SERVIFY


Associated tags: OEM, Servify, Software, Samsung, Mobile phone, Consumer Electronics, Mobile, Wireless, KSA

Thumb Cellular, Servify Ink Device Protection Partnership

Retrieved on: 
Wednesday, October 18, 2023

Servify , a global provider of consumer device protection solutions, today announced its partnership with Thumb Cellular , a leading US regional carrier headquartered in Michigan, to create a portfolio of device protection products available to the company’s subscribers.

Key Points: 
  • Servify , a global provider of consumer device protection solutions, today announced its partnership with Thumb Cellular , a leading US regional carrier headquartered in Michigan, to create a portfolio of device protection products available to the company’s subscribers.
  • “Servify is a natural fit to partner with as we expand our device protection offerings and to protect our customers’ devices,” said Tracey Schenk, Director at Thumb Cellular.
  • “Thumb benefits, as do their subscribers,” commented Cundiff.
  • “We always seek to create win-wins like these with our partners.”

Servify Enables Samsung Care+ B2B Program on Samsung Business Platform in the US

Retrieved on: 
Wednesday, December 14, 2022

AUSTIN, Texas, Dec. 14, 2022 /PRNewswire/ -- Servify , a global product lifecycle management platform,announced the launch of Samsung Care+ for Business in the samsung.com/business platform through its collaboration with Samsung Electronics America .Samsung Care+ for Business is a premium device protection program targeted toward business customers in the US.

Key Points: 
  • AUSTIN, Texas, Dec. 14, 2022 /PRNewswire/ -- Servify , a global product lifecycle management platform,announced the launch of Samsung Care+ for Business in the samsung.com/business platform through its collaboration with Samsung Electronics America .Samsung Care+ for Business is a premium device protection program targeted toward business customers in the US.
  • Servify enables the overall management and administration of the program together with system integration with Samsung's platform.
  • "Samsung is pleased to continue to collaborate with Servify to provide the best quality customer experience for Samsung Care+ for Business customers.
  • Samsung Care+ for Business, with Servify's platform, provides seamless device protection ensuring our customers' business workflows remain uninterrupted," said Greg Hill , Head of Enterprise Product Management and GTM, at Samsung Electronics America.

Samsung Partners with Servify to Launch Samsung Care+ in KSA

Retrieved on: 
Tuesday, October 4, 2022

Samsung Electronics announces its partnership with Servify, a global product lifecycle management platform, to launch Samsung Care+ in Saudi Arabia.

Key Points: 
  • Samsung Electronics announces its partnership with Servify, a global product lifecycle management platform, to launch Samsung Care+ in Saudi Arabia.
  • Samsung Care+ is a comprehensive device care plan that covers a broad range of Samsung products, including Galaxy smartphones and tablets.
  • The new partnership with Servify emphasizes our keenness to provide the best customer experience and the highest quality services that Samsung has always been known for.
  • At Samsung, we always look forward to providing services that meet the quality of our products, said Sami Khairalla, Head of Mobile Division, Samsung Saudi Arabia Electronics.

Servify Secures SOC 2 Type II Certification

Retrieved on: 
Thursday, July 28, 2022

Servify , a global product lifecycle management platform, has successfully received the internationally acclaimed System and Organization Controls 2 (SOC 2) Type II certification.

Key Points: 
  • Servify , a global product lifecycle management platform, has successfully received the internationally acclaimed System and Organization Controls 2 (SOC 2) Type II certification.
  • Developed by the American Institute of Certified Public Accountants (AICPA), SOC 2 Type II report on Servify, verifies the existence of internal controls which have been designed and implemented to meet the requirements for the security principles set forth in the Trust Services Principles and Criteria for Security.
  • Servify passed the audit evaluation in less than three months, solidifying its pledge towards data compliance and security.
  • Securing SOC 2 Type II certification further solidifies Servifys vision of enabling secure and genuine after-sales services for top brands around the world, said Seema Sharma , Head of Information Security & Data Privacy, Servify.

Servify Enables Samsung Care+ for Business in Canada

Retrieved on: 
Tuesday, June 14, 2022

Servify , a global AI-driven product ownership experience platform, announced its partnership with Samsung Electronics Canada to roll out its premium protection plan for corporate devices: Samsung Care+ for Business.

Key Points: 
  • Servify , a global AI-driven product ownership experience platform, announced its partnership with Samsung Electronics Canada to roll out its premium protection plan for corporate devices: Samsung Care+ for Business.
  • To solve this, Samsung Care+ for Business is set to deliver a complete solution for device protection, thereby maximizing business productivity.
  • Servify will be responsible for overall management and administration of the program, together with system integration with Samsungs authorized repair partners.
  • Samsung Care+ for Business provides its customers a worry-free protection plan, guaranteed Samsung certified service and hassle-free process for claims and tech support.

Servify Acquires 247around, an At-Home Service Platform Specialising in Connecting Consumers with OEMs’ Service Network

Retrieved on: 
Tuesday, February 22, 2022

This acquisition will further strengthen Servifys service fulfilment network beyond smart products and help its expansion into new product categories.

