Strategic service management

Blue Mantis Board Names Josh Dinneen as Next Chief Executive Officer – Long-Tenured CEO Ron Dupler to Become Chairman

Retrieved on: 
Tuesday, November 14, 2023
CRN, The Channel Company, Acquisition, CrowdStrike, Strategic service management, NTG, Dinneen, MSP, Investment, Cisco, Marketing, CIO, Dell, High-velocity cloud, Blue, MVP, Ingram Micro, Lead, HP, Growth, CISO, Microsoft, Business, VMware, Management

Current CEO Ron Dupler will assume the role of Chairman and will remain a board member, devoting his time to supporting Dinneen and Blue Mantis customers and partners in a strategic advisory role.

Key Points: 
  • Current CEO Ron Dupler will assume the role of Chairman and will remain a board member, devoting his time to supporting Dinneen and Blue Mantis customers and partners in a strategic advisory role.
  • “This is the perfect time for Josh Dinneen to become Blue Mantis’ next Chief Executive Officer.
  • We've selected a very strong and proven leader at a time when our company is well positioned for accelerating its growth,” said current Blue Mantis CEO Ron Dupler.
  • Partnering with Dupler and the Blue Mantis executive team, Dinneen has spearheaded the firm’s transformation from a solutions integration company to an award-winning MSP.

Dave Kaplan Appointed as Senior Vice President of Global Delivery at Faye

Retrieved on: 
Thursday, September 14, 2023
Strategic service management, Professional services, Software as a service, Senior, National Engineering Services Pakistan, CX, Computer Support Services, Salesforce Marketing Cloud, Momentive (software company), CRM, Managed services, Growth, Global delivery model, Salesforce, Software, Management, Nuance, Oracle

CALABASAS, Calif., Sept. 14, 2023 /PRNewswire-PRWeb/ -- Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, is thrilled to announce the appointment of Dave Kaplan as Senior Vice President of Global Delivery. Dave brings a wealth of experience in professional services and customer success across multiple SaaS solutions, driving digital transformation and omnichannel customer experiences.

Key Points: 
  • CALABASAS, Calif., Sept. 14, 2023 /PRNewswire-PRWeb/ -- Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, is thrilled to announce the appointment of Dave Kaplan as Senior Vice President of Global Delivery.
  • Dave brings a wealth of experience in professional services and customer success across multiple SaaS solutions, driving digital transformation and omnichannel customer experiences.
  • "Dave Kaplan's arrival perfectly aligns with Faye's long-term vision and business plan," said David Faye, CEO of Faye.
  • At Faye, Dave will assume responsibility for Professional Services, Strategic Services, Managed Services, Support Services, and Engineering Services.

Tackle Sees a Surge in GTM Teams Utilizing Co-Sell and AWS Marketplace Private Offers Inside of Salesforce

Retrieved on: 
Monday, September 11, 2023
Cloud, Amazon Web Services, Strategic service management, B2B, Software, Independent software vendor, Mystery Tackle Box, EULA, Friction, ACE, Growth, Partnership, Micro ISV, AWS, Automation, APN, Sales, Cryptocurrency, Tackle, Salesforce

BOISE, Idaho, Sept. 11, 2023 /PRNewswire/ -- Tackle.io, the end-to-end solution for B2B software companies to generate revenue through a data-driven Cloud go-to-market (Cloud GTM), reveals that there has been a 10x increase in co-sell inside of Salesforce through the Tackle Cloud GTM Platform as software sellers see this as the foundation to build sales momentum, generate larger deal sizes, and build a stronger relationship with Amazon Web Services (AWS). Tackle puts both co-sell operations and AWS Marketplace Private Offers in the hands of the sales team so they can manage each opportunity from creation to co-sell to close all within their system of record to streamline manual processes and increase seller adoption. AWS Marketplace Private Offers is a purchasing program that allows sellers and buyers to negotiate custom prices and end-user licensing agreement (EULA) terms for purchases in AWS Marketplace.

Key Points: 
  • AWS Marketplace Private Offers is a purchasing program that allows sellers and buyers to negotiate custom prices and end-user licensing agreement (EULA) terms for purchases in AWS Marketplace.
  • As AWS Marketplace and co-sell have become central to how Independent Software Vendors (ISVs) go-to-market, it is becoming a must-have to manage these processes inside of Salesforce.
  • "We are automating the co-sell management process with AWS by leveraging Tackle Co-Sell inside of Salesforce," said Mike Mason, Regional Sales Director, Varonis.
  • To learn more about scaling Cloud GTM Private Offers and co-sell inside of Salesforce, read more here .

NLP Logix Recognized as Top Contender in GrowFL's Florida Companies to Watch Awards

Retrieved on: 
Tuesday, August 29, 2023
Artificial intelligence, Strategic service management, Employment, Intelligence, Critics and Awards Program for High School Students, Machine learning, NLP, Renewable energy, Video game

JACKSONVILLE, Fla., Aug. 28, 2023 /PRNewswire/ -- NLP Logix, a pioneer in artificial intelligence (AI) Consultancy, is proud to announce its distinction as a finalist in GrowFL's 13th Annual Florida Companies to Watch Awards.

