Customer

Sky High Expectations of Retail Sites Crushed by Reality of Non-Relevant Search

Retrieved on: 
Tuesday, February 22, 2022
GLOBE, TSX, Customer, CVO, Commerce, Gen, Coveo, Ageing, Generation Z, SAN, AI, Solution, Workplace harassment, Online shopping, Amazon, E-commerce

Our inaugural Relevance Report found that retailers often fail to meet shoppers expectations.

Key Points: 
  • Our inaugural Relevance Report found that retailers often fail to meet shoppers expectations.
  • One year later, were realizing that the relevance challenge remains pervasive, said Brian McGlynn, general manager of Commerce at Coveo.
  • Coupled with the future of third-party cookies, addressing this is top of mind for many retail executives.
  • 44% gave only one answer - and divided equally between Amazon and search engines - and only 16% said they start on a brands site.

Lightspeed Appoints Lead Executive for Customers

Retrieved on: 
Tuesday, February 22, 2022
Wharton School of the University of Pennsylvania, TSX, Toronto Stock Exchange, U.S. Securities and Exchange Commission, Software as a service, ShopKeep, Creativity, Caligiuri, Risk, Twitter, Growth, E-commerce, SEDAR, University, DTC, Industry, Company, Sale, Columbia University, Social media, EDGAR, NYSE, Conversation, Nature, Wendell Pritchett, Acquisition, Science and technology in Asia, News, Crystal, Instagram, MBA, B2B, YouTube, Analysis, Bachelor, Forward-looking statement, New, Financial condition report, CEO, Program, Result, Management, Online shopping, Gilt Groupe, Facebook, Speed of light, Customer

Lightspeed recently announced that their U.S. retailers grew nearly 2X the industry average in 2021, and Lightspeed U.S. hospitality merchants outperformed peers by over 52%.

Key Points: 
  • Lightspeed recently announced that their U.S. retailers grew nearly 2X the industry average in 2021, and Lightspeed U.S. hospitality merchants outperformed peers by over 52%.
  • Our customers are relying on Lightspeed to help drive their businesses forward, and Crystal's deep experience makes her the perfect choice to lead this program."
  • "I'm passionate about customer experience, and Lightspeed's customers constantly inspire us with their creativity and entrepreneurial spirit.
  • Prior to joining Lightspeed, Caligiuri was Chief Customer Officer at ShopKeep, the top-rated tablet-to-cloud payments and point of sale platform, which was acquired by Lightspeed in 2020.

Akoustis Receives 5G Mobile XBAW Filter Development Order from a New Tier-1 RF Module and Filter Customer

Retrieved on: 
Tuesday, February 22, 2022
IDM, GLOBE, Customer, Calendar, Risk, Securities Exchange Act of 1934, Quality control, Failure, NASDAQ, Annual report, COVID-19, Industry, Cyberattack, Company, Acquisition, Result, Science, MEMS, Securities Act of 1933, Analysis, Forward-looking statement, Technology, Financial condition report, WLP, RF, Solution, Research, BAW, CEO, SOW, Internet service provider, Mobile phone, Risk management, IEEE 802.11ax-2021

Charlotte, N.C., Feb. 22, 2022 (GLOBE NEWSWIRE) -- Akoustis Technologies, Inc. (NASDAQ: AKTS) (“Akoustis” or the “Company”), an integrated device manufacturer (IDM) of patented bulk acoustic wave (BAW) high-band RF filters for mobile and other wireless applications, announced today that it has signed a statement-of-work (SOW) / development order from a leading tier-1 RF module maker and filter provider for a new 5G mobile XBAW™ filter.

Key Points: 
  • The new filter will be developed using Akoustis state-of-the-art XBAW process technology and new in-house wafer-level-packaging (WLP) capability at its manufacturing facility in Canandaigua, NY.
  • Akoustis will be responsible for the design, modeling, fabrication, assembly, and characterization of this new filter according to the customers specifications.
  • Jeff Shealy, founder and CEO of Akoustis, stated, This new tier-1 customer represents a significant opportunity for Akoustis given its market position in smartphones and other mobile devices.
  • Mr. Shealy continued, The successful development and delivery of this filter will enable our customer to address a high-volume 5G mobile band with leading BAW coexistence capability.

