Draft:Why should business use customer relationship management

Introhive and RelPro announce collaborative partnership to equip business development teams with data and insights to close deals faster

Retrieved on: 
Tuesday, July 14, 2020

Shared customers of Introhive and RelPro can immediately integrate both solutions.

Key Points: 
  • Shared customers of Introhive and RelPro can immediately integrate both solutions.
  • "Our clients use RelPro to identify new prospects and ensure the contact information they have for those prospects is accurate and reliable.
  • With many organizations facing low CRM-adoption, Introhive reduces barriers to ensure contact data is entered automatically, reducing error and increasing data quality.
  • "We know that, for sales and business development teams in the Financial Services & Professional Services sectors, having more time directly impacts performance and profitability.

COVID-19 Impact & Recovery Analysis- SaaS Customer Relationship Management (CRM) Market 2019-2023 | Adoption of SaaS CRM by SMEs to Boost Growth | Technavio

Retrieved on: 
Tuesday, July 7, 2020

Our SaaS customer relationship management (CRM) market report covers the following areas:

Key Points: 
  • Our SaaS customer relationship management (CRM) market report covers the following areas:
    This study identifies the integration of analytics into SaaS CRM as one of the prime reasons driving the SaaS customer relationship management (CRM) market growth during the next few years.
  • SaaS Customer Relationship Management (CRM) Market 2019-2023: Vendor Analysis
    We provide a detailed analysis of vendors operating in the SaaS customer relationship management (CRM) market, including some of the vendors such as Adobe Inc., Microsoft Corp., Oracle Corp., Salesforce.com Inc., and SAP SE.
  • Backed with competitive intelligence and benchmarking, our research reports on the SaaS customer relationship management (CRM) market are designed to provide entry support, customer profile, and M&As as well as go-to-market strategy support.
  • SaaS Customer Relationship Management (CRM) Market 2019-2023: Key Highlights

CRM Software Market Outlook Report, 2020-2025 - ResearchAndMarkets.com

Retrieved on: 
Monday, June 29, 2020

The "CRM Software Market - Forecasts from 2020 to 2025" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "CRM Software Market - Forecasts from 2020 to 2025" report has been added to ResearchAndMarkets.com's offering.
  • The Global Customer Relationship Management (CRM) Software Market was valued at US$55.314 billion in 2019.
  • Prominent key market players in the CRM software market include Salesforce, Microsoft Corporation, SAP, Oracle, IBM, and Zoho Corporation among others.
  • Major players in the CRM software market have been covered along with their relative competitive position and strategies.

Global CRM Software Market Analysis 2020 - Overview of Market Positioning of Key Industry Players

Retrieved on: 
Friday, June 12, 2020

DUBLIN, June 12, 2020 /PRNewswire/ -- The "Global CRM Software Market, 2020" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, June 12, 2020 /PRNewswire/ -- The "Global CRM Software Market, 2020" report has been added to ResearchAndMarkets.com's offering.
  • Organizations today want a single view of customers from all touchpoints, which can be achieved through customer relationship management (CRM) solutions.
  • This report reveals the market positioning of companies in an industry using their Growth and Innovation scores as highlighted in the methodology.
  • Industry leaders on both the Growth and Innovation indices are recognized as best practice recipients.

Global CRM Software Market 2020 - Impacts on Key Industry Participants Including Salesforce, Oracle and SAP - ResearchAndMarkets.com

Retrieved on: 
Monday, June 8, 2020

The "Global CRM Software Market, 2020" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Global CRM Software Market, 2020" report has been added to ResearchAndMarkets.com's offering.
  • Organizations today want a single view of customers from all touchpoints, which can be achieved through customer relationship management (CRM) solutions.
  • This report reveals the market positioning of companies in an industry using their Growth and Innovation scores as highlighted in the methodology.
  • Industry leaders on both the Growth and Innovation indices are recognized as best practice recipients.

