Merkle Inc.

Merkle Releases Its Q1 2019 Digital Marketing Report

Retrieved on: 
Tuesday, April 23, 2019

Merkle ( www.merkleinc.com ), a leading technology-enabled, data-driven performance marketing agency, has released its Q1 2019 Digital Marketing Report (DMR) .

Key Points: 
  • Merkle ( www.merkleinc.com ), a leading technology-enabled, data-driven performance marketing agency, has released its Q1 2019 Digital Marketing Report (DMR) .
  • Top takeaways from the report include Facebook spend, excluding Instagram, dipping into negative territory for the first time in the history of the DMR, declining by 2% since Q1 2018.
  • Our quarterly Digital Marketing Report continues to showcase important learnings for marketers, said Erin Hutchinson, senior vice president of marketing at Merkle.
  • Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage.

Merkle/HelloWorld Named a Strong Performer among Loyalty Technology Solutions

Retrieved on: 
Wednesday, April 10, 2019

The Forrester report assesses the state of the loyalty technology solutions market and how thirteen vendors compare against each other across 28 criteria.

Key Points: 
  • The Forrester report assesses the state of the loyalty technology solutions market and how thirteen vendors compare against each other across 28 criteria.
  • HelloWorld, a digital marketing solutions provider focused on promotion and loyalty solutions, was acquired by Merkle in January 2018 and recently combined with Merkles LoyaltyPlus solution to create an industry-leading technology and consumer engagement practice.
  • Forrester also cited Merkle/HelloWorld as a [loyalty] platform with strong base functionality and capabilities for building engagement campaigns and programs.
  • By bringing together HelloWorld with Merkle, we now offer both leading technology and deep loyalty expertise across industry verticals.

TTEC Wins Six Stevie® Awards, Recognized for Customer Experience Excellence in Multiple Categories

Retrieved on: 
Tuesday, April 2, 2019

The company earned three Silver Stevie Awards for:

Key Points: 
  • The company earned three Silver Stevie Awards for:
    "We are honored to be receiving Stevie award recognition for the eighth year in a row, with multiple award wins that represent the breadth and depth of TTEC's customer experience technology and services," said Judi Hand, Chief Revenue Officer, TTEC.
  • The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals.
  • The Stevie Awards organization stages seven of the world's leading business awards programs, including the prestigious American Business Awards and International Business Awards.
  • Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service.

ModSquad Wins 2019 Silver Stevie® Award For Sales & Customer Service

Retrieved on: 
Tuesday, March 5, 2019

SAN FRANCISCO, March 5, 2019 /PRNewswire/ -- ModSquad , the global leader in on-demand digital engagement services, announced the company is a 2019 winner of the Silver Stevie Award in the Sales & Customer Service category for Contact Center or Customer Service Outsourcing Provider of the Year.

Key Points: 
  • SAN FRANCISCO, March 5, 2019 /PRNewswire/ -- ModSquad , the global leader in on-demand digital engagement services, announced the company is a 2019 winner of the Silver Stevie Award in the Sales & Customer Service category for Contact Center or Customer Service Outsourcing Provider of the Year.
  • The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals.
  • The competition included 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year.
  • Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service.

Vertical3 Media Wins 2019 Gold Digital Marketing Campaign of the Year

Retrieved on: 
Tuesday, March 5, 2019

MIAMI, March 5, 2019 /PRNewswire/ --Vertical3 Media, the Miami-based digital advertising and marketing agency, was recognized as the 2019 Gold recipient in the category of Digital Marketing Campaign of the Year, by the American Marketing Association's South Florida Chapter, for their Miami and Beaches Campaign.