Key Points: 
  • JACKSONVILLE, Fla., Aug. 28, 2023 /PRNewswire/ -- NLP Logix, a pioneer in artificial intelligence (AI) Consultancy, is proud to announce its distinction as a finalist in GrowFL's 13th Annual Florida Companies to Watch Awards.
  • NLP Logix's exceptional growth and innovation have propelled it to a leading position in the artificial intelligence and machine learning sector, aligning perfectly with the Companies to Watch program's ethos.
  • Reflecting on this accomplishment, Ted Willich, CEO of NLP Logix, remarked, "Earning finalist status in the GrowFL Florida Companies to Watch Awards underscores the dedication of our NLP Logix team.
  • The Companies to Watch accolade underscores NLP Logix's dedication to innovation, excellence, and ongoing contribution to Florida's economic landscape.

Optimove Expands Strategic Services Offering to Include SMS

Retrieved on: 
Tuesday, August 15, 2023
Data modeling, Heart, Strategic service management, Marketing, Business, BI, Data mining, DMAA, CRM, Very important person, SMS, KPI-driven code analysis, Sales, Mobile phone

NEW YORK, Aug. 15, 2023 (GLOBE NEWSWIRE) -- Optimove , the first Customer-Led Marketing Platform, today announced it now includes SMS marketing in its comprehensive Strategic Services offering for email marketing, data analytics, and predictive modeling.

Key Points: 
  • NEW YORK, Aug. 15, 2023 (GLOBE NEWSWIRE) -- Optimove , the first Customer-Led Marketing Platform, today announced it now includes SMS marketing in its comprehensive Strategic Services offering for email marketing, data analytics, and predictive modeling.
  • The expansion provides the company’s client base with a holistic, all-in-one Strategic Services solution.
  • In tandem with incorporating SMS capabilities into its product, Optimove has expanded its Strategic Services offering to encompass SMS expertise alongside the existing services that include:
    Marketing strategy consulting – Strategic consulting on short- and long-term marketing programs to impact business KPIs such as conversion plans, cross-sell strategies and churn prevention marketing programs.
  • We are thrilled to announce this expansion to our Strategic Services offering."

Tackle.io announces a collaboration with AWS to help ISVs accelerate revenue through Cloud go-to-market

Retrieved on: 
Wednesday, July 26, 2023
Strategic service management, Amazon Web Services, B2B, Lace, Channel partner, ACE, GTM, ISV, Micro ISV, Salesforce, CPPO, AWS, Software, Network equipment provider, Retail, Cloud, Tackle

BOISE, Idaho, July 26, 2023 /PRNewswire/ -- Tackle.io, an end-to-end solution for B2B software companies to generate revenue through the cloud, announced today a collaboration with Amazon Web Services (AWS) to help independent software vendors (ISVs) accelerate their Cloud go-to-market (Cloud GTM) journey with AWS. This collaboration provides ISVs the software and services they need to scale with AWS by driving a complete go-to-market motion through co-sell and AWS Marketplace. 

Key Points: 
  • Tackle to accelerate the ISV go-to-market experience and drive scale through data, co-sell, and AWS Marketplace
    BOISE, Idaho, July 26, 2023 /PRNewswire/ -- Tackle.io , an end-to-end solution for B2B software companies to generate revenue through the cloud, announced today a collaboration with Amazon Web Services (AWS) to help independent software vendors (ISVs) accelerate their Cloud go-to-market (Cloud GTM) journey with AWS.
  • This collaboration provides ISVs the software and services they need to scale with AWS by driving a complete go-to-market motion through co-sell and AWS Marketplace.
  • "Cloud marketplaces and co-sell have become the center of how ISVs go-to-market with AWS," said John Jahnke, CEO of Tackle.
  • "AWS continues to invest deeply in the AWS Partner experience to provide resources that allow ISVs to grow," said Chris Grusz, managing director, Technology Partnerships at AWS.

Coretelligent Pioneers New Vision for Managed Services, Fueled by Strategic Growth, Expanded Team, and Innovative Products

Retrieved on: 
Tuesday, July 25, 2023
Data Management, Security, Technology, Other Technology, Networks, Internet, Acceleration, SharePoint, Data management, Strategic service management, Customer success, Communication, Human resources, PwC, API, Risk management, Solution architecture, Microsoft, MIT, Financial Technologies Group, Strategic planning, Architecture, Accounting, Privacy, Organization, Cooper, Barclays, Netcom, Trust, Acquisition, Arigo, Acqui-hiring, Risk, Demandware, CFO, Kofel, ServiceNow, Growth, Culture, TCO, HP, ROI, SVP, Dell Technologies, Corporate development, Consultant, Industrial design, Management, Sales, Yottaa, Oracle, Marketing

"Beyond mere growth, we are undergoing a profound evolution, revolutionizing how businesses harness managed services to their advantage.

