Transaction Network Services

TNS Launches TN Insights for Enterprises to Optimize Calling Practices

Retrieved on: 
Tuesday, February 20, 2024
Telecommunications, Data Analytics, Audio, Video, Professional Services, Technology, Carriers and Services, VoIP, Mobile, Wireless, Insight, Transaction Network Services, Business continuity planning, TNS, Intelligence, Competitive advantage, Telephone, Human, Trust, Risk management

Transaction Network Services (TNS) today announced the commercial availability of TN Insights – a powerful addition to its Telephone Number Reputation Monitoring service.

Key Points: 
  • Transaction Network Services (TNS) today announced the commercial availability of TN Insights – a powerful addition to its Telephone Number Reputation Monitoring service.
  • The solution provides enterprises with critical intelligence and visibility into calling behaviors to effectively reach customers and achieve optimum business outcomes.
  • The addition of TN Insights to TNS’ Telephone Number Reputation Monitoring service delivers an expanded set of key benefits to enterprises:
    Callout Practice Observation for Brand Protection.
  • To learn more about TN Insights, and how its reporting capabilities can drive better business outcomes for enterprises, visit: tnsi.com/solutions/communications/restoring-trust-voice/ .

TNS 2024 Robocall Investigation Report: STIR/SHAKEN Implementation Paying Off for Top US Carriers

Retrieved on: 
Tuesday, February 6, 2024
VoIP, Software, Carriers and Services, Mobile, Wireless, Networks, Professional Services, Data Management, Technology, Artificial Intelligence, Data Analytics, Audio, Video, Telecommunications, Multimedia, SIP, Report, Research, T-Mobile, AI, Health, Synthetic media, Verizon Communications, Transaction Network Services, U.S. Cellular, Generative, TNS, IP, Comcast, Charter, AT&T, Insurance, Human, Mobile phone

Today, Transaction Network Services (TNS) released its 2024 Robocall Investigation Report, a holistic, data-driven analysis of robocall trends from the previous year.

Key Points: 
  • Today, Transaction Network Services (TNS) released its 2024 Robocall Investigation Report, a holistic, data-driven analysis of robocall trends from the previous year.
  • View the full release here: https://www.businesswire.com/news/home/20240206442574/en/
    Signed traffic between Tier-1 carriers increased to 85% in 2023, according to TNS’ Report.
  • However, despite positive robocall mitigation momentum industry-wise, data reveals a persistent gap between Tier-1 carriers and smaller carriers when it comes to signing voice traffic: only 17% of calls from Tier-1 to smaller carriers were delivered with a signature last year.
  • “That said, our report acknowledges that smaller carriers are benefiting from their deployments of the framework at a slower rate.

TNS, Frost & Sullivan Executive Brief: A Blueprint for Brand Authentication and Branded Calling in Contact Center Digital Transformation

Retrieved on: 
Tuesday, January 30, 2024
Elections, Campaigns, Technology, Professional Services, Public Policy, Government, Data Analytics, Other Communications, Marketing, Other Technology, Telecommunications, Communications, Software, Audio, Video, VoIP, Mobile, Wireless, Data Management, Consulting, Artificial Intelligence, CX, Frost, Transaction Network Services, TNS, Executive, Trust, Health, Sales

Call spoofing and the erosion of trust in voice calling is creating unprecedented challenges for enterprise contact centers and outsourced contact center service providers (CCaaS, CPaaS, etc.)

Key Points: 
  • Call spoofing and the erosion of trust in voice calling is creating unprecedented challenges for enterprise contact centers and outsourced contact center service providers (CCaaS, CPaaS, etc.)
  • A new joint Executive Brief published today by Transaction Network Services (TNS) and Frost & Sullivan explores these enterprise challenges and presents emerging solutions for contact center decision-makers.
  • The report focuses on two core technology components facilitating a successful outbound customer engagement strategy: TNS Enterprise Authentication and Spoof Protection and TNS Enterprise Branded Calling .
  • The technology helps enterprises protect their customers - and brand reputation - from the threat posed by robocall scammers and spoofers.

TNS Enterprise Branded Calling Receives 2023 CUSTOMER Contact Center Analytics Product of the Year Award

Retrieved on: 
Tuesday, January 23, 2024
Professional Services, Data Management, Data Analytics, Technology, Telecommunications, Mobile, Wireless, Software, TMC, TNS, Transaction Network Services, Sales

Transaction Network Services (TNS) has announced that TMC , a global, integrated media company, has named TNS Enterprise Branded Calling as a 2023 CUSTOMER Contact Center Analytics Product of the Year Award winner.

