferences.
  • The industry-first scorecard is based on the CX IQ Index , an expansive multi-industry survey that measured the state of customer experience (CX) from the perspective of both businesses and customers in the U.S.
  • ActionIQ helps G2000 companies by connecting their first-party customer data, providing an easy-to-use interface for business users to access customer insights and enabling customer orchestration across channels.

GrowFL Announces Lacerta Therapeutics as an Honoree: 11th Annual Florida Companies to Watch

Retrieved on: 
Wednesday, February 16, 2022
Biotechnology, Genetics, Health, AAV, CEO, Chief executive officer, Doctor of Philosophy, Leadership, Association, Woman, Courage, Therapy, Antibody, Strategic service management, Growth, Pharmaceutical industry, Video game

Lacerta Therapeutics is pleased to be among the top 50 second-stage companies in Florida selected as an 11th Annual GrowFL Florida Companies to Watch honoree, a statewide competition that identifies companies expected to see significant growth over the next several years.

Key Points: 
  • Lacerta Therapeutics is pleased to be among the top 50 second-stage companies in Florida selected as an 11th Annual GrowFL Florida Companies to Watch honoree, a statewide competition that identifies companies expected to see significant growth over the next several years.
  • The 11th Annual GrowFL Florida Companies to Watch awards celebration is sponsored by Nperspective CFO & Strategic Services, in association with the Edward Lowe Foundation.
  • Despite the challenges thrown their way and pivoting through a pandemic, these companies embody the unshakeable resiliency of Floridas entrepreneurs, said Lisa McIntosh, GrowFL Florida Companies to Watch Chair and founder of C-E-Optimal Advisors.
  • In addition to the GrowFL award, Lacerta Therapeutics was recently honored as the 2021 Alachua Chamber Business of the Year.

ActionIQ 2022 CX IQ Index Reveals Large Gaps in Companies' Self-Reported CX Performance & Actual Consumer Experiences

Retrieved on: 
Wednesday, February 16, 2022
United Kingdom, Technology, Financial services, Perception, CX, CDP, Clothing, U.S, Music, Big Media Publishers, Privacy, Marketing, Food, Strategic service management, Overalls, Research, News, Face, Industry, B2B, Organization, Online shopping, Retail, G2000

The research also revealed that when it comes to CX, data protection and privacy are most important to consumers.

Key Points: 
  • The research also revealed that when it comes to CX, data protection and privacy are most important to consumers.
  • Fifty-five percent of consumers say data protection is "very important" to customer experience more than any other CX characteristic.
  • ActionIQ surveyed more than 400 consumers across the U.S. and U.K. to understand what matters most to them in terms of CX.
  • We concentrate on solving enterprise data challenges so that teams are empowered to create authentic customer experiences across all brand touchpoints.

ActionIQ 2022 CX IQ Index Reveals Large Gaps in Companies' Self-Reported CX Performance & Actual Consumer Experiences

Retrieved on: 
Wednesday, February 16, 2022
CX, CDP, U.S, Overalls, Research, Marketing, Privacy, Face, Perception, Organization, Strategic service management, Online shopping, Retail, G2000

The results reveal a significant gap between CX perception and performance, showing that while 55% of U.K. businesses rate customers as "very satisfied" with CX, only 26% of U.K. consumers feel the same.

Key Points: 
  • The results reveal a significant gap between CX perception and performance, showing that while 55% of U.K. businesses rate customers as "very satisfied" with CX, only 26% of U.K. consumers feel the same.
  • The research also revealed that when it comes to CX, data protection and privacy are most important to U.K. consumers.
  • Forty-six percent of consumers say data protection is "very important" to customer experience more than any other CX characteristic.
  • ActionIQ surveyed more than 400 consumers across the U.S. and U.K. to understand what matters most to them in terms of CX.

