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UJET Accelerates International Expansion and Announces Key New Hires

Retrieved on:

Thursday, March 17, 2022

UJET Inc ., the worlds most advanced cloud contact center provider, today announced international expansion plans in high-growth markets supported by key executive hires.

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UJET Inc ., the worlds most advanced cloud contact center provider, today announced international expansion plans in high-growth markets supported by key executive hires.
UJET will also serve its Asian Pacific markets with a new office and partnership in Australia and New Zealand.
A 16-year customer experience (CX) industry veteran, Alamouri has a strong track record of delivering exponential growth and helping operationalize the international expansion plans of global companies in this region.
Innovative brands like Instacart, Turo, Wag!, and Atom Tickets trust UJET to deliver exceptional CX, no matter their size or location.

UJET Named Google Chrome Enterprise Recommended Partner

Retrieved on:

Wednesday, March 16, 2022

UJET Inc ., the worlds first and only CCaaS 3.0 cloud contact center provider, today announced that Google has named ujet.cx a Chrome Enterprise Recommended solution for the contact center.

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UJET Inc ., the worlds first and only CCaaS 3.0 cloud contact center provider, today announced that Google has named ujet.cx a Chrome Enterprise Recommended solution for the contact center.
"With our latest advancements to offer fully optimized solutions for contact centers on Chrome OS, we're excited to announce UJET as one of the designated contact center solutions in Chrome Enterprise Recommended.
This not only expands the scope of the existing Google and UJET partnership, but it also ensures UJET meets the technical requirements to be considered a validated solution for Chrome OS," said Gregg Fiddes, Head of Chrome Enterprise Technology Partnerships for Chrome OS.
About Google Chrome Enterprise Recommended Program:
Chrome Enterprise Recommended is Googles new partner program that identifies optimized solutions.

UJET Launches CX Intercloud, the Contact Center Industry’s First Cloud to Cloud Failover Solution

Retrieved on:

Wednesday, March 2, 2022

UJET Inc ., the worlds most advanced cloud contact center provider, today announced CX Intercloud, a next-gen, high-availability, multicloud architecture offering automatic failover between public cloud infrastructures for unprecedented resiliency, business continuity, and disaster recovery readiness.

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UJET Inc ., the worlds most advanced cloud contact center provider, today announced CX Intercloud, a next-gen, high-availability, multicloud architecture offering automatic failover between public cloud infrastructures for unprecedented resiliency, business continuity, and disaster recovery readiness.
CX Intercloud enables customers to have their UJET instance pre-deployed across multiple cloud platforms.
This dynamic cross cloud availability construct eliminates the downtime risk of service dependency on a single cloud provider.
CX Intercloud represents an evolution in dynamic multicloud capabilities for the contact center market, stated Vasili Triant, chief operating officer for UJET.

Karen Bowman of UJET Recognized as 2022 CRN® Channel Chief

Retrieved on:

Thursday, February 10, 2022

UJET, Inc ., the worlds first and only CCaaS 3.0 cloud contact center provider, announced today that CRN, a brand of The Channel Company, has named Karen Bowman, Vice President of Global Channels for ujet.cx, to its 2022 list of Channel Chiefs.

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UJET, Inc ., the worlds first and only CCaaS 3.0 cloud contact center provider, announced today that CRN, a brand of The Channel Company, has named Karen Bowman, Vice President of Global Channels for ujet.cx, to its 2022 list of Channel Chiefs.
The annual CRN Channel Chiefs list recognizes top IT channel vendor executives who continually demonstrate expertise, influence and innovation in channel leadership.
Channel Chief honorees are selected by a panel of CRN editors for their channel dedication, industry stature and accomplishments as channel advocates.
The 2022 Channel Chiefs are influential leaders who continue to shape the IT channel with innovative strategies, programs and partnerships.

G2 Names UJET a 2022 Best Software Awards Winner

Retrieved on:

Wednesday, February 9, 2022

Technology, Software, Mobile, Wireless, Atom Tickets, Industry, CCAA, Human, CX, Digital, HubSpot, Twitter, Marketing, Integration, Adobe, CEO, Zoom, Smartphone, LinkedIn, Frustration, Salesforce, Online shopping, G2

UJET, Inc ., the worlds first and only CCaaS 3.0 cloud contact center provider, today announced it has been named a winner of G2s 2022 Best Software Awards, based on hundreds of positive customer reviews.

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UJET, Inc ., the worlds first and only CCaaS 3.0 cloud contact center provider, today announced it has been named a winner of G2s 2022 Best Software Awards, based on hundreds of positive customer reviews.
UJET is ushering in the next generation of smartphone-era tools for a customer experience like never before, said Baker Johnson, Chief Marketing Officer, UJET.
In January, UJET was also recognized by G2 as #1 in Contact Center User Satisfaction for the 7th consecutive quarter in the 2022 Winter Grid Report .
G2 is the world's largest and most trusted software marketplace, helping more than 60 million people every year make smarter software decisions based on authentic peer reviews.

