Interstellar Boundary Explorer

Public Invited to Join the Next NASA Virtual Getting to Know Goddard Session

Retrieved on: 
Tuesday, September 7, 2021

GREENBELT, Md., Sept. 7, 2021 /PRNewswire/ -- NASA 's Goddard Space Flight Center will host the latest Getting to Know Goddard session "Space Weather" on Thursday, September 9, 2021, from 1 to 2 p.m. EDT.

Key Points: 
  • GREENBELT, Md., Sept. 7, 2021 /PRNewswire/ -- NASA 's Goddard Space Flight Center will host the latest Getting to Know Goddard session "Space Weather" on Thursday, September 9, 2021, from 1 to 2 p.m. EDT.
  • This session will cover what we know about energetic particles, what we don't know and some plans for the future.
  • The Getting to Know Goddard speaker series was created to introduce the work being done at Goddard to the public.
  • If you would like to join our mailing list to receive notifications about events like Getting to Know Goddard, please join our mailing list at https://nvite.jsc.nasa.gov/RSVP/?id=8gkce .

ibex Accelerates Growth and Capital Investment in Pittsburgh; Opens CX Operations Facility with 400 New Jobs

Retrieved on: 
Tuesday, August 3, 2021

Located at 500 Penn Center Blvd., the facility will encompass 33,000 square-feet of space with an anticipated opening date of October 1, 2021.

Key Points: 
  • Located at 500 Penn Center Blvd., the facility will encompass 33,000 square-feet of space with an anticipated opening date of October 1, 2021.
  • The new delivery center brings more than $3.5M in capital investment to Allegheny County, with an immediate need to fill 400 new positions.
  • ibex currently operates 31 customer experience delivery centers across the United States, Jamaica, Philippines, Nicaragua, Pakistan and Senegal.
  • Todays announcement not only adds 400 new jobs, but it also fortifies Pittsburghs position as a tech hub.

ibex Advances its Virtual Training Solution to Drive Superior Customer Engagement

Retrieved on: 
Wednesday, June 9, 2021

WASHINGTON, June 09, 2021 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a global leader in business process outsourcing (BPO) and end-to-end customer engagement technology solutions, today announced enhancements to ibex Training Simulator , a virtual solution designed to accelerate agent learning, create best-in-class customer experiences, and enhance customer satisfaction across digital and traditional communication channels.

Key Points: 
  • WASHINGTON, June 09, 2021 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a global leader in business process outsourcing (BPO) and end-to-end customer engagement technology solutions, today announced enhancements to ibex Training Simulator , a virtual solution designed to accelerate agent learning, create best-in-class customer experiences, and enhance customer satisfaction across digital and traditional communication channels.
  • ibex Training Simulator pairs the companys BPO 2.0 technology expertise with its industry-leading global training operations to quickly ramp agent proficiency, while enabling its customers to enhance and digitally transform their customer experience.
  • The solution creates a level of preparedness and empowerment that not only enhances customer engagement, but also:
    Reduces time to proficiency: Training simulators speed to green can achieve a 50 percent reduction in training and proficiency ramping.
  • Meets and exceeds KPIs: Increased agent knowledge and empowerment built through ibex Training Simulator accelerates achievement of CSAT and performance goals.

ibex Wins Top BPO Workplace Award for Central America, The Caribbean and Nicaragua for Second Year in a Row

Retrieved on: 
Thursday, April 15, 2021

b"ibex (NASDAQ: IBEX), a leading global provider of CX technology & outsourcing solutions, today announced it has been recognized by Great Place to Work for an exceptional workplace culture for a second year in a row.

Key Points: 
  • b"ibex (NASDAQ: IBEX), a leading global provider of CX technology & outsourcing solutions, today announced it has been recognized by Great Place to Work for an exceptional workplace culture for a second year in a row.
  • ibex has received a total of three awards: Best Workplace in Central America and The Caribbean, Best Workplace in Nicaragua and Best Workplace for Women in Central America and The Caribbean.\n\xe2\x80\x9cWinning this award for the second year in a row is a huge honor,\xe2\x80\x9d said Bob Dechant, CEO of ibex.
  • At ibex, we believe in repeatable success \xe2\x80\x93 this means that we continuously invest in the people, teams, and technology that drive continuous and predictable performance for our clients.
  • We\xe2\x80\x99ve built real communities in Nicaragua and Jamaica, and our people here consistently outperform.

ibex Adds Zendesk Integration to Its Wave X Technology Platform

Retrieved on: 
Thursday, April 15, 2021

b'ibex (NASDAQ: IBEX), a leading global provider of CX technology & outsourcing solutions, today announced an integration with Zendesk (NYSE: ZEN), the leading customer service software company.

