TELUS INTERNATIONAL


Associated tags: E-commerce, Trust, Automation, Safety, Telus International, Insurance, Travel, Fintech, CX, Health, TELUS, Software, NYSE, Professional Services, TSX, Data Management, Artificial Intelligence, Communications, Consulting, AI, Science and technology in Asia, Internet

Locations: FRANCE, AFRICA, EUROPE, SPAIN, SOUTH AFRICA, MOROCCO, CENTRAL AMERICA, ML, AUSTRALIA/OCEANIA, SINGAPORE, NEW ZEALAND, AUSTRALIA, ASIA PACIFIC, QA, BRITISH COLUMBIA, QUEBEC, NORTH AMERICA, CANADA

TELUS International Strengthens Its Board of Directors With the Addition of Four Talented Independent Directors

Retrieved on: 
Monday, October 25, 2021

We are pleased to welcome Olin, Sue, Carolyn and Sandra, with their wealth of knowledge and expertise, to our board of directors, said Josh Blair, chair of the board of TELUS International.

Key Points: 
  • We are pleased to welcome Olin, Sue, Carolyn and Sandra, with their wealth of knowledge and expertise, to our board of directors, said Josh Blair, chair of the board of TELUS International.
  • Each of our independent board members brings a unique background, strong perspective and diverse experience that will strengthen the overall skill set of our board.
  • We believe their contributions will support TELUS International in ensuring thoughtful stewardship of the business in a manner that is ethically, environmentally and socially responsible.
  • These appointments also underscore our commitment to building strong governance practices and continually enhancing the skills and expertise represented on the TELUS International board.

TELUS International ranks among Top 3 Digital CX Providers in HFS Top 10: CX Services in the Pandemic Economy

Retrieved on: 
Tuesday, October 19, 2021

Leading global research consultancy firm, HFS, assessed and rated the worlds largest service providers across a series of capabilities, including execution, innovation and voice of the customer.

Key Points: 
  • Leading global research consultancy firm, HFS, assessed and rated the worlds largest service providers across a series of capabilities, including execution, innovation and voice of the customer.
  • Approach to digital services, which is organized around the companys DesignBuildDeliver construct, providing its clients with end-to-end digital CX transformation engagements.
  • The evolution of digital services has accelerated rapidly this past year in a volatile pandemic environment, thrusting the CX industry into a revolution.
  • TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.

Nine in 10 Americans Believe Bots Will Be Important for the Future of Work

Retrieved on: 
Monday, October 18, 2021

When implemented and maintained properly, bots can help employees work more effectively and efficiently by undertaking simple, time-consuming tasks, which also drives cost savings for companies.

Key Points: 
  • When implemented and maintained properly, bots can help employees work more effectively and efficiently by undertaking simple, time-consuming tasks, which also drives cost savings for companies.
  • Staying on the leading edge of the future of work with best-in-class technology, including bots and other automated solutions, can also help keep employees happy in their roles.
  • At TELUS International, the bots we employ are freeing up our team members time to take advantage of learning and development opportunities, and undertake more engaging work.
  • The future of work will undoubtedly include companies implementing an increased number of bots to work alongside human team members, added Ringman.

TELUS International Will Release Third Quarter 2021 Results and Host an Investor Call on November 5

Retrieved on: 
Friday, October 15, 2021

TELUS International (NYSE and TSX: TIXT) will release its third quarter 2021 results on November 5, 2021, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Key Points: 
  • TELUS International (NYSE and TSX: TIXT) will release its third quarter 2021 results on November 5, 2021, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.
  • A webcast of the conference call will be streamed live on the TELUS International Investor Relations website at: https://www.telusinternational.com/investors/news-events and a replay will also be available on the website following the conference call.
  • TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.
  • Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

One Year Later: Follow Up to 2020 Research Reveals More Employers Prioritizing Employee Mental Health

Retrieved on: 
Tuesday, October 5, 2021

These findings are from a U.S. employee wellness survey commissioned by TELUS International, a leading global customer experience and digital solutions provider.

