Telus International

TELUS International’s Digital First Responders Contribute To Making the Internet Safer for All

Retrieved on: 
Friday, January 14, 2022 - 10:57pm

We are so pleased to welcome Dr. Rattrie to our dedicated and globally diverse Wellness Team, said Jeff Puritt, president and CEO, TELUS International.

Key Points: 
  • We are so pleased to welcome Dr. Rattrie to our dedicated and globally diverse Wellness Team, said Jeff Puritt, president and CEO, TELUS International.
  • Content moderators and the companies that perform this important and valuable work play a critical role in ensuring safer digital spaces and more reliable online experiences in todays age.
  • This is why content moderators, whom we respectfully refer to as digital first responders are at the core of what we do.
  • TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.

TELUS’ 5G network now reaches 70% of the Canadian population

Retrieved on: 
Friday, January 14, 2022 - 2:08pm

Since 2000, TELUS has invested nearly $240 billion nationally in network infrastructure, operations, and spectrum to enhance the coverage, speed, and reliability of our networks.

Key Points: 
  • Since 2000, TELUS has invested nearly $240 billion nationally in network infrastructure, operations, and spectrum to enhance the coverage, speed, and reliability of our networks.
  • The investments announced in this media release are consistent with TELUS capital expenditure guidance for 2021, as updated in TELUS first quarter 2021 earnings release, dated May 7, 2021.
  • TELUS and TELUS International operate in 25+ countries around the world.
  • For more information about TELUS, please visit telus.com , follow us @TELUSNews on Twitter and @Darren_Entwistle on Instagram.

TELUS International Announces Collaboration with Automation Anywhere to Accelerate Automation Adoption on Google Cloud

Retrieved on: 
Tuesday, January 11, 2022 - 11:45am

We are excited to extend our long-standing partnership with Google Cloud into our growing relationship with Automation Anywhere, said Jim Radzicki, chief technology officer, TELUS International.

Key Points: 
  • We are excited to extend our long-standing partnership with Google Cloud into our growing relationship with Automation Anywhere, said Jim Radzicki, chief technology officer, TELUS International.
  • As a Platinum Preferred Partner and Managed Services Provider of Automation Anywhere, TELUS International is enabling the end-to-end development of RPA solutions on Google Cloud to improve business tasks with more speed, accuracy, and efficiency.
  • Automation is a key component to building a resilient workforce, said Jim Lambe, managing director, Google Cloud Canada.
  • Were proud to partner with TELUS International and Automation Anywhere to empower organizations to grow with easy-to-deploy, cost-effective and scalable cloud solutions that accelerate transformation.

TELUS International Named a Leader in IDC MarketScape: Worldwide Digital Customer Care Services 2021-2022

Retrieved on: 
Monday, December 20, 2021 - 11:45am

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced it has been named a Leader by global research firm IDC in its 2021-2022 Worldwide Digital Customer Care Services MarketScape .

Key Points: 
  • TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced it has been named a Leader by global research firm IDC in its 2021-2022 Worldwide Digital Customer Care Services MarketScape .
  • The IDC study presents a worldwide vendor assessment of digital customer care services firms looking specifically at how they are transforming service delivery with AI, automation, cloud transformation and migration initiatives, omnichannel and self-service.
  • What continues to differentiate TELUS International is our end-to-end digital and AI capabilities spanning the full customer experience value chain that enable us to create, construct and execute upon holistic digital transformation roadmaps.
  • TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.

Global AI Training Dataset Market Outlook 2021 - 2027: Generation of Large Volume Data and Improvements in Technology Fuelling Growth - ResearchAndMarkets.com

Retrieved on: 
Wednesday, December 8, 2021 - 10:30am

The Global AI Training Dataset Market size is expected to reach $3.1 billion by 2027, rising at a market growth of 17.4% CAGR during the forecast period.

Key Points: 
  • The Global AI Training Dataset Market size is expected to reach $3.1 billion by 2027, rising at a market growth of 17.4% CAGR during the forecast period.
  • Artificial Intelligence trains machines to process a huge volume of data and control patterns to complete the task given to them.
  • Hence, these factors are accountable to have a positive effect on the AI training dataset market during the COVID-19 pandemic.
  • Therefore, it can be estimated that the growth of the AI training dataset market will accelerate during the forecast period.

TELUS announces sale of its financial solutions business to Dye & Durham for $500 million

Retrieved on: 
Monday, December 6, 2021 - 2:35pm

TELUS will provide operational transition services to Dye & Durham for up to 24 months following closing to ensure a smooth transition of operations.