Key Points: 
  • "Beyond mere growth, we are undergoing a profound evolution, revolutionizing how businesses harness managed services to their advantage.
  • Throughout this growth journey, our steadfast commitment remains fixed on enhancing our customers' experiences and providing exceptional support," said Kevin J. Routhier, CEO of Coretelligent.
  • Pacheco brings a wealth of expertise in strategic planning, accounting, reporting, mergers and acquisitions, capital structure, and risk management.
  • In its quest for continuous innovation, Coretelligent has launched and expanded several solutions based on the invaluable feedback of its clients.

Marigold™ Expands and Bolsters Global Strategy and Services Division

Retrieved on: 
Wednesday, June 28, 2023
Cloud, Heart, Martech, Strategic service management, Travel, Acxiom, Education, Marketing, CX, Military Open Simulator Enterprise Strategy, Microsoft, Salesforce Marketing Cloud, Publishing, Acquisition, Restaurant, CRM, Salesforce, Sales, Retail, Service, Architecture, Marigold

NASHVILLE, Tenn., June 28, 2023 (GLOBE NEWSWIRE) -- Marigold, a global martech leader focused on delivering relationship marketing solutions that help marketers acquire, grow and retain customers, today introduced an expanded and restructured Global Strategy and Services division that combines the professional services teams of its integrated product suite of cross-channel email and martech solutions under the Marigold brand.

Key Points: 
  • This expanded Strategy and Services division brings together the services teams, relationship marketing strategists and industry experts across Marigold’s purpose-built solutions to deliver white-glove services and strategic support for marketing teams around the world.
  • “We are thrilled to expand our Strategy and Services division to support business growth for marketing teams around the world.
  • She previously held strategy leadership roles at CRM agencies and martech organizations including Acxiom, MRM//McCann and Harte Hanks, serving clients in retail, travel, media, healthcare and financial services.
  • For more information about Marigold’s Strategy and Services offerings, connect with Jamshed Mughal at [email protected] .

Botify Advantage Combines Technology, Data, and Seasoned Expertise to Deliver Faster Organic Growth

Retrieved on: 
Tuesday, June 27, 2023
Software, Professional Services, Internet, Search Engine Optimization, Search Engine Marketing, Technology, Artificial Intelligence, Digital Marketing, Data Analytics, Marketing, Content Marketing, Communications, Consulting, Strategic service management, Business operations, CMOS, Activation, State Street Bank and Trust Company, TuneIn, Development, Sales, Intelligence

Botify , a leading performance marketing platform for organic search, today announced the launch of Botify Advantage – scalable consulting and managed services designed to help customers achieve organic impact faster.

Key Points: 
  • Botify , a leading performance marketing platform for organic search, today announced the launch of Botify Advantage – scalable consulting and managed services designed to help customers achieve organic impact faster.
  • The new strategic offering promises to boost customer and agency capacity with industry-leading organic search expertise.
  • View the full release here: https://www.businesswire.com/news/home/20230627954860/en/
    Botify today announced the launch of Botify Advantage.
  • By keeping their technology, data, and services under the same roof, Botify Advantage delivers faster time to value for enterprises that want to scale organic growth.

CSPi Welcomes Miami Dolphins as New Acronis #TeamUp Partner

Retrieved on: 
Tuesday, May 2, 2023
Cloud, Miami Dolphins, Strategic service management, Partnership, Marketing, Modcomp, Global Network for Advanced Management, MSP, Organization, Acronis, Veolia Water Technologies & Solutions, Arms industry, Drug, Tourism, Risk management

As part of the Acronis #TeamUp Program for service providers and through this partnership, CSPi will be providing the Miami Dolphins with Acronis' cyber protection solutions, including Acronis Cyber Protect Cloud , Cyber Backup , and Advanced Management .

Key Points: 
  • As part of the Acronis #TeamUp Program for service providers and through this partnership, CSPi will be providing the Miami Dolphins with Acronis' cyber protection solutions, including Acronis Cyber Protect Cloud , Cyber Backup , and Advanced Management .
  • "The Miami Dolphins are excited to partner with CSPi and Acronis, two companies that are leaders in their respective fields, to enhance our cyber security posture," Miami Dolphins Senior Vice President and Chief Revenue Officer Jeremy Walls said.
  • “CSPi Technology Solutions is thrilled to announce our partnership with the Miami Dolphins as their Acronis CyberFit Partner.” emphasized Nick Monfreda, VP of Managed & Strategic Services at CSPi Technology Solutions.
  • "We are excited to partner with the Miami Dolphins and provide them with Acronis' industry-leading and innovative cyber protection solutions," said Acronis Vice President and General Manager, Americas, Pat Hurley.