Key Points: 
  • This acquisition will further strengthen Servifys service fulfilment network beyond smart products and help its expansion into new product categories.
  • Sreevathsa Prabhakar, Founder of Servify, said We keep looking for like minded people and complementing offerings to fast track our growth.
  • The acquisition brings 247arounds existing 150+ partner brands into Servifys fold as well as a robust service network across ~19,000+ PIN codes of India.
  • The Servify platform processes more than 3 million transactions monthly, with over 250k Platform users spread across retailers, service centres, contact centres and administration teams worldwide serving millions of consumers.

Servify's Massive Growth Leads to Expansion of Global Team with Key Hires Across Business Domains

Retrieved on: 
Thursday, August 5, 2021

He has championed impressive success in people management across distinctly diverse industries such as Technology & Services, Finance, Management Consulting & FMCG.

Key Points: 
  • He has championed impressive success in people management across distinctly diverse industries such as Technology & Services, Finance, Management Consulting & FMCG.
  • During his three years there, he scaled their operations multi-fold, with his enviable brand relationships and market reputation.
  • He has also worked with LeEco, Samsung, Nokia, Canon, and Network Ltd in the past in various senior management positions.
  • Kevin Cundiff joins Servifys North American operations as Vice President, Partners & Account Management, and will manage all key partner relations.

Servify Acquires Europe Based WebToGo, a Provider for Multichannel Self-care and Customer Experience Solutions

Retrieved on: 
Wednesday, April 14, 2021

b'MUMBAI , India, April 14, 2021 /PRNewswire/ -- Servify, announces the acquisition of key businesses of Munich based WebToGo , a one-stop provider for multichannel self-care and customer experience solutions for smartphones, tablets and laptops.

Key Points: 
  • b'MUMBAI , India, April 14, 2021 /PRNewswire/ -- Servify, announces the acquisition of key businesses of Munich based WebToGo , a one-stop provider for multichannel self-care and customer experience solutions for smartphones, tablets and laptops.
  • This acquisition will help Servify further strengthen its global footprint both in terms of technology and people.\nThe acquisition brings the two marquee solutions of WebToGo into Servify\'s portfolio - myhandycheck and wenewa.
  • While \'myhandycheck\' is a mobile device diagnostics suite using cutting-edge technology, \'wenewa\' has the ability to identify, diagnose and triage connected devices remotely.
  • Both these products have close adjacencies to Servify\'s core business and will further enhance Servify\'s offerings.

Servify Acquires Europe Based WebToGo, a Provider for Multichannel Self-care and Customer Experience Solutions

Retrieved on: 
Wednesday, April 14, 2021

b'MUMBAI, India, April 14, 2021 /PRNewswire/ -- Servify, announces the acquisition of key businesses of Munich based WebToGo , a one-stop provider for multichannel self-care and customer experience solutions for smartphones, tablets and laptops.

Key Points: 
  • b'MUMBAI, India, April 14, 2021 /PRNewswire/ -- Servify, announces the acquisition of key businesses of Munich based WebToGo , a one-stop provider for multichannel self-care and customer experience solutions for smartphones, tablets and laptops.
  • This acquisition will help Servify further strengthen its global footprint both in terms of technology and people.\nThe acquisition brings the two marquee solutions of WebToGo into Servify\'s portfolio - myhandycheck and wenewa.
  • While \'myhandycheck\' is a mobile device diagnostics suite using cutting-edge technology, \'wenewa\' has the ability to identify, diagnose and triage connected devices remotely.
  • In just 5 years of its operation, it already has over 43,000+ retail locations and 16,000+ service partners integrated with its digital platform.\n'

AmTrust and Servify Announce Partnership for Device Protection Programs

Retrieved on: 
Wednesday, November 11, 2020

AmTrust Financial Services , Inc., a leading underwriter of extended service, accidental damage, and loss/theft plans in the consumer technology industry, and Servify , a device lifecycle management company, today announced a partnership to provide Device Protection Programs for Retailers, Carriers and Original Equipment Manufacturers (OEMs).

Key Points: 
  • AmTrust Financial Services , Inc., a leading underwriter of extended service, accidental damage, and loss/theft plans in the consumer technology industry, and Servify , a device lifecycle management company, today announced a partnership to provide Device Protection Programs for Retailers, Carriers and Original Equipment Manufacturers (OEMs).
  • The programs offer a range of subscription pricing and coverage options, a comprehensive device catalog, and an advanced rules engine, as well as accurate device evaluation and calibration.
  • Servifys Device Protection Programs are fully automated and transparent with integrations across multiple OEMs, retailers, service partners, logistics partners, payment providers, call centers and carriers and other members of the device warranty ecosystem.
  • For more information about AmTrust, visit www.amtrustfinancial.com
    Servify runs Device Protection programs at scale for Apple, Samsung, OnePlus, Xiaomi, Nokia, Motorola, Airtel and device exchange/buyback programs for Apple, Samsung and OnePlus across their authorized sales channels.