Intermedia

NEC and Intermedia Announce Strategic Global Partnership to Deliver Cloud Communications, Collaboration, and Contact Center Solutions

Retrieved on: 
Tuesday, April 21, 2020
Other Professional Services, Education, Professional services, Mining, Minerals, Natural Resources, Other Construction & Property, Other Manufacturing, Semiconductor, Construction & Property, Security, Other Communications, Satellite, Software, Communications, Manufacturing, Internet, Hardware, Other Retail, Electronic design automation, Other Energy, Data management, Technology, Energy, Other Education, Retail, Cloud infrastructure, Cloud computing, IT infrastructure, Digital technology, Computing, NEC Corporation, Intermedia

1 for global line shipments over the past 3 quarters.1

Key Points: 
  • 1 for global line shipments over the past 3 quarters.1
    This partnership agreement with Intermedia represents NECs rapid global expansion into cloud-based communications and collaboration services.
  • With NEC UNIVERGE BLUE CONNECT and ENGAGE, NEC is bolstering its global cloud communications offerings to fully support customer organizations in their migration to the cloud.
  • Power for its superior 24/7 technical support now four years in a row made Intermedia the perfect fit for NEC.
  • Solutions include the all-in-one cloud communications and collaboration platform Intermedia Unite, Intermedia Contact Center, AnyMeeting web and video conferencing, file sharing and backup, business email, security, archiving, and more.

Intermedia Contact Center Solution Helps Los Angeles County Department of Health Services Handle Hundreds of Thousands of Patient Communications During COVID-19 Pandemic

Retrieved on: 
Thursday, April 2, 2020
American art, Conceptual art, Contemporary art, Intermedia, Visual music, Arts, Visual arts, Culture

The L.A. County Department of Health Services first started using the Intermedia Contact Center solution in 2012 to help improve the level and quality of communication between staff and patients.

Key Points: 
  • The L.A. County Department of Health Services first started using the Intermedia Contact Center solution in 2012 to help improve the level and quality of communication between staff and patients.
  • With a recent significant spike in patient query volume due to the COVID-19 pandemic, the L.A. County Department of Health Services scaled Intermedia Contact Center to help efficiently and accurately communicate hundreds of thousands of critical updates to patients.
  • Intermedia Contact Center Elite: designed to satisfy the needs of organizations with more complex contact center requirements and those that want custom-tailored solutions.
  • To learn more about how the L.A. County Department of Health Services is utilizing Intermedia Contact Center, we invite you to read the full case study .

San Jose Earthquakes Score Big with Intermedia Cloud Communications Partnership

Retrieved on: 
Wednesday, January 22, 2020
Intermedia, Arts, Visual arts, Culture

SUNNYVALE, Calif., Jan. 22, 2020 /PRNewswire/ -- The San Jose Earthquakes today announced a unique multi-year partnership with Intermedia, which will feature the company's branding across all team jerseys and include the exclusive use of Intermedia's technology for all business communications within the Earthquakes organization.

Key Points: 
  • SUNNYVALE, Calif., Jan. 22, 2020 /PRNewswire/ -- The San Jose Earthquakes today announced a unique multi-year partnership with Intermedia, which will feature the company's branding across all team jerseys and include the exclusive use of Intermedia's technology for all business communications within the Earthquakes organization.
  • The partnership demonstrates the Earthquakes' commitment to powering all areas of their business with cutting-edge cloud communications technology, both on and off the field.
  • "Partnering with an award-winning tech communications company based in the heart of Silicon Valley is a tremendous opportunity for us," said Earthquakes Chief Operating Officer Jared Shawlee.
  • Solutions include the all-in-one cloud communications and collaboration platform - Intermedia Unite , Intermedia Contact Center, web and video conferencing, file sharing & backup, business email, security, archiving, and more.

Intermedia Partners With ConnectWise To Further Help The Channel Community Build Profitable UCaaS And CCaaS Businesses

Retrieved on: 
Thursday, October 31, 2019
Telecommunications, Teleconferencing, Videotelephony, As a service, Unified communications as a service, Intermedia

The announcement was made at ConnectWise IT Nation Connect, a premier event for companies that sell, support, and service technology.

Key Points: 
  • The announcement was made at ConnectWise IT Nation Connect, a premier event for companies that sell, support, and service technology.
  • Intermedia's UCaaS and CCaaS portfolio includes Intermedia Unite, the all-in-one business phone and communications platform, as well as the recently launched Intermedia Contact Center.
  • Intermedia has forged a distinct path in the channel community with its innovative private label and co-branded partner programs .
  • "Both ConnectWise and Intermedia put the channel first, and we share many of the same partners," said Travis Vigneau, Director of Solution Partner Strategy at ConnectWise.

Intermedia Launches Robust Suite Of Cloud Contact Center Solutions

Retrieved on: 
Wednesday, October 23, 2019
Services marketing, American art, Conceptual art, Contemporary art, Intermedia, Visual music, Cloud computing, Customer relationship management, Service industries, Economy, Arts

Intermedia Contact Center is hosted in the cloud, which means the customer's significant expense associated with purchasing, deploying, maintaining, and updating expensive hardware is eliminated.

