NICE

Global Customer Relationship Management (CRM) Software Market to Reach $81.9 Billion by 2024

Retrieved on: 
Friday, August 6, 2021
Cloud, Growth, Artificial intelligence, Internet, SME, Oracle Corporation, SAS Institute Inc v World Programming Ltd, Adobe Inc., NetSuite, CRM, NICE Ltd., Software, Intelligence, Players, Customer service, SAP SE, Organization, SugarCRM, Verint Systems, SE, NICE, Sage, Research, Adoption, Forecasting, CAGR, COVID-19, SAS Institute, Privacy, SAP, Social networking service, SAN, IBM, Microsoft, Customer relationship management, Data collection, Marketing, GIA, GDPR, Geography, Comparison of mobile CRM systems, Video game, Sales

SAN FRANCISCO, Aug. 6, 2021 /PRNewswire/ -- A new market study published by Global Industry Analysts Inc., (GIA) the premier market research company, today released its report titled "Customer Relationship Management (CRM) Software - Global Market Trajectory & Analytics" .

Key Points: 
  • SAN FRANCISCO, Aug. 6, 2021 /PRNewswire/ -- A new market study published by Global Industry Analysts Inc., (GIA) the premier market research company, today released its report titled "Customer Relationship Management (CRM) Software - Global Market Trajectory & Analytics" .
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    Customer Relationship Management (CRM) software enables easy management of company's interactions with existing and potential customers.
  • Amid the COVID-19 crisis, the global market for Customer Relationship Management (CRM) Software is projected to reach US$81.9 Billion by 2024, registering a compounded annual growth rate (CAGR) of 11.4% over the analysis period.
  • United States represents the largest regional market for Customer Relationship Management (CRM) Software, accounting for an estimated 49.7% share of the global total.

 iQor Wins Judges Choice Award from NICE at Interactions Live 2021 for CX Excellence in Workforce Management

Retrieved on: 
Wednesday, May 26, 2021
Networks, Data management, Other Technology, Technology, Software, iQor, Business software, Human resource management, UST, Workforce management, Business, Articles, NICE, iQor, NICE, IQOR

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced today that it was awarded the Judges Choice Award from NICE at their Interactions Live 2021 event held virtually May 25 May 26, 2021.

Key Points: 
  • iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced today that it was awarded the Judges Choice Award from NICE at their Interactions Live 2021 event held virtually May 25 May 26, 2021.
  • The winning organizations were recognized for driving creative, innovative customer interactions resulting in next-gen, digitally fluent experiences.
  • "We're excited to be recognized for defining a new CX standard for workforce management and the unique needs of todays workforce," said President and CEO of iQor, Gary Praznik.
  • A special thank you to the iQor team members whose efforts from selection to implementation in collaboration with NICE made this possible.

RingCentral and NICE Expand and Extend Partnership

Retrieved on: 
Tuesday, May 25, 2021
Mobile, Wireless, Technology, Security, Telecommunications, Software, Audio, Video, Internet, Data management, Consumer electronics, VoIP, RingCentral, Computing, Rng, NASDAQ, Finance, New York City, RingCentral, NICE, RINGCENTRAL, NICE

RingCentral, Inc. (NYSE: RNG) and NICE (Nasdaq: NICE) today announced a multi-year expansion and extension of their long-term agreement to market and sell RingCentral Contact Center worldwide.

Key Points: 
  • RingCentral, Inc. (NYSE: RNG) and NICE (Nasdaq: NICE) today announced a multi-year expansion and extension of their long-term agreement to market and sell RingCentral Contact Center worldwide.
  • NICE and RingCentral have been in partnership since 2015 and together already have over 1,000 joint customers globally across a variety of industries including healthcare, retail, financial services, and the public sector.
  • We are excited to deliver the advanced capabilities and completeness of CXone and extend our successful partnership with RingCentral and bring further rapid innovations to our joint customers.
  • RingCentral, Message Video Phone, MVP, RingCentral Office, RingCentral Contact Center, Glip, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.
    NICE (Nasdaq: NICE) is the worlds leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.

HireRight Wins 2020 NICE inContact CX Excellence Award for Best Cloud Implementation

Retrieved on: 
Wednesday, September 23, 2020
Data management, Professional services, Technology, Software, Human resources, E-commerce, Marketing, Omnichannel, HireRight, NICE inContact, NICE

HireRight, a leading provider of global employment background checks, drug testing, education verification, and electronic Form I-9 and E-Verify solutions, has received a 2020 NICE inContact CX Excellence Award for Best Cloud Implementation, announced during Interactions Live , NICE's virtual conference on Sept. 15-16, 2020.