Key Points: 
  • These findings are from a U.S. employee wellness survey commissioned by TELUS International, a leading global customer experience and digital solutions provider.
  • Todays survey results, compared to those reported in October 2020, indicate that employers have changed their approach toward supporting mental health in the workplace.
  • The research suggests companies have heeded employees calls and are better supporting mental health needs, as fewer employees today say they would quit their job for another that better prioritized its employees mental health (57% in 2021 vs. 80% in 2020).
  • Additionally, only 25% of respondents said they had not taken a mental health day (compared to 53% in 2020).

TELUS International Announces Closing of Upsized Secondary Offering of Subordinate Voting Shares and the Exercise of the Underwriters’ Over-Allotment Option

Retrieved on: 
Tuesday, September 28, 2021

TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today the closing of the upsized underwritten public secondary offering of 14,400,000 subordinate voting shares of TELUS International, at a price of US$34.00 per share, by certain shareholders of TELUS International, including Baring Private Equity Asia.

Key Points: 
  • TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today the closing of the upsized underwritten public secondary offering of 14,400,000 subordinate voting shares of TELUS International, at a price of US$34.00 per share, by certain shareholders of TELUS International, including Baring Private Equity Asia.
  • Additionally, the underwriters fully exercised the option to purchase up to an additional 2,160,000 subordinate voting shares of TELUS International from the selling shareholders.
  • TELUS International did not sell any subordinate voting shares in the offering and did not receive any proceeds from the sale of the subordinate voting shares by the selling shareholders.
  • As a result of the offering, TELUS Internationals publicly traded float increased to 65,902,464 subordinate voting shares.

TELUS International Announces Pricing of Upsized Secondary Offering of Subordinate Voting Shares

Retrieved on: 
Friday, September 24, 2021

TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today the pricing of the upsized underwritten public secondary offering of 14,400,000 subordinate voting shares of TELUS International, at a price of US$34.00 per share, by certain shareholders of TELUS International, including Baring Private Equity Asia.

Key Points: 
  • TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today the pricing of the upsized underwritten public secondary offering of 14,400,000 subordinate voting shares of TELUS International, at a price of US$34.00 per share, by certain shareholders of TELUS International, including Baring Private Equity Asia.
  • Additionally, the selling shareholders granted the underwriters a 30-day option to purchase up to an additional 2,160,000 subordinate voting shares of TELUS International at the public offering price, less the underwriters discount and commissions.
  • The offering has been increased from the previously announced offering size of 12,000,000 subordinate voting shares.
  • TELUS International is not selling any subordinate voting shares in the offering and will not receive any proceeds from the sale of the subordinate voting shares by the selling shareholders.

TELUS International Announces Secondary Offering of Subordinate Voting Shares

Retrieved on: 
Tuesday, September 21, 2021

TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today that certain shareholders of TELUS International, including Baring Private Equity Asia, have commenced a proposed underwritten public secondary offering of 12,000,000 subordinate voting shares of TELUS International.

Key Points: 
  • TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today that certain shareholders of TELUS International, including Baring Private Equity Asia, have commenced a proposed underwritten public secondary offering of 12,000,000 subordinate voting shares of TELUS International.
  • Additionally, the selling shareholders are expected to grant the underwriters a 30-day option to purchase up to an additional 1,800,000 subordinate voting shares of TELUS International at the public offering price, less the underwriters discount and commissions.
  • TELUS International is not selling any subordinate voting shares in the offering and will not receive any proceeds from the sale of the subordinate voting shares by the selling shareholders.
  • The registration statement relating to the offering of subordinate voting shares has been filed with the SEC but has not yet become effective.

TELUS International Opens Third Digital CX Delivery Center in the U.S., Expanding into North Charleston

Retrieved on: 
Tuesday, August 24, 2021

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced the opening of its third site in the U.S. with a new digital CX delivery center in North Charleston.

Key Points: 
  • TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced the opening of its third site in the U.S. with a new digital CX delivery center in North Charleston.
  • The company plans to create approximately 1,200 jobs by 2022 in North Charleston, adding to its more than 2,400 team members currently supporting digital CX and digital transformation programs from Las Vegas, Nevada and Folsom, California.
  • From its new site in North Charleston, TELUS International will provide high-tech and high-touch customer experiences to leading global brands, such as multinational financial services company Barclays.
  • TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.