Key Points: 
  • Intermedia Contact Center is hosted in the cloud, which means the customer's significant expense associated with purchasing, deploying, maintaining, and updating expensive hardware is eliminated.
  • And unlike traditional on-premises contact center systems, Intermedia Contact Center can be deployed in days, not months, with all of the training, on-going support, and automatic feature updates included in one low monthly subscription price.
  • Like all Intermedia solutions, Intermedia Contact Center is the ideal option for MSPs who want to resell contact center services under their own brand, generate greater than 5 times more top-line revenue, own their customer relationships, and drive significant value in their business.
  • Intermedia Contact Center Elite: designed to satisfy the needs of organizations with more complex contact center requirements and those that want custom-tailored solutions.

Jenne, Inc. Named as a New Distributor for Intermedia

Retrieved on: 
Tuesday, September 17, 2019
Hardware, Security, Data management, Technology, Audio, Video, Telecommunications, Software, VoIP, Networks, Mobile, Wireless, Internet, Telecommunications, Teleconferencing, Videotelephony, As a service, Unified communications as a service, Unified communications, Cloud computing, Intermedia, Jenne, Inc., Intermedia

Jenne, Inc. has been named as a distributor for Intermedia, a leading Unified Communications as a Service (UCaaS) and business cloud email provider.

Key Points: 
  • Jenne, Inc. has been named as a distributor for Intermedia, a leading Unified Communications as a Service (UCaaS) and business cloud email provider.
  • Intermedia provides our partners with the ability to offer a full-suite of essential business communication and productivity products all from one provider.
  • Power-certified technical assistance means partners can depend on Intermedia for tremendous reliability and support.
  • Intermedias reseller program allows partners to private label under their own name or co-brand alongside Intermedia.

Intermedia Acquires Omni-channel Cloud Contact Center Provider, Telax

Retrieved on: 
Monday, August 12, 2019
Intermedia, Omnichannel

The Telax acquisition advances Intermedia's position as a cloud communications and collaboration leader through the addition of a world-class omni-channel CCaaS solution.

Key Points: 
  • The Telax acquisition advances Intermedia's position as a cloud communications and collaboration leader through the addition of a world-class omni-channel CCaaS solution.
  • Intermedia's acquisition and integration of Telax's Cloud Contact Center into its communications cloud will do just that," said Elka Popova, Vice President, Information and Communications Technologies at Frost and Sullivan.
  • Telax has grown to be a leader in the contact center communications space by developing a pure-play CCaaS solution that is built entirely on a proprietary platform.
  • "We are extremely pleased to welcome Telax into the Intermedia family," said Intermedia CEO, Michael Gold.

Intermedia's Expanded Reseller Program Helps Partners Realize Up To 5x More Revenue Than Agent Programs

Retrieved on: 
Tuesday, May 14, 2019
Business law, Reseller, Sales, Intermedia, Law of agency, 5X

To date, the channel has been able to partner with Intermedia as either a Private Label Reseller (PLR) or a commissioned Advisor.

Key Points: 
  • To date, the channel has been able to partner with Intermedia as either a Private Label Reseller (PLR) or a commissioned Advisor.
  • Under both options, partners have the opportunity to make 5x more revenue as compared to the industry standard agent model.
  • Advisor model (aka by the market as an agent model) partners realize healthy, recurring commissions and sell under the Intermedia brand.
  • "Most of our competitors only sell under an agent model, which limits the partner's revenue opportunity and growth potential," said Michael Gold, Intermedia's CEO.

Kyyba Inc. Launches New Company, Makes Acquisition of Flint Area Firm

Retrieved on: 
Tuesday, April 16, 2019
Intermedia, Wellness

Kyyba Intermedia's focus is on becoming Michigan's go-to source for information about wellness, health care, medicine, technology and lifestyle innovations, utilizing both print and digital mediums.

Key Points: 
  • Kyyba Intermedia's focus is on becoming Michigan's go-to source for information about wellness, health care, medicine, technology and lifestyle innovations, utilizing both print and digital mediums.
  • A key part of Kyyba Intermedia's overall strategy includes the company's recent acquisition of Flint-based IHM Media, publishers of Michigan Innovative Health magazine.
  • Karen Smith, who was IHM Media publisher, has been named the director of publications for Kyyba: Health & Life.
  • Kyyba Intermedia's podcast and video service will produce sponsored audio and visual content in partnership with local and regional brands.

Intermedia continues to invest in partner success with new, streamlined account provisioning for Intermedia Unite™

Retrieved on: 
Tuesday, October 9, 2018
Intermedia, Provisioning, Arts, Visual arts, Culture

As part of Intermedia's 360 approach to partner success , this new provisioning wizard helps streamline and accelerate the set-up process by guiding the partner step-by-step through account creation and activation.

Key Points: 
  • As part of Intermedia's 360 approach to partner success , this new provisioning wizard helps streamline and accelerate the set-up process by guiding the partner step-by-step through account creation and activation.
  • Intermedia is focused on helping partners achieve healthy margins, create attractive new revenue streams, and realize even greater profitability.
  • Intermedia is invested in our success and knows that the more efficient we are, the better we can serve our customers.
  • @Intermedia_Net has released a new provisioning wizard, enabling partners to better sell, provision & support Intermedia Unite.