Key Points: 
  • HireRight, a leading provider of global employment background checks, drug testing, education verification, and electronic Form I-9 and E-Verify solutions, has received a 2020 NICE inContact CX Excellence Award for Best Cloud Implementation, announced during Interactions Live , NICE's virtual conference on Sept. 15-16, 2020.
  • This award recognizes companies demonstrating exceptional results and leadership in implementing NICE and NICE inContact solutions to achieve business goals, reduce costs and develop best practices.
  • The Best Cloud Implementation CX Excellence Award highlights the flawless roll-out of cloud-based solutions to deliver a complete, omnichannel customer experience suite in the cloud.
  • We are proud to accept the Best Cloud Implementation CX Excellence Award, which reflects the efforts of HireRight team members across our organization to ensure a successful and timely implementation with no disruption to our customers.

NICE Partners with Flatiron Health to Develop Real-World Evidence Research Methodologies

Retrieved on: 
Tuesday, July 14, 2020
Biotechnology, Pharmaceutical, Health, Oncology, Health, Articles, Healthcare quality, National Health Service, Health informatics, Clinical pharmacology, National Institute for Health and Care Excellence, Electronic health record, Evidence-based medicine, Health care, NICE, Flatiron Health

The National Institute for Health and Care Excellence (NICE, www.nice.org.uk ) is partnering with Flatiron Health ( www.flatiron.com ), an oncology research and technology company, to explore how real-world evidence (RWE) can inform the clinical and cost effectiveness of health technologies.

Key Points: 
  • The National Institute for Health and Care Excellence (NICE, www.nice.org.uk ) is partnering with Flatiron Health ( www.flatiron.com ), an oncology research and technology company, to explore how real-world evidence (RWE) can inform the clinical and cost effectiveness of health technologies.
  • Flatiron Health and NICE experts will together conduct research that leverages Flatiron expertise and evidence generated from Flatirons electronic health record (EHR)-derived database; no individual patient data will be shared.
  • NICE provides guidance and standards about health technologies and clinical practices to Englands National Health Service, and is a world leader in the development of evidence-based guidelines to improve health and social care.
  • Flatiron Health is a healthcare technology and services company focused on accelerating cancer research and improving patient care.

Positive Recommendation by NICE for first anti-CGRP migraine therapy: AJOVY®▼ (fremanezumab)

Retrieved on: 
Thursday, March 12, 2020
Science, Other Science, Biotechnology, Research, Pharmaceutical, General Health, Health, Other Health, Clinical medicine, Organ systems, Nervous system, Migraine, Migraine treatment, Prevention of migraines, AJOVY®, Teva, NICE

NICE recommends AJOVY for chronic migraine patients who have not responded to at least three prior preventive drug treatments.

Key Points: 
  • NICE recommends AJOVY for chronic migraine patients who have not responded to at least three prior preventive drug treatments.
  • Anyone who looks after people with chronic migraine understands just how debilitating this neurological disorder can be.
  • With 15% of people affected, Europe has the highest percentage of people with migraine of all continents.
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    NICE recommends AJOVY for chronic migraine patients who have not responded to at least three prior preventive drug treatments.

PSCU Enhances Member Experience with NICE Actimize ActOne Extend, an Innovative AI-Infused Investigation Platform

Retrieved on: 
Monday, October 14, 2019
Professional services, Data management, Security, Technology, Other Technology, Software, Finance, Articles, Business, Economy, Business software, Information economy, Robotic process automation, Information technology management, PSCU, Business process management, Business process automation, Automation, PSCU, NICE Actimize, NICE

Utilizing NICE Actimizes ActOne Extend, PSCU will centralize and standardize its dispute management platform by leveraging AI, Robotic Process Automation (RPA) and machine learning.

Key Points: 
  • Utilizing NICE Actimizes ActOne Extend, PSCU will centralize and standardize its dispute management platform by leveraging AI, Robotic Process Automation (RPA) and machine learning.
  • The NICE Actimize ActOne Extend platform is designed to further enhance the utilization of other NICE solutions, including Robotic Process Automation.
  • PSCU believes the robust scalability of NICE Actimizes ActOne Extend will allow it to more efficiently serveits Owner credit unions.
  • For additional information on NICE Actimize ActOne investigations and case management platform, please click here .