J.D. Power

InvestmentPitch Media Video Features Zero Carbon Technologies, Focussed on Recycling Technologies, Particularly for End-of-Life Battery Management

Retrieved on: 
Friday, April 5, 2024

Vancouver, British Columbia--(Newsfile Corp. - April 5, 2024) - InvestmentPitch Media video features Zero Carbon Technologies, a company focussed on recycling technologies, particularly for end-of-life management of batteries.

Key Points: 
  • Vancouver, British Columbia--(Newsfile Corp. - April 5, 2024) - InvestmentPitch Media video features Zero Carbon Technologies, a company focussed on recycling technologies, particularly for end-of-life management of batteries.
  • Zero Carbon has developed patented and proprietary low-CO2 battery recycling solutions that enable over 80% of the battery and 95% of valuable metals such as cobalt and nickel to be recycled.
  • For more information, please view the InvestmentPitch Media video which provides additional information about this news and the company.
  • The University of Cambridge holds 2 patents on the technology, which are used by Zero Carbon through a licensing agreement with Regenerate Technology.

Wintrust Wins Highest Ranking by J.D. Power for Illinois Retail Banking Customer Satisfaction for the Third Year in a Row

Retrieved on: 
Thursday, March 28, 2024

ROSEMONT, Ill., March 28, 2024 (GLOBE NEWSWIRE) -- Wintrust Financial Corporation (Nasdaq:WTFC) today announced that Wintrust Community Banks received the award for ranking highest in the J.D.

Key Points: 
  • ROSEMONT, Ill., March 28, 2024 (GLOBE NEWSWIRE) -- Wintrust Financial Corporation (Nasdaq:WTFC) today announced that Wintrust Community Banks received the award for ranking highest in the J.D.
  • Power 2024 U.S. Retail Banking Satisfaction Study in the Illinois Region for the third consecutive year.
  • Power study is based on rating responses from 105,355 retail banking customers in seven dimensions.
  • This year’s honor continues Wintrust’s ranking as the highest in Illinois in both 2022 and 2023.

Healthcare Should Look to Other Industries to Drive Digital Transformation, J.D. Power Says

Retrieved on: 
Tuesday, April 9, 2024

Power U.S. Healthcare Digital Experience Study,SM released today, the websites and digital apps provided by commercial member health plans and Medicare Advantage plans are not helping matters.

Key Points: 
  • Power U.S. Healthcare Digital Experience Study,SM released today, the websites and digital apps provided by commercial member health plans and Medicare Advantage plans are not helping matters.
  • The inaugural U.S. Healthcare Digital Experience Study evaluates customer interaction with their health plans via digital channels.
  • “Healthcare can learn from other industries in relation to leveraging digital to transform the customer experience,” said Christopher Lis, managing director of global healthcare intelligence at J.D.
  • For more information about the U.S. Healthcare Digital Experience Study, visit https://www.jdpower.com/business/healthcare/healthcare-digital-experienc... .

Years of Consolidation and No-Fee Trading Forces Online Brokerage Firms to Reexamine Their Value Equation, J.D. Power Finds

Retrieved on: 
Thursday, April 4, 2024

For most do-it-yourself (DIY) investors whose level of satisfaction with their brokerage firm has not budged despite significant stock market growth, the answer is unclear.

Key Points: 
  • For most do-it-yourself (DIY) investors whose level of satisfaction with their brokerage firm has not budged despite significant stock market growth, the answer is unclear.
  • Power 2024 U.S. Self-Directed Investor Satisfaction Study,SM released today, firms have struggled to differentiate and add value for DIY investors as the industry moves deeper into the no-fee future.
  • Buy-and-hold investors become defection risk: Investor satisfaction is highest among DIY investors who are trading more actively.
  • This could put customer loyalty at risk for firms that cater to less active investors.

Ameritrade, Now Part of Charles Schwab, Ranks Highest in Its Segment in the J.D. Power 2024 U.S. Self-Directed Investor Satisfaction Study

Retrieved on: 
Thursday, April 4, 2024

Power U.S. Self-Directed Investor Satisfaction Study demonstrates our strength as a combined firm,” said Jonathan Craig, Managing Director, Head of Investor Services at Charles Schwab.

