G2 Crowd

Next Leadership Development Corporation Partners with Bright Pattern to Create Community Communications Center Supporting Black Boston Residents

Retrieved on: 
Tuesday, November 30, 2021
Interview, Frost, Emergency, Positive economics, CCAA, G2 Crowd, Egg cell, Executive director, Human, Challenger, Program, COVID-19, Frost & Sullivan, Workplace, Pattern, Research, Architecture, Mask, Food, Global Community Communications Alliance, Management, Interior design

SOUTH SAN FRANCISCO, Calif., Nov. 30, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of omnichannel cloud contact center software, has been deployed by Next Leadership Development Corporation (NextLeads) to go beyond making outbound calls to community members. NextLeads launched a Community Communications Center that allows Black Boston residents to contact the non-profit directly in a way that is best for them, whether that be a phone call, text, email, or webchat.

Key Points: 
  • Next Leadership Development Corporation launches revolutionary Community Communications Center, serving as an omnichannel information center to mitigate systemic racism and connect Black Boston residents with resources
    SOUTH SAN FRANCISCO, Calif., Nov. 30, 2021 /PRNewswire/ -- Bright Pattern , a leading provider of omnichannel cloud contact center software , has been deployed by Next Leadership Development Corporation (NextLeads) to go beyond making outbound calls to community members.
  • Next Leadership Development Corporation isa non-profit organization dedicated to building a community and network of Black people in Boston who are stepping into their social, cultural, financial, and political power to make changes in their communities.
  • Dr. Martin continued, "Thanks to Bright Pattern, we can move forward in our mission to strengthen resilience in Black Boston communities through having the Community Communications Center be powered by Bright Pattern's technology."
  • Next Leadership Development Corporation (NextLeads) is a non-profit organization dedicated to accelerating change and strengthening resilience in Boston's Black communities.

ListenFirst's Jonathan Farb Named Co-Chair Of The Advertising Research Foundation's Social Council

Retrieved on: 
Tuesday, November 30, 2021
United Nations Economic and Social Council, Social marketing, SIIA, IBM, Industry, Martech, Social media, AT, Business, Natural language processing, G2 Crowd, Social analytics, Leadership, Education, Advertising Research Foundation, Technology, ROI, View, Research, Peloton, Marketing, ARF, Advertising, AT&T, Software, NBCUniversal, Multimedia, Online shopping

NEW YORK, Nov. 30, 2021 /PRNewswire/ -- ListenFirst , the premier enterprise social analytics solution, is proud to announce that their Chief Product Officer, Jonathan Farb has been named Social Council Co-Chair by the Advertising Research Foundation (ARF).

Key Points: 
  • NEW YORK, Nov. 30, 2021 /PRNewswire/ -- ListenFirst , the premier enterprise social analytics solution, is proud to announce that their Chief Product Officer, Jonathan Farb has been named Social Council Co-Chair by the Advertising Research Foundation (ARF).
  • Farb will complement the leadership of Amy Laine, the Principal Market Analyst, Social Insights Program Team Lead at IBM who was named the Social Council Chair by the ARF.
  • Their Social Council assesses best practices in the measurement of natural language processing, sentiment analysis, social marketing, and social media influencers and their effects in driving both upper and lower funnel brand metrics.
  • "I'm very proud of the work we've done together on the ARF's Social Council from creating such definitive resources as The ARF Social Council Field Guide to participating in such informative webinars as The Business Impact of Public Conversation," explained Jonathan Farb.

ListenFirst Launches Social Intelligence Reporting For Fashion & Luxury Industry

Retrieved on: 
Monday, November 22, 2021
Luxury, SIIA, Social intelligence, Industry, Software as a service, Overalls, Martech, Social media, AT, Met Gala, NYFW, G2 Crowd, Social analytics, Black Friday, Hong Kong Fashion Week for Fall/Winter, Technology, SVP, ROI, View, Peloton, Marketing, AT&T, Software, NBCUniversal, Multimedia, Fashion, Public relations, Fur clothing, Online shopping

NEW YORK, Nov. 22, 2021 /PRNewswire/ - ListenFirst , the premier enterprise social analytics solution, is proud to announce the launch of Social Intelligence Reporting For Fashion & Luxury, an annual reporting package that makes fashion brands smarter by providing an unparalleled picture of competitors and overall market performance on social media.