Key Points: 
  • b'ibex (NASDAQ: IBEX), a leading global provider of CX technology & outsourcing solutions, today announced an integration with Zendesk (NYSE: ZEN), the leading customer service software company.
  • A critical element of the continued success of the Wave X technology platform is its integration with best-in-class CX solutions, and this collaboration with Zendesk further cements ibex as the leader in BPO 2.0.\n\xe2\x80\x9cAs we expand the Wave X ecosystem, we\xe2\x80\x99re thrilled to announce our partnership with Zendesk,\xe2\x80\x9d says Jim Ferrato, Chief Information Officer of ibex.
  • \xe2\x80\x9cThe race to digitally transform the customer experience is accelerating across every industry.
  • Our ability to build sophisticated technologies and integrate with existing infrastructure is critical to the growth and success of our clients.\xe2\x80\x9d\nWave X is ibex\xe2\x80\x99s purpose-built technology platform for improving customer interactions, customer insights, contact center performance, and client outcomes.

ibex Adds Social Reputation Management Solution to Wave X Platform

Retrieved on: 
Wednesday, March 24, 2021

ibex (NASDAQ:IBEX), a leading global provider of CX technologies and outsourcing solutions, today announced the launch of its new social reputation management solution.

Key Points: 
  • ibex (NASDAQ:IBEX), a leading global provider of CX technologies and outsourcing solutions, today announced the launch of its new social reputation management solution.
  • The new technology is a component of ibexs purpose-built Wave X platform.
  • With this new release, were only scratching the surface of the capabilities of our Wave X platform, says Bob Dechant, CEO of ibex.
  • ibex's social reputation management technology offers clients the following features:
    There is an incredible amount of unsolicited customer feedback and sentiment about brands on the internet.

Fluidra to become part of the IBEX 35

Retrieved on: 
Tuesday, March 23, 2021

-- Fluidra's market capitalization currently exceeds 4.5 billion, above the size of eleven other constituents of the IBEX 35.

Key Points: 
  • -- Fluidra's market capitalization currently exceeds 4.5 billion, above the size of eleven other constituents of the IBEX 35.
  • BARCELONA, March 23, 2021 /PRNewswire/ -- Fluidra, a global leader in pool and wellness equipment, has been selected to be part of the prestigious IBEX 35 index, produced by BME.
  • Fluidra currently has a market capitalization of more than 4.5 billion, which exceeds the size of eleven current constituents of the IBEX 35.
  • Eloi Planes, Executive Chairman of Fluidra states, "Entering the IBEX 35 increases the visibility of the company and its presence in passively managed and indexed funds.

Fluidra to become part of the IBEX 35

Retrieved on: 
Tuesday, March 23, 2021

BARCELONA, March 23, 2021 /PRNewswire/ -- Fluidra, a global leader in pool and wellness equipment, has been selected to be part of the prestigious IBEX 35 index, produced by BME.

Key Points: 
  • BARCELONA, March 23, 2021 /PRNewswire/ -- Fluidra, a global leader in pool and wellness equipment, has been selected to be part of the prestigious IBEX 35 index, produced by BME.
  • Fluidra is expected to become part of the index as of March 29.
  • Fluidra currently has a market capitalization of more than 4.5 billion, which exceeds the size of eleven current constituents of the IBEX 35.
  • Eloi Planes, Executive Chairman of Fluidra states, "Entering the IBEX 35 increases the visibility of the company and its presence in passively managed and indexed funds.

Ibex Medical Analytics Appoints UK Head to Support NHS Adoption of AI-powered Cancer Diagnostics

Retrieved on: 
Tuesday, February 23, 2021

In his previous role at Google, Richard drove the adoption and digital transformation of NHS organizations with services of Google Cloud.

Key Points: 
  • In his previous role at Google, Richard drove the adoption and digital transformation of NHS organizations with services of Google Cloud.
  • Prior to Google, Richard was Sales Director at Philips UK, where he led its UK and Ireland digital pathology business for over four years.
  • "Smashing to have Richard join the Ibex team," said Stuart Shand, Chief Commercial Officer at Ibex.
  • "Ibex and our customers will benefit greatly from Richard's experience and knowledge of pathology in the UK.

ibex Acclaimed by Frost & Sullivan for Leading the CALA Customer Experience Outsourcing Market with Its BPO 2.0 Model

Retrieved on: 
Thursday, February 4, 2021

Based on its recent analysis of the Central American and Caribbean customer experience outsourcing services market, Frost & Sullivan recognizes ibex ( www.ibex.co ) with the 2020 Central America and Caribbean Company of the Year Award.

Key Points: 
  • Based on its recent analysis of the Central American and Caribbean customer experience outsourcing services market, Frost & Sullivan recognizes ibex ( www.ibex.co ) with the 2020 Central America and Caribbean Company of the Year Award.
  • As part of its BPO 2.0 model, ibex offers a fully realized vision for helping clients accelerate growth through transformative customer experiences.
  • ibex builds its service around enhancing and protecting the clients brand through a superb customer experience," said Sebastian Menutti, Industry Principal.
  • With five locations in Jamaica and two in Nicaragua, ibex provides robust nearshore services centered on partnership, execution, and customer experience (CX).