SuperOffice

Deltapath Revolutionizes Customer Experience in Cooperation with Zendesk, Inc

Retrieved on: 
Wednesday, October 18, 2023
Growth, Communication, Unified communications, UC, SAN, SuperOffice, Mobile phone, Online shopping, Zendesk

SAN JOSE, Calif., Oct. 18, 2023 /PRNewswire/ -- Deltapath, a pioneering Unified Communications (UC) company, proudly announces the launch of its Deltapath Talk solution, designed to upgrade the user and customer experience within Zendesk. With this strategic integration, Deltapath empowers businesses to seamlessly merge communication technologies with Zendesk, unlocking a new era of customer engagement and operational efficiency.

Key Points: 
  • SAN JOSE, Calif., Oct. 18, 2023 /PRNewswire/ -- Deltapath, a pioneering Unified Communications (UC) company, proudly announces the launch of its Deltapath Talk solution, designed to upgrade the user and customer experience within Zendesk.
  • In today's dynamic business landscape, customer experience stands as a linchpin for growth and profitability.
  • A recent report by SuperOffice underscores the significance of customer experience placing it higher than the delivery of a great product and service.
  • In fact, of the organizations surveyed, 81% believe customer experience is the key to gaining a competitive edge.

The Top Customer Relationship Management (CRM) Software Vendors According to the FeaturedCustomers Spring 2022 Customer Success Report Rankings

Retrieved on: 
Tuesday, April 5, 2022
Creatio, Insightly, Le Cirque World's Top Performers, Innovation, Zoho Corporation, FreeAgent, Sage Group, Rising Star, WORK, Nutshell, Workbook, Research, Pipeline Pilot, Fortune 500, Nutshell CRM, Kali NetHunter, SMB, Software, SuperOffice, Market, Customer relationship management, Oracle, CRM, SugarCRM, SUNRISE, HubSpot, Salesforce, Keap, NetSuite, Thryv, Social media, Pipedrive, Microsoft Dynamics 365, Sales, Online shopping, B2B, Copper, Nimble

SUNRISE, Fla., April 5, 2022 /PRNewswire-PRWeb/ -- Today FeaturedCustomers published the Spring 2022 Customer Relationship Management (CRM) Software Customer Success Report to give prospects better insight on which Customer Relationship Management (CRM) Software would work best for their business according to real customer references.

Key Points: 
  • FeaturedCustomers releases the Spring 2022 Customer Relationship Management (CRM) Software Customer Success Report.
  • SUNRISE, Fla., April 5, 2022 /PRNewswire-PRWeb/ -- Today FeaturedCustomers published the Spring 2022 Customer Relationship Management (CRM) Software Customer Success Report to give prospects better insight on which Customer Relationship Management (CRM) Software would work best for their business according to real customer references.
  • About the Customer Relationship Management (CRM) Software Customer Success Report:
    The customer success report is based on over 11,000 pieces of verified customer reference content.
  • Of the vendors listed in the FeaturedCustomers' Customer Relationship Management (CRM) Software category, 39 vendors met the minimum requirements needed to be considered for the customer success report.

CustomerGauge Named a Leading B2B Player in Gartner Magic Quadrant For Second Year in a Row

Retrieved on: 
Thursday, December 9, 2021
Coca-Cola Hellenic Bottling Company, Fast-moving consumer goods, Data collection, Company, SuperOffice, Research, Customer, SugarCRM, AB, Technology, Growth, DHL Supply Chain, CPG, Publication, CEO, VOC, AB InBev, Gartner, Churn, Heineken, B2B, CX, Bain & Company, ROI, Program, Human voice, H&R Block, NPS, Software as a service, Customer retention, Magic Quadrant, Net, Software, Marketing

This is the second year in a row CustomerGauge has been awarded this honor.

Key Points: 
  • This is the second year in a row CustomerGauge has been awarded this honor.
  • Gartner Inc., the world's leading research and advisory company, published its 2021 Magic Quadrant for Voice of Customer and profiled 14 of the most advanced vendors in the space.
  • CustomerGauge created the Account Experience category to enable B2B companies with complex distribution and account structures to focus on sales-generating functions to improve the account experience.
  • Gartner reports 'CustomerGauge focuses on the monetization and ROI of CX programs, particularly those run by companies aiming to improve their NPS.