NICE

Historic Victory as People With Diabetes Win Access to Life-Changing Technology, But Almost Half Don’t Understand the Benefits1-2

Retrieved on: 
Wednesday, November 8, 2023

Dexcom’s research follows the new Technology Appraisal (TA) from NICE which provides detailed guidance for hybrid closed loop systems usage.

Key Points: 
  • Dexcom’s research follows the new Technology Appraisal (TA) from NICE which provides detailed guidance for hybrid closed loop systems usage.
  • The new TA impacts an eligible population of over 150,000 people living with Type 1 diabetes in England, providing access to HCL systems3.
  • HCL systems powered by Dexcom real-time CGM have been proven to significantly improve outcomes – giving people with diabetes more confidence in their diabetes management4-6, 8-11.
  • The research was conducted by Censuswide with 251 UK healthcare professionals (aged 18+) involved in the care of people with T1 diabetes between 10.10.2023 - 18.10.2023.

CallMiner Advances AI-Powered Conversation Intelligence Platform with New and Enhanced Capabilities

Retrieved on: 
Tuesday, November 7, 2023

CallMiner , the leading provider of conversation intelligence to drive business performance improvement, has announced new and enhanced features in the CallMiner platform.

Key Points: 
  • CallMiner , the leading provider of conversation intelligence to drive business performance improvement, has announced new and enhanced features in the CallMiner platform.
  • Using OpenAI, CallMiner is delivering increased platform ease-of-use and empowering users with no technical background to discover relevant insights in customer interactions.
  • Expanded agent guidance to chat via CallMiner RealTime: Continuing CallMiner’s commitment to omnichannel analytics, CallMiner RealTime can now provide real-time agent guidance on chat interactions, adding to existing voice-based capabilities.
  • Enhanced reporting capabilities, combined with the notifications feature announced earlier this year, help organizations establish a culture of persistent performance improvement.

Global Real-Time Guidance Products and Market Report 2023-2024: Shifting the Service Paradigm from Reactive to Proactive

Retrieved on: 
Tuesday, November 7, 2023

DUBLIN, Nov. 7, 2023 /PRNewswire/ -- The "2023 - 2024 Real-Time Guidance Product and Market Report" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Nov. 7, 2023 /PRNewswire/ -- The "2023 - 2024 Real-Time Guidance Product and Market Report" report has been added to ResearchAndMarkets.com's offering.
  • The report analyzes the emerging RTG market, vendors, and products.
  • This Report provides a comprehensive and insightful analysis of the RTG market, competitive landscape, products, and upcoming innovations, as well as market, business, and technology trends and challenges for this essential application.
  • Real-Time Guidance (RTG) solutions are transforming the customer and employee experience (CX and EX) by empowering employees with in-the-moment guidance.

NICE Actimize Named Overall Leader in 2023 Quadrant Knowledge Solutions Watchlist and Sanctions Monitoring Solutions Report

Retrieved on: 
Thursday, November 2, 2023

NICE Actimize, a NICE (Nasdaq: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the overall Leader in its recently released report titled “SPARK Matrix™: Watchlist and Sanctions Monitoring Solutions Q3,2023.” The research report, which provides competitive analysis and a ranking of 17 Watchlist and Sanctions Monitoring Solutions vendors in the form of its proprietary SPARK Matrix, gave NICE Actimize the highest ratings across the performance parameters of technology excellence and customer impact for its second year.

Key Points: 
  • NICE Actimize, a NICE (Nasdaq: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the overall Leader in its recently released report titled “SPARK Matrix™: Watchlist and Sanctions Monitoring Solutions Q3,2023.” The research report, which provides competitive analysis and a ranking of 17 Watchlist and Sanctions Monitoring Solutions vendors in the form of its proprietary SPARK Matrix, gave NICE Actimize the highest ratings across the performance parameters of technology excellence and customer impact for its second year.
  • To download a complimentary copy of the Quadrant Knowledge “SPARK Matrix™: Watchlist and Sanctions Monitoring Solution, 2023, Q3,” please click here .
  • Outlining NICE Actimize’s strengths, the report noted, “NICE Actimize’s WL-X for watchlist and sanction monitoring solution’s key differentiators include advanced hit detection, integrated simulation, intelligent data solution, enhancement in AI/ML technology, and strong SaaS architecture.
  • Quadrant Knowledge Solutions’ SPARK Matrix provides a snapshot of the market positioning of the key market participants.

NICE Named an Exemplary Leader in Ventana Research 2023 Buyers Guide for Contact Centers

Retrieved on: 
Wednesday, November 1, 2023

NICE (Nasdaq: NICE) today announced that it has been named a Leader in the Ventana Research 2023 Buyers Guide for Contact Centers, out of 21 vendors evaluated.

Key Points: 
  • NICE (Nasdaq: NICE) today announced that it has been named a Leader in the Ventana Research 2023 Buyers Guide for Contact Centers, out of 21 vendors evaluated.
  • NICE ranked first overall among the vendors, receiving the highest overall ranking in contact centers and the highest overall scores in product experience, capability, reliability, usability, and TCO/ROI.
  • NICE was placed in the Exemplary category, representing vendors that performed the best in meeting the overall Product and Customer Experience requirements.
  • The Ventana Research 2023 Buyers Guide for Contact Centers stated, “Going forward, we expect that contact center technology will differentiate on factors like the availability of APIs to connect more dispersed tools, on ease of integration and administration, and on the ability to automate more processes across the customer lifecycle.

