Today's Leaders Risk Falling Behind Without Necessary Skills for Managing a Hybrid Workforce
High-touch skills development is critical as the pandemic has permanently changed not just how work gets done, but where it gets done.
- High-touch skills development is critical as the pandemic has permanently changed not just how work gets done, but where it gets done.
- Key findings from these studies revealed that:
Hybrid work doesn't fundamentally change what's required to be an effective leader, but some skills are rising in importance to successfully manage hybrid teams. - Leaders need to communicate with empathy and compassion, build trust, and create a culture that encourages employees to share challenges and ask for support.
- Leaders should have regular check-ins with their employees that specifically address employee concerns and offer timely performance feedback.