Key Points: 
  • Transaction Network Services (TNS) has announced that TMC , a global, integrated media company, has named TNS Enterprise Branded Calling as a 2023 CUSTOMER Contact Center Analytics Product of the Year Award winner.
  • TNS Enterprise Branded Calling can help improve enterprises’ contact center metrics and the customer experience as unwanted robocalls continue to erode trust in voice calling.
  • “The award is a testament to how businesses across a myriad of industries use TNS Enterprise Branded Calling as the foundation for their outbound customer engagement strategy,” said Jim Tyrrell, Vice President of Enterprise Product Management for TNS Communications Market.
  • TNS Enterprise Branded Calling won TMC’s 2023 CUSTOMER Product of the Year and the TMC 2022 Pandemic Tech Innovation Award .

TNS Establishes Colocation Services at Brazil's Largest Stock Exchange

Retrieved on: 
Tuesday, November 28, 2023
Professional Services, Data Management, Other Professional Services, Data Analytics, Technology, Finance, Networks, Market, Transaction Network Services, Projection, GDP, Infrastructure as a service, Investment, TNS, Product management, VPN, Cryptocurrency, Renewable energy, B3

Today, Transaction Network Services (TNS) announced colocation services with B3 S.A. (Brasil, Bolsa, Balcão) , Brazil’s largest stock exchange and the world’s third largest derivatives exchange, based in Sao Paulo.

Key Points: 
  • Today, Transaction Network Services (TNS) announced colocation services with B3 S.A. (Brasil, Bolsa, Balcão) , Brazil’s largest stock exchange and the world’s third largest derivatives exchange, based in Sao Paulo.
  • This collaboration strengthens TNS' global solutions for financial markets, delivering seamless connectivity via the TNS ultra low latency trading network .
  • TNS now offers managed hosting, market data and exchange access services for B3 through TNS’ Layer 1 connectivity to provide reliable trading, clearing and settlement operations across equities, derivatives and commodities.
  • This highlights TNS’ continued commitment to B3 following the launch of market data access for traders at the exchange in 2021.

TNS Acquires West Highland Support Services to Deliver Full-Stack Market Data Solutions Globally

Retrieved on: 
Wednesday, November 15, 2023
Technology, Finance, Fintech, Consulting, Banking, Other Technology, Professional Services, Networks, Data Management, Other Professional Services, Acquisition, Organization, Transaction Network Services, Infrastructure as a service, TNS, Tata Business Support Services, VPN, Cost, Cryptocurrency, Retail

Transaction Network Services (TNS) today announced the acquisition of West Highland Support Services, a financial market data solutions provider based in Danbury, Connecticut.

Key Points: 
  • Transaction Network Services (TNS) today announced the acquisition of West Highland Support Services, a financial market data solutions provider based in Danbury, Connecticut.
  • The acquisition will enable TNS to deliver market data services across the entire trading infrastructure stack, making TNS the only Infrastructure-as-a-Service (IaaS) provider to combine a vendor-neutral approach to market data application management.
  • The combination of TNS and West Highland services into one stack will offer connectivity, monitoring and consulting to professional traders, institutions and financial services vendors worldwide.
  • The acquisition will help TNS clients reduce cost and complexity across every element of market data related spend and support, including hosting, connectivity, middleware distribution, market data usage and incident management.

TNS Launches AI Labs to Deliver Advanced Technologies to Carriers and Enterprises

Retrieved on: 
Monday, November 13, 2023
Telecommunications, Audio, Video, Artificial Intelligence, Data Management, Technology, Carriers and Services, Mobile, Wireless, Security, Research, Intelligence cycle, Transaction Network Services, Human voice, Synthetic media, TNS, Intelligence, Plague, AI, FCC, Environment, Human, Customer service, Sales, Medical device

For more than three decades, TNS’ Communications Market division has pioneered advanced call analytics and management technologies to support carriers and enterprises through its flagship TNS Call Guardian ® product and, more recently, TNS Enterprise Branded Calling and TNS Enterprise Authentication .

Key Points: 
  • For more than three decades, TNS’ Communications Market division has pioneered advanced call analytics and management technologies to support carriers and enterprises through its flagship TNS Call Guardian ® product and, more recently, TNS Enterprise Branded Calling and TNS Enterprise Authentication .
  • “Hundreds of global carriers and enterprises rely on TNS for innovative, proven technologies that drive better business outcomes, provide a compelling subscriber experience and help protect consumers,” said TNS Communications Market Chief Data Officer, Greg Bohl who will lead AI Labs.
  • AI Labs will research how AI can be leveraged for future use in the telecom industry, with an early-stage focus on generative, predictive and discriminative AI applications that include:
    AI-powered voice biometrics.
  • AI Labs offers an environment to experience how generative AI can be used for legitimate and nefarious purposes first-hand.