Liberated Syndication Announces John W. Gibbons as President & Chief Product Officer

Retrieved on:

Monday, January 24, 2022

Liberated Syndication Inc. (LSYN) (Libsyn or the Company), the industrys leading podcast hosting platform and advertising marketplace, today announced that it has hired John W. Gibbons as President & Chief Product Officer.

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Liberated Syndication Inc. (LSYN) (Libsyn or the Company), the industrys leading podcast hosting platform and advertising marketplace, today announced that it has hired John W. Gibbons as President & Chief Product Officer.
Mr. Gibbons will be responsible for overseeing the product and innovation team and working closely with the CEO and Board to further Libsyns market expansion strategy.
Mr. Gibbons has been at the forefront of the podcast and digital media industries throughout his career.
Liberated Syndication is headquartered in Pittsburgh with a world-class team in 16 cities including Nashville, Charleston, and New York City.

UJET Launches Highly Flexible Options for Small and Medium Contact Centers

Retrieved on:

Wednesday, January 19, 2022

With these new offers, companies of any size can now:

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With these new offers, companies of any size can now:
Conveniently purchase UJET solutions directly through the ujet.cx website with a credit card.
Use the telecommunications provider of their choice with UJETs Bring Your Own Carrier option, or leverage UJETs global voice infrastructure.
Small and medium contact centers need greater control and flexibility to improve their toolsets and the customer experience they deliver, said Vasili Triant, Chief Operating Officer of UJET.
With UJET, weve improved overall customer experience and lowered our operational costs on a platform designed to grow with us.

Customers Rank Cloud Contact Center Provider UJET #1 in User Satisfaction for the 7th Consecutive Quarter

Retrieved on:

Wednesday, January 12, 2022

Data Management, Technology, VoIP, Telecommunications, Software, Networks, G2, Social media use by businesses, Call centre, Human, CX, Atom Tickets, Digital, CCAA, Marketing, Frustration, Smartphone, Online shopping

UJET, Inc. , the worlds first and only CCaaS 3.0 cloud contact center provider, announced today that it has been named the leader in G2s 2022 Winter Grid Report for User Satisfaction in Contact Center Operations Software for the seventh consecutive quarter with a score of 98 out of 100.

Key Points:

UJET, Inc. , the worlds first and only CCaaS 3.0 cloud contact center provider, announced today that it has been named the leader in G2s 2022 Winter Grid Report for User Satisfaction in Contact Center Operations Software for the seventh consecutive quarter with a score of 98 out of 100.
Best usability including easiest setup and user adoption for both enterprise and mid-market customers, including #1 in users most likely to recommend UJET in the enterprise segment.
We provide our customers with top-notch service and cutting-edge technology that outperforms legacy contact center systems, said Vasili Triant, Chief Operating Officer of ujet.cx.
To learn more about UJETs G2 rankings, visit https://www.g2.com/products/ujet/reviews
UJET is the worlds first and only cloud contact center platform for smartphone era CX.

Built In Honors UJET in 2022 Best Places to Work Awards

Retrieved on:

Thursday, January 6, 2022

Were thrilled to be recognized by Built In and look forward to another year of being a people-first company as we rapidly grow our team.

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Were thrilled to be recognized by Built In and look forward to another year of being a people-first company as we rapidly grow our team.
Built In also weighs criteria like remote and flexible work opportunities, employee development programs and other people-first cultural offerings.
It is my honor to extend congratulations to the 2022 Best Places to Work winners, says Sheridan Orr, chief marketing officer at Built In.
Built Ins esteemed Best Places to Work Awards, now in its fourth year, honor companies across numerous categories: 100 Best Places to Work, 50 Best Small Places to Work, 100 Best Midsize Places to Work , 50 Companies with the Best Benefits and 50 Best Paying Companies, 100 Best Large Companies to Work For, and 50 Best Remote-First Places to Work.

UJET and Assembled Partner to Enable Seamless Customer Service and Intelligent Workforce Management

Retrieved on:

Thursday, December 16, 2021

The partnership equips UJET customers with greater insights and enhanced support team capabilities to provide timely, high-quality customer experiences at scale.

Key Points:

The partnership equips UJET customers with greater insights and enhanced support team capabilities to provide timely, high-quality customer experiences at scale.
Combined with UJETs ability to unify consumer data for a more contextual and frictionless customer journey, support teams can engage with customers like never before.
In pairing up with UJET, were able to offer intelligent workforce management capabilities to the most innovative support teams, from agents to team leads to management.
The partnership enables UJET and Assembled to offer a truly seamless workflow in which CCaaS is supercharged by intelligent, productivity-driving workforce management.