Omnichannel

China's Loyalty Programs Intelligence Report 2024: Market to Grow by 11.4% to Reach $18.83 Billion this Year - Future Growth Dynamics to 2028 - ResearchAndMarkets.com

Retrieved on: 
Monday, April 22, 2024
Retail, Other Retail, Consumer, Entertainment, Travel, AI, Operational definition, Omnichannel, Software, Restaurant, Attention, Digital, Behavior, Growth, Strategic planning

The "China Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "China Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics" report has been added to ResearchAndMarkets.com's offering.
  • In a significant development for the retail industry and consumer markets, the latest data indicates that China's loyalty programs market is poised for robust growth.
  • Consumer businesses and retailers in China are increasingly capitalizing on loyalty programs to enhance customer retention and value.
  • The data underscores the need for continuous innovation and adaptability to nurture customer loyalty and drive sustainable market growth.

China Less-than-truckload (Direct Line, Local Freight, Express Freight) Industry Report 2024-2028 Featuring S.F, ANE Cayman, ZTO Express, Deppon Logistics, Yunda Express, Yimidida - ResearchAndMarkets.com

Retrieved on: 
Wednesday, April 17, 2024
Other Transport, Logistics, Supply Chain Management, Transport, Other Automotive, Automotive, LTL, Express, Telephone numbers in Hungary, Commerce, Omnichannel, Face, FTL, Direct Line, COVID-19, Growth, Cargo

The "China Less-than-truckload (LTL) Market (Direct Line & Local Freight Operators and Express Freight Networks): Insights & Forecast with Potential Impact of COVID-19 (2024-2028)" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "China Less-than-truckload (LTL) Market (Direct Line & Local Freight Operators and Express Freight Networks): Insights & Forecast with Potential Impact of COVID-19 (2024-2028)" report has been added to ResearchAndMarkets.com's offering.
  • China road transportation market is anticipated to reach US$ 1.09 trillion in 2028, growing at a CAGR of 6.33% during the period spanning 2024-2028.
  • China Less-than-truckload (LTL) market is anticipated to reach US$357.94 billion in 2028, growing at a CAGR of 6.49% during the period spanning 2024-2028.
  • Further, China's express freight network market can be divided into two models: Freight Partner Platform Model and Direct Model.

TNS Launches Complete Commerce - an End-to-End Payments Solutions Stack

Retrieved on: 
Tuesday, April 16, 2024
Banking, Technology, Electronic Commerce, Professional Services, Digital Cash Management, Digital Assets, Payments, Other Retail, Other Technology, Telecommunications, Software, Retail, Networks, Mobile, Wireless, Data Management, Finance, Online Retail, Fintech, Ecosystem, Transaction Network Services, Consumer, Certification, Omnichannel, TCO, PCI, TNS, Completeness, Commerce, Orchestration, PCI DSS, Running, Connect, Online shopping

Transaction Network Services (TNS) , a global leader in payments infrastructure and managed connectivity services, has launched Complete Commerce – a full-stack, modern and secure payment and network capability.

Key Points: 
  • Transaction Network Services (TNS) , a global leader in payments infrastructure and managed connectivity services, has launched Complete Commerce – a full-stack, modern and secure payment and network capability.
  • Complete Commerce helps solve this payment complexity by leveraging a single supplier relationship and reducing total cost of ownership (TCO) across the enterprise’s technology environment.
  • “By offering a PCI DSS certified, fully managed service for payments and network connectivity, Complete Commerce enables enterprises to accept virtually any type of payment method, online or in-person with TNS’ range of terminals - unattended, at the pump or in-store,” said John Tait, Global Managing Director of TNS Payments Market.
  • The TNS cloud native payment orchestration stack with rich functionality allows payments to be processed real time to multiple end points across the globe.