TNS Sets Industry Benchmark with Increased Network Capacity for OPRA Data Feed Expansion

Retrieved on: 
Tuesday, November 7, 2023
Data Management, Banking, Technology, Professional Services, Semiconductor, Other Technology, Other Professional Services, Networks, Internet, Hardware, Finance, Data-rate units, Options Price Reporting Authority, OPRA, Market, VPN, Product management, Transaction Network Services, Growth, NMS, TNS, Infrastructure as a service, Option, Renewable energy

Transaction Network Services (TNS) today announced a significant upgrade to its evolving network capacity with multiple 100 gigabits-per-second (Gbps) circuits to support the Options Price Reporting Authority (OPRA) expansion.

Key Points: 
  • Transaction Network Services (TNS) today announced a significant upgrade to its evolving network capacity with multiple 100 gigabits-per-second (Gbps) circuits to support the Options Price Reporting Authority (OPRA) expansion.
  • TNS offers unparalleled, comprehensive US equity options market data coverage , achieved through a strategic network design capable of efficiently managing high-bandwidth data volumes.
  • "As market leaders for US equity options exchange data feeds, TNS’ upgraded network capacity underscores our commitment to uninterrupted market data," said Jeff Mezger, TNS’ Vice President of Product Management for Financial Markets.
  • TNS' multiple 100 Gbps channel network not only sets a new standard for efficient connectivity to OPRA, but also provides a scalable solution for the addition of future market data feeds.

TNS Robocall Report – Top US Carriers Extend STIR/SHAKEN Gains, with Growing Need to Support Smaller Service Providers

Retrieved on: 
Thursday, October 26, 2023
Telecommunications, Data Analytics, Data Management, Professional Services, Technology, VoIP, Mobile, Wireless, Security, Policy, Verizon Communications, FCC, Human, Transaction Network Services, T-Mobile, Comcast, Confusion, AT, TNS, U.S. Cellular, AI, Charter, IP, AT&T, Voice over IP, Mobile phone, Lumen

The latest report shows continued momentum by Tier-1 carriers in the fight against robocalls, but challenges remain when it comes to their signed STIR/SHAKEN voice traffic being terminated to smaller service provider networks.

Key Points: 
  • The latest report shows continued momentum by Tier-1 carriers in the fight against robocalls, but challenges remain when it comes to their signed STIR/SHAKEN voice traffic being terminated to smaller service provider networks.
  • The latest edition of TNS’ Robocall Investigation Report, which includes the most accurate robocall data from Q3 2023, is available to download now .
  • The Q3 2023: TNS Robocall Investigation Report also includes several new insights:
    Carriers make broad-based progress signing calls.
  • Full Attestation (A) signed traffic is when the caller and phone number is authenticated by the service provider.

TNS Provides Payment Processing Platform for Scheidt & Bachmann Ticket Machines Across UK and Ireland Transport Networks

Retrieved on: 
Thursday, October 12, 2023
Professional Services, Rail, Technology, Transport, Software, Electronic Commerce, Fintech, Nexus, Cloud, Multimedia, TVM, VISA, Transaction Network Services, PCI, Scheidt & Bachmann Ticket XPress, Great Western Railway, Network operations center, CP, API, Mastercard, Gateway, Govia Thameslink Railway, TNS, Omnichannel, Cryptocurrency, Payment card, Iarnród Éireann, Scheidt, Luas, American Express

Scheidt & Bachmann Fare Collection Systems has chosen Transaction Network Services (TNS) to provide payment gateway services for approximately 4,000 ticket vending machines (TVMs), which serve the UK and Ireland’s transport networks and handle over 90 million transactions per year.

Key Points: 
  • Scheidt & Bachmann Fare Collection Systems has chosen Transaction Network Services (TNS) to provide payment gateway services for approximately 4,000 ticket vending machines (TVMs), which serve the UK and Ireland’s transport networks and handle over 90 million transactions per year.
  • View the full release here: https://www.businesswire.com/news/home/20231012130042/en/
    (L-R) Matthew Thomas - Managing Director UK & Ireland, TNS Payments Market and Ken Cameron - Managing Director Fare Collection Systems at Scheidt & Bachmann UK.
  • “We’re pleased to have partnered with TNS for our UK and Ireland payment processing needs,” said Ken Cameron, Managing Director Fare Collection Systems at Scheidt & Bachmann UK.
  • “TNS has been a trusted, global partner of Scheidt & Bachmann for many years, working closely with the parking division of the business,” said Matthew Thomas, Managing Director of UK and Ireland, TNS Payments Market .