AT&T Selects Salesforce to Accelerate its Customer Experience Vision

Retrieved on: 
Thursday, May 28, 2020

It's essential to make it easier to provide customers with the products they want and service they value, thereby creating a winning customer experience at every touchpoint.

Key Points: 
  • It's essential to make it easier to provide customers with the products they want and service they value, thereby creating a winning customer experience at every touchpoint.
  • Salesforce's Customer 360 will enable AT&T to deliver highly-tailored customer experiences seamlessly across retail, marketing, online, business and more.
  • "Salesforce 360 will help us amplify the benefits of connectivity services for our customers and deliver the most highly-tailored and best cross-channel experience ever."
  • Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age.

Salesforce Named #1 CRM Provider for Seventh Consecutive Year

Retrieved on: 
Friday, May 22, 2020

SAN FRANCISCO, May 22, 2020 /PRNewswire/ -- Salesforce [NYSE: CRM], the global leader in CRM, today announced that for the seventh consecutive year it has been named the #1 CRM provider by International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker .

Key Points: 
  • SAN FRANCISCO, May 22, 2020 /PRNewswire/ -- Salesforce [NYSE: CRM], the global leader in CRM, today announced that for the seventh consecutive year it has been named the #1 CRM provider by International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker .
  • Salesforce grew its overall market share position and increased its revenue more than any other Customer Relationship Management (CRM) vendor.
  • In fact, Salesforce increased its market share in 2019 by more percentage points than the rest of the top 13 CRM vendors combined.
  • In addition to being the #1 CRM provider worldwide, Salesforce is also the #1 market share leader for CRM in North America, Western Europe and Asia-Pacific (including Japan).

CRM Software Industry Assessment 2020 Featuring Detailed Company Profiles of Adobe, Hubspot, Microsoft, Pegasystems, Verint Systems, Zoho, and More

Retrieved on: 
Thursday, April 23, 2020

DUBLIN, April 23, 2020 /PRNewswire/ -- The "Customer Relationship Management (CRM) Software: Global Markets" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, April 23, 2020 /PRNewswire/ -- The "Customer Relationship Management (CRM) Software: Global Markets" report has been added to ResearchAndMarkets.com's offering.
  • The market for CRM software has demonstrated continued growth over the last decade and is expected to grow manifold over the next decade.
  • The primary objective of CRM is to cater to customers better, increase customer retention and improve sales revenue.
  • Thus, hands-on training on custom-built CRM functionality is necessary to ensure all-around CRM adoption and ultimately to improve sales revenue.

Global CRM Software Market Overview and Outlook 2020: In-depth Analysis of Solutions, Applications, End-users and Regions - ResearchAndMarkets.com

Retrieved on: 
Friday, April 17, 2020

The market for CRM software has demonstrated continued growth over the last decade and is expected to grow manifold over the next decade.

Key Points: 
  • The market for CRM software has demonstrated continued growth over the last decade and is expected to grow manifold over the next decade.
  • The primary objective of CRM is to cater to customers better, increase customer retention and improve sales revenue.
  • Thus, hands-on training on custom-built CRM functionality is necessary to ensure all-around CRM adoption and ultimately to improve sales revenue.
  • This report provides an in-depth analysis of the CRM software market and its segments, including solutions, applications, end-users, and regions.

Global Customer Relationship Management (CRM) Market: Growth, Trends and Forecast to 2025 - ResearchAndMarkets.com

Retrieved on: 
Thursday, April 16, 2020

The "Customer Relationship Management Market - Growth, Trends, and Forecast (2020-2025)" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Customer Relationship Management Market - Growth, Trends, and Forecast (2020-2025)" report has been added to ResearchAndMarkets.com's offering.
  • The global customer relationship management market is expected to register a CAGR of 14.9% during the forecast period 2020-2025.
  • With its multiple deployment modes, easy mobile access, and scalability as top features the CRM tools see increasing applications worldwide.
  • Companies are becoming more dependent on CRM systems, which now play a vital role ensuring a business runs smoothly and efficiently.