Key Points: 
  • Power U.S. Self-Directed Investor Satisfaction Study demonstrates our strength as a combined firm,” said Jonathan Craig, Managing Director, Head of Investor Services at Charles Schwab.
  • Power 2024 U.S. Self-Directed Investor Satisfaction Studies of investors’ satisfaction with self-directed investment firms.
  • Power 2024 U.S. Self-Directed Investor Satisfaction Study is independently conducted, and the participating firms do not pay to participate.
  • Power 2024 U.S. Self-Directed Investor Satisfaction Study is independently conducted, and the participating firms do not pay to participate.

J.D. Power Names Fifth Third Bank No. 1 for Retail Banking Experience in Florida

Retrieved on: 
Thursday, March 28, 2024

Power today named Fifth Third Bank No.

Key Points: 
  • Power today named Fifth Third Bank No.
  • 1 for Retail Banking Customer Satisfaction in Florida as part of its 2024 U.S. Retail Banking Satisfaction StudySM.
  • “I am immensely proud that Fifth Third has been recognized for the best customer satisfaction among consumer banks in Florida,” said Jamie Leonard, chief operating officer of Fifth Third.
  • The Bank opened 26 locations in Florida in the past two years and plans for an additional 25 by the end of 2025.

Retail Bank Customer Satisfaction Holds Steady but Trust Declines, J.D. Power Finds

Retrieved on: 
Thursday, March 28, 2024

U.S. retail bank customers are losing faith in their bank, and customer attrition is a concern.

Key Points: 
  • U.S. retail bank customers are losing faith in their bank, and customer attrition is a concern.
  • Power 2024 U.S. Retail Banking Satisfaction StudySM, released today, consumer trust in retail banks has declined significantly during the past two years, with unexpected fees, poor customer service and bad press being key threats to a customer’s trust.
  • This year, 13% of bank customers say they are likely to switch institutions in the next 12 months.
  • Customer loyalty at risk: This year, 8% of retail bank customers say they have changed their primary bank, up from 5% in 2018.

J.P. Morgan Wealth Plan Helps Chase Customers Create 1 Million Plans

Retrieved on: 
Wednesday, March 27, 2024

J.P. Morgan Wealth Management’s Wealth Plan has helped customers create more than 1 million personalized plans.

Key Points: 
  • J.P. Morgan Wealth Management’s Wealth Plan has helped customers create more than 1 million personalized plans.
  • Over 10 million customers are using Wealth Plan to update plans, get assistance to stay on track and get closer to their dreams.
  • Customers have created more than double the number of total plans than in the whole history of J.P. Morgan U.S. wealth management before Wealth Plan.
  • The Wealth Plan team, now under Ranjit Samra, who was leading the engineering and build-out of Wealth Plan, continues to make improvements in the tool.

Haig Partners releases the Q4 2023 Haig Report®, which tracks trends and their impact on dealership values

Retrieved on: 
Tuesday, March 26, 2024

Haig Partners LLC , released its closely followed Haig Report® for Q4 2023, which tracks trends in auto retail and their impacts on dealership values.

Key Points: 
  • Haig Partners LLC , released its closely followed Haig Report® for Q4 2023, which tracks trends in auto retail and their impacts on dealership values.
  • (Graphic: Business Wire)
    In 2023, Haig Partners advised on two record-setting deals, fetching the highest price for Toyota and Stellantis dealerships.
  • Average estimated profits per dealership were 78% higher in Q4 2023 compared to Q4 2019, before the pandemic hit.
  • Alan Haig , President of Haig Partners, shared, “We are seeing mixed trends in auto retail today, which are pushing down dealership profits and dealership values.

Home Charging Satisfaction a Bright Spot among Electric Vehicle Owners, J.D. Power Finds

Retrieved on: 
Tuesday, March 26, 2024

Power 2024 U.S. Electric Vehicle Experience (EVX) Home Charging Study,SM released today.

Key Points: 
  • Power 2024 U.S. Electric Vehicle Experience (EVX) Home Charging Study,SM released today.
  • Power 2024 U.S. Electric Vehicle Experience (EVX) Home Charging Study (Graphic: Business Wire)
    “In contrast to public charging, home charging is the ultimate convenience for owners to charge their EV,” said Brent Gruber, executive director of the EV practice at J.D.
  • Charging speed remains a key differentiator: Charging speed is the most substantial differentiating factor of owner satisfaction between Level 1 and Level 2 chargers.
  • For more information about the U.S. Electric Vehicle Experience (EVX) Home Charging Study, visit https://www.jdpower.com/business/automotive/electric-vehicle-experience-... .