Three in Four U.S. Shoppers Embrace Omnichannel, Merging Digital and Physical Shopping Journeys

Retrieved on: 
Tuesday, April 16, 2024
Other Consumer, Retail, Transport, Thought Leadership, Artificial Intelligence, Software, Internet, Online Retail, Consumer, Electronic Commerce, Professional Services, Logistics, Supply Chain Management, Social Media, Technology, Delivery Services, Search Engine Marketing, Data Analytics, Other Retail, Communications, Omnichannel, Social media, Survival, Research, Knowledge, Pressure, Ageing, Online shopping

“For retailers, the pressure to be everywhere their customers are has never been greater,” said Al Ko, CEO of Auctane, parent company of ShipStation.

Key Points: 
  • “For retailers, the pressure to be everywhere their customers are has never been greater,” said Al Ko, CEO of Auctane, parent company of ShipStation.
  • A quarter of surveyed U.S. consumers were also open to using AI-powered chatbots to research products before making a purchase.
  • The report goes beyond outlining behaviors; it uncovers opportunities for businesses to combine digital and physical touchpoints to improve their omnichannel presence and ultimately grow their businesses.
  • This analysis combines Retail Economics’ proprietary retail sales data with consumer survey insights regarding online and physical channel preferences along the customer journey.

RBC first Canadian bank honoured with The Digital Banker's Digital CX award for global excellence in account opening experiences

Retrieved on: 
Thursday, April 25, 2024
AI, RBC, Omnichannel, Customer experience, Personal, Digital, Commercial bank, Deep learning

TORONTO, April 25, 2024 /CNW/ - RBC is proud to announce that The Digital Banker has awarded it the Digital CX Award for Excellence in Omni-Channel Customer Experiences.

Key Points: 
  • TORONTO, April 25, 2024 /CNW/ - RBC is proud to announce that The Digital Banker has awarded it the Digital CX Award for Excellence in Omni-Channel Customer Experiences.
  • The award follows recent global recognition from Celent as Model Bank for Digital Onboarding and further establishes RBC as a global leader in creating seamless account opening experiences for its clients.
  • "It's an honour to be the first Canadian bank to receive a Digital CX Award in this category," said Peter Tilton, chief digital officer, Personal & Commercial Banking, RBC.
  • The Digital CX Awards, hosted by The Digital Banker , recognize pioneering innovation in digital customer experiences across the financial services industry.

RevSpring Announces Seamless, Automated Prescription Refill and Payments All in One Phone Call

Retrieved on: 
Wednesday, April 24, 2024
ACH, HIPAA, Pharmacy, Certification, Apple Pay, Insurance, Omnichannel, Digital, PCI, Pharmacist, Prescription, SMS, HITRUST, Patient, IVR, Mondelli, HSA, Security

NASHVILLE, Tenn. , April 24, 2024 /PRNewswire-PRWeb/ -- RevSpring, the leading provider of healthcare engagement and payment solutions, today announced that IVR Advantage™ now seamlessly integrates prescription refill requests and status inquiries with secure payment processing for pharmacies. Unique in the industry, IVR Advantage empowers pharmacy customers with inbound and outbound call automation to conveniently settle transactions all in one phone call while optimizing operational efficiency for busy pharmacy staff.

Key Points: 
  • RevSpring's proprietary IVR solution saves pharmacy staff time and effort by automating phone calls about prescription status and refill requests.
  • Outbound IVR calls can convert calls and texts into payments while facilitating prescription refill reminders and other outbound communication, including satisfaction surveys, insurance updates and other proactive messaging.
  • IVR Advantage can integrate with leading pharmacy platforms to offer real-time connectivity to pull and post payments and prescription updates.
  • Other IVR Advantage features for pharmacy customers include prescription lookups for refill submissions and placing confirmed refill subscriptions into the pharmacy work queue.

Baozun Releases 2023 Chairman Letter

Retrieved on: 
Friday, April 19, 2024
Ecosystem, Architecture, BZI, Commerce, Accounting, Omnichannel, Business intelligence, Acquisition, ROP, Authentic Brands Group, Share repurchase, BBM, Growth, Retail

In 2023, amidst a challenging macro environment, Baozun Group embarked on a transformative journey, expanding into three primary business lines: Baozun e-Commerce (BEC), Baozun Brand Management (BBM), and Baozun International (BZI).