NICE Actimize X-Sight DataIQ ClarityKYC Wins Best Data Solution for Regulatory Compliance in A-Team Group’s 2023 Data Management Insight Awards

Retrieved on: 
Tuesday, October 31, 2023

NICE Actimize, (Nasdaq: NICE) was named a winner in A-Team Group's Data Management Insight Awards USA 2023 in the category for Best Data Solution for Regulatory Compliance.

Key Points: 
  • NICE Actimize, (Nasdaq: NICE) was named a winner in A-Team Group's Data Management Insight Awards USA 2023 in the category for Best Data Solution for Regulatory Compliance.
  • NICE Actimize’s X-Sight DataIQ ClarityKYC is a SaaS workflow solution that automates data aggregation and simplifies KYC for financial services organization users.
  • Congratulations go to NICE Actimize for winning Best Data Solution for Regulatory Compliance,” said Angela Wilbraham, CEO of A-Team Group and host of the Data Management Insight Awards USA 2023.
  • X-Sight DataIQ ClarityKYC leverages AI-powered technologies to access traditional content while intelligently orchestrating data from various global data sources.

NICE Actimize Named Winner for Suitability Technology Product Category by 2023 WealthBriefing European Awards

Retrieved on: 
Monday, October 30, 2023

NICE Actimize, a NICE (NASDAQ: NICE) business, was named the winner in the “Suitability” technology product category by WealthBriefing European Awards 2023.

Key Points: 
  • NICE Actimize, a NICE (NASDAQ: NICE) business, was named the winner in the “Suitability” technology product category by WealthBriefing European Awards 2023.
  • NICE Actimize’s award-winning SURVEIL-X Suitability for Wealth and Insurance is a comprehensive AI-powered surveillance and suitability solution that builds on the capabilities of NICE Actimize’s industry-leading SURVEIL-X Holistic Conduct Surveillance suite.
  • The SURVEIL-X Suitability capabilities include complete data coverage, advanced detection scenarios, predictive analytics, self-development & tuning, intelligent investigations, dashboards & visualization, and automated insights.
  • To view NICE Actimize’s feature coverage in WealthBriefing’s ACCLAIM publication, titled, “Intelligent Surveillance Supports Suitability Requirements,” please click here and forward to page 89.

Natural Language Processing (NLP) in Education Market - Global Forecast to 2028: Significant R&D Activities Bolsters Opportunities - ResearchAndMarkets.com

Retrieved on: 
Friday, October 27, 2023

Additionally, the report fosters a deeper comprehension of the market's dynamics by furnishing details regarding primary drivers, constraints, impediments, and prospects.

Key Points: 
  • Additionally, the report fosters a deeper comprehension of the market's dynamics by furnishing details regarding primary drivers, constraints, impediments, and prospects.
  • Based on solutions, the NLP in education market is further subsegmented into text-based NLP solutions, audio-based, image-based, and video-based.
  • Among these subsegments, the image-based NLP solutions sub-segment is expected to grow at the highest CAGR during the forecast period.
  • Major advantages of the hybrid NLP model are improved student engagement, personalized learning, automated grading and feedback, language translation, and improved accessibility.

NICE Positioned As Industry Leader Across All Three Contact Center Categories in destinationCRM’s 2023 Industry Leadership Awards

Retrieved on: 
Thursday, October 26, 2023

NICE (Nasdaq: NICE) today announced that it has been recognized by destinationCRM’s 2023 CRM Industry Leadership Awards as a top five finalist across three major categories honoring the Best CRM Software, Solutions, and Innovators across the contact center industry.

Key Points: 
  • NICE (Nasdaq: NICE) today announced that it has been recognized by destinationCRM’s 2023 CRM Industry Leadership Awards as a top five finalist across three major categories honoring the Best CRM Software, Solutions, and Innovators across the contact center industry.
  • These three awards categories include Best Contact Center Infrastructure, Best Contact Center Interaction Analytics, and Best Workforce Engagement Management (WEM).
  • destinationCRM/CRM Magazine's 2023 Industry Leadership Awards highlight the top technology vendors in customer service, marketing, and sales, covering enterprise and midmarket/small business CRM suites, contact center infrastructure, contact center interaction analytics, marketing automation software and solutions, salesforce automation software and solutions, customer data platforms, business intelligence and analytics, workforce engagement management, and contact center outsourcing, based on feedback from leading industry analysts and consultants.
  • Addressing NICE’s strengths in the “ Best Contact Center Infrastructure ” category, destinationCRM wrote, “CXone has emerged as the centerpiece of NICE’s entire contact center portfolio, and with good reason.

LIVEVOX SHAREHOLDER ALERT (LVOX) - Andrews & Springer LLC Is Seeking More Cash for Shareholders of LiveVox Holdings, Inc.

Retrieved on: 
Monday, October 23, 2023

As a result of the merger, LiveVox shareholders are only anticipated to receive $3.74 per share in cash in exchange for each share of LiveVox.

Key Points: 
  • As a result of the merger, LiveVox shareholders are only anticipated to receive $3.74 per share in cash in exchange for each share of LiveVox.
  • Our Firm's investigation so far has discovered that the merger may have significant conflicts of interest, thus making the process and consideration unfair.
  • If you own shares of LiveVox and want to receive additional information and protect your investments free of charge, please visit us at http://www.andrewsspringer.com/cases-investigations/livevox-merger-class... or contact Craig J. Springer, Esq.
  • Andrews & Springer is a boutique securities class action law firm representing shareholders nationwide who are victims of securities fraud, breaches of fiduciary duty or corporate misconduct.