Key Points: 
  • MIAMI, March 5, 2019 /PRNewswire/ --Vertical3 Media, the Miami-based digital advertising and marketing agency, was recognized as the 2019 Gold recipient in the category of Digital Marketing Campaign of the Year, by the American Marketing Association's South Florida Chapter, for their Miami and Beaches Campaign.
  • "We feel honored to receive such a prize from the American Marketing Association and to be recognized as 2019's Gold recipient for Digital Marketing Campaign of the Year.
  • "It is a pleasure to give this 2019 Gold Digital Marketing Campaign of the Year award to Vertical3 Media's team.
  • Vertical3 Mediais a Miami-based digital media marketing and advertising company specialized in providing solutions for rapid growth.

Allianz Global Assistance Wins Seven Stevie® Awards for Sales and Customer Service

Retrieved on: 
Thursday, February 28, 2019

The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals.

Key Points: 
  • The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals.
  • The Stevie Awards organizes seven of the world's leading business awards programs, also including the prestigious American Business AwardsSM and International Business Awards.
  • Allianz Global Assistance' sales department was recognized as a National Sales Team of the Year and for Sales Growth Achievement of the Year, with two Bronze awards.
  • Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service.

EBI Wins in 2019 Stevie® Awards for Sales and Customer Service

Retrieved on: 
Tuesday, February 26, 2019

The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals.

Key Points: 
  • The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals.
  • The Stevie Awards organization stages seven of the world's leading business awards programs, including the prestigious American Business Awards and International Business Awards.
  • Richard Kurland, CEO of EBI, said, "We're honored to receive Stevie Awards in three categories related to Sales and Customer Service Excellence.
  • Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service.

Curriculum Associates Wins 2019 People's Choice Award and Bronze Stevie® Award for Sales & Customer Service

Retrieved on: 
Tuesday, February 26, 2019

NORTH BILLERICA, Mass., Feb. 26, 2019 /PRNewswire/ -- Curriculum Associates recently won the Bronze award in the Customer Service Department of the YearPublic Services & Education category of the 13th annual Stevie Awards for Sales & Customer Service.

Key Points: 
  • NORTH BILLERICA, Mass., Feb. 26, 2019 /PRNewswire/ -- Curriculum Associates recently won the Bronze award in the Customer Service Department of the YearPublic Services & Education category of the 13th annual Stevie Awards for Sales & Customer Service.
  • The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals.
  • Curriculum Associates' Technical Support team also won the silver award in the Innovation in Customer Service category of the 10th annual Stevie Awards for Sales & Customer Service.
  • Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service.

Merkle Response Management Group Introduces Merchant Services for Nonprofit Organizations

Retrieved on: 
Tuesday, February 19, 2019

Merkle Response Management Group (Merkle RMG), a subsidiary of Merkle, a leading technology-enabled, data-driven performance marketing agency, today announced that merchant services have been added to the companys solutions for nonprofit organizations.

Key Points: 
  • Merkle Response Management Group (Merkle RMG), a subsidiary of Merkle, a leading technology-enabled, data-driven performance marketing agency, today announced that merchant services have been added to the companys solutions for nonprofit organizations.
  • Leveraging the total donation volume represented by its more than 190 clients, Merkle RMG can offer merchant services rates that are significantly lower than what individual nonprofit organizations could negotiate by themselves.
  • Merkle Response Management Group (RMG) is a processing, data, and technology-driven company.
  • For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.

Merkle Launches 2019 Marketing Imperatives, A CMO’s Roadmap to People-Based Marketing

Retrieved on: 
Wednesday, January 16, 2019

Merkle ( www.merkleinc.com ) a leading technology-enabled, data-driven performance marketing agency, has released its seventh installment of the Marketing Imperatives, a guidebook for CMOs.

Key Points: 
  • Merkle ( www.merkleinc.com ) a leading technology-enabled, data-driven performance marketing agency, has released its seventh installment of the Marketing Imperatives, a guidebook for CMOs.
  • The 2019 Marketing Imperatives prescribe the building blocks of an integrated, successful people-based marketing strategy.
  • The Imperatives are available in a complimentary, downloadable book and supported by an upcoming webinar series hosted by Merkle.
  • The Marketing Imperatives offer a roadmap for implementing a people-based marketing strategy.