HINDUJA GLOBAL SOLUTIONS (HGS)

HGS Digital and Khoros Announce Partnership Dedicated to Transforming Customer Experiences

Retrieved on: 
Thursday, March 24, 2022

We are excited to partner with HGS Digitalwho holds deep expertise in traditional and digital customer careto bring more value to our customers.

Key Points: 
  • We are excited to partner with HGS Digitalwho holds deep expertise in traditional and digital customer careto bring more value to our customers.
  • Together, Khoros and HGS Digital will give brands AI-powered technology and critical contact center resources to deliver the best customer experience at scale, says Jack Blaha, CEO of Khoros.
  • Venk Korla, CEO of HGS Digital, says, Were thrilled to be working with Khoros and helping our customers transform together.
  • HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions.

HGS to Acquire Diversify Offshore, Australia

Retrieved on: 
Sunday, January 30, 2022

Hinduja Global Solutions Ltd. (HGS) (Listed on NSE & BSE, India) has announced that its subsidiary, HGS International Mauritius, has entered into a definitive agreement to acquire 100% equity stake in Diversify Offshore Staffing Solutions Pty Ltd. (Diversify), Australia.

Key Points: 
  • Hinduja Global Solutions Ltd. (HGS) (Listed on NSE & BSE, India) has announced that its subsidiary, HGS International Mauritius, has entered into a definitive agreement to acquire 100% equity stake in Diversify Offshore Staffing Solutions Pty Ltd. (Diversify), Australia.
  • With the acquisition of Diversify, HGS will open up ANZ as a new market, with the addition of a significant number of clients from that region.
  • The complementarity of time zones between Australia and North America is expected to improve the asset utilization for HGS.
  • We are very excited to welcome the 1,100+ employees of Diversify into the HGS family.