Key Points: 
  • In 2023, amidst a challenging macro environment, Baozun Group embarked on a transformative journey, expanding into three primary business lines: Baozun e-Commerce (BEC), Baozun Brand Management (BBM), and Baozun International (BZI).
  • This strengthened one-stop ecosystem enables Baozun Group to offer our business partners and clients the most comprehensive services and solutions.
  • Throughout 2023, BEC continued to improve its service quality and reinforced its omni-channel capabilities.
  • BBM accomplished a significant milestone with the completion of the acquisition of Gap Greater China in February 2023.

United Direct Solutions Empowers Financial Institutions to Meet the Increasing Needs of Multi-Generational Households

Retrieved on: 
Thursday, April 18, 2024
Pew Research Center, Financial management, IP, Baby boomers, Social media, Loyalty, Marketing, Omnichannel, Host, Generation Z, UDS, Medicare, Millennials, All Ages, Alpha

LOUISVILLE, Ky., April 18, 2024 /PRNewswire/ -- United Direct Solutions (UDS), a leading direct marketing company, recognizes the complexities that banks, credit unions and financial planning services face as they navigate today's evolving landscape of family banking.

Key Points: 
  • LOUISVILLE, Ky., April 18, 2024 /PRNewswire/ -- United Direct Solutions (UDS), a leading direct marketing company, recognizes the complexities that banks, credit unions and financial planning services face as they navigate today's evolving landscape of family banking.
  • With proven data-driven strategies and insights, rooted in security and compliance, UDS helps institutions implement effective financial services marketing campaigns to connect with the rising number of multi-generational households.
  • While these living conditions can offer both emotional and financial support, they also bring new considerations for financial planning.
  • United Direct Solutions provides proven expertise to financial institutions, helping them connect with multi-generational households through informed marketing strategies and data-driven targeting.

Tonkean Announces Collaborative Intake, New Capabilities For Enterprise Procurement Teams

Retrieved on: 
Wednesday, April 17, 2024
Intake, Risk, Contextual, Policy, Omnichannel, Communication, Workflow, PALO

Tonkean's Collaborative Intake ensures procurement is present, responsive, and effective from intent to resolution—transforming a transactional silo into a strategic nexus."

Key Points: 
  • Tonkean's Collaborative Intake ensures procurement is present, responsive, and effective from intent to resolution—transforming a transactional silo into a strategic nexus."
  • Tonkean Collaborative Intake builds on ProcurementWorks —a lifecycle orchestration tool for enterprise procurement teams that Tonkean released last year.
  • Collaborative Intake empowers procurement teams to provide buying experiences that are even more seamless and effective.
  • "Tonkean Collaborative Intake gives enterprise procurement teams a way to meet that need."

Acqueon Teams Up with Zoom to Drive Revenue Generation and Recovery Through AI-Powered Outbound Communications

Retrieved on: 
Tuesday, April 16, 2024
Omnichannel, Revenue, Partnership, Human, Organization, Sales

DALLAS, April 16, 2024 /PRNewswire-PRWeb/ -- Acqueon, a leading real-time revenue execution platform, today announced that it is joining Zoom's ISV Exchange Program. Additionally, Acqueon Campaigns will be available for resale by Zoom and available in the Zoom App Marketplace. The Acqueon Campaigns Zoom Contact Center integration is expected to be available in the second half of 2024.

Key Points: 
  • Additionally, Acqueon Campaigns will be available for resale by Zoom and available in the Zoom App Marketplace.
  • The Acqueon Campaigns Zoom Contact Center integration is expected to be available in the second half of 2024.
  • Zoom is a technology leader that is disrupting the contact center market, and the Acqueon Campaigns integration into Zoom Contact Center brings the ability to dramatically improve revenue generation and recovery to a growing share of the contact center market.
  • "We are excited to be working with Acqueon to deliver outbound communications to Zoom Contact Center customers," said Graeme Geddes, chief sales officer of Zoom.