After CEO Robert Ming Dies in Plane Crash ThoughtWorld Leadership Plans To Carry On The Social Media and Market Research venture is prepping to enter its Beta Testing phase

Retrieved on: 
Saturday, February 19, 2022
CEO, Fear, Public policy, Data science, Friends, Partner, Customer, Technology, Violence, Culture, Ming dynasty, Marketing, Multimedia, Grief, Shoe, Sadness, Management

Robert died Sunday morning near Kansas City when the plane he was piloting crashed.

Key Points: 
  • Robert died Sunday morning near Kansas City when the plane he was piloting crashed.
  • "The world lost a great leader whose vision was to save humanity from hatred and division.
  • Those who know Robert know he would want to see ThoughtWorld make a positive impact on planet Earth.
  • Filling Robert's shoes is difficult, but the ThoughWorld leadership team will step up to bring this world-changing product to market.

SOUTHWEST AIRLINES ONCE AGAIN RANKED AMONG FORBES' BEST EMPLOYERS IN AMERICA

Retrieved on: 
Friday, February 18, 2022
People, History, NYSE, Southwest Airlines, Family, Talent, Hospitality, Customer, Statista, Company, Carbon, Friends, Access Now, Inc. v. Southwest Airlines Co., Heart, Talent community, Forbes, Airport, Senior, Air travel, Airline, Learning

DALLAS, Feb. 18, 2022 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) ("the Company") is proud to be named one of Forbes' 2022 America's Best Employers.

Key Points: 
  • DALLAS, Feb. 18, 2022 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) ("the Company") is proud to be named one of Forbes' 2022 America's Best Employers.
  • "This year more than ever, we're thrilled with our recognition as one of 'America's Best Employers,' and proud to continue putting our People first.
  • Southwest Airlines Co. operates one of the world's most admired and awarded airlines, offering its one-of-a-kind value and Hospitality at 121 airports across 11 countries.
  • Learn more at Southwest.com/citizenship about how Southwest Airlines leverages a unique legacy and mission to serve communities around the world.

RiverMeadow Announces New Partnership and Product Integration with MontyCloud to offer AWS Customers a Fully Integrated Cloud Transformation Experience

Retrieved on: 
Thursday, February 17, 2022
Cloud, Technology, CEO, Federal Migration Service, Platform, Health, AWS, IP, Customer, Compliance, KPI-driven code analysis, View, Partnership, Master of Management: Co-operatives and Credit Unions, Policy, LOS, Research, Multimedia, FLORIDA Airspace monitoring and management system, VMC, Learning curve, Video game console, Internet service provider, Retail

"Migrating and deploying infrastructure and applications into the cloud is only Day 1," explains Jim Jordan, President and CEO of RiverMeadow.

Key Points: 
  • "Migrating and deploying infrastructure and applications into the cloud is only Day 1," explains Jim Jordan, President and CEO of RiverMeadow.
  • "By integrating MontyCloud DAY2 with RiverMeadow's Migration Platform, customers can now manage their cloud operations with agility and ease, without the need to upskill or retrain staff."
  • MontyCloud is a digital pioneer and we are excited to be working with them to deliver a truly end-to-end cloud experience to our AWS customers."
  • MontyCloud is a certified AWS Advanced Technology Partner, AWS Public Sector Partner and Cloud Management Competency Partner.

Smart Notifications Take Gold in New Research on Top Customer Journeys and Channels

Retrieved on: 
Thursday, February 17, 2022
NASDAQ, Human voice, Adoption, IVR, Trust, Human, API, VP, Timeline of ITV Digital Channels, Solution, Telecommunication, Supreme, Customer, Technology, SMS, Snack, LinkedIn, Name, Twitter, CSPS, Sale, Communication, User experience, Acquisition, Research, Online shopping, Retail, Mobile phone, Tourism, CSG

Top takeaways from this year's research include:

Key Points: 
  • Top takeaways from this year's research include:
    Smart notifications take customer journey gold as top channel: With the world moving faster than ever, brands embraced 'micro-moments' to capture customers' attention at the right time and in the channels they already use.
  • Case in point: smart notifications accounted for more than 50% of journey interactions and took the top spot as the number one customer journey use case in 2021.
  • It triumphed as the most popular channel for journey interactions for customer notification, onboarding, digital customer service and acquisition.
  • CSG tracked more than 10 billion customer journey interactions in 2021 through its customer journey orchestration platform, a component of CSG Xponent(TM) .