Key Points: 
  • NEW YORK, Nov. 22, 2021 /PRNewswire/ - ListenFirst , the premier enterprise social analytics solution, is proud to announce the launch of Social Intelligence Reporting For Fashion & Luxury, an annual reporting package that makes fashion brands smarter by providing an unparalleled picture of competitors and overall market performance on social media.
  • Monthly Highlights:Twelve times a year, ListenFirst will send a recap identifying the most engaged with brands, brands that are trending and most popular social media posts around luxury fashion.
  • The Social Intelligence Reporting For Fashion & Luxury package is available as a subscription to all fashion brands, and doesn't require the use of ListenFirst as a SaaS solution.
  • Brands can find more information about the ListenFirst Social Intelligence Reporting For Fashion & Luxury package, including a sample report, Black Friday Social Analysis, here.

Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report

Retrieved on: 
Tuesday, November 16, 2021
Egg cell, QM, Industry, Managed services, IT service management, RPA, Service, Automation, Investment, G2 Crowd, Artificial intelligence, Multimedia, CCAA, Service management, Architecture, AI, Human, Frost, Positive economics, ROI, Azure, Amazon, Challenger, ITSM, Pattern, Frost & Sullivan, Online shopping, Mobile phone, Video game console, Customer service

SOUTH SAN FRANCISCO, Calif., Nov. 16, 2021 /PRNewswire/ -- Bright Pattern announced its placement as a top vendor in the latest Frost & Sullivan Contact Center Software Buyers Guide for the second consecutive year. Coming off of a record growth year for Bright Pattern with year-over-year revenue growth of 168% and bookings increase of 152%, the company is being recognized for its omnichannel conversations capability, omnichannel quality management, ease of use, customer satisfaction, reliability, AI innovation, and omnichannel interaction platform for IT Service Management.

Key Points: 
  • Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
    SOUTH SAN FRANCISCO, Calif., Nov. 16, 2021 /PRNewswire/ -- Bright Pattern announced its placement as a top vendor in the latest Frost & Sullivan Contact Center Software Buyers Guide for the second consecutive year.
  • "We are honored to be featured in the Frost & Sullivan 2021 Contact Center Software Buyers Guide as a leading contact center vendor for the third year in a row.
  • Bright Pattern's strengths as recognized by Frost & Sullivan include:
    All channels are native to the platform, enabling true omnichannel conversations and omnichannel quality management.
  • Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and service management solutions for innovative midsize and enterprise companies.

Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report

Retrieved on: 
Tuesday, November 16, 2021
Egg cell, QM, Industry, Managed services, IT service management, RPA, Service, Automation, Investment, G2 Crowd, Artificial intelligence, CCAA, Service management, Architecture, AI, Human, Frost, Positive economics, ROI, Azure, Amazon, Challenger, ITSM, Pattern, Frost & Sullivan, Online shopping, Mobile phone, Video game console, Customer service

SOUTH SAN FRANCISCO, Calif., Nov. 16, 2021 /PRNewswire/ -- Bright Pattern announced its placement as a top vendor in the latest Frost & Sullivan Contact Center Software Buyers Guide for the second consecutive year. Coming off of a record growth year for Bright Pattern with year-over-year revenue growth of 168% and bookings increase of 152%, the company is being recognized for its omnichannel conversations capability, omnichannel quality management, ease of use, customer satisfaction, reliability, AI innovation, and omnichannel interaction platform for IT Service Management.

Key Points: 
  • Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
    SOUTH SAN FRANCISCO, Calif., Nov. 16, 2021 /PRNewswire/ -- Bright Pattern announced its placement as a top vendor in the latest Frost & Sullivan Contact Center Software Buyers Guide for the second consecutive year.
  • "We are honored to be featured in the Frost & Sullivan 2021 Contact Center Software Buyers Guide as a leading contact center vendor for the third year in a row.
  • Bright Pattern's strengths as recognized by Frost & Sullivan include:
    All channels are native to the platform, enabling true omnichannel conversations and omnichannel quality management.
  • Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and service management solutions for innovative midsize and enterprise companies.

Enterprise Service Management Author, Kevin J. Smith, Presents Survey Findings Sponsored by Bright Pattern on ITSM and ESM Digital Transformation, Automation, and AI

Retrieved on: 
Thursday, November 4, 2021
Egg cell, Industry, Book, SAN, General manager, CEO, Technology, Automation, G2 Crowd, Digital, CCAA Women's Basketball Tournament, AI, Hearing, Human, Conference, Frost, IT, Positive economics, Communication, Challenger, ITSM, ESM, HDI, ITV Digital Channels, Trend, Pattern, Frost & Sullivan, Sales, Customer service

Bright Pattern's ESM and ITSM General Manager, Kevin J. Smith, will take the stage in his session "Turbocharge Your ITSM and ESM with AI, Automation and Digital Channels" where he will present key findings from the 2021 Innovative Technology for ITSM and ESM Trend Report .

Key Points: 
  • Bright Pattern's ESM and ITSM General Manager, Kevin J. Smith, will take the stage in his session "Turbocharge Your ITSM and ESM with AI, Automation and Digital Channels" where he will present key findings from the 2021 Innovative Technology for ITSM and ESM Trend Report .
  • "I am really looking forward to seeing new faces and old friends at SupportWorld next week and hearing about what's on everybody's mind," said Kevin J. Smith, General Manager of ITSM and ESM at Bright Pattern.
  • AI is being taken up by IT service organizations, with 12% of respondents having already implemented AI and 45% planning to implement this technology.
  • "HDI is one of the most trusted sources of information in the ITSM and ESM industry," said Michael Mccloskey , CEO of Bright Pattern.

ListenFirst Launches Influencer & Partner Analytics™

Retrieved on: 
Wednesday, November 3, 2021
Benchmark, Solution, Geography, ROI, CPM, Social media, Love After Lockup, Social analytics, Peloton, NBCUniversal, Software, Marketing, View, Machine learning, IPA, Language, Elevate, Internet celebrity, Technology, AT, Internet, Walking Dead, AMC Networks, Attention, Multimedia, SIIA, Research, G2 Crowd, Love, Culture, Martech, AMC, AT&T, Emotion, Online shopping, Public relations, Pharmaceutical industry

NEW YORK, Nov. 3, 2021 /PRNewswire/ -- ListenFirst , the premier enterprise social analytics solution, announced today the launch of ListenFirst Influencer & Partner Analytics , which is used by brands to evaluate the performance of social media influencers and paid partnerships.

Key Points: 
  • NEW YORK, Nov. 3, 2021 /PRNewswire/ -- ListenFirst , the premier enterprise social analytics solution, announced today the launch of ListenFirst Influencer & Partner Analytics , which is used by brands to evaluate the performance of social media influencers and paid partnerships.
  • ListenFirst Influencer & Partner Analytics (IPA) leverages ListenFirst's unique data taxonomy which uses machine learning to categorize and track the social media footprint of hundreds of thousands of brands, influencers and public figures.
  • Where these IMS tools enable influencer discovery, influencer management, agreement governance, and campaign measurement, ListenFirst adds critical analytics to the marketing stack.
  • ListenFirst will be holding a special Elevate Your Influencer & Partner Campaigns on Social Media webinar at 2pm EST on November 12, 2021 to demo Influencer & Partner Analytics.

Intuitive Business Concepts Becomes a Sage Intacct Partner

Retrieved on: 
Friday, October 29, 2021
ERP, Technology, Financial management, Industry, Goal, EMS, Organization, Founder, IBC, Management information system, Solution, Association, G2 Crowd, Culture, Heart, AICPA, Video game console, Public relations, Risk management

In addition, Sage Intacct provides a flexible and configurable true-cloud foundation that brings robust technology infrastructure to any organization -- making it simple to share data and integrate with other best-of-breed solutions without the sky-high IT costs. Essentially, Sage Intacct cloud financials offer everything that organizations need to increase team productivity, make faster decisions, and drive businesses forward.

Key Points: 
  • ANNAPOLIS, Md., Oct. 29, 2021 /PRNewswire/ -- Leading provider of technology solutions for associations, unions, non-profits, and for-profit organizations Intuitive Business Concepts (IBC) is proud to announce that it recently became a Sage Intacct Partner .
  • Now, we're thrilled to be working with the best cloud-based financial management software in Sage Intacct," said Melissa Mack, Managing Partner and Founder of IBC.
  • With Sage Intacct, organizations can easily tailor their cloud financial system to their business by configuring workflows, screens, and preferenceswithout costly coding or scripting.
  • As well as being a Sage Intacct Partner, IBC also ranks among the top Authorized iMIS Solution Providers in the world.

User Adoption a Key Factor in Project Portfolio Management (PPM) Platform Success

Retrieved on: 
Thursday, October 28, 2021
Software, Technology, Data Management, Project portfolio management, Life, Managed services, Technology, Waterfall, IT service management, Workflow, Adoption, Service, Mass, Improper integral, PMO, Project Management Institute, ESM, G2, Multimedia, TeamDynamix, G2 Crowd, ITSM, Philosophy, PPM, Project management, Risk management

TeamDynamix focuses on making project portfolio management easy; quick clicks to update project tactics, the ability to leverage various project methods (agile, waterfall, KANBAN, cardwall, teamwork), and the added benefit to combine project management with ITSM for IT Service tickets , are key aspects of the platform.

Key Points: 
  • TeamDynamix focuses on making project portfolio management easy; quick clicks to update project tactics, the ability to leverage various project methods (agile, waterfall, KANBAN, cardwall, teamwork), and the added benefit to combine project management with ITSM for IT Service tickets , are key aspects of the platform.
  • Another key factor is that we combine Project Portfolio Management (PPM) with IT Service Management (ITSM) so that end-users can bring all their work assignments into a single screen.
  • Project Management for the Masses is a paper created together with the Project Management Institute (projectmanagement.com) to offer readers a view into five key building blocks to help create an enterprise-wide project management discipline .
  • G2 Crowd Rankings for the TeamDynamix combined Project Portfolio Management and IT Service Management platform include top rankings for ease of use, support, high performance for top marks, and end-user adoption.

OpenBOM™ Continues Growth in 2021 Recognized With Multiple Customer Focused Awards In G2 2021 Fall Reviews

Retrieved on: 
Tuesday, October 26, 2021
Momentum, Cloud, Kapsch, RFQ, Technology, Purchasing, Goal, Siemens PLM Software, Digital factory, Software as a service, Data management, G2 Crowd, Time, G2, CEO, Growth, Part, Boms, CTO, Bill of materials, BOM, Online shopping, Sales

OpenBOM awards include the G2 Best Relations Fall 2021, G2 Most Implementable Fall 2021, and G2 Momentum Leader Fall 2021 for PLM Software G2 Fall 2021 Report.

Key Points: 
  • OpenBOM awards include the G2 Best Relations Fall 2021, G2 Most Implementable Fall 2021, and G2 Momentum Leader Fall 2021 for PLM Software G2 Fall 2021 Report.
  • G2 is the world's largest B2B marketplace and the source of social reviews for business software.
  • G2 Grid report reflects customer feedback to rank the best business software in each category.
  • "The G2 Grid report reflects amazing development and customer experience for thousands of OpenBOM users and customers."