CBTS Recognized as a Top Frost Radar Report Communications Leader for Second Year in a Row

Retrieved on: 
Monday, February 7, 2022
Technology, Mobile, Wireless, Consulting, Security, Telecommunications, Professional Services, Software, Networks, Internet, Cloud, Industry, Senior, Government, Growth, Fellow, Digital transformation, Computation offloading, Strategic service management, Computer security, Solution, Frost & Sullivan, Leadership, Communication, Health, Efficiency, Technology, Cloud communications, Development, Workforce, Organization, Generation Z, Unified communications as a service, Generation, Education, Unified communications, Frost, Mobile phone, Management, Hosting

In its 2021 Frost Radar Report , the international market researcher recognized CBTS as a growth and innovation leader for the second consecutive year.

Key Points: 
  • In its 2021 Frost Radar Report , the international market researcher recognized CBTS as a growth and innovation leader for the second consecutive year.
  • CBTS differentiates itself among Hosted Telephony and UCaaS providers via its extensive cloud, infrastructure, communications, and consulting expertise.
  • According to Frost & Sullivan, organizations will need to embrace innovative communications technologies, especially as employees adapt to hybrid work and digital-native Generation Z enters the workforce.
  • Contact CBTS today to learn more about how CBTS Hosted IP Telephony and UCaaS solutions can improve the performance and efficiency of your distributed workforce.

UK-Based Northern VoIP Now Offers Centric Swap (CNS) Payment Option for Their Telephony and IT Customers

Retrieved on: 
Monday, January 24, 2022
IP, Cryptocurrency, Centric, CNS, Adoption, Strategic service management, Psychology, Communication, Solution, Worldwide, Industry, Orkney, Human voice, SSP, Twitter, Unified communications, Next-generation network, Blockchain, Office supplies, Voice over IP, Telegraphy

LONDON, Jan. 24, 2022 /PRNewswire-PRWeb/ -- Northern VoIP of the Orkney Islands, Scotland now offers customers in the UK and around the world an option to pay with Centric Swap ( CNS ).

Key Points: 
  • LONDON, Jan. 24, 2022 /PRNewswire-PRWeb/ -- Northern VoIP of the Orkney Islands, Scotland now offers customers in the UK and around the world an option to pay with Centric Swap ( CNS ).
  • Through their VoIP Store , the company offers an extensive array of VoIP (Voice over IP) products from leading manufacturers.
  • "Northern VoIP is excited to offer customers a Centric Swap payment option, plus a five percent discount on products and services purchased with CNS," said Johnson.
  • Centric's Chief Operating Officer Tommy Butcher said, "Northern VoIP offers an impressive selection of VoIP products for customers in the UK and beyond.

GrowFL Announces 11th Annual Florida Companies To Watch

Retrieved on: 
Friday, October 8, 2021
Hard Rock Live, Entrepreneurship, Chief executive officer, COVID-19, Courage, Program, CFOS, Growth, Patient satisfaction, Woman, Strategic service management, Association, Celebration, CEO, Patient, Sale, Technology, Pharmaceutical industry, Management, Video game

TAMPA, Fla., Oct. 8, 2021 /PRNewswire-PRWeb/ -- ClearGage, a leader in healthcare payments technology and patient financing, is pleased to be among the top 50 second-stage companies in Florida selected as a 11th Annual GrowFL Florida Companies to Watch honorees, a statewide competition that identifies companies expected to see significant growth over the next several years.

Key Points: 
  • TAMPA, Fla., Oct. 8, 2021 /PRNewswire-PRWeb/ -- ClearGage, a leader in healthcare payments technology and patient financing, is pleased to be among the top 50 second-stage companies in Florida selected as a 11th Annual GrowFL Florida Companies to Watch honorees, a statewide competition that identifies companies expected to see significant growth over the next several years.
  • The 11th Annual GrowFL Florida Companies to Watch awards celebration is brought to you by Nperspective CFO & Strategic Services, in association with the Edward Lowe Foundation.
  • Companies named to the list will be officially recognized at the 11th Annual GrowFL Florida Companies to Watch Celebration on February 17, 2022, at the Hard Rock Live in Universal CityWalk, Orlando, FL.
  • The full list of Florida-based businesses on the GrowFL Florida Companies to Watch list can be viewed in the attached image.