GMS Drives Business Growth & Performance Excellence to Increase Market Penetration with CSG's Future-Ready Digital Platform

Retrieved on: 
Thursday, February 17, 2022
NASDAQ, QOS, EMEA, RCS, API, Frost & Sullivan, Solution, Telecommunication, Mobile network operator, Efficiency, Viber, Customer, Technology, SMS, WhatsApp, CSG, Name, Revenue, Growth, Head, Industry, GMS, Heart, Mobile phone, Online shopping, CSG, Global Message Services, CSG, GLOBAL MESSAGE SERVICES

'CSG's leading revenue management and integrated digital wholesale platform provides the versatility to deliver best-of-breed services to GMS customers and partners.

Key Points: 
  • 'CSG's leading revenue management and integrated digital wholesale platform provides the versatility to deliver best-of-breed services to GMS customers and partners.
  • With CSG's solution, GMS transforms how it connects the mobile messaging ecosystem while advancing its traffic processing performance to provide more flexible billing cycles.
  • The improved performance system means GMS can drive more dynamic growth for its B2B partners, increase market penetration, and seamlessly scale as its business grows into the digital future.
  • 'CSG's digital wholesale platform enables GMS to accelerate its digital transformation and leverage the flexibility and scalability it provides to future-proof its business and enter new markets.

Classiq Announces $33M in New Funding, Accelerating Its Journey to Become the Leading Quantum Software Development Platform

Retrieved on: 
Thursday, February 17, 2022
Data Management, Technology, Semiconductor, Security, Other Technology, Software, Networks, Internet, Mobile, Wireless, Hardware, Electronic Design Automation, Carbon, Health, Climate change, Algorithm, Synopsys, Cadence Design Systems, CEO, OurCrowd, Customer, Hyperion, Research, Russian Venture Company, QC, Transport, RET, Samsung, Hewlett Packard Enterprise, Lip-Bu Tan, Hewlett-Packard, VC, Pathfinder, Insurance, Long Way, HPE, USN, Partnership, Â, Stanford University, Computer, Software, Head, Investment, NVIDIA, Drug discovery, Sumitomo Corporation, Organization, Microscope, Video game, Management, Renewable energy, Phoenix

Together, we are paving the fastest way towards quantum advantage and the only way beyond it, said Nir Minerbi, co-founder and CEO at Classiq.

Key Points: 
  • Together, we are paving the fastest way towards quantum advantage and the only way beyond it, said Nir Minerbi, co-founder and CEO at Classiq.
  • We are proud to join this investment round for Classiq, a true pioneer in the quantum software development arena.
  • But quantum computers are useless without the right software, and Classiq delivers a breakthrough in the way quantum software is developed.
  • Classiq and Quantum Computing Have Come a Long Way, But the Journey Has Just Begun
    Billions of dollars are being invested in quantum computing.

Fenbeitong Hits Unicorn Status, Raising $140M Series C+ Led by DST

Retrieved on: 
Thursday, February 17, 2022
Professional Services, Technology, Mobile, Wireless, Finance, Software, Banking, Human voice, Saudi Aramco, DST Global, CEO, Software as a service, City, Travel, D1 Capital Partners, Brex, Customer retention, Growth, Whalerock Industries, Multimedia, VOC, Science and technology in Asia, CE, Cryptocurrency, Jeeves, Customer, Emergence

China corporate spend start-up Fenbeitong has raised $140 million in a Series C+ Funding round, becoming the latest unicorn in the China SaaS industry.

Key Points: 
  • China corporate spend start-up Fenbeitong has raised $140 million in a Series C+ Funding round, becoming the latest unicorn in the China SaaS industry.
  • The funding round was led by DST Global.
  • View the full release here: https://www.businesswire.com/news/home/20220216006319/en/
    The high-profile new investors in this round are also global investors in corporate spend fintech.
  • DST Global, the leading investor, invested in US corporate spend start-up Brex since its Series B, witnessing its rapid growth trajectory.