Key Points: 
  • TELUS will provide operational transition services to Dye & Durham for up to 24 months following closing to ensure a smooth transition of operations.
  • TELUS and Dye & Durham have entered into an arrangement pursuant to which TELUS will be the preferred communications partner and TELUS International a preferred technology partner for Dye & Durham.
  • The financial solutions business complements Dye & Durham with their digital financial ecosystem with established solutions across payment processing, real estate technology and digital banking managed solutions serving well established customers within the financial services vertical.
  • TELUS annual consolidated financial targets for 2021 remain unchanged and consolidated financial results for 2021 are not expected to be materially impacted by the sale of the financial solutions business.

TELUS announces sale of its financial solutions business to Dye & Durham for $500 million

Retrieved on: 
Monday, December 6, 2021 - 1:53pm

TELUS will provide operational transition services to Dye & Durham for up to 24 months following closing to ensure a smooth transition of operations.

Key Points: 
  • TELUS will provide operational transition services to Dye & Durham for up to 24 months following closing to ensure a smooth transition of operations.
  • TELUS and Dye & Durham have entered into an arrangement pursuant to which TELUS will be the preferred communications partner and TELUS International a preferred technology partner for Dye & Durham.
  • The financial solutions business complements Dye & Durham with their digital financial ecosystem with established solutions across payment processing, real estate technology and digital banking managed solutions serving well established customers within the financial services vertical.
  • TELUS annual consolidated financial targets for 2021 remain unchanged and consolidated financial results for 2021 are not expected to be materially impacted by the sale of the financial solutions business.

TELUS maintains our decade-long leadership position with fewest complaints amongst national carriers

Retrieved on: 
Monday, December 6, 2021 - 11:00am

VANCOUVER, British Columbia, Dec. 06, 2021 (GLOBE NEWSWIRE) -- For more than a decade, TELUS has led the industry with the fewest complaints amongst national carriers as confirmed by this years Commission for Complaints about Telecom-Television Services (CCTS) report.

Key Points: 
  • VANCOUVER, British Columbia, Dec. 06, 2021 (GLOBE NEWSWIRE) -- For more than a decade, TELUS has led the industry with the fewest complaints amongst national carriers as confirmed by this years Commission for Complaints about Telecom-Television Services (CCTS) report.
  • Last week, TELUS won the 2021 Response and Recovery Award from the Disaster Recovery Institute (DRI) Canada, recognizing TELUS for our network superiority, reliability, and adaptability to support Canadians throughout the pandemic.
  • TELUS Agriculture provides innovative digital solutions throughout the agriculture value chain, supporting better food outcomes from improved agri-business data insights and processes.
  • 2 Based on analysis by Ookla of Speedtest Intelligence data for average download speeds and Speed Score in Canada for H1 2021.

TELUS becomes first technology company in Canada to publicly commit to an Indigenous reconciliation action plan

Retrieved on: 
Monday, November 29, 2021 - 5:59pm

Guided by Indigenous voices and Indigenous-led frameworks of reconciliation, TELUS has proudly formalized our commitment to reconciliation, becoming the first technology company in Canada to develop and launch a public Indigenous reconciliation action plan.

Key Points: 
  • Guided by Indigenous voices and Indigenous-led frameworks of reconciliation, TELUS has proudly formalized our commitment to reconciliation, becoming the first technology company in Canada to develop and launch a public Indigenous reconciliation action plan.
  • In support of our continued efforts to connect Indigenous communities to the life-changing power of high speed internet and mobility solutions, TELUS developed its Indigenous reconciliation strategy and Indigenous reconciliation action plan through an inclusive, culturally relevant process.
  • TELUS Indigenous reconciliation action plan identifies four pillars where we believe we can drive meaningful change and includes measurable targets and timelines for each.
  • Every year, the Indigenous reconciliation action plan will be evaluated and refreshed in collaboration with the Indigenous advisory council.

Do good this Black Friday with a Buy One, Give One phone offer from TELUS

Retrieved on: 
Thursday, November 25, 2021 - 1:00pm

The holidays can be a difficult time, even more so as we continue to experience the enduring effects of the global pandemic.

Key Points: 
  • The holidays can be a difficult time, even more so as we continue to experience the enduring effects of the global pandemic.
  • With Unlimited data plans starting at $75 per month, the Buy One, Give One offer is valid when you buy a phone and activate with TELUS, including Certified pre-owned phones, both in store and online, across Canada.
  • To learn more about our Buy One, Give One offer, visit telus.com/giveone and to learn more about our Mobility for Good program, visit telus.com/mobilityforgood .
  • TELUS Agriculture provides innovative digital solutions throughout the agriculture value chain, supporting better food outcomes from